Dial Direct Car Insurance Reviews

★★★★☆
4.3 / 5
87% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★★

“New customer”

Written on: 18/01/2018 by AprilPadilla (1 review written)

Applied online through meercats, competitive quote, good cover at a good price, cheers… Read Full Review

Customer_Team's Comment

Written on: 18/01/2018

Hi,

Thank you for your review. It is great to hear that you are happy with the amount of cover provided.
We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Insurance Social Media Team

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★★★★★

“Good cover at an excellent price”

Written on: 18/01/2018

A straightforward buying experience. The cover was clearly set out and some options which other companies might charge for were included in the price. The follow up phone call was not expected but served to check that the cover I bought was what I wanted, not to push extra product.As such it was a useful idea. The pricing was very keen and since the policy was in fact placed with a company I have used before I am confident that it is good value.The website functioned well and it did not take… Read Full Review

Customer_Team's Comment

Written on: 18/01/2018

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Kind Regards,

Dial Direct Insurance Social Media Team

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★★★★★

“Good value, easy website”

Written on: 17/01/2018 by AubrieHayden (1 review written)

Very pleased with my new insurer, liked their website. Seemed like the best value if you take into account the breakdown cover they offer… Read Full Review

Customer_Team's Comment

Written on: 17/01/2018

Hi,

Thank you for your 5 star review.
We are pleased to hear you have had a quick and easy online experience with us and that we are providing you with insurance at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“First time customer”

Written on: 13/01/2018

The easiest site and best quote ever. Really pleased with price and cover from top rated company. Simple to use and understand website. Also, a telephone call was answered quickly and I was very happy with customer service. No experience of making a claim, but so far so good!… Read Full Review

Customer_Team's Comment

Written on: 15/01/2018

Hi,

Thank you for your 5 star review.
We are pleased to hear you have had a quick and easy online experience with us, It’s great to know you are happy with the service we provide

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Review”

Written on: 12/01/2018

Excellent value for money. On Line service was very good… Read Full Review

Customer_Team's Comment

Written on: 15/01/2018

Hi,

Thank you for your 5 star review.
We are pleased you have had a very good online journey with us and that we have provided insurance at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Perfect car Insurance”

Written on: 12/01/2018 by KBradford (1 review written)

Got a fantastic price that suited all my requirements plus I got a free gift which i was not expecting… Read Full Review

Customer_Team's Response to KBradford's Review

Written on: 15/01/2018

Hi,

Thank you for your 5 star review.
We are pleased to hear that you are happy with the service and product that we have provided.

Many Thanks,
Dial Direct Social Media Team.

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★★★★☆

“Was just what I was looking for. It’s slightly more...”

Written on: 12/01/2018 by Eileen32 (1 review written)

Was just what I was looking for. It’s slightly more than I paid last year but covers me better… Read Full Review

Customer_Team's Comment

Written on: 12/01/2018

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“Helpful staff”

Written on: 11/01/2018 by Miltonq5 (1 review written)

A lady called me to check I was happy with the insurance I had selected and to ensure that I understood everything that was covered. I was in work and therefore she dealt with the call speedily as requested. So far very good service and would recommend to a friend as price was very competitive. So far so good… Read Full Review

Customer_Team's Comment

Written on: 11/01/2018

Hi,

Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Kind Regards,
Dial Direct Social Media Team

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★★★★★

“RECOMMEND HIGHLY!!”

Written on: 10/01/2018 by MicktheTux (1 review written)

Fantastic customer service experience. Clear and concise explanation of cover and driver requirements. I highly recommend the services and the professional manner of this company. Very pleasant experience. Thank you very much for this… Read Full Review

Customer_Team's Response to MicktheTux's Review

Written on: 11/01/2018

Hi,

Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Kind Regards,
Dial Direct Social Media Team

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★★★★★

“Car insurance ”

Written on: 09/01/2018 by saJarvis296 (1 review written)

Very happy with my new policy good to have break down cover included as standard pleased with price good value for money ease of completing policy and payment… Read Full Review

Customer_Team's Comment

Written on: 10/01/2018

Hi,
Thank you for your 5 star review. We are pleased to hear we have provided you with a policy that suits your needs at a competitive price.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★☆

“Follow up and information confirmation ”

Written on: 06/01/2018 by Nasir253 (1 review written)

Quick and efficient way of purchasing car insurance Simple procedures Clear instructions given All documents and details available on Webb site… Read Full Review

Customer_Team's Comment

Written on: 08/01/2018

Hi,
Thank you for your 4 star review. We are glad to hear you are happy with our service and we look forward to your continued custom.
Thanks,
Dial Social Team.

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★★★★★

“excellent”

Written on: 05/01/2018 by Brassy1950 (1 review written)

great product really value for money, good site, easy to use would recommend to friends and family… Read Full Review

Customer_Team's Response to Brassy1950's Review

Written on: 08/01/2018

Hi,
We always aim to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Social Team.

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★★★★★

“Saved seventy five pounds”

Written on: 04/01/2018 by beamray (1 review written)

Got renewal quote from GA so checked comparison sites and found Dial Direct ticked all the same boxes for a lot less. Very easy to set up cover and courtesy call after doing so was a nice touch… Read Full Review

Customer_Team's Response to beamray's Review

Written on: 05/01/2018

Hi,

Thank you for your review. It is great to hear that you are happy with the amount of cover provided and our service.
We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,

Budget Insurance Social Media Team

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★★★★★

“Good service”

Written on: 02/01/2018

I have only just taken my car insurance with Dialdirect and so far everything has been fine. I received a courtesy call to ensure that I was happy with the insurance and run through what I had included on my policy. It was the best price for the level of cover I required. It was also nice to have the human touch too!… Read Full Review

Customer_Team's Comment

Written on: 02/01/2018

Hi,

Thank you for your review. We are pleased to hear that you are happy with the policy cover and that you received a welcome call.
We look forward to keeping to keeping up the 5 star standard and your continued custom.
Kind Regards,
Dial Direct Social Media Team

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★★★★★

“Very easy”

Written on: 29/12/2017 by Nellykinder (1 review written)

Easy to join up and all information was very easy to understand. Great follow up from staff. Good online app to help with any changes required. Fab service. Well worth a try… Read Full Review

Customer_Team's Response to Nellykinder's Review

Written on: 02/01/2018

Hi,

Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Kind Regards,

Dial Direct Social Media Team

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★★★★★

“very efficient”

Written on: 19/12/2017 by Dontcrashit (1 review written)

very easy to deal with good customer service on buying the insurance. price ok… Read Full Review

Customer_Team's Response to Dontcrashit's Review

Written on: 20/12/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service we have provided and we look forward to keeping up the 5 star standard.
Thanks,
Dial Direct Social Team.

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★★★☆☆

“unhappy customer”

Written on: 17/12/2017 by southerner2017 (1 review written)

Getting the insurance on line was very easy and the price was good but when I tried to download my documents I was unable to even though I do have Adobe reader on my tablet i have waited a couple of days but it still won't let me download… Read Full Review

Customer_Team's Response to southerner2017's Review

Written on: 18/12/2017

Hi,

Thank you for taking the time to share your experience.
If you would like us to look into this for you please call our Customer Service Department and ask to speak to the Social Media Team.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Quick and easy”

Written on: 17/12/2017 by djKrause371 (1 review written)

Best cover for best price. Easy to take all the procedure. I would recommend this company for anyone. I am very happy with that… Read Full Review

Customer_Team's Comment

Written on: 18/12/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that we have provided insurance at a competitive price for you.
We appreciate your recommendations and look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★☆

“Cadman100”

Written on: 14/12/2017 by 370Peterson (1 review written)

I found dialdirect a quick process and cheaper than most… Read Full Review

Customer_Team's Comment

Written on: 15/12/2017

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to your continued custom.

Kind Regards,

Dial Direct Social Media Team

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★★★★★

“GOOD VALUE FOR MONEY”

Written on: 13/12/2017 by ElianaCoughlin281 (1 review written)

EXTENSIVE COVER AVAILABLE WITH FIRST RATE CUSTOMER SERVICE… Read Full Review

Customer_Team's Comment

Written on: 13/12/2017

Hi,

Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Kind Regards,
Dial Direct Social Media Team

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