New Car Discount Reviews - www.new-car-discount.com

★★★★★
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Latest Reviews

★☆☆☆☆

There was a government grant of £3000 on electric...

Written on: 19/03/2021 by 377Doyle (1 review written)

There was a government grant of £3000 on electric cars. If an electric

car costs £30k, a user pays £27k. If they sell this car for sale at £27k
(£0 discount) they claim a saving of £3k or 10% savings. Everyone got 3k
via a government grant. So, what exactly is the saving by going via
them? Zero. The person I spoke advertised a £3k saving and refused to
change his incorrect figures.
It is my view the staff member's attitude was rude and he sent me
unwarranted emails stating they have not yet

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Johntiernan's Comment

Written on: 22/03/2021

Hello.
We have no record of an enquiry from either of you as a genuine potential customer?
We know you are not an NCD customer past or present and know very little else about you.
Whoever you are it appears you have taken objection to how we choose to demonstrate overall customer savings as you have simply emailed us out of the blue demanding that we, and I quote "take all electric cars off your site" along with all other online retailers including Carwow.
Regarding the reference to blackmail you said, and I quote "shall I refer your company to trading standards or will you change your false advertising"? That sounds like an ultimatum to me.
So, thanks for your tips on how to run our business (which has been trading successfully since 1993 and has sold over 75,000 vehicles in that period) but we will not unfortunately be taking you up on your offer given the content of your review added to the fact that it is riddled with very poor syntax and grammar with many errors and misinformation and is factually incorrect.
For clarity, this £3000 subsidy when added to our additional new car discount is simply added together and expressed on our website as "you save".
As an example, this Nissan leaf offer below clearly shows a customer they can buy the car for £22,348 which is a saving of £7,497 off Nissan's list price .
Regardless of how the vehicle's total saving is made up, in our experience a customer is only ever interested in how much they would have to part with to take ownership.
You propose that we should advertise this car at £25,348 and then indicate somewhere else a further £3,000 subsidy but we feel that this would be confusing to a normal customer. Either way we would still arrive at our on the road price of £22,348 so we don’t see your marketing logic - sorry about that. There is no contact number for you to explain further or discuss your concerns?
Please don't hide behind an anonymous email and instead why not call me on 01925 ... as we have no 0844 numbers here at new-car-discount.com as you also mistakenly assert.
The 0844 number which you refer to is a trade contact number for our motor dealer partners and is used by them for an entirely separate company.
Finally, following the government announcement yesterday and the removal of the full grant for electric vehicles with a list price of over £35,000 , any point you were trying to make about our very generous discounts is now irrelevant.

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★★★★★

“Easy online car buying experience”

Written on: 12/03/2021 by LydiaBrooks (1 review written)

Easy online booking. Seamless transfer from old car to new Mk.8 Golf Highly recommended!… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 12/03/2021 by NMack (1 review written)

Buying a new car from New Car Discount is an extremely smooth process from initial enquiry to delivery. Staff are very helpful and emails are always responded to promptly. Highly recommend… Read Full Review

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★★★★★

“First inline car purchase- I would recommend ”

Written on: 24/11/2020 by 240Shea (1 review written)

Despite being recommended this company by a work colleague I was anxious regarding the legality and if the company was genuine. I explored multiple other reviews. In addition I sent emails to the company to gather as much information as possible. They answered patiently and swiftly. They kept me up to date with the progress and the car was delivered on the planned date and time by a very friendly driver. Impressed and would recommend… Read Full Review

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★★★★★

“New Car”

Written on: 27/10/2020 by Voyant (1 review written)

New car Our new Audi was delivered by transporter yesterday and I just wanted to say how happy I was with the service from start to finish. Quick to reply to emails, answered all queries and we secured a discount that our local garage were unable to offer us. Will definitely use again and recommend!… Read Full Review

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★★★★★

“Great savings but also great service”

Written on: 24/10/2020 by Roshir (1 review written)

This was my first foray into on-line car purchase and it couldn't have been easier. I knew which car I wanted and from then on everything was done from my laptop. The service from New Car Discount via Parkers was totally efficient and I have no hesitation in recommending them. The discount they managed to achieve was exceptional and the car delivered to my door with minimum fuss. I wish that I had known about them for previous purchases… Read Full Review

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★★★★★

“I kept coming back to this company's website.”

Written on: 01/10/2020 by Daltong239 (1 review written)

I kept coming back to this company's website. The concept of buying a brand new car on the internet must be a huge risk. Or is it? My contact was very professional. He was also very patient with me. It took me some time to decide starting at the beginning of July 2020. I liked the car, I liked the contact, what to do. As this was the internet and there would be a lot of money involved, I was a cash purchaser, I checked everything I could. The site was secure and the company was registered. I… Read Full Review

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★★★★★

“Wow where to start”

Written on: 24/07/2020 by chrisbutler1982 (1 review written)

Wow where to start! Well firstly New Car Discount lived upto their name and managed to secure us a brand new Nissan Qashqai £6500 cheaper than the current Nissan price (£16500 instead of £23000!!!) Secondly they secured us a amazing finance deal with a better Apr % than I could find with any other lenders!!! Thirdly we got a real good part exchange price for our old car (£350 more than the big WeBuy...... Companies). Then lastly the process was sooooo easy and hassle free, I will literally… Read Full Review

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★★★★★

“Nissan Qashqai purchase”

Written on: 23/07/2020 by JohnBNelson (1 review written)

Needed a new car quickly and spoke with the person I dealt with who said he could get my car in my chosen colour from Nissan in about 3 weeks. Just delivered today, 3 weeks and 3 days after my order. Car is just what I wanted and was delivered on time after an 8am courtesy call. The person I dealt with was always prompt to reply to emails and telephone calls so the whole process was stress-free. Very good customer service and value for money, highly recommended… Read Full Review

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★★★★★

“The way car buying should be!”

Written on: 02/07/2020 by BlueMoon2020 (1 review written)

We had already decided the new car we wanted and were looking for the best deal and contactless service. New Car Discount provided an excellent service with the new car delivered to our house and our part exchange collected from our house. They offered a great deal and responded to my queries promptly. I was slightly concerned you had to pay upfront but paid the deposit on my credit card to ensure the full amount would be covered in the event of any issues. There were no issues and it was a… Read Full Review

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★★★★★

“Great service, great car, great price”

Written on: 28/06/2020 by 14nld (1 review written)

So easy, such good value, great people to deal with and we are deeeelighted with the new, immaculate and delivered to the door in Surrey, Hyundai Tucson. Very happy indeed to recommend anyone reading this to purchase their vehicle via new-car-discount.com We dealt with a number of car dealers on our journey but this company surpassed them all and their main man was a pleasure to deal with from start to finish. To begin with we were to conduct a part exchange but were at liberty to sell before… Read Full Review

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★★★★★

“Good Experience”

Written on: 27/06/2020 by snodge9 (1 review written)

Having used a car broker previously, I didn't have the hesitation that some may have. New Car Discount were offering the best price for the vehicle I wanted. Delivery was delayed due to COVID-19 but that couldn't be helped. Car arrived in good condition, with the bonus of an unexpected trailered delivery. Familiarise yourself with the vehicle registration process that is transparently detailed on their website (plenty of other brokers are not so transparent). I won't receive my V5C for 6… Read Full Review

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★★★★★

“Would highly recommend ”

Written on: 13/06/2020 by Bri50 (1 review written)

Just taken delivery of our new Renault… Just taken delivery of our new Renault Kadjar GT Line! Absolutely delighted with everything from the first contact with New-car-discount to delivery. I was slightly sceptical initially as it all appeared too good to be true! However I need not have worried. I got an incredible price for a top of the range vehicle. I was never pressured into making a decision. I highly recommend this company and would definitely use them again!… Read Full Review

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★★★★★

“Great New Car”

Written on: 02/06/2020 by VolvoXC40 (1 review written)

Buying a new shirt online is pretty much an everyday occurrence but a car is a whole new experience and far bigger decision. I compared numerous cars and models on Youtube before choosing the Volvo XC40. I then visited a couple of local dealerships to look at options and test drive. The decision to go with New Car Discount was a risk but it saved me approximately £5k. The communication and e mail response time was excellent and very reassuring even during lockdown due to covid-19. They… Read Full Review

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★★★★★

“A new company car”

Written on: 12/03/2020 by Aracelyp249 (1 review written)

Our Accountant was nervous of the transaction paying for the car a day before receiving. Having read excellent previous reviews I was confident that the purchase of the new vehicle and the sale of the old car would go without a hitch - and so it proved. Great service throughout from the Staff and a great price. We look forward to the next purchase… Read Full Review

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★★★★★

“Excellent Prompt Stress-free Service!”

Written on: 11/03/2020 by KalinaShoilekova (1 review written)

Smooth, helpful, prompt and reliable service from start to finish. Will recommend to all friends and colleagues… Read Full Review

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★★★★★

“Nissan Micra Tekna”

Written on: 04/03/2020 by CliveRodgers (1 review written)

Just taken delivery of our new Nissan Micra Tekna ! Absolutely delighted with everything from first contact with New-car-discount to delivery this morning. I was sceptical when when somebody recommended this company to me as it appeared too good to be true ! My fears were unfounded. I got an Unbelievable price for the exact same model I had seen in a nissan showroom. The person I dealt with talked me through process and sourced my spec preference and arranged delivery to fit in with new reg… Read Full Review

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★★★★★

“Fantastic company ”

Written on: 16/12/2019 by alysonkane (1 review written)

Absolutely over the moon with my new car, from my first phone call to the car been delivered the service they provided was extremely professional, I’d never purchased a car on line before and I was apprehensive but if I needed any answers to any questions they responded within minutes. I will definitely be using this company again… Read Full Review

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★★★★★

“New Nissan Qashqai September 2019”

Written on: 25/11/2019 by MJWood (1 review written)

I bought a new Nissan Qashqai through New Car Discount in September 2019, the whole process was streamlined and easy. I dealt with one man throughout and he was very helpful and reassuring at each step of the purchase. He kept me up to date with the progress and delivery date, all went smoothly. I decided to pick the car up myself from New Car Discount, rather than have it delivered, this went without a hitch. Thank you for a stress free experience, and making a great saving on the dealership… Read Full Review

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★★★★★

“Great price! Even better service!!!”

Written on: 22/11/2019 by KingaBK (1 review written)

My new Nissan Qashqai Accenta bought through New Car Discount arrived this morning. Not only I got it for a great price but also the whole process was really simple and smooth. Communication with the company was swift and precise. It only took few emails and one phone call to complete the deal. My car was delivered in perfect condition and on time. I have to admit I was a bit nervous at the beginning expecting "a catch" somewhere in the small print but it didn't happen and I'm so glad that I… Read Full Review

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