Expert Logistics Delivery Reviews

★★★★★
4.9 / 5
97.6% of users recommend this
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Expert Logistics Delivery

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Latest Reviews

★★★★★

“Faultless”

Written on: 14/12/2017 by Pingybop (1 review written)

The guys delivered our tumble dryer this morning, providing accurate tracking details and calling with updates along the way. Fantastic service throughout, topped off by the fact they had to navigate the closed transport links between shefffield and Glossop/Lancashire (snow)......could tell they had no intention of letting us down!!… Read Full Review

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★★★★★

“brilliant service. ”

Written on: 14/12/2017 by Bennettxi1965 (1 review written)

LDS P0182 delivered my new cooker this morning they called how far they was getting to us so we wouldn't be waiting in all day, the guys that delivered it were really good and down to earth easy to chat to and great at there job… Read Full Review

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★★★★★

“perfect delivery!”

Written on: 14/12/2017

Excellent service, on time, no problems at all. Highly recommended… Read Full Review

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★★★★★

“GREAT ELECTRIC THROW GREAT SERVICE ”

Written on: 14/12/2017 by Penn104 (1 review written)

What a fantastic service great customer service and a great driver team highly recommend many thanks indeed… Read Full Review

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★★★★★

“Great service”

Written on: 14/12/2017

Despite the icy roads, our tumble dryer was delivered on time by two friendly efficient guys. We live on a narrow lane quite rural but wasn’t a problem… Read Full Review

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★★★★★

“Guys that delivered our fridge freezer were very...”

Written on: 14/12/2017 by McMillan1972 (1 review written)

Guys that delivered our fridge freezer were very helpful and pleasant… Read Full Review

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★★★★★

“Delivery of fridge freezer”

Written on: 13/12/2017 by Williamsfn362 (1 review written)

Bought a fridge freezer from AO.com, received a text that morning to inform me of time slot for delivery, they unpacked and put the fridge freezer where required. Overall I am very happy with the service… Read Full Review

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★★★★★

“Brilliant service”

Written on: 13/12/2017 by 2westies (1 review written)

Very friendly and helpful installed my fridge freezer quickly and efficiently even removed the doors to fit would recommend them. … Read Full Review

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★★★★★

“Amazing service”

Written on: 13/12/2017 by ShawnBriggs378 (1 review written)

They installed my new washing machine and added an extension hose....tip top service. I would definitely recommend them… Read Full Review

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★★★★★

“Had a gas cooker delivered this morning. Arrived...”

Written on: 13/12/2017 by Jeski (1 review written)

Had a gas cooker delivered this morning. Arrived within the half hour deliver slot I was given by two very pleasant chaps. Both extremely helpful considering the early hour and the fact that I live on a very busy street, meaning the cooker had to be carried up the street on a very icy path. The original delivery did have to be re scheduled due to icy conditions on the road, hardly something that AO could be held responsible for, and they did everything they could to provide a professional… Read Full Review

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★☆☆☆☆

“ Very poor service”

Written on: 13/12/2017 by SianRush (1 review written)

Fridge freezer due for delivery. Was informed delivery was due between 7am and 9am. Had a missed call at 7.01am and voicemail to say we had missed delivery and to re-book. Tried to ring customer services back they were closed. Delivery drivers did not ring even ring our doorbell. Useless service and very awkward… Read Full Review

Expertlogistics's Response to SianRush's Review

Written on: 13/12/2017

Good Morning,

I am so sorry that you have been let down by us in this way. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

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Expertlogistics's Response to SianRush's Review

Written on: 13/12/2017

Hi,

I sincerely apologise for posting the reply multiple times. We had some internet connection issues this morning and the reply was not showing up at first!

Thank you,
Expert Logistics

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Expertlogistics's Response to SianRush's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

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★★★★★

“great service”

Written on: 13/12/2017 by Adelineq96 (1 review written)

great service arrived on time . kept updated friendly and efficient. would recommend… Read Full Review

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★★★★☆

“Delivery of cordless vacum”

Written on: 13/12/2017 by CarmenEnglish452 (1 review written)

Excellent service with several text messages and a phone call 20 mins prior to delivery.very happy with the crew … Read Full Review

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★★★★★

“despite all the snow, ice and schools being unable to...”

Written on: 12/12/2017 by katebillings (1 review written)

despite all the snow, ice and schools being unable to function! The happy efficient and very pleasant chaps delivered my fridge freezer in the time slot stated at point of purchase which was before the weather deteriorated… Read Full Review

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★★★★★

“Great friendly service”

Written on: 12/12/2017 by tmOwens493 (1 review written)

Despite the snow and ice, my machine was delivered. The guys phoned ahead to let me know they were 15mins away. Friendly and polite guys quick installation quick run through to make sure machine working. Would recommend… Read Full Review

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★★★★★

“great”

Written on: 12/12/2017 by lyndagreaves (1 review written)

hi my dryer was delivered on sunday the 10th of december 18 the delivery man was very polite and helpful i am very pleased with it i was given a delivery to quote thank you very much for all your help great delivery service and only waited a few day's for my dryer to come AO great.mery xmas a very happy customer liverpool … Read Full Review

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★☆☆☆☆

“Lazy and unprofessional”

Written on: 12/12/2017 by kcharlie (1 review written)

Got my new washer/dryer delivered today by these guys.When I answered the door the guy asked me where I wanted it and guestered to outside,so I said inside obviously and he still tried to look for another way to get out of taking it up my outdoor steps, all 6 of them!When inside I requested he installed the new one and take the old one away as I found out via their website they offer this service to which he replied no as I didn't order it.I wasn't given the option to add this as an extra by… Read Full Review

Expertlogistics's Response to kcharlie's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

Reply to this comment

Expertlogistics's Response to kcharlie's Review

Written on: 13/12/2017

Hi,

I sincerely apologise for posting the reply multiple times. We had some internet connection issues this morning and the reply was not showing up at first!

Thank you,
Expert Logistics

Reply to this comment

Expertlogistics's Response to kcharlie's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

Reply to this comment

Expertlogistics's Response to kcharlie's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

Reply to this comment

Expertlogistics's Response to kcharlie's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

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★☆☆☆☆

“Installation dangerous ”

Written on: 12/12/2017 by Mrsor (1 review written)

We ordered our range cooker from another company but expert logistic installed the cooker . We had no gas leak before they installed cooker . At the end of the installation we said we could smell gas but guy told us it's just where he tested it . Expert logistics left us with a bad gas leak and put my family in danger and had to get transco to help us . Transco told us that he install of cooker was not very good and we had a gas leak and some was his words . Expert logistics where not very… Read Full Review

Expertlogistics's Response to Mrsor's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about all this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

Reply to this comment

Expertlogistics's Response to Mrsor's Review

Written on: 13/12/2017

Hi,

I sincerely apologise for posting the reply multiple times. We had some internet connection issues this morning and the reply was not showing up at first!

Thank you,
Expert Logistics

Reply to this comment

Expertlogistics's Response to Mrsor's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

Reply to this comment

Expertlogistics's Response to Mrsor's Review

Written on: 13/12/2017

Good Morning,

I am so sorry about this. This is most certainly not the normal level of service that we provide and would like to look into this further.

We are unable to post email addresses on here, but if you could contact us via our website 'contact us' page with a copy of this review and your order number or delivery postcode, we can investigate further into what went wrong.

Many Thanks
Expert Logistics

Reply to this comment
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★★★★★

“Great friendly service”

Written on: 12/12/2017 by Jambo-o (1 review written)

Guys couldn’t have been nicer, phoned ahead of arrival, just great service all in all. I would definitely recommend to family and friends :)… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/12/2017 by JessicaMcGregor308 (1 review written)

Ordered from AO.com and had brilliant delivery service. The two lads couldn't have been any better. Ringing ahead to let me know they were only 15 mins away. Would use again… Read Full Review

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