Rebecca Hatton Bridalwear, Southport

I have yet to buy my dress but have been to look round a lot of the shops in the local area. I had already been to

Rebecca Hatton Bridalwear, Southport in the past and was impressed by the selection of dresses but not with the surroundings. I had noticed it was shut the other week and had an 'Under new Management' sign in the window so decided to book in for another appointment.Im so glad I did, as my experience this time was nothing short of first class. The whole shop has been refurbished and now looks amazing. The new staff working there were so friendly and made me feel as if nothing I asked was too much. I have picked a few dresses that I will be going back to try on for a second try and hopefully make my final decision!So just a note to anyone who wasnt too impressed in the past like myself is to give it another try as the new management seem to have made a lot of changes to turn this into a fantastic shop.

I bought my daughter a made to measure gown costing nearly £2000 from this shop for her wedding in 2005. The dress which had a final fitting just 3 days prior to the wedding was a disaster on the day with the top which was strapless falling down from half an hour after the dress was put on. When fastened at the back in the morning it was tight and fit well, one hour later as she was getting out of the car at church she had to hold her bouquet in front of her top as it was falling down and when tying the laces again the fabric had stretched so much it had to be overlapped. As you can imagine her day was ruined by this. On complaining to the retailer we were fobbed off at every turn and they refused to compensate us for a dress costing so much which was not fit for the purpose we bought it (to stay on the bride for the day). If this was a cheaper off the rail dress it would have been more understandable but it was a designer made to measure gown. Our bridesmaids dresses were also strapless and cost only a tenth of the wedding dress and they stayed put all day and all night. The after sales service we received was nil and we feel that the dress was a complete waste of money. My daughter was uncomfortable all day and several photographs could not be used because of this. In the video the photographer even mentions the dress 'going south again'. I am posting this review as the proprietor of this business did not care about this and gave no after sales service

Gorgeous dresses. Helpful, efficient & lovely! Definitely recommend

I was very impressed with both the range of dresses available and the staff's welcoming nature. I would highly recommend Rebecca Hatton's Bridalwear, definitely the best Bridal shop I have come across. Rebecca is very good at making the experience of trying on the dresses very special, she devotes all her attention to you during the appointment. You also have the whole shop, which is really nice. I have not experienced this in a lot of other Bridal shops, normally there are several people trying on dresses at the same time and everyone is falling over each other!

I was very impressed with both the range of dresses available and the staff's welcoming nature. I would highly recommend Rebecca Hatton's Bridalwear, definitely the best Bridal shop I have come across. Rebecca is very good at making the experience of trying on the dresses very special, she devotes all her attention to you during the appointment. You also have the whole shop, which is really nice. I have not experienced this in a lot of other Bridal shops, normally there are several people trying on dresses at the same time and everyone is falling over each other!

Rebecca Hatton bridalwear made the experience of buying my dress thoroughly enjoyable - I can't say the same for most of the other shops I tried! The staff were very welcoming and understood exactly what I was looking for and what would suit me. Organising a wedding was one of the most stressful things I've done but choosing a dress was very easy, thanks to the staff at Rebecca Hatton. They were brilliant!

Please ignore previous review about not being allowed to browse as it is a common fact an appointment should be made so you can have Rebecca`s full attention as the most important service is her individual time.I would not like someone wondering around the shop while I was having my fitting so that will be the only reason she would ask you to come back for an appointment.

Lovely shop, was really happy with my dress and the ladies in there made my experience so enjoyable, if i were to get married again would definitely buy my dress from Rebbecca Hatton. She is a wonderful person, couldn't have been more helpful and Kind.

What an amazing bridal shop! Staff personally took care of every detail of my wedding dress and all accessories! The choice of dresses is fab and Rebecca was great at helping choose jewellery, shoes, tiara and veil. She was always at the end of the phone for advice, not just about the dress but she also helped out with loads of the other details like venues, florists and cake makers. I highly recommend visiting Rebecca Hatton!

I found Rebecca Hatton Bridalwear very off hand - they would not even allow us to view gowns prior to making an appointment. Didn't wish to make an appointment unless I wanted to try on gowns- spoke to other brides in a different local shop they felt the same