Dial Direct Car Insurance Reviews

★★★★☆
4.3 / 5
1929
87% of users recommend this
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  • Value For Money

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Media Gallery for Dial Direct Car Insurance

Dial Direct Car Insurance

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Latest Reviews

★★★★☆

“Best value”

Written on: 18/11/2017

Good value product, there was only one thing to improve and that was the APR lending rate to spread payments over 12 months… Read Full Review

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★★★★☆

“Very pleased with the price, I selected all elements I...”

Written on: 18/11/2017

Very pleased with the price, I selected all elements I required for my car insurance online. I received a phone call asking if I was happy with everything, which I didn't mind however it was really to see if I wanted to purchase any additions, if I did I would have already selected online. They member of staff was not "pushy" which was good. Overall very pleased so far, let's see if things are a straight forward should I need to make a claim in the future...let's hope so ;-)… Read Full Review

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★★★★★

“Great service”

Written on: 17/11/2017 by LamontMilne (1 review written)

Great price and cover. Best deal by far....all the extras are reasonable too… Read Full Review

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★★★★★

“As a new customer I am impressed”

Written on: 15/11/2017 by AB33 (1 review written)

First time I have dealt with Dial Direct and I am very pleased with the cost , comprehensive features and ease of arranging my car insurance. I would not hesitate to recommend to friends and family, and feel sure that should I have the misfortune to make a claim, it will be efficiently dealt with… Read Full Review

Customer_Team's Response to AB33's Review

Written on: 16/11/2017

Hi,
Welcome to Dial Direct! We are pleased to hear we have provided you with a competitive policy that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“very helpful and cant do enough to help with any thing...”

Written on: 15/11/2017 by KelsieZiegler (1 review written)

very helpful and cant do enough to help with any thing you want or need… Read Full Review

Customer_Team's Comment

Written on: 15/11/2017

Hi,

Thank you for your 5 star review.
We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team.


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★★★★★

“Money back great.”

Written on: 14/11/2017 by Tommyclay (1 review written)

Added my wife to the policy and saved money thanks to a back-up call from a staff member.will definitely be getting a quote when the wife's policy is due.thanks… Read Full Review

Customer_Team's Response to Tommyclay's Review

Written on: 15/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you are happy with our service and that we are providing you with insurance at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Simple and the Best Price”

Written on: 14/11/2017 by Jensendj56 (1 review written)

I was very impressed by the simplicity of the one-stop website to retrieve my paperwork and choose which levels of cover I required… Read Full Review

Customer_Team's Comment

Written on: 15/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you have had a quick and easy online experience with us.

Many Thanks
Dial Direct Social Media Team.

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★★★★★

“Good value plus RAC cover”

Written on: 14/11/2017 by 372Carey (1 review written)

I have used them before and would do so again - good value cover, quick courtesy call to make sure all was well, helpful staff. Recommended… Read Full Review

Customer_Team's Comment

Written on: 15/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you are happy with our service and that we are providing you with insurance at a competitive price.
We look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Easy to do”

Written on: 13/11/2017 by Heaveno428 (1 review written)

Looked at lots of different ones and then when I went onto the sites the price changed. Went up!! This one gave me the price quoted . I was happy to receive a curtesy call to check all my details were correct . Best value for money when compared to others… Read Full Review

Customer_Team's Comment

Written on: 14/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that you are happy with our service and that we are providing you with insurance at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Excellent ”

Written on: 12/11/2017 by Dee1017 (1 review written)

Easy to deal with company was insured instantly more than satisfied with the level or service and competently I received would recommend to anyone… Read Full Review

Customer_Team's Response to Dee1017's Review

Written on: 13/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you are happy with our service and that we are providing you with insurance at a competitive price.
We appreciate your recommendation and look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“New customer satisfaction ”

Written on: 11/11/2017 by kpJohnson156 (1 review written)

Changed to dial direct as best cover and price for fully comprehensive,legal cover and breakdown cover… Read Full Review

Customer_Team's Comment

Written on: 13/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to have provided you with insurance that is at a competitive price and fulfills your needs.
We look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★☆

“Peugeot Active Second Hand”

Written on: 11/11/2017 by McPhersonlq28 (1 review written)

The questions were very straightforward. Site easy to access. Nothing was too complicated and Insurance completed quite quickly… Read Full Review

Customer_Team's Comment

Written on: 13/11/2017

Hi,

Thank you for taking the time to share your experience.
We are pleased that you have had an easy online experience with us and look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Good service great price ”

Written on: 10/11/2017 by Math1974 (1 review written)

Was not the cheapest on the compare website but I like to purchase from a brand I can trust the advisor was very knowledgeable and the whole process was very easy too … Read Full Review

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★★★★★

“Bargain”

Written on: 10/11/2017 by uqMcGee416 (1 review written)

Very easy online application and the cover and added benefits were very good for the premium. I saved £50 compared with my previous insurer and now have breakdown cover for free. All documents were easy to access and download and all of the details were correct. The only confusing part of the process was the choices for a courtesy car (have to pay extra for guaranteed car) and the choices available for the breakdown recovery (several levels of cover available and you have to decide which is… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,

Wow what a saving, we are happy that we are providing you with insurance at a competitive price.
We are also pleased to hear that you are happy with the service and product that we have provided.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Insurance made Simple ”

Written on: 10/11/2017 by Hurstjr315 (1 review written)

I found the overall experience of renewing my car insurance so simple and completely stress less free very well done to the staff and the company. I will certainly reconmmed your company and products to my friends and relatives… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that you are happy with the service and product that we have provided.
We appreciate your recommendations and look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★☆

“Good competitive company ”

Written on: 09/11/2017 by graeme1927 (4 reviews written)

5star defaqto rated company offering very competitive quotes.Easy to deal with with UK based reps I found the whole process of changing my car insurer to this company very easy to do and even uploading my proof of no claims to them was easy on line Would recommend..!!… Read Full Review

Customer_Team's Response to graeme1927's Review

Written on: 10/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you have had a quick and easy online experience with us, It’s great to know you are happy with the service we provide.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Excellent and fair price service”

Written on: 08/11/2017 by gore66 (1 review written)

I recently took out a car insurance policy with Dial Direct. I would highly recommend Dial Direct to friends and family, their service and pricing is the best I have seen. The customer support person that rang me was very helpful and courteous, everything was explained with clarity and with minimum fuss the policy was activated. I have decided to add some extras as advised which again was at a very good price. I would just like to say thank you Dial Direct for your service, help and support… Read Full Review

Customer_Team's Response to gore66's Review

Written on: 09/11/2017

Hi,

Thank you for your 5 star review.
We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“just that easy”

Written on: 06/11/2017 by Mohammadi380 (1 review written)

it was very easy to fill in and not complicated and also very cheap compared to other quotes and more benefits also i would recommend to friends and family… Read Full Review

Customer_Team's Comment

Written on: 07/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you have had a quick and easy online experience with us and that we are providing you with insurance at a competitive price.
We appreciate your recommendations and look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.


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★★★★★

“Straight forward ”

Written on: 06/11/2017 by 353Dwyer (1 review written)

No problems, easy to fill in online application… Read Full Review

Customer_Team's Comment

Written on: 07/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you have had an easy online experience with us.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“car insurance”

Written on: 06/11/2017 by suzy4245 (1 review written)

Very pleasant transaction.Thank you… Read Full Review

Customer_Team's Response to suzy4245's Review

Written on: 07/11/2017

Hi,

Thank you for your 5 star review.
We are pleased that you have had a pleasant journey with us.
We look forward to your continued custom.

Many Thanks,
Toni,
Dial Direct Social media Team.

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