MasterCuts Reviews

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MasterCuts

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Latest Reviews

★☆☆☆☆

“Not welcome”

Written on: 03/06/2018 by yeReid282 (1 review written)

Should be no stars could not get service. Went in 2 days in row GAdsden mall location. 1st day stylist said she was booked with appointments. 2nd day walked mall 20 minutes to be told she did see me on !ist and I would have wait longer because she had someone else. Walk in not welcome… Read Full Review

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★☆☆☆☆

“over charged”

Written on: 28/12/2017 by McKinnon206 (1 review written)

i have short hair and went for highlights on dec 23/17 and nasrin did my hair it took 3 hr to complete the procedure and i was charged 100.55 it should have been 55.00 for streaks and 10.00 for toner total 65.00 on my bill it stated long hair i questioned about the overcharge and was told that it was the right amount i could have gone to chatters for this price and they treat customers like royalty i refuse to go back and would like a refund… Read Full Review

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★☆☆☆☆

“rudest hair dresser i have ever been to.”

Written on: 19/01/2017 by gzLewis-Alt212 (1 review written)

I went to master cuts in crossroads mall mt.hope a couple of days ago.the woman was so rude to me.i was treated like I had the plague.i would have got up and left but my daughter was getting her hair cut too so I didn't want to humiliate her.i have never been so mad.did I tip her.no way.i will never go back there ever. … Read Full Review

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★☆☆☆☆

“They don't care”

Written on: 21/06/2016 by Wstailey (1 review written)

Went in. Wanted purple underneath and in my bangs. We agreed to do the baseball cap. Everything seemed fine except that it took FOREVER and the color in my bangs didn't take. I asked for some layers and my bangs just to be cleaned up. She didn't ask me what I was looking for and I ended up with layers I can't even tuck behind my ear!! My length is below color bone so that's a lot of layers!!. Said I'd come back to get my bangs fixed and left. When I called I asked for someone different because… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 16/12/2015 by elFischer181 (1 review written)

The Burlington Mall did my hair. The lady cutting it rushed me through--I've never been in and out of a chair so fast. She didn't measure the length once, go see if it was even. She didn't wash my hair, and cut it dry. The bangs she gave me were not the type I was looking for AT ALL. I ended up crying on my way home, because the whole experience was so stressful. The only good thing she did was give me an honest opinion of how I'd look with short hair. Immediately after walking out, I called… Read Full Review

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★☆☆☆☆

“no stars at all”

Written on: 16/08/2015 by Thompson146 (1 review written)

are u serious. crying everyday … Read Full Review

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★★☆☆☆

“Never again”

Written on: 30/12/2014 by slMcGregor304 (1 review written)

The woman that did my hair did a wonderful job! My problem is with the manager and the customer disservice team. The manager used hurtful and discriminatory language while I was there and I didn't appreciate myself and people like me being mocked in such a way. I contacted customer service who refused to do anything about it and responded that I would not be contacted by anyone and my case was closed. Piss-poor customer relations skills. There are other good stylists at other salons and I'll be… Read Full Review

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★★☆☆☆

“Waited awhile and got the person who just started that...”

Written on: 23/11/2014

I realize everyone who graduates cosmetology school needs to start somewhere, but I went to MasterCuts the night of a date, and paid the extra for a cut and style. The girl just started that week because she'd just graduated cosmetology school and I've had my hair done for years - many times - but very nice, but one of the worst style jobs I've ever had. Just didn't know what she was doing and the manager didn't check it over and seemed oblivious - I could have gone to the cosmetology school… Read Full Review

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★★★☆☆

“Okay But Not The Best”

Written on: 16/10/2014 by 266Craig (1 review written)

Most of the time I have gone they gave me a good haircut but one time I went during an off hour and this lady thinned my hair without giving me much time to think about whether or not I wanted that done. She said my hair tangled easily and the thinning would help with the volume. Well, my hair now looks much thinner and the lady at another salon who colors my hair commented on how much thinner it looked. I am quite displeased with the service I got that day and will make sure to go at a busy… Read Full Review

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★☆☆☆☆

“Never again!!”

Written on: 19/07/2014 by 384Fischer (1 review written)

My boyfriend and I went in a few months ago and actually showed them a picture of what we wanted. They cut mine way too short off centered. My boyfriend showed them a picture same result.. Went in there and talked to the manager. She's got no people skills. She said that cutting hair with the scissor are different than with a clippers. What's the difference??!. I went there at opening time and asked her what time she opened and in a sarcastic attitude she said 10. Really I said it 10:15. And… Read Full Review

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★☆☆☆☆

“Very unimpressed”

Written on: 22/05/2014 by Micaela201 (1 review written)

So I used to always get my hair cut and colored at a MasterCuts in Pittsburgh PA, & i LOVED IT. I recently moved though. My husband needed a reliable hair salon to cut his hair.( hes in the military). So I decided I would take him to a MasterCuts at the local mall. Let me just say. THEY SUCKED. This was'nt the first time this happened either. I had bad experieces at this salon and now my husband. He is usally pretty easy going... well not anymore. The ladies were not only rude, but had nooo… Read Full Review

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★★★★★

“The stylist was great!”

Written on: 22/05/2014 by jwbradwell (1 review written)

Last week Saturday May 17th 2014 @ the Boynton Beach mall I walked into Mastercuts at 7:50pm to have my hair washed and flat ironed, by 8:30pm she was done and I looked wonderful. But before that happened I first went to the Walmart salon at 7:30pm, and although the stylist there was very nice she was also pretty busy, so I left. Then 10 mins later at 7:40pm I arrived at JcPenney's in the mall salon, but they turned me away stating; the stylists are cleaning up to leave and there would not be… Read Full Review

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★☆☆☆☆

“Worst Haircut Ever & LISTEN”

Written on: 02/05/2014 by Brent114 (1 review written)

I usually get my hair done at 5th ave mall downtown mastercut had great service their, but since they close down I decided to try another mall. Well I went in at 7 was asked how I wanted my hair, showed a picture and to the out come of my hair it isnt even entirely near how I wanted my hair to be like!! My freaken hair come out horrible fugly! The stylist even gave me tip on how to style MY FUGLY HAIR!?!? I even asked to have it fix up a bit since I didnt like it and guess what! I was to set an… Read Full Review

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★★☆☆☆

“bad day”

Written on: 18/02/2014

I went in the Alexandria, LA mall store on 2/14/14 to get my hair cut. There was the manager and two others working. The manager seemed upset. I got into the chair and the guy ask me how I wanted it cut. He never wet my whole head he only used a spray bottle. I have natural curly hair. The manager leaves and the other girl in there left to use the phone and there were others waiting. When she came back in the manager was right behind her. He was very upset or frustrated. One customer left and… Read Full Review

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★☆☆☆☆

“an appointment is an appointment”

Written on: 19/12/2013

I went to the North Dartmouth, MA store today. I called ahead and made an appointment for 11. When I arrived both stylists were working on clients. I sat down to wait. As time ticked by, I caught the eye of the stylist nearest me. She said I'll only be a few minutes. This client came in right before your appointment. I waited 25 minutes. That was enough. I left and went to Super Cuts where I was waited on immediately. 12/17 one of you messed up. I won't be back… Read Full Review

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★☆☆☆☆

“listen”

Written on: 22/08/2013

this hair cut and dye was not anything like i ask for. the color was almost the same and she thinned my hair so much its just a mess. very upset with the out come… Read Full Review

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★★★★★

“Totally Amazing”

Written on: 02/07/2013 by kara1975 (1 review written)

I came to Mastercuts in Charlottesville after calling and talking to the manager Terrie. She was very helpful and understanding after I shared with her my bad experience at Hair Cuttery. It had been almost a year since I had my hair done as I was scared I would get a horrible cut. Terrie pleasantly greeted me and sat me in her chair and walked me thru everything she planned to do with my hair. At the time they were offering an amazing deal where I got a haircut, 7 foils, shampoo and… Read Full Review

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★☆☆☆☆

“Disgusting”

Written on: 26/06/2013

My hairdresser stunk worst than an ashtray, and dispatched me in 5 minutes. The place was dirty to the point that I went home and wash my hair… Read Full Review

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★☆☆☆☆

“Horrible”

Written on: 02/05/2013

Are they trained?!?!?! I told them to cut one inch off (dont know if they took any elementary math class) but they took off 6 inches!!!!! I could understand maybe 2 inches off when i said 1 but 6?!?!?! Im pretty sure a kindergartener could have done better! The people were nice but i think they were trying to hard to be frienly so they didnt pay any attention to my hair! I dont go to a hair dressers to chitchat i go to get my hair done and i wish i could rate this place with a negative star… Read Full Review

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★☆☆☆☆

“10 YEARS EXPERIENCE???”

Written on: 09/12/2012

I had the misfortune of having my hair cut and colored at the Rosedale Mastercuts location. The stylist claimed to have 10 years of experience. I had one of the worst hair salon experiences ever. I was in the woman's chair for almost five hours. She did not foil my hair as I requested and had to go back over it an additional two times. The result was still not what I had asked for. To make matters worse, she chopped at my and one side is longer than the other. The cut is "choppy" and not… Read Full Review

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Jenra44's Comment

Written on: 28/06/2013

We must have had the same stylist. This woman cut my hair in exactly the way I told her not to. To add insult to injury, she left one side very noticeably longer than the other. I don't know how to salvage my hair except to cut it short all over, which I hate.

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