Expert Logistics Delivery Reviews

★★★★★
4.9 / 5
98% of users recommend this
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Expert Logistics Delivery

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★★★★★

“Excellent ”

Written on: 07/10/2021 by Leeroy535 (1 review written)

We’ve ordered American fridge freezer , 2 drivers arrived within time frame provided , they was very polite and helpful , they went above and beyond to deliver our fridge in to quite a tricky space, they was very careful not to damage the fridge or home , they even removed fridge doors without any problem . After reading a lots of negative comments we was very positively shocked how good our drivers was , definitely will use them again :)… Read Full Review

Expertlogistics's Response to Leeroy535's Review

Written on: 11/10/2021

Good Morning,

Thanks for your great feedback and we are pleased that you were happy with the service.

Have a good day

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★★★★★

“Delivering a Refrigerator ”

Written on: 15/08/2021 by Lailaandlily (1 review written)

YAQQ1 the one who deliver the appliance to us today. They were very polite, nice and very helpful. I will give them 5 star for how friendly they were, and very careful in getting the appliance in the house. They also were able to open the appliance and get take the box away which is something we appreciate a lot. Thank you so much… Read Full Review

Expertlogistics's Response to Lailaandlily's Review

Written on: 05/10/2021

Good Morning, thank you for your lovely feedback and we are pleased that you were happy with the service.

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★☆☆☆☆

“Still no washing machine”

Written on: 20/07/2021 by siKoch326 (1 review written)

Suppose to arrive Saturday.. nope... Re arrange for today Tuesday... I've waited in both days... Still no washing machine... Try being a family of 5 with no machine as we took it to the tip Saturday morning.... Terrible.... would think again in future for sure… Read Full Review

Expertlogistics's Comment

Written on: 21/07/2021

Hi, I am so sorry for your experience. In order for us to investigate further, would you kindly send a copy of this review, along with the delivery postcode and name the order was placed in to us. Please contact us via our website (we are unable to post email addresses on here). Many thanks

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★☆☆☆☆

“Failed to deliver as "no parking mate"”

Written on: 06/07/2021 by AlxD (1 review written)

They tried twice to deliver a washing machine (with delivery and installation paid for). Although when ordering (through ao.com) it clearly stated that any extra charges incurred to access my post code and to deliver at my door will be reflected in the basket at check-out, on their first attempt the driver called me to go outside, to find a parking meter and to pay the parking for him. They claimed the company do not reimburse them and also the logistics "experts" company does not provide them… Read Full Review

Expertlogistics's Response to AlxD's Review

Written on: 07/07/2021

Hi

We are very sorry to hear this.

To allow us to look into it, could you please email us with a copy of this review, the order number, delivery postcode and name the order was placed in?

Kind regards
Expert Logistics

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★★★★★

“Excellent ”

Written on: 12/05/2021 by Aaravl75 (1 review written)

New dishwasher delivered and installed by two guys..... Efficient, friendly and helpful , no complaints at all!… Read Full Review

Expertlogistics's Comment

Written on: 14/05/2021

Good Morning

Brilliant!

Thanks for your lovely feedback and we are pleased that you are happy with the service.

Kind regards

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