NIG Car Insurance Reviews

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★★☆☆☆
1.6 / 5
26% of users recommend this
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Latest Reviews

★☆☆☆☆

“Non fault claim and left out of pocket ”

Written on: 19/12/2019 by Marcevs72 (1 review written)

Non fault claim with loads of evidence inc dashcam footage Yet I am left without my excess,a payout that means I am can’t even replace the vehicle and now told my cheque is in the post 2nd class a week before Xmas.i have contacted a solicitor due to this as non fault yet left out of pocket… Read Full Review

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★☆☆☆☆

“Utterly awful.”

Written on: 29/03/2017 by Madison419 (1 review written)

These are without doubt the worst insurance company that I have ever had to deal with. We had a fire at our small car repair business. four and a half months later we are still waiting for them to pay out on our claim. Please avoid using them at all costs… Read Full Review

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★☆☆☆☆

“complete idiots!!”

Written on: 27/07/2015 by 103Hampton (1 review written)

These people have no idea...stay well clear!… Read Full Review

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★☆☆☆☆

“No hope!”

Written on: 23/01/2015

I had a crash in May 2014 a driver insured with NIG drove into me it was totally his fault, had to pay to get my car fixed in order to get a courtesy car, it's now Jan 2015 and my insurance is still trying to get my money back after a very long liability debate including my witness, it's like trying to get blood from a stone!!… Read Full Review

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★☆☆☆☆

“don't use this guys rip offs”

Written on: 08/07/2014 by Riya408 (1 review written)

Had a accident in 2010 still haven't been paid out complete joke of a company do not use them!!… Read Full Review

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★☆☆☆☆

“Stolen land rover”

Written on: 17/01/2013 by GarryThompson (1 review written)

Nig (no insurance guaranteed) we were going on holiday, we drove to a friends house nearer the airport and left the car there. On the first night of us being away our discovery was stolen. Because a friend ( who was comprehensively insured themselves) had used the car to drop us off, nig said that the car was not in our posestion and was therefore not covered, and so did not pay out. We were robbed by two villains !! Customers beware!!… Read Full Review

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★☆☆☆☆

“NIG COMMERCIAL CLAIMS. CHRISTIAN MCKINLEY”

Written on: 20/07/2012

I took my my BMW to a garage after the first garage went bust and i had to get my car back through the official receiver. While my car was at the second garage. They left my car outside unlocked and as a result it was vandalised. The garage have made it as difficult to blame me and tell NIG Commercial Claims about my past and saying that i had something to do with it. NIG have since Feb 2012 have left me with my bmw in bits, the damage is in excess of 12k, they have offered 3K. I was placed… Read Full Review

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★★☆☆☆

“I had a fire in my motorhome afew weeks ago nig...”

Written on: 16/11/2010 by ttaylor66 (2 reviews written)

I had a fire in my motorhome afew weeks ago nig settled within two weeks problem is my next door neighbour has no windows left in front of his house due to heat from fire nig said they would not cover for the damage then i recived a letter saying they would coverjust rang to confirm ammount of damage only to be told sorry we got it wrong we wont pay stay away from this uselss firm… Read Full Review

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★☆☆☆☆

“NIG are a bunch of incompetant idiots!! I had a non...”

Written on: 24/09/2010

NIG are a bunch of incompetant idiots!! I had a non fault accident were the other party involved stalled on giving any information. I ended up having to ring the other party's insurance and also the other party's place of work (company car) to sort this out myself. This took 2 days of my time.

I wanted to use my own garage for the repair as it is a classic car. Assesser came out after 5 days not the 48 hours promised, took him a month to submit his report after I spent a day chasing it up… Read Full Review

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★★★☆☆

“Itz all good and i think eveyone should claim for it”

Written on: 28/04/2010

Itz all good and i think eveyone should claim for it… Read Full Review

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★☆☆☆☆

“NIG NEVER AGAIN ”

Written on: 11/04/2010

NIG NEVER AGAIN

FOR NEWER AND YOUNGER DRIVERS, AN OLDER MORE EXPERIENCED DRIVER WILL GET THE PREFERNCE AND YOU WILL BE ROOBBED ON YOUR INSURANCE TO PAY FOR AN ACCIDENT THAT IS NOT OUR FAULT. FREQUENTLY OLDER DRIVERS CAN BE DIABOLICAL BUT THE NEWER AND YOUNGER DRIVERS HAVE TO PAY ON THEIR INSURANCE.
THE SYSTEM IS FIXED TO WORK FOR OLD PEOPLE AND MORE EXPERIENCED DRIVERS' ADVANTAGE AND THEY KNOW HOW TO PLAY THE SYSTEM TO0. THEY ALSO HAVE THEIR 70% PROTECTED NO CLAIMS BONUSES ADVANTAGE AND… Read Full Review

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★★★★★

“Great! ”

Written on: 28/06/2009

Great!
I am a young driver so as you can imagine it's really hard to find cheap Insurance.
I first went with NIG when I passed my test and bought my car through a broker. When my renewal came (for the second year) I was shocked to find that Churchill was quoting me over £100 cheaper. I contacted NIG and they beat that quote by £20 - great service in my eyes!
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☆☆☆☆☆

“Shocking bunch. I was involved in an accident on june...”

Written on: 24/06/2009 by rushini (1 review written)

Shocking bunch. I was involved in an accident on june 4 2009. my car was subsequently written off ( £18, 800 10 june 2007 down to £11,700). I returned my documents on, by return first class post on sat 13 june and rang NIG car insurance on thursday18 june to find out where the cheque was. i was told it had been raised that day and would be sent first class that night. having still not arriving on monday 22 june, i rang again and was told the cheque had been posted by 1st class mail on sat 20… Read Full Review

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☆☆☆☆☆

“DO NOT USE THIS AWFUL AND CALLOUS COMPANY. THEY ARE...”

Written on: 13/06/2009

DO NOT USE THIS AWFUL AND CALLOUS COMPANY. THEY ARE TRULY DREADFUL.

I took my car into a Garage, in early april 2009, to have a problem fixed, and before they were able to fix it my car was stolen, due in part, to there negligence, in not having locked or alarmed it.. After a couple of weeks they told me, that it may be better if I chased the claim, with there insurer (N.I.G), myself. I did so via there broker, and did not know that I was letting myself in for six weeks of Bureaucratic… Read Full Review

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★★★★★

“Have insured with NIG for 3 years via a broker and...”

Written on: 22/02/2009

Have insured with NIG for 3 years via a broker and made 2 claims without any problems at all.
They send an inspector to examine car to ensure garages do not overcharge and the claim is legit.
My broker is also insured with them so a good advert. Good liaision and communication.
Can use own local garage.
Protected no claims bonus no matter how many claims made.
Claims went through smoothly and efficiently Bad points are: Charge for direct debit
Extra charge for legal expenses( £10)
Not the… Read Full Review

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★★★★☆

“Very happy with the insurance I have had over the past...”

Written on: 09/01/2009

Very happy with the insurance I have had over the past year, I found them cheapest via Adrian Flux for my modified car insurance.
They even included legal cover up to £50,000… Read Full Review

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★★★★☆

“Have two cars insured with NIG at the same time - very...”

Written on: 06/12/2008

Have two cars insured with NIG at the same time - very helpfully agreed to let me have two years no claim when bought second vehicle while keeping no claims on the first. Claimed for windscreen on one and this was dealt with quickly and efficiently. Second claim on other car was when it was hit in a car park, claim was sorted and car repaired and back with me within two weeks. Took three phone calls to legal bit to get my excess back but still done within the month. The driver that hit car… Read Full Review

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☆☆☆☆☆

“I insured with NIG over the phone through a broker and...”

Written on: 10/06/2008 by plowman (1 review written)

I insured with NIG over the phone through a broker and was given a competitive price. Once I took the policy with them, they wrote asking for another £55.15 (a 25% increase to the original policy cost). This was "because we can't confirm your no claims bonus was for over 9 years". I sent a renewal from my previous insurer that proved I had over 5 years protected no claims - this was lost in their office. My previous insurers assure me that they have had no contact from Adrian Flux (the… Read Full Review

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☆☆☆☆☆

“I made a very straight forward claim. 1 year and 6...”

Written on: 06/06/2008 by Ladydriver26 (1 review written)

I made a very straight forward claim. 1 year and 6 months later, still no no success yet. No correspondance or calls from NIG even when I had written to them asking for them to reply. They stated delay of chasing 3rd party due to 'storms in Britain' and that made them busy. Some operators in the claims department with whom I spoke seemed to be trying to shift the blame to other departments. I'm not sure if notes were taken of my phone calls… Read Full Review

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★☆☆☆☆

“The company recommends its policyholders to use...”

Written on: 02/06/2008

The company recommends its policyholders to use Autoglas when there is a claim for broken glass, when in fact you can use other companies and still be covered by the insurance (Autoglas is seemingly the cheapest option for NIG). Having wasted an entire day waiting for Autoglas to replace a rear windscreen damaged by vandals only to be told at the end of the day that they couldn't attend until the following day, I tried to call NIG. After being put on hold for over 30 minutes, I called the… Read Full Review

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