UK Park & Fly- Reviews - www.ukparkandfly.co.uk

Click here if this is your business
★★★★☆
3.6 / 5
129
68% of users recommend this
Click here if this is your business
  • Ease of booking

  • Security

  • Value For Money

? Ask our helpful community of experts about this product or company
UK Park and Fly- www.ukparkandfly.co.uk - Ask a question now

Media Gallery for UK Park and Fly- www.ukparkandfly.co.uk

UK Park and Fly- www.ukparkandfly.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“I would give zero if possible ”

Written on: 25/07/2017

I would give zero stars if possible. Turned up today to park car before flying out to find company they were using St Mirren Parking went into liquidation. No notice or contact received, spent very stressful 2hrs trying to find alternative parking and now at an increased cost. Disgusted could not telephone and speak to someone - their contact number only provides messages and they will get back you in 24hrs - great help that it ... NOT Do not use them… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Borderline criminal”

Written on: 19/07/2017 by jo_anderson (1 review written)

This Saturday my car was returned with missing passenger side mirror which has clearly been ripped off. Also it was very dirty on the inside and outside (including cigarette butts on the floor), although it was thoroughly cleaned the day before dropping it off at the airport. The driver who returned the car did not mention any damage to the car and walked off immediately. When I called the provider I was told that they will review the photos of the car taken (when I pointed out no photos were… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“I'd used UK Park and Fly at least 8 times this year....”

Written on: 15/08/2016 by jeffc (2 reviews written)

I'd used UK Park and Fly at least 8 times this year. Generally their service and prices were very good but I'd had some misgivings. On the last occasion I took a photo of your dashboard just before I dropped the card off and again when I picked it up. Lo and behold my car was returned with an extra 31 miles on the clock but had magically lost a quarter of a tank of petrol. . I emailed UK Park and Fly on two occasions but they have failed to respond. Instead I got a very aggressive phone call… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“AVOID, damaged car on return , terrible complaint...”

Written on: 12/08/2016 by ttMiller250 (1 review written)

Damaged car on return , shame as service was good ! Complaint dealt with really poorly .... Never book again , accused me of lying re damage !… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Altered car and returned filthy vehicle.”

Written on: 11/07/2016 by 317O'Keefe (1 review written)

Borderline criminal service. After good experiences in Gatwick, I decided to use click parking in Stansted. For starters, it's expensive relative to parking. The attendant was late. He jumped out of a car, no jacket, company markings. Couldn't provide a receipt or took any notes of mileage or condition of car. Informed I had to pay additional £4.50 fee. On receipt of the car, first thing I noticed was the boot contained alot of cigarette ash, some debris, a pencil I take it he used for… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Do not use ever!! ”

Written on: 21/06/2016 by Justjoeo (1 review written)

Terrible service, do not use these if you value your car in any way. Left my brand new car in the care of (Un)-Sure parking in May for 2 weeks. Upon my return the car was handed back to me with the tyre pressure lights on, I checked all tyres and they all appeared to be fully inflated but the steering felt off, it was only a day or so later that I noticed that a new budget tyre had been fitted to my front drivers side obviously covering up an incident, my car was previously fitted with 4 new… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Don't trust these people with your car”

Written on: 25/09/2015 by Galbraithlw370 (1 review written)

Do NOT use this company - they returned my car with paint spots all over the bonnet and front of the car. God knows what they did with it during my week away. I sent them photos but they have sent me some legal get out clause and not even an apology. Never going to use meet and greet again, If you value your vehicle don't let them get their hands on it… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Again refused to accept any responsibility”

Written on: 31/08/2015 by 223Maloney (1 review written)

Again...another negative review. We did not receive the Meet and Greet Voucher and Hilton were unable to give me details, we had no choice but to make alternative plans to park. The only number I had to contact them was an automated message. So we had to pay the £180-00 "Meet and Greet" and then another £61-00 to park at long term parking at Gatwick. They refused to accept any responsibility and expect their customers to chase for what they have already paid for. They are now ignoring my… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“No help when I complained - avoid!”

Written on: 17/05/2015 by xpDoyle392 (1 review written)

Booked meet & greet parking in February, UK Park & Fly farmed it out to a company call Happy Days. Drop off instructions were vague at best, inaccurate at worst, leaving us at the opposite end of the car park to the driver, and the car took an age to be returned and when it was it was delivered back with what turned out to be a broken coil spring. Not surprising, given the way I saw them drive over speed ramps. Unsurprisingly, the company refused to even consider taking any responsibility… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Very disappointed Customer”

Written on: 09/04/2015

booked with UK Park & Fly at Bristol Airport was told that it would be provided by Express Meet&Greet (Bristol, on arrival we were given a card by the person collecting the car this was a completely different company name ASAP Bristol, they took the car without inspection. On our return from holiday we rung the number given as per instructions to say we were clear of customs and were told that the car would be there in 5 mins. When we arrived at the car park the car was sitting there, but… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“No show gatwick”

Written on: 14/01/2015 by Bigbal (1 review written)

Did not answer phone straight to voice mail after 20 calls had to pay double.avoid at all costs… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Distgusting, Unclean, ”

Written on: 23/09/2014 by aaron.beattie.507 (1 review written)

Would I use this company again, NO they are rude, there is no customer service, I had my car Valeted prior to me leaving for my trip, when I returned my car had straw and hey in the driver seat and floor, the powder coated wheels where in such a state I have had to have the Car fully re-valeted, and the wheels have had to be steam cleaned, when I complained to the company they sent some photos showing my car in a cleaner condition, they collected, tried to get my money back through Pay pal, the… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Kept us waiting”

Written on: 21/09/2014 by CaitlynChapman199 (1 review written)

Arrived at Manchester airport at 5am for early flight only to wait over 30 mins for the car to be picked up. Excuse was that they had a difficult shift change!!!! Returning back from holiday was much better only waited 10mins. Wouldnt use this company again… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Excellent service!”

Written on: 06/08/2014 by RitaSilva (1 review written)

I don't usually write reviews but in this case I felt that I had to do. Because the service was really great. First, my husband and I were greeted by a very friendly man which took our car away. Soon after that my husband realised that he forgot his phone in the car. But once he went back to the parking the car wasn't there anymore, it was taken to the garage, as he couldn't wait the staff promised that they would save his phone, and that was what they did. When we came back from our holidays… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Pretty sure they used my car while I was away”

Written on: 13/02/2014

In terms of dropping off the car and collecting again I give them 5 Stars, no problems at all and all ran like clockwork. However..... My car has TWO separate trip computers and the counter in the speedo. I always reset one of the trip computers and the counter every time I fill up and I always fill up from almost empty. So, imagine my surprise when there was a 100 mile discrepancy between the two when I got back from holiday.... I have contacted UK Park and Fly on this matter and received no… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“AIRPORT NO SHOW FOR MEET AND GREET”

Written on: 25/01/2014 by Huntroyde18 (1 review written)

We recently made a booking with this company as we were on an early morning flight from Manchester and wanted the convenience of a Meet and Greet as we had lots of bags and ski's. As requested by the confirmation email we started ringing the quoted number 20 minutes from the airport but repeatedly got the O2 answering service. Despite numerous calls and leaving messages we never recived a call back. As a result we were left with no alternative but to park on the long stay car park, where… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Impressive Service!”

Written on: 27/11/2013 by Kevin-Stanton-King (1 review written)

A very impressive service, hence this being the third time I have used this company. They are always present promptly even when I was delayed by 2 hours and not there for my alloyed time. Little Things like the on-the-day text with the contract numbers that can be dialled direct from the message save a great deal of time and effort. Will happily use again and recommend to friends… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Really great service”

Written on: 25/11/2013 by Richard.Gray (1 review written)

Really great service..best meet and greet we've used!… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“The service was superb from start to finish.”

Written on: 18/11/2013 by SARAH-LAKEMAN (1 review written)

The service was superb from start to finish. We rang the number given moments before arriving at Terminal 4 and a very polite man was there within minutes. Same good service on way back. Great value for money as well, I would use this company again any time and I plan on telling my friends… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

“Fantastic service”

Written on: 15/11/2013 by KellyAvery (1 review written)

Fantastic service, I'm a travel agent and I will be recommending your services to my customers… Read Full Review

Great Deals on Heathrow Airport Parking
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview
Heathrow Airport Parking