AlphaRooms- Reviews - www.alpharooms.com

★★★★☆
4.3 / 5
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Latest Reviews

★★★★★

“arena suites,puerto de santiago, tenerife”

Written on: 16/12/2017 by Helenandrobert (1 review written)

After being let down by another holiday company!!! we had to find another hotel. Alpha room had plenty to look at. Their information on the hotel was informative and exact. The prices displayed are easy to understand with no underlying additions. All information is displayed on 'your account'. You can pay in instalments if you wish. Alpha rooms also display genuine reviews from a variety of people, good and bad, so you can make your own mind up about the hotel. Also found on alpha rooms is… Read Full Review

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★☆☆☆☆

“Really poor service”

Written on: 15/12/2017 by 134Vaughn (1 review written)

I've had problems with them after staying in a hotel that accepted 150 students and kept us and dozens of other guests awake until 5am...for two nights running !!! I accept that's not Alpharooms responsibility but I submitted a complaint (whilst in residence) and only had a "standard" reply saying they would reply within 28 days. Guess what ? They didn't and I had to chase them and all I got back was stories...avoid at all costs and pay just a little bit more to go through a reputable… Read Full Review

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★★★★★

“Booking”

Written on: 13/12/2017

Have booked a few to.es with alpha rooms and have always found them to be very reliable… Read Full Review

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★★★★☆

“Quck and easy”

Written on: 11/12/2017 by 1990Leonard (1 review written)

Booked a room to Lloret de mar, costa brava in spain. good deal, however the hotel description looked incomplete. Got to know from other source that hotel samba does not do swimming pools in winter and we are travelling in december. Thinking of cancelling and booking another hotel with indoor swimming pool. Otherwise the site alpharooms is excellent. Best wishes… Read Full Review

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★★★★★

“Am such a fan of Alpharooms ”

Written on: 08/12/2017 by Foleygs449 (1 review written)

I have booked on Alpharooms a few times now and it is the first site I go to when looking for hotels have to say very impressed !… Read Full Review

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★☆☆☆☆

“Probably the worst company I have ever used.Probably...”

Written on: 07/12/2017 by 99Perez (1 review written)

Probably the worst company I have ever used. I have used loads of sites to book holidays but these are by far the worst. Terms and condtions for this company seems to be made up as they go along. Booked then found there was a £4.95 charge per installment making it more expensive than other comanies offering the same hotel for a similar price. Then tried to cancel and even though it was over 18 weeks away till booking they wanted to charge £30pp to cancel. Do yourself a favour and stick with… Read Full Review

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★★★★★

“Easy booking”

Written on: 07/12/2017 by Coxwm194 (1 review written)

We were looking for a holiday home at Fuerteventura, and easily found a place through Alpharooms. There were many holiday apartments to choose from. The booking was easy and the payment could be split up in parts, that suits your budget. We were notified by email immediately that our holiday home was booked. We would recommend alpharooms to anyone we know. … Read Full Review

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★★★★★

“Fantastic holiday site”

Written on: 05/12/2017 by MarieDarley (1 review written)

Never heard of this site until last week we got an invitation to a wedding in Tenerife and my sister told me about this site which she uses all the time and said it was an amazing site and we could book everything flights hotels transfers etc so we decided to go for it. We could not believe how easy it was to use and had completed everything in less than 20 mins. We will definitely be using AlphaRooms all the time and also telling all our friends and i know they will definitely be using it… Read Full Review

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★★★★☆

“Dream Holiday to Dubai”

Written on: 05/12/2017

Alpharooma offers the best hotels at amazing and often unbeatable prices. My mother and I booked a five star hotel to Dubai, in the heart of the city centre for an amazing price. I had previously attenpted to book a hotel on booking.com and had faced several problems but alpharooms offered nothing but ease and quickness. The websites layout is efficient and allows you to find all the information you need in regards to hotel and dining preference. I have booked with them before and will… Read Full Review

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★☆☆☆☆

“APPALLING CUSTOMER SERVICE”

Written on: 22/11/2017 by danallen (1 review written)

When I had a problem I contacted Customer service by telephone, call was answered by a very strange incomprehensible 'English spoken' service agent. The problem deteriorated and nobody called back as promised. I have never experienced such a dire service from a travel agent, I will never go away from booking.com again. Needless to say money lost, no ability to change booking even though after calling the hotel direct they would have accepted the change without fees if alpharooms would have… Read Full Review

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★★★★★

“Excellent ”

Written on: 20/11/2017 by ubRay484 (1 review written)

Very good website easy to access and book and very good value. Have used you a few times now and no doubt will use in the future… Read Full Review

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★★★★★

“Easy and simple to book - no hassle”

Written on: 19/11/2017 by CatalinaBennett (1 review written)

My friend included me onto their booking and it was so quick. No fuss. Able to pay in installments which is brilliant. I would definitely recommend using them to anyone I come across. There was nothing I didnt like… Read Full Review

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★★★★★

“Great service and pleasant couldn't wish for better ...”

Written on: 18/11/2017

Great service and pleasant couldn't wish for better thank you… Read Full Review

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★★★★★

“Straight forward web site.”

Written on: 17/11/2017 by Susan1019 (1 review written)

The web site was easy to use, clear and straight forward… Read Full Review

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★★★★★

“Always have had a goodservice fron Alpharooms ”

Written on: 17/11/2017 by Strongxz392 (1 review written)

Alpharooms always offers the best deals on hotels compared to other web sites that i have looked on . Great to have £1 deposit option. Staff very professional . Always recommend Alohrooms to my friends… Read Full Review

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★★★★★

“Reliable company 4me.”

Written on: 17/11/2017 by Abernathy460 (1 review written)

I am using Alpha rooms again as I trust them completely to book my holiday and have used them several times in the past. The customer services are very helpful should you need to contact them, the prices are good value, I recently changed my mind on a booking elsewhere and got a £400 cheaper holiday from Alpha rooms. They sometimes offer discounts occasionally which is also great, the £1 deposit system is great for people to spread the cost. I am looking forward to my next holiday thanks to… Read Full Review

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★★★★☆

“Straight forward booking at a good price”

Written on: 17/11/2017 by ladyengineer (2 reviews written)

Found a hotel in the area I was interested in and alpharooms came up with a good price. The process seemed straightforward. Liked that there was space in the booking form to specify any requests. The only sting was it wasn't clear to me the admin payment of £4.95 per payment that would apply by not paying everything up front. The emphasis was on a low deposit and I honestly didn't see this condition until after the deposit was taken… Read Full Review

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★★★★☆

“Very good experience friendly lady on the phone who...”

Written on: 16/11/2017

Very good experience friendly lady on the phone who helped me With my booking although at times very hard to understand her English !… Read Full Review

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★☆☆☆☆

“Terrible!”

Written on: 13/11/2017 by viMcManus115 (1 review written)

We used Alpha Rooms to book a hotel in Turkey, 1 month before going in mid-September. Alpha Rooms sent us an e-mail confirmation of the hotel and the accommodation voucher. 8 days later, Alpha Rooms contacted us by e-mail to advise that the hotel had been “overbooked” and that we could either stay at a different (much worse) hotel 18km away or get a full refund. I wish that I had asked for the full re-fund but thought it better to look again at all the hotels on their website and chose a… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 10/11/2017

Terrible customer service. Note on your system obviously so not get noted correct or updated after ever call as each time I phoned I had to go through the same conversation which was not one I wanted to have. The whole service from booking to cancelling was a terrible experience and I would warn anyone who was booking with alpha rooms to rethink it and book elsewhere… Read Full Review

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