Halifax Share Builder Reviews - www.halifax.co.uk

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★☆☆☆☆
1.3 / 5
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Latest Reviews

★★☆☆☆

“WIERD GOINGS ON”

Written on: 15/04/2017 by eddduck1948 (45 reviews written)

Have cash got with Halifax so tried their Investing Funds. My wife also opened an account as well. But when she invested a large lump sum - they took the money twice!. They did rectify the problem, but there was no apology. We decided that next time we need some cash we would close her account. When we sold all the units - we didn't get any money into our bank - so she checked in her account and they had re- bought the same amount of units! How , why, is it worth finding out? We have both… Read Full Review

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★★☆☆☆

“Halifax Sharedealing takes 8 days to sell a UK unit trust”

Written on: 07/02/2013

Yesterday (Wednesday) I sold a UK unit trust. This evening, Thursday I looked at my account. The unit trust is 'still there'. So I rang up. Apparently it's been sold and the details on my account will change on Monday, that's five days after issuing the instruction. I'll get my money on Thursday, eight days after asking them to sell the fund. That's ludicrous… Read Full Review

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★☆☆☆☆

“Cheap and it shows: "Do Your Own Research" ! ”

Written on: 14/05/2012 by C4rnot (1 review written)

I moved to Halifax from Comdirect (now selftrade) when Comdirect/Selftrade started annual fees (as I did not have enough invested to justify the fees). In comparison, Halifax come across as bunch of rank amateurs. I had invested based on information provided by the Halifax website, which proved to have been incorrect. had the information been correct, I would not have made the investment and would not have lost a considerable sum. When I complained, Halifax tried to shirk their… Read Full Review

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★☆☆☆☆

“Dude where's my sharebuilder account?”

Written on: 02/10/2011 by ouarda (1 review written)

A couple of weeks ago I logged onto my sharebuilder account and sold a few shares. Today I'm informed that sharebuilder has been taken off the Halifax internet banking website. My account was set up in 2005 and is entirely web-based, so whatever minimum written information they originally sent me (and I recall I've the problem of not having an account number, etc. before) is long gone. Apparently a 'new website will be set up soon', but according to Halifax customer services nobody can access… Read Full Review

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★★★☆☆

“Although a good on line share transacting site for low...”

Written on: 11/04/2011 by tybachuk (5 reviews written)

Although a good on line share transacting site for low level activity it does have some shortcomings. It does not seem to have a facility to record a share account financial statement for credit/debit similar say to a normal bank account statement. Thus the declaration on an account that "Available to Invest" is £0.0 does not mean that the balance of Account is indeed zero - it could unbeknown to the client to be in debit. So keep your own "Statement of Account" as the share dealing system is… Read Full Review

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★☆☆☆☆

“A reliable service as long as you can login! I'm now...”

Written on: 21/02/2011

A reliable service as long as you can login! I'm now waiting for them to post a temporary password as they don't appear to be able to email one to me (estimate 7 days). They do however appear to be able to email marketing material on a daily basis!

Perhaps if they spent more time on their customer service then marketing budget they would be able to offer a better overall customer experience.
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★★★★☆

“I can only speak from 2009 onwards but the service...”

Written on: 22/01/2011

I can only speak from 2009 onwards but the service provided has been great. Any problems I have had have been quickly resolved and the call centre staff actually seem to know what there doing. A rare exception. Whilst there is no advice that is what you pay for, an execution only service. Anyway I can only assume that since these posts there has been a big improvement as on the whole the service I have received has been excellent… Read Full Review

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★☆☆☆☆

“Expensive and put together from someone who knows...”

Written on: 29/12/2010

Expensive and put together from someone who knows nothing about what is needed for the investor. You might aswell throw your money into the wind instead such is the unreliability of their service. Halifax truly are the worst broker available. There should be a 'no stars' or minus stars for Halifax… Read Full Review

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★☆☆☆☆

“Small dealers use online services so they can buy and...”

Written on: 10/10/2008 by georgebowen (1 review written)

Small dealers use online services so they can buy and sell against the market trends and with the high dealing costs we need to deal when markets panic. Halifax was down on 7/11 and is down again today 9.22am 10/10/08.
They should be forced to warn new subscribers that they WILL be down at crucial times. … Read Full Review

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☆☆☆☆☆

“I strongly advise against using this service as some...”

Written on: 05/10/2008 by lenton1 (1 review written)

I strongly advise against using this service as some might struggle to get access to buy or sell shares by live online dealing or by telephone during busy times. Even when the markets are not busy their system sometimes rejects my attempts to buy and sell even small amounts of shares… Read Full Review

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★☆☆☆☆

“Even in the dead of night I find their site is...”

Written on: 21/09/2007 by icicle64 (1 review written)

Even in the dead of night I find their site is unreliable. Frequently refusing to load pages.

It must also take its sweet time executing trades. The price I was supposed to be paying today was a very long way indeed from the price I actually paid. The trades must be executed by carrier pigeon and I dread to think what the prices are like if it was ever busy..

The login is labyrinthine and complicated. Two different logins, three different passwords, plus the pages fail to load a third of the… Read Full Review

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☆☆☆☆☆

“On the 7th September 2006 I placed a stop loss Trade...”

Written on: 24/04/2007 by kog (1 review written)

On the 7th September 2006 I placed a stop loss Trade Plan for XXXX shares to sell, and I was charged a £2.00 administration fee. On the 8th September 2006, I then amended the Trade Plan which I had placed on the 7th September 2006 to a lower sell price. I was charged another £2.00 administration fee.

When reviewing the details, the plan had not been amended, but the charge still stood. So my shares were sold at the original stop loss price.

The Halifax Share Dealing system has sold my shares… Read Full Review

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☆☆☆☆☆

“They repeatedly made a complete hash out of my shares,...”

Written on: 09/10/2006 by stender (2 reviews written)

They repeatedly made a complete hash out of my shares, inputting incorrect amounts and values. I went to sell shares and there were problems with their system. I then had to telephone to sell the shares, and I had to talk to someone and took 40 minutes to place an order, and even then I couldn't specify a price, and they couldn't tell me how long for the order to be executed!!! Needless to say the market had moved considerably when executed.

I then tried to complain about all this, and… Read Full Review

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★☆☆☆☆

“Although I already had a current account with Halifax,...”

Written on: 13/09/2006 by Rangerover03 (1 review written)

Although I already had a current account with Halifax, it took the share dealing account 3 weeks to be established. After which, due to errors on their part, it could not be used for a further week. Upon logging in to the online service for the first time, I was extremely disappointed. Their online interface is awkward to navigate, and it provides none of the information an investor would expect from their broker; such as charts and information on corporations, as per what their competitors do… Read Full Review

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★★★☆☆

“The halifax share dealing service is severely limited...”

Written on: 07/01/2004 by pnadin (122 reviews written)

The halifax share dealing service is severely limited as an information service but does offer some unique ways to build a portfolio cheaply.

The intra-day charting is incorrect and the prices are not displayed realtime. You only get the true price as you trade.

Having to continually log back in is frustrating and the pages load slowly

Conclusion: not for the active trader… Read Full Review

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