Green Flag Breakdown Cover Reviews

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Latest Reviews

★★☆☆☆

“very poor service”

Written on: 20/11/2017 by trevor43 (1 review written)

Took 20 mins to answer phone then said they could not hear me and hung up did not ring back… Read Full Review

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★★★★★

“A good service, better than RAC,AA”

Written on: 17/11/2017 by Cooper69 (1 review written)

Very good service, my car was misfiring and they was with me , under 50 minutes fault coded it straight away and cleared The code it was poor spark plugs . Gallows wood Scunthorpe are spot on and the mechanic , was a nice guy and told me what to change A.s.p. So I did get the plugs changed the next day. My friend broke down and a member to RAC and she was waiting over 2 hours plus waiting just to come to us.Blocking a road into Epworth . So I joined green flag that day because I was with them… Read Full Review

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★☆☆☆☆

“Left at roadside alone for over three hours in dark”

Written on: 27/10/2017 by jokarenknight (1 review written)

I broke down at 1820 on a busy motorway.As a woman on my own I called Greenflag.I was told they would be there within an hour to ninety minutes. After six phone calls to them there was still no-one there three hours later.I rung the police as I was on the hard shoulder unable to move.They finally arrived three and a half hours later.The attitude of the staff was horrendous.I was told to calm down and got cut off deliberately when I answered the security question before he had asked it.The man… Read Full Review

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★☆☆☆☆

“Never use ”

Written on: 15/10/2017 by haFischer191 (1 review written)

Left me with my son with complex medical and special needs called before 7pm was going to be with me in 60/90mins and will fix at the Road side then went down hill kept getting messages changing the waiting time in the end I had to get a lift home as my son needed medication I had to leave my car in a road and left the key with someone to give to the break down drive I phoned over 5 times to complain and every time was told something different so by 11.30pm (still changing the time at 12.30)I… Read Full Review

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★★★★☆

“Service”

Written on: 14/10/2017 by howardt1 (1 review written)

The service provided by the technician/driver was excellent. The only problem was that Green Flag said 8.00 am but the mechanic from Westbourne came at 8.30 am. Lateness due to shift change but I was not told this… Read Full Review

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★☆☆☆☆

“Premium paid but no cover”

Written on: 06/10/2017 by PeterFoxall (1 review written)

My wife's car battery ran flat and Green Flag refused to help her leaving her stranded at the side of the road on the spurious ground that the car was unroadworthy because she had let the MOT lapse 4 days before… Read Full Review

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★★★★★

“The best of the best”

Written on: 26/09/2017 by auWhittaker3 (1 review written)

Best breakdown service I've ever had… Read Full Review

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★★★★★

“Great service greenflag”

Written on: 17/09/2017 by Geovanniu26 (1 review written)

Broke down on Holiday glad I had green flag breakdown so helpful and no long wait the firm that came to me were great people no messing and got me and my husband home thank you green flag there was nothing I could have faulted they arrived when I was told they would… Read Full Review

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★★★★★

“BROKE DOWN ON THE WAY TO MANCHESTER AIRPORT”

Written on: 16/09/2017 by BurrowsHols (1 review written)

On 08 September 2017 we set off from Cheltenham to Manchester Airport to catch a flight to Crete. Approximately four miles from the airport we broke down. We called Green Flag and explained our situation. They were FANTASTIC. Our call was taken by an EXTREMELY HELPFULL AND EFFICIENT lady who quickly started the wheels in motion. We were starting to panic as we began to think we would miss our flight. The lady I dealt with kept in touch with us advising that help was on its way ETA 50… Read Full Review

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★★★★★

“Fantastic service”

Written on: 15/08/2017 by Whiteheadoq443 (1 review written)

Called green flag this afternoon, I had no sooner put down the phone when I had a call to say that they were five minutes away. As they could not fix my car, arranged to have it uplifted and taken to my garage of choice. I had a call from the driver 50 minutes later to say he was at my car. I could not have asked for a better service. Been with green flag for five years, and this is my 2nd call out. Thanks green flag and ace rescue… Read Full Review

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★★☆☆☆

“A very unhappy call out”

Written on: 06/08/2017 by KaydenHarding (1 review written)

My daughter called out Green Flag sunday morning for a home start answer any time this afternoon,finally arrived fist words were its the alternator without any form of testing, it was a simple problem a blown fuse with that he just left, the car is a factory built wheel chair accessible and it is much used for transporting my handicapped grandson… Read Full Review

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★☆☆☆☆

“Pathetic”

Written on: 31/07/2017 by Cassieu103 (1 review written)

Friend (young woman)stuck with two damaged wheels miles from home (in Stoke and lives in Leeds) told that they would not attend as problem was not mechanical… Read Full Review

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★★★☆☆

“No claims discount”

Written on: 30/07/2017 by Williamsoncm57 (1 review written)

Original premium was competitive as purchased independantly of Direct Line car insurance.Latter was much more expensive. One callout took 30minutes and was for battery flat. Good service . However when I was sent my renewal details that 1 callout increased my premium by £20. So renewal was £80 for roadside and home rescue - not recovery. I had not registered that there was a No Clains Discount operating. So Beware. I have not renewed with them but with LV Brittania who include recovery at… Read Full Review

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★★★★★

“Fantastic Service - Highly Recommend it”

Written on: 29/07/2017 by GLDV1 (1 review written)

Broke down in Bexhill midday today Sat 29th July - absolutely fantastic service - Green Flag arrived within 15 mins; kept in touch by phone - got me on my way quickly, then arranged for a very reasonable price to fit a battery later in the day - couldnt fault the service - the mechanic was friendly, kind; great guy - I really recommend Green Flag… Read Full Review

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★☆☆☆☆

“Worst Customer Service Award”

Written on: 22/07/2017 by Misslilian07 (1 review written)

This company has the worst customer care in my entire experience with service companies! They take your money and don't even have appropriate vehicles and equipments necessary to rescue you! They turn up a long time after the call out, got the fault wrong, fixed only one problem and have the nerve to say to be "even if he had the parts and equipment you would have had to pay for it". Condescending and rude! I made a complain and they turn around to "blame" you, interrogate you and point out… Read Full Review

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★☆☆☆☆

“Poor ”

Written on: 06/07/2017 by AnneCoffey92 (1 review written)

Had cover for 5 years used 6 times on my taxi.called them today only to be told my taxi not currently coveredby green flag and never had been.never use them again… Read Full Review

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★★☆☆☆

“Cheap but poor service.”

Written on: 19/06/2017 by GaryCD (1 review written)

We took out Green Flag's highest cover bar European cover because the prices were quite low. As a driver of 30 years I was fed up paying the increasingly mega prices of AA & RAC, particularly as many years I never called them out. I was NOT getting much at all for the outlay. When I 1st took out Green Flag I had need of them & the 1st time around the service was quite fast. At a price 150% cheaper than the other two for the same level of cover I was impressed. However last night we broke down… Read Full Review

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★★★★★

“What a service very quick effiecent polite ,the...”

Written on: 17/06/2017 by Jaquelinec1965 (1 review written)

What a service very quick effiecent polite ,the mechanic new his job and got us going in no time absolutely fantastic… Read Full Review

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★☆☆☆☆

“Very disappointing”

Written on: 09/06/2017 by RubyPatton (1 review written)

Waited hours for Green Flag as they were "busy". After being unable to resolve the problem, needed to be towed and was told within the hour. Two hours later with no messages, called them again only to be told at least another half hour or so. Will not renew with Green Flag. AA are a bit more expensive but never leave you this amount of time. First time I have used Green Flag and possibly the last!!!… Read Full Review

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★☆☆☆☆

“Beware cancelling mid-year”

Written on: 31/05/2017 by Huffmantc304 (1 review written)

I have been loyal to Green Flag for years. However I had to call them out for the first time last month due to a puncture (I am unable to physically change the tyre myself). It was not a great experience - I was kept waiting for over 2 hours, with no updates at all. I had to call 4 times to see where the breakdown van was. Today I purchased a car that happened to come with free AA cover for 12 months. I called Green Flag to cancel my cover. I expected a cancellation charge. However, due to… Read Full Review

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