Parkdean Holidays, Torquay Holiday Park Reviews

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Parkdean Holidays, Torquay Holiday Park

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Latest Reviews

★☆☆☆☆

“Cancellation Policy”

Written on: 13/01/2020 by Abritton (1 review written)

First time we've booked a holiday through Parkdean Holidays and then read the reviews which led us to the opinion we would cancel our booking less than 48 hours after booking it. Unfortunately we were told we would lose our deposit of £30 as we hadn't taken out their cancellation agreement. We found this to be a bit of a cheek, as when purchasing any product there is always a cooling off period (normally 14 days). As OAPs we thought this was a bit of a liberty and the reason for cancelling was… Read Full Review

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★★★☆☆

“Steep, dangerous paths within the centre”

Written on: 18/03/2019

2 members of our party, slipped literally metres down an extremely steep road, one slipped on a sign posted "Anti Slip Surface". Suffering a cut hand & badly bruised back & shoulder. Really need to put handrails in place, in busy areas, such as from reception to the shops, laundrette, cafe playground etc. Facilities were good. Staff and First Aiders were extremely courteous, friendly & professional. Children's entertainers we thought were poor, didn't engage with the audience after about 1/2… Read Full Review

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★★★★★

“Brilliant holiday ”

Written on: 27/07/2018 by Sarahandrob (1 review written)

Excellent holiday had by us all.All staff were so friendly and entertaining.Caravan was spotless.Food was great.Evening entertainers were so good with kids.The site itself has lots to do we ventured out by day.Zoo close by as are alot of beaches really recommend this park… Read Full Review

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★☆☆☆☆

“basic rubbish caravan and site”

Written on: 23/01/2016 by Raiden283 (1 review written)

alllllllllllllll I can say is caravan damp and smelly, food was cold and meat was all grissle, staff were brilliant apart from the bouncers they thought they were something they wernt, very hilly and dirty overall but park, and arcade was ok, crazy golf was on a slope spent more time running after ur ball than putting it and I play off 2, so that don't say much for the crazy golf would never return to this park even if someone paid me to… Read Full Review

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★★★★★

“superb holiday location fantastic holiday”

Written on: 31/07/2015 by McNeilse73 (1 review written)

so glad I didn't take any notice of some reviews as I would have been put off on going to Torquay I found our apartment was very clean comfortable staff was absolutely marvellous couldn't help us enough all were very pleasant and had time for us the whole holiday was so good we have been back 3 times and still have 2 more stays this year the site itself is very clean and tidy the gardens are well kept and looked after food in restraunt very good and good variety staff very cheerful and helpful… Read Full Review

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★☆☆☆☆

“Dirty dull ”

Written on: 11/08/2014 by Luchia (1 review written)

I have just come back from this park and was so dissappointed. The rooms never get cleaned nor does any other part by the look of it. They advertise that "" they make your bed on arrival"" This is only because the bedding is so old and dirty they don't want you to see it. I refunded to actually get under the blanket and actually slept on top of the bed which was bad enough The entertainment was shocking my 8 and 4 year old have never been so fed up!! On the rare occasion we went to use the… Read Full Review

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★★☆☆☆

“Park Dean Torquay holiday park ? ..wont be coming back”

Written on: 21/04/2014 by Carsonqc296 (1 review written)

We booked apartment but never again. Had to wait in long queue for ages to get the keys. Apartment was facing car park on ground floor and smelled of smoke. We complained and they said we should be up but they upgraded us down as upstairs apartments are outdated. We said we rather be upstairs whatever looks like as long as doesn't smell and doesn't face the car park. When we got to the other apartment upstairs it was much better no one smoked there before and it was exactly the same as… Read Full Review

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★☆☆☆☆

“WARNING!! DO NOT COME HERE!!”

Written on: 29/10/2012 by Tasha_5761 (1 review written)

WARNING!! WARNING!! DO NOT COME HERE!! This park is a complete joke. They have the cheek to charge us extra for the service charge etc when the park is not even up to good standards. Its stuck in the middle of no where, you have to drive everywhere as the bus stop is more than a 15 minute walk away down a country road that you are more likely to get killed on before reaching the bus stop. The complete park was horrendous. We arrived at 4pm and caravan was ready, got to caravan and it was… Read Full Review

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Tetley0027's Response to Tasha_5761's Review

Written on: 05/12/2012

I arrived on holiday at the same time as this guest. A bit confused by her observations! £3.30 for a pint is average for the area, obviously not as cheap as Wetherspoons but the same as most of the pubs around.

A hill in Torquay... who would have thought it! Maybe some research on the area or even the park would have led to finding more suitable accommodation prehaps in Norfolk!!

Having said this... our accomodation was nice, clean and warm. We did pay for the upgrade to a centrally heated caravan and it was worth it for the time of year. The park is a little dated, but the entertainment venue is a good size and all in all we loved it!!

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Shadry's Response to Tasha_5761's Review

Written on: 11/06/2013

Thank you very much for your comments. I have been looking for people like you for advice on the best parks. Torquay is now a NO NO for me. I wouldn't wanna disappoint my family. I rather choose somewhere faultless.

Many thanks

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★★★☆☆

“O.K.....But...”

Written on: 10/09/2012 by rp2711 (1 review written)

Booked a sun deal for family...(3 daughters...1 son...6 grandchildren...my wife and myself)...1 daughter had top floor apartment with nice view over patio bar/playground...the rest of us had caravans...with all the extras (not including linen) it cost approx...£30 per person (this includes club pass)...Even though the apartment and caravans were a bit dated and worn they were clean...my son had a caravan with the window lever/locks broken and after going to reception and complaining this was… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 07/09/2012

Just returned a day early from a 4 day break with my friend and i wish i had read the reviews before we booked.we arrived and were shown to the filthiest apartment i have ever seen,the furniture was falling apart and the beds looked like camp beds,there was spiders webs everywhere and it absolutely stank,also the door leading onto the small balcony did not lock ,however when i pointed this out at reception as a security issue they said it was left unlocked incase of fire,gobsmacked or what,i… Read Full Review

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★☆☆☆☆

“disgusting filth”

Written on: 04/09/2012 by scorpio78 (1 review written)

dirty van all through,mass of blood on duvet, not hoovered atall, dangerous gas fire in lounge, shower leaking like a waterfall, mouldy nets and curtains, gap in window making it so cold, smelt awful as we walked in, sette was black instead of pink, paper ripped off walls,absolute dump… Read Full Review

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★★★☆☆

“Average Holiday Park”

Written on: 28/06/2011

I have just returned from this holiday park with 5 other friends all in our twenties and on a budget holiday. The caravan was lovely and clean, plenty of room for all 6 of us, the pool was ok, fairly basic and a little dirty/smelly but otherwise fine. The shop was the same as any other shop on site, fairly expensive, so we avoided it mostly and went to cheaper supermarkets off site. The entertainment was fairly good, we only saw one evening and it had a good performer and comedy act. The park… Read Full Review

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★★★★☆

“Better than expected!”

Written on: 28/05/2011 by noodles86 (1 review written)

We have just returned from a four night Sun holiday break at Parkdean Torquay. We read all the reviews before we went and had some apprehension but were pleasantly surprised. We were given our caravan early and had a three bed caravan for the three of us which was very large and spacious. It was impecibly clean although maybe a little tired. There were some pealing wall paper and stains on the carpets but this did not hinder our stay. I took my own duvet and pillows as I do not like to sleep on… Read Full Review

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★★☆☆☆

“Just came back from 4 nights here at Parkdean Torquay....”

Written on: 19/05/2011

Just came back from 4 nights here at Parkdean Torquay. I could not fault the caravan, however the location i could. We were placed down 2 ridiculously steep hills, getting anywhere on site e.g swimming pool was murder. We spent more excersise getting up the hill than actually swimming as kids too knackered. Arcade reasonably priced. The shop was very expensive. apartments needed rebuilding around 50 years ago, very grubby and poor condition. the golf was not even usable as it was a wreck… Read Full Review

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★☆☆☆☆

“just returned from torquay holiday park parkdean ,...”

Written on: 16/05/2011 by neillie (2 reviews written)

just returned from torquay holiday park parkdean , well ive been mullion parkdean and newquay parkdean and loved them mullion being the best this one torquay well, rubbish the only nice people they were the entertainment staff they were as always top class the rest of the staff couldnt care less, mind you there was a niceman in the rubbish costcutter shop which didnt sell much, they had the same two packs of sandwiches there from mon to sat yuck.the supervisour on reception bernie was so un… Read Full Review

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★★☆☆☆

“I resently had a holiday in Torquay with Park Dean. It...”

Written on: 02/11/2010 by 1Kelzy1 (2 reviews written)

I resently had a holiday in Torquay with Park Dean. It was our first holiday as a family and we wanted to make the most of it. We spent 4 days here and barely spent anytime on site, because we went off site to see other places (Babbacombe Model Village, Buckfast Butterflies and Otter Sanctuary, Buckleigh Railway Museum, Kents Cavern and a few beaches). The time we did spend wasnt great, there wasnt a lot of entertainment in the day except a park and a small arcarde. The entertainment at night… Read Full Review

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★★★★☆

“My family and I have just returned from Torquay...”

Written on: 26/08/2010

My family and I have just returned from Torquay Holiday Park. The apartments were quite dated (both inside and out) but clean enough and had everything you could want. What made the holiday for us was the staff, especially the children's entertainers. Our 2 year old loved the tot-stars club in the morning where there was a variety of activities and they ensured they knew all the childrens names and made a fuss of them. My 2 older children loved both the day time starlanders club and the evening… Read Full Review

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★★☆☆☆

“I recently stayed at torquay for a week but cam home a...”

Written on: 20/08/2010 by clarep (1 review written)

I recently stayed at torquay for a week but cam home a day early. The staff were slow and more worried about getting in there fag breaks than serving. The pool was full of dead flies, The apartment block should of been knocked down years ago.There are no umbrellas if you dont want to get burnt and unlike the other parks ive been to they had outside entertainment twice in 6 nights since complaining the manager is rude and dissmisive also the customer service team are unwilling to accept how… Read Full Review

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★★★☆☆

“Just returned from a long weekend break from parkdean...”

Written on: 17/08/2010

Just returned from a long weekend break from parkdean torquay with family. Found the camp to be clean and tidy but very hilly and isolated (down a very narrow country lane) so car essential. The caravan was fine. We found the evening entertainment very good. we went half board, having stayed at the parkdean at mullion (where the food was excellent) we were disappointed with the restaurant here. There was no daily carvery as stated on the half board example menu and a plated roast dinner wasn't… Read Full Review

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★☆☆☆☆

“Where do I start?! I recently returned from a 4 night...”

Written on: 15/08/2010

Where do I start?! I recently returned from a 4 night stay with my partner and 5 1/2 year old, at the Parkdean Torquay Holiday Park. What a total hole! On arrival the staff were friendly, but after that it completely went downhill. We eventually found our "extra wide" caravan in Vixen Tor, which was right at the bottom of the park. To get to the car park such as it was you have to go down a very steep hill, then the car park if you can call it that was very difficult to get in and out… Read Full Review

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