Countrywide Financial Mortgage Reviews

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Latest Reviews

★☆☆☆☆

“Waste of money!”

Written on: 26/10/2017 by Kingja473 (1 review written)

I really wish I could have wrote a good review about my experience with Countrywide as when I first started searching for mortgage advice my Countrywide advisor seemed like a breath of fresh air after previous difficulty I had with advisors. I am a First time buyer who has just completed on my mortgage and as obviously mortgages are a new thing to me I had no idea what I was doing. I was approached by Countyrywide through Dixons who told me that they could do everything including the legal… Read Full Review

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★☆☆☆☆

“Rip off don't use and read why ”

Written on: 09/03/2017 by KaedenBurnham (1 review written)

They recommend a company for legel fees . The quote for legal fees was more than double what any if my friends had paid to buy a house . I called the company and they had no good reason for their quote being so high . Then I checked a letter country wide mortgages had sent me . Hidden on the back page in the middle of a load of writing it stated that country wide mortgages got a referral fee of £685 from the legal company . Apart from this country wide charge £400 to arrange mortgage when… Read Full Review

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★☆☆☆☆

“Totally incompetent!”

Written on: 18/01/2017

Please do not be tempted to use Countrywide Mortgage Services. Do not take for granted the amount that they say the lenders will be prepared to lend you...the figures available after signing the paperwork will be far lesser than discussed previously! Exceptionally poor customer service, be prepared to constantly chase CMS. Please take your time reading positive reviews of independent mortgage companies and choose wisely. Or if you have the time contact the mortgage companies directly. Good… Read Full Review

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★☆☆☆☆

“Countrywide mortgage worst experience”

Written on: 30/11/2016 by alexandraway (1 review written)

i was declined mortgage wity my own bank but i was assured by CCM person that i will be able to get mortgage i provided all the documents needed and mentioned about the status of my credit after paying 199 fee two application got rejected from them same reason as my own bank, i have been chasing to speak to them for last two weeks no answer on phone or email worst exp never recommend any one to them… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 06/08/2016 by Sgardezi (1 review written)

I would like to thank countrywide for dealing with our mortgage application. The senior mortgage advisor at caterahm branch helps us with each stage of the process. He was always a call or email away. Highly recommended. I have suggested them to my friends… Read Full Review

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★☆☆☆☆

“blackmailed to use them ”

Written on: 04/06/2016 by 54Cochrane (1 review written)

I feel i had been forced into using them and there recommended legals, when the sale fell through, after paying a fee I felt i should go back and get my moneys worth. Big mistake, my broker didnt seem to care about the deal. I had to go find another after 1month of no contact. stay away… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID...”

Written on: 10/05/2016 by realtime2016 (1 review written)

Hello Reader I am not writing to gain anything but want to save someone else going through the same pain we did, Country wide mortgage advisers are so bad that I lost my house for a stupid mortgage application that took more than a month. I have provided everything they have asked, i.e bank statements, from last three years..yes, for three years, ID's and lots of rubbish only to know that the agent is stupid enough to apply mortgage with my incorrect name and after 3 credit checks and 3… Read Full Review

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★☆☆☆☆

“Useless people Poor AVOID ”

Written on: 20/04/2016 by Kingdaddy (1 review written)

Customer service applaling, no one gets back to you after calling all day and sending e-mail. My advisor apprently is never at work. He messed up my whole mortage situation and made false income details about me because he calculated incorectly! Do yourslef a favour go straight to the bank AVOID CW mortages!!! Can stress enuff!… Read Full Review

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★★★★★

“Would recommend my CW advisor!”

Written on: 02/04/2016 by JohnMonaghan (1 review written)

I had a great experience with my Countrywide advisor. He was based in Bridgfords Manchester and him and his estate agency team gave an A* service for me and my family. We got a much better mortgage than we hoped for, and he reassured us and kept us informed regularly throughout the legal process. If anyone lives in Manchester I would recommend Yonatan Levy at Bridgfords Bolton for your mortgage needs!… Read Full Review

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★☆☆☆☆

“Absolute rubbish, ”

Written on: 28/12/2015 by Veronica152 (1 review written)

For anyone thinking of using countrywide for anything don't. They are absolute criminals. They will rip you off and supply you with a shambolic service. Stay well clear… Read Full Review

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★☆☆☆☆

“Six months of lies”

Written on: 15/11/2015 by DianaMunn (1 review written)

Used these total idiots to get a small mortgage with a very incompetent French guy who lost all my details TWICE.End result no mortgage and all that form filling and waiting half a year for nothing.STAY AWAY… Read Full Review

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★☆☆☆☆

“Unreasonable pressure to use their mortgage advisor”

Written on: 08/03/2015 by Hartfx370 (1 review written)

we have had an offer accepted to buy a property, bridgfords have hounded us to go with their mortgage advisor and now refuse to accept our own mortgage in principle or write to our solicitors to confirm offer accepted unless we provide them with a certificate to their satisfaction. They advise we go with their mortgage advisor. We have used our current broker for 13 years and are confident of our position. It's a disgrace and we suspect this is in order manipulate us or the next person into… Read Full Review

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Nettletease's Comment

Written on: 01/04/2015

We have the same experience with Bridgfords and countrywide. Now left in a tricky situation with a mortgage application on hold, overly expensive rate, and unsuitable insurance. Worried that if we go elsewhere we will lose the house.

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Tiny1987's Comment

Written on: 19/04/2016

Thank you for sharing this - we have put in an offer for a property and they are being so vague about whether our asking price offer has been accepted... Now they are suggesting we meet their advisor and if we go with them, it could strengthen our "position with the vendor". It's diabolical. I fear we will lose this property and the vendor will have no idea why. I fear we are going to be messed about big time.

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Krystald's Comment

Written on: 20/04/2016

Seriously stay clear, the mortgage advisor took so long getting back to me I missed the chance to put in an offer. He then lied and told me the vendor had decided to rent out the property! I can see the sold sign!!! Lairs stringing people along, very unprofessional and vague advice also.

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★☆☆☆☆

“Poor mortgage recommendations”

Written on: 31/01/2015 by PreciousMiles463 (1 review written)

Took our fee and then neglected to keep communication flowing between the vendor and ourselves. Suggested a product which would have needed to be extended 5 or 6 times to meet the completion date. Caused us a large amount of extra stress and anxiety!… Read Full Review

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★☆☆☆☆

“One to avoid...”

Written on: 27/10/2014 by Reynaldon127 (1 review written)

Very disappointed with Countrywide Mortgage Services. The estate agent (Bridgfords) put unreasonable pressure on me to use the service of this in-house mortgage broker, saying that I couldn't even view a property unless I had finance in place, but as I really was keen to see the property, I agreed. This pressure was PROBLEM #1. I was then charged a fee, which was relatively high compared to other brokers - this was PROBLEM #2. The broker did a minimal amount of work (ask me a few questions… Read Full Review

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★☆☆☆☆

“What a Laugh!”

Written on: 25/09/2014 by AlonsoHunt406 (1 review written)

I endorse every review here and they are absolutely rubbish. I am calling the solicitors and bank myself and wondering why have I paid CW. These guys are absolutely rubbish!!… Read Full Review

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★☆☆☆☆

“Nothing but trouble”

Written on: 01/08/2014 by GloriaBryant276 (1 review written)

Absolute nightmare of an experience getting our mortgage with these guys! Believe it or not the whole process took 10 months!! The only reason we actually got anywhere in the end was because I started chasing up the bank/solicitor/sellers solicitor myself because our advisor didn't bother..we were hardly ever updated, and it would take the advisor weeks to get back to us, and then when he did we were constantly given incorrect information! Don't waste your time or money, go direct to the… Read Full Review

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Joanne2006's Comment

Written on: 04/09/2014

exactly same happened to myself and I had to do the chasing they don't do the work and inform you it takes that long you have to chase yourself ive wasted money and paid for hassle im first time buyer I got nothing out of it I would give documents which needed faxing to the bank just to be faxed it took them nearly 4 weeks to send a fax I kept phoning to see if it had been sent no reply back would phone 8 times in a day and no one gets back to you absolute nightmare waste of time you just pay for hassle don't do it with countrywide

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★☆☆☆☆

“rubish !!!!!!!!!!!!!! ”

Written on: 06/06/2014

i and my wife decide to buy new home from help to buy scheme ...3 weeks to move in but most of our paper work not been ready ... problem with help to buy scheme - without reason ... problem with stamp duty...without reason.. only what they know is how to take extra money from you!!!!!!!!!!!!!!!!! Biggest headache Ever !!!!!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Didn't have a clue”

Written on: 29/05/2014 by bgPatterson42 (1 review written)

Was recommended by Hetheringtons the agent we were buying the property through in Chingford to use their mortgage advisor. This young girl barely out of school visited our house to complete all the relevant paperwork. It was obvious from as soon as she sat down she did not know what she was doing. She seemed to be checking her social networking site on her phone all the time and at one stage looked like she was taking a photo of herself. She would not make eye contact with us and instead… Read Full Review

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★☆☆☆☆

“Absolute rubbish!”

Written on: 18/05/2014 by Alexanderpb371 (1 review written)

Our buyer is with this pathetic company! Stay well clear, they wreck peoples lives!!… Read Full Review

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★☆☆☆☆

“Nearly Cost Us BIG TIME!”

Written on: 11/04/2014 by ArielMurdock389 (1 review written)

OK, this is a long one. Skip to the end for a summary. Read on for a full account of how incompetent Countrywide truly are. My partner and I decided that we wanted to buy a house. It's our first purchase. My partner is pregnant with our first child, and we both agreed some stability would be a good thing for us. We met with Natwest to discuss our options... Things were looking good. We got a Mortgage in Principal and started arranging viewings. When arranging a viewing through an estate… Read Full Review

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James129's Comment

Written on: 07/05/2014

Sounds like the Countrywide I know and love to deal with as an independent mortgage broker.
They are no better than all the so called advisers from MAS or other tied sales people (as I call them) who promise the world but don't deliver.

They have sales targets (just like the banks) and if they are not selling are forced into meeting these by trying to over sell or make money from referrals to solicitors
and selling over priced life cover and house insurance.
Everyone has to make a living but some take this process too far and people feel rightly oversold. First time buyers are seen as easy meat and get sold many products would can add 50% to the mortgage payments.

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