Cahoot www.cahoot.com
Value For Money
Cahoot www.cahoot.com
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User Reviews
Beware Of Cahoot Bank
Recently some bright spark at cahoot decided that there was some suspicious activity with my visa debit card therefore they cancelled the card and allegedly ordered a new one. The new one took three weeks to arrive. This is a problem as cahoot is an online bank and therefore you are not allowed to enter a high street bank branch to withdraw money. The only option offered was that they couriered me £1000 ( with a £25 fee) . I would beware of using this bank as your only source of banking. If you want to use it then dont deposit too much money in it as in a situation like this you will have difficulty in accessing cash. For some reason the bank said that they could not courier the bank card to me either at home or work and they could not send it to a santander branch (the owner of cahoot bank) .
This whole experience has been a significant cause of distress for me. In addition i have managed to open a new bank account in the interim period.
Value For Money
Was Good Until Santander Got Involved. Avoid Like
Was good until Santander got involved. AVOID like the plague as you do not have the original products available, you cannot even deposit at Santander! To cap it all the service is diabolical. What a shame as I've been with them for 10 years but now looking to move to ANYONE with decent service.
Value For Money
Overall I Have Found Using My Cahoot Loan Very Sim
Overall I have found using my Cahoot loan very simple.
I applied online and got an immediate decision. I then got the peperwork to sign and send back and I was all set. The money was sent quite quickly to my designated account.
As the loan is online I can check the balance of it whenever I like. You can pay as much or as little off each month by standing order as long as it's above the minimum of £50. I was a bit disappointed that a direct debit wasn't provided automatically to give you the option of paying off the whole amount over a specified period. I would recommend having a look at the website, I was refered there by moneysupermarket.com so looking there too is very useful.
Watch out! I took a loan out with Cahoot last year. It was my second loan with them as I like the flexible approach. However, this February they wrote and said that my 'Special deal' had finished and the interest rate shot up from 6.9 to 14.9%. I was not aware that it had been a special rate and as far as I remember, I did not sign any paperwork that highlighted this as a special rate and none of the small print mentions this. I am currently in dispute with them. I would ask them now if it's a special rate and read all the small print. I was luckily in a positon to pay off my loan but had I not been, I'd have suddenly been paying over £6.00 extra interest on top of what I was paying already.
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