Trevor Sorbie Reviews

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★★☆☆☆
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Latest Reviews

★★★★★

“Fanbloomintastic!”

Written on: 18/05/2019 by Blondeshavemorefun (1 review written)

EXCELLENT from beginning to end!!!! I went to the salon in Richmond and had a great consultation with the stylist (he’s amazing btw!) and he did exactly what I was looking for! I got a half head of highlights and he has transformed me! He’s brilliant!!!! I love the salon, the staff and the whole experience! I couldn’t recommend this highly enough, money definitely well spent!!!!! Don’t go based purely on these reviews, I am so pleased I didn’t!!!… Read Full Review

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★★☆☆☆

“Uneven cut”

Written on: 25/04/2018

I am very disappointed with my haircut today at Manchester. One side is quite nice, the other has a peculiar short thick layer, shorter than the other side, that makes my medium bob look a bit like a muffin top, and straggly underneath. I requested a senior stylist but was allocated a stylist. It willing take months to grow out. I would not go again, I have had much better much cheaper haircuts… Read Full Review

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★☆☆☆☆

“Manchester salon is simply the worst for customer care!!!!”

Written on: 24/02/2018 by Anahi284 (1 review written)

It’s such a shame as the branch in the brighton salon is a dream, staff in Manchester are so wrapped up in themselves, what clothes they have shopped for on their break to notice that they leave customers without a drinker a simple hello. . Perhaps it’s a colour thing? I seemed to be the only paying guest sat there who wasn’t greeted pleasantly or offered refreshment. This isn’t the first time the very same thing has happened, there appears to be a worrying pattern. The reception area… Read Full Review

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Was this review helpful? 5 0
★★☆☆☆

“Worse haircut of my life, they don't listen to what...”

Written on: 09/10/2017

I was talked into having a fringe having been told by stylists over the years that my forehead was too low, but the stylist at this salon on Richmond kept insisting, My mistake was to attend a launch of the salon in Richmond. I was plied wit sparkling wine and then told they were offering free fringe trims. They talked about a very subtle one which I could swipe to the side, I still resisted but was told it would look great. Have ended up with a thick fringe straight across my forehead which… Read Full Review

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★★★★★

“The best haircut of my life! - highly recommended.”

Written on: 30/06/2017 by Gaby2828 (1 review written)

I visited Trevor Sorbie, Covent Garden today, and I was extremely impressed! It was a very relaxed, and calm atmosphere, and I was offered tea, or water immediately. The staff were all so hard at work, and I looked at every hairstyle being performed, and must admit, all were absolutely beautiful, and technically perfect. The staff are 100% dedicated, and I did not detect any sort of bitchiness or snobbery within the salon, which can often put clients off. My own haircut was the best haircut of… Read Full Review

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Was this review helpful? 1 0
★★★★★

“Excellent customer care!”

Written on: 17/09/2016 by Franco133 (1 review written)

I have been going to TS for one year now and love it! Excellent customer care, everyone very friendly and a nice environment. Every single cut and colour I have had has been perfect and they really listen to their clients wishes but care about hair condition too. The free drinks and snacks are a great touch, loved the Aperol cocktail!… Read Full Review

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★☆☆☆☆

“Beautiful Salon Terrible Cut”

Written on: 19/07/2016 by Sincere39 (1 review written)

Salon,Staff and Service excellent, I have had some bad hair cuts in my time but this is possibly one of the worst, a very expensive mistake. I feel like I have two cuts short at front long at back it does not blend and I can't style it myself. I thought if I paid I would end up with a cut that would fall into place but it does not matter what I do I am unable to style. Now I have to wait until the front grows so it blends with the back....it's awful May, i think you just could not be… Read Full Review

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Suzieqs26's Comment

Written on: 31/07/2016

Had A cut done at Richmond salon which was no where near the quality of work I expect from a Sorbie salon, complained to head office, got a cheque for my money back and really let them know the extent of my disgust.

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★☆☆☆☆

“Awful experience.”

Written on: 23/02/2016

I had the worst experience at this Salon. I have many times been to Trevor Sorbie in London at the Belsize Park Branch. I have recently moved North and trusted this Salon to be just as professional. I spent 3.5 hours just to have a full head of highlights. My hair looked exactly the same when I walked out as I did when I walked in, I still had roots and it was not the bright fresh colour I asked for. I could hear the lady who done my foils in the staff room yawning really loud, she didn't try… Read Full Review

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★☆☆☆☆

“The worst haircut that I've ever had.....AVOID!”

Written on: 24/12/2015 by Gomez1988 (1 review written)

I made my appointment to coincide with a shopping trip to Manchester. I was recommended the director of the salon......BIG MISTAKE!? He did not listen or was interested in what I was asking for. I now have no hair at the back of my head and a bowl cut at the front, my once thick sleek hair is now ruined and at a cost of £75! Not one of my family or friends have been able to say anything positive about this dreadful haircut, needless to say I cannot wait for the next 6 months to pass. My tip… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Ruined hair ”

Written on: 16/12/2015 by Anna377 (1 review written)

I went in to the Manchester salon with thick healthy hair. I was charged £225 for a few highlights and a tint. I was told that the Olaplex was being used....which I highly doubt as my hair has never been in such terrible condition, I am left with half the hair I went in with which is falling out like chewing gum. I've had no apology from staff and have even contacted head office in order for them to prompt the salon manager to contact me....low and behold a month later and I'm still waiting!… Read Full Review

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★☆☆☆☆

“Terrible haircut”

Written on: 21/08/2015 by daScott428 (1 review written)

One of the worst haircuts ever had more problems with my hair ever since… Read Full Review

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Was this review helpful? 3 0
★★★☆☆

“Cut Not Colour”

Written on: 29/05/2015

Used to go to Richmond branch. Would really recommend the person I dealt with for a cut, she is very good.However stay away from their colour., particularly the guy, who moans about the other colourist there. Now go to Four Salon in London who have sorted out the black mess that was my colour. But for cutting ask for the person I dealt with, as good as the central London stylists, if not better than some… Read Full Review

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★☆☆☆☆

“DO NOT GO”

Written on: 29/03/2015 by Cortezu308 (1 review written)

Awful, awful service - you know it possibly couldn't get any worse if you leave the salon with tears in your throat! I got EXACTLY the haircut I DID NOT want! It's now been over a month since my visit to the Manchester salon and only now I'm finally starting to make it work (ish...) with tons of dry shampoo because they got rid of all my hair in the back and I am left with a bloody mum bob! I'm actually traumatised, the hairdresser took the criticism personally and actually said "Pardon?" when… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“The Worst Salon Experience Ever!!!”

Written on: 27/03/2015 by Shamar22 (1 review written)

To sum up my experience.....Poorly trained staff, the colour technician is a disgrace to his profession, extremely bad colour, my scalp tugged at to the point of pain and tears, bad hair cut, arrogant stylist who was rude and took slight criticism personally which is un professional. A style that looked nothing like what I was after, when washed an dried it took on no shape what so ever which is really bad hairdressing as we know it should remain it's style without hours in front of the mirror… Read Full Review

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★☆☆☆☆

“Bad haircut”

Written on: 17/02/2015 by Maddenc212 (1 review written)

I had a cut at the Richmond Trevor Sorbie salon I have had more problems with my hair since that cut, I complained and got a refund, Mr Sorbie probrably dosn't know about what goes on at all, I have now got to find a hairdresser who can correct this mess I am dealing with every day since it gets worse as it has growning out. Really another haircut from hell… Read Full Review

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★☆☆☆☆

“manager has no clue”

Written on: 20/07/2013

The manager of this salon seems quite happy to argue with customers rather than listen to any possible type of constructive feedback. premium price for a very disappointing of the mill experience… Read Full Review

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★★★★★

“Fantastic experience!!”

Written on: 28/03/2013 by Natbrunette (1 review written)

Had my hair coloured and trimmed yesterday by a stylist named Jude. I have to say she did a brilliant job!! She was professional at all times and I thought she offered good advice regarding what I wanted.The staff were really friendly, had a lovely hot chocolate which helped to calm my nerves about my new hair colour. I really liked the atmosphere in the salon and felt very pampered. On leaving the salon whilst shopping I was even asked twice where I had my hair done!! That says it all. Highly… Read Full Review

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★☆☆☆☆

“Awful experience ”

Written on: 25/03/2013

After making an appointment in the Manchester salon for a cut and color for the basic stylist and technician for half a head of highlights to my shock I was overcharged for senior technician without being informed. I was lied to and when phoning and talking to the manager she was very rude to me and back chatting no apology at all.she said put a complaint in it will only go back to her meaning she's not bothered.will not go back to this salon again and will be going back to Urban Retreat at… Read Full Review

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★☆☆☆☆

“A joke”

Written on: 15/03/2013

Charges Premium price but provides a rockbottom service… Read Full Review

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★★★★★

“Talented and friendly”

Written on: 18/10/2012

I love this salon because of the staff (I can definitely recommend Kitty and newbie Liam) and quality of the cuts I have had there over the last 2-3 years. Yes, you pay a little more than you might at most salons but the training these people go through is fantastic and it's worth 'investing' in your hair. I went from a long to short cut there after years of deliberating and being cautious when it came to picking a stylist but they did a great job and would NEVER recommend a style or encourage… Read Full Review

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