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“Delivering a Refrigerator ”
Written on: 15/08/2021 by Lailaandlily (1 review written)
YAQQ1 the one who deliver the appliance to us today. They were very polite, nice and very helpful. I will give them 5 star for how friendly they were, and very careful in getting the appliance in the house. They also were able to open the appliance and get take the box away which is something we appreciate a lot. Thank you so much… Read Full Review
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“Still no washing machine”
Written on: 20/07/2021 by siKoch326 (1 review written)
Suppose to arrive Saturday.. nope... Re arrange for today Tuesday... I've waited in both days... Still no washing machine... Try being a family of 5 with no machine as we took it to the tip Saturday morning.... Terrible.... would think again in future for sure… Read Full Review
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“Failed to deliver as "no parking mate"”
Written on: 06/07/2021 by AlxD (1 review written)
They tried twice to deliver a washing machine (with delivery and installation paid for). Although when ordering (through ao.com) it clearly stated that any extra charges incurred to access my post code and to deliver at my door will be reflected in the basket at check-out, on their first attempt the driver called me to go outside, to find a parking meter and to pay the parking for him. They claimed the company do not reimburse them and also the logistics "experts" company does not provide them… Read Full Review
Expertlogistics's Response to AlxD's Review
Written on: 07/07/2021
Hi
We are very sorry to hear this.
To allow us to look into it, could you please email us with a copy of this review, the order number, delivery postcode and name the order was placed in?
Kind regards
Expert Logistics
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“Excellent ”
Written on: 12/05/2021 by Aaravl75 (1 review written)
New dishwasher delivered and installed by two guys..... Efficient, friendly and helpful , no complaints at all!… Read Full Review
Expertlogistics's Comment
Written on: 14/05/2021
Good Morning
Brilliant!
Thanks for your lovely feedback and we are pleased that you are happy with the service.
Kind regards
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“Delivery of new fridge”
Written on: 17/04/2021 by Marydoll62 (1 review written)
Arrived within stated window and text 30mins before actual delivery. Very friendly guys, apologised for not taking shoes off when entering but no mess made. Placed the fridge where I wanted it. Pleasant, professional and a credit to the company. Much appreciated! … Read Full Review
Expertlogistics's Response to Marydoll62's Review
Written on: 19/04/2021
Good Afternoon
Brilliant!
Thank you for your lovely feedback and we are pleased that you were happy with the service.
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“Brilliant friendly efficient what more can you ask for”
Written on: 31/03/2021 by McKay418 (1 review written)
Very efficient and friendly from start to finish couldn't ask for more. No mess to clean up after they had gone just a new cooker to admire. Would definitely recommend AO to friends and family… Read Full Review
Expertlogistics's Comment
Written on: 31/03/2021
Good Afternoon
That's great to hear!
Thank you for your lovely feedback and we are pleased that you were happy with the service
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Expertlogistics's Comment
Written on: 31/03/2021
Good Afternoon
That's great to hear!
Thank you for your lovely feedback and we are pleased that you were happy with the service
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“Delivery guys brilliant”
Written on: 13/03/2021 by Johan20 (1 review written)
When we received our delivery , the guys came within the time frame. Absolutely brilliant with their service and smiling faces. Polite and very kind. Would recommend anytime. Ref. LDSV27IL Please feed back to the lads for the great service and to the company. Thank you. Chauhans… Read Full Review
Expertlogistics's Comment
Written on: 15/03/2021
Good Morning
That's great to hear!
Thank you for your lovely feedback and we are pleased that you were happy with the service
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“Bosch Washing Machine delivery, fitting and removal.”
Written on: 10/03/2021
Crew arrived on time. They took out and removed the old machine for which I paid extra. They fitted the new machine with no mess. Because of covid I was not in the room when the work was done but when I entered you wouldn't have known they had been there except, of course, a brand new machine was in place. It has worked perfectly ever since with no leaks. I was very impressed with the service from ordering on line to the delivery and fitting. Many thanks… Read Full Review
Expertlogistics's Comment
Written on: 10/03/2021
Brilliant!
That's great to hear, thanks for the lovely feedback.
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“Fantastic service!! Quick and easy!!”
Written on: 02/03/2021 by Terricia (1 review written)
Crew were excellent!! Smart professional looking guys polite well mannered friendly guys! Installed my machine and took the old one away with no fuss!! Cheers guys thanks expert logistics you are leading the way and could show other lesser so called logistic company’s a thing or two about how to deliver a package to a customer !!! Thank you so much!! Well done 10/10… Read Full Review
Expertlogistics's Response to Terricia's Review
Written on: 08/03/2021
Brilliant!
That's great to hear. Thank you for your lovely feedback and we are pleased that you were happy with the service
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“Washing machine delivery”
Written on: 02/03/2021
Fantastic friendly service nothing was too much trouble The crew were really lovely guys thank you for such brilliant service. Thanks again will definitely be recommending you guys and using your service again There was nothing negative to say… Read Full Review
Expertlogistics's Comment
Written on: 08/03/2021
Brilliant!
Thank you for your feedback and we are pleased that you were happy with the service.
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Expertlogistics's Comment
Written on: 08/03/2021
Brilliant!
That's great to hear. Thank you for your lovely feedback and we are pleased that you were happy with the service
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“Driver/delivery of goods”
Written on: 27/02/2021
Prompt delivery at the time stated. Delivered goods to the door. Friendly and prompt service. Keeping to covid guidelines. Would definitely use this service again… Read Full Review
Expertlogistics's Comment
Written on: 08/03/2021
Good Morning
Thank you for your lovely feedback and we are pleased that you were happy with the service.
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“Brilliant team”
Written on: 27/02/2021 by hoylee (1 review written)
Had a cooker delivered Thursday 25/2 by two guys. They were both polite, efficient and extremely helpful, kept me in touch with the early delivery and arrived on time. Big smiles all round. Would definitely recommend this crew and would use again. Well done and thank you… Read Full Review
Expertlogistics's Response to hoylee's Review
Written on: 08/03/2021
That's great to hear, thank you for your lovely feedback and we are pleased that you were happy with the service
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“Brilliant delivery drivers ”
Written on: 26/02/2021 by lockera (1 review written)
Great service from our delivery drivers would definitely use this service again. Friendly and efficient- felt safe even during COVID restrictions… Read Full Review
Expertlogistics's Response to lockera's Review
Written on: 08/03/2021
Brilliant !
That's great to hear; thank you for your lovely feedback and we are pleased that you were happy with the sercice
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“Excellent, efficient service ”
Written on: 26/02/2021 by Anna19841234lew (1 review written)
Very prompt service, helpful and efficient changing the washing machine over. Called to let us know when they were arriving and couldn’t have been more helpful. Thank you!… Read Full Review
Expertlogistics's Response to Anna19841234lew's Review
Written on: 26/02/2021
That's great to hear and thank you for your lovely feedback
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“superb service”
Written on: 25/02/2021 by varonda (1 review written)
Superb service --courteous ,pleasant and on time what's not to like ?… Read Full Review
Expertlogistics's Response to varonda's Review
Written on: 26/02/2021
Brilliant!
That's great to hear and thank you for the lovely feedback
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Expertlogistics's Response to varonda's Review
Written on: 26/02/2021
Brilliant !
Thank you for your lovely feedback and we are pleased you were happy with the service.
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“Great service”
Written on: 25/02/2021 by qcSharp95 (1 review written)
Delivery guys friendly fast and efficient… Read Full Review
Expertlogistics's Comment
Written on: 25/02/2021
That's great to hear and we are pleased that you were happy with the service
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“Can't fault them!”
Written on: 22/02/2021 by JuliaLW (1 review written)
The delivery arrived exactly in the time slot they had advised, and I was able to track my order, which was very helpful. The delivery team were very polite and professional, observing Covid rules on social distancing and the wearing of the appropriate PPE. The appliance is exactly what we wanted and at a very competitive price and we are delighted with the ease of ordering online. We have used AO before and wouldn't hesitate to use them again in the future. Crew were a super pair of lads… Read Full Review
Expertlogistics's Response to JuliaLW's Review
Written on: 23/02/2021
Brilliant !
That's great to hear; thank you for your lovely feedback and we are pleased that you were happy with the sercice
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“Home washing machine delivery”
Written on: 19/02/2021 by TyshawnForsyth (1 review written)
The delivery team were very courteous. They called to advise a delivery time and were punctual. They unwrapped the appliance and brought it into the room. This delivery team are a credit to your company… Read Full Review
Expertlogistics's Comment
Written on: 19/02/2021
That's great to hear!
Thanks for your lovely feedback and we are pleased that you are happy with the service
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“Excellent, Friendly and Efficiant delivery ”
Written on: 19/02/2021 by Lucinkita (1 review written)
The delivery drivers were perfect, quick on time, let me know 20 minutes before they are coming. Very polite, covid secure, delivered my Oven and Hob. I would recommend to my friends… Read Full Review
Expertlogistics's Response to Lucinkita's Review
Written on: 19/02/2021
That's great to hear!
Thanks for your lovely feedback and we are pleased that you are happy with the service
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Expertlogistics's Response to Lucinkita's Review
Written on: 19/02/2021
That's great to hear!
Thanks for your lovely feedback and we are pleased that you are happy with the service
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“Delivery of range cooker and washing machine”
Written on: 18/02/2021 by KTR2 (1 review written)
I would just like to say that the crew delivered our range cooker and washing machine today. Early morning delivery in awful weather and access to our cottage is not easy but the two delivery guys were so cheery, polite and helpful it didn't faze them at all. Old range taken away and new items brought it in no time at all. Very efficient and well organised. Pleasure to deal with… Read Full Review
Expertlogistics's Response to KTR2's Review
Written on: 18/02/2021
That's great to hear!
Thanks for your lovely feedback and we are pleased that you are happy with the service
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Expertlogistics's Comment
Written on: 21/07/2021
Hi, I am so sorry for your experience. In order for us to investigate further, would you kindly send a copy of this review, along with the delivery postcode and name the order was placed in to us. Please contact us via our website (we are unable to post email addresses on here). Many thanks