Central Car Insurance Reviews

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Latest Reviews

★☆☆☆☆

“LIARS, STALLERS, NO PROFESSIONALIZM. GET A LAWYER!”

Written on: 11/11/2017 by Fullervx15 (1 review written)

LIARS, STALLERS, NO PROFESSIONALIZM. GET A LAWYER! I'M AFRAID TO SAY ANYTHING MORE. I THOUGHT THAT SINCE THEIR POLICY HOLDER AND THEY AGREED WAS 100% AT FAULT, THAT I WOULD WORK THROUGH THE PROCESS FOR PAYMENT SINCE ALL PARTIES WERE INSURED. BIG MISTAKE! GET A LAWYER! RUN!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Worst Insurance ”

Written on: 08/09/2017

If I could give it zero stars I would, this insurance company is only in business for themselves and not to help it customers. Do your research and find a better insurance carrier… Read Full Review

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★☆☆☆☆

“Slow service”

Written on: 10/08/2014 by si79 (2 reviews written)

I have just tried to cancel my policy via telephone, i called yesterday and i was on hold for 23 minutes!!(i gave up) I called again today Sunday, i was on hold for 17 minutes to then be told by a guy who said he needs to put me through to another department, i am writing this as i am still on hold for a further 5 minutes and counting......arrrrgghh!! Oh and another point you have to listen to the option menu which list countless amounts of departments and options before you are even put on… Read Full Review

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★☆☆☆☆

“Bunch of thieves, avoid, avoid, avoid!!!”

Written on: 23/01/2013

They reel you in with a cheap first quote, but you can then expect your premium to at least double the next year. I have just cancelled after buying a new car (their quote was double the one I got from Churchill) and they want £77 to cancel the policy. When I said I would consider my options before cancelling she told me the cancellation fee would increase and she would make a note on my file that I had enquired about cancellation!!!!!!!!!! I'll just be cancelling the direct debit and they can… Read Full Review

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★☆☆☆☆

“Money grabbing Incompetent unhelpful bunch of A**** H*****”

Written on: 09/06/2012

I was charged £50.00 to start the policy as well as £50.00 for other services total £100.00 I then set up a standing order for £35.00 a month when I cancelled the policy due to a faulty returned car to the garage they charge me another £51.00 cancellation fees. Out of £350.00 for the whole year i was certainly out of pocket. The jobs worth on the other side of the telephone told me she does not have to justify the break down of the cancellation fees. I would not go back with this… Read Full Review

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Spencerhj's Comment

Written on: 24/09/2012

Me too. THE MOST UNHELPFUL and rip off company I have had the misfortune to deal with. Avoid

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★☆☆☆☆

“Absolutely terrible company, they make you ring their...”

Written on: 17/02/2011

Absolutely terrible company, they make you ring their high rate phone number and keep you taking for ages,even though I tried to take the insurance out online.
Once insured they emailed me for my proof of no claims, I sent them the proof straight away and 3 days later they email me again asking for proof, They do not check emails ! I expect they want me to phone there premium phone line to sort this matter out.
They also e-mailed me to add a further £60 for some trumped up excusee about my post… Read Full Review

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Guest's Comment

Written on: 02/07/2011

Sorriest company I've ever seen or heard of ...

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★☆☆☆☆

“utter rubbish you get what you pay for!!!!!!!!!!!! ”

Written on: 03/12/2010

utter rubbish you get what you pay for!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“DO NOT GO WITH THIS COMPANY!!!!!!They are not even...”

Written on: 27/11/2010

DO NOT GO WITH THIS COMPANY!!!!!!They are not even worth 1 star!! I have never known anything like it!!! They have the worst customer services department EVER!!!! Nobody knows what is going on, nobody can help you and its ALWAYS somebody elses department that 'deals with that' madam!!!!! IIf you enail them, the standard reply is for you to call them on their 0845 number. I have been charged £6 for just setting up the policy. I was debited TWICE for my car insurance and Im still trying to get… Read Full Review

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★☆☆☆☆

“Abosutely a complete shambles this company. ”

Written on: 18/10/2010

Abosutely a complete shambles this company.
As stated from previous reviews, they take ages to answer the phone.
My ann prem paid by debit card in Jul 10 was £475.44, postcode SO31. I move a mile away to SO19. Yes, I appreciate there is an ap (additional premium), but I don't expect this to be £432.94. I complain yet I am told different postcode. Don't treat me like a mug, I work for a large Insurance Company myself. Will be cancelling the policy & going elsewhere. DON'T INSURE WITH THEM… Read Full Review

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★☆☆☆☆

“Appaling customer service. Had a no fault claim...”

Written on: 09/08/2010

Appaling customer service. Had a no fault claim (someone ran into my stationary car but admitted blame etc) Claim went through but felt like I was a criminal! After my car was repaired I paid the excess and kept original receipts, which I then forwarded to get my money back from the third party. This was in early May - since then I have been lied to, ignored, lied to again and still I await my reimbursement. Just to reiterate - their customer service is appalling - I am taking my complaint… Read Full Review

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★☆☆☆☆

“Absolute rubbish. Take over 20 mins to answer then...”

Written on: 23/01/2010

Absolute rubbish. Take over 20 mins to answer then hang up. Don't answer emails. Nearly 2 weeks later and i'm no better off than when i first crashed. No car, no hire car and no hope of getting a decent service with this lot… Read Full Review

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★☆☆☆☆

“If you want a cheap quote, then Central Car Insurance...”

Written on: 16/10/2006 by moowoman (1 review written)

If you want a cheap quote, then Central Car Insurance are fine, but don't expect much when you need them (you get what you pay for). When I had an accident, my car was not even inspected, and the other car owner (whose number plate I cracked) claimed over £500 for a written off car - only believing the car driver I hit. I lost 2 years no claims, for what reason they couldn't tell me, and they never reminded me when I was due to run out… Read Full Review

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