Instant Holidays Co-op Travel UK Reviews

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Latest Reviews

★☆☆☆☆

“ Co-Op travel agent in OLDHAM ARE VERY RUDE ! ”

Written on: 08/01/2015 by JENNIFERHEBB (1 review written)

Went to book a short break and was treated in a very rude manner . I asked about leaving a deposit as im a college student and can't afford to pay the full amount upfront . The response i got was just humiliating . very very rude lady . I might not have much money but i do have Manners .... the staff in co op in oldham need to try using them , don't cost a thing… Read Full Review

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★☆☆☆☆

“Don't just don't”

Written on: 14/08/2014 by Ainsley1955 (1 review written)

I have used my local coop travel agent for years for over two holidays a year, travelling to destinations all over the world. The staff were helpful and knowledgable. They all suddenly left, all the replacements left! The service is now appaulling. I get feeble excuses and broken promises. I went in last week and was promised that they would email me some options nothing was sent I gave them another chance on Monday so had to give them the details again as the manager had cleared off and… Read Full Review

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★☆☆☆☆

“Avoid this bunch”

Written on: 14/08/2014 by BeckettHurst (1 review written)

Ordered currency Monday 10am for guaranteed next day delivery. Enforce 1pm. Fast forward Tuesday 13:10 - no currency. Phoned and waited 20 mins to be told currency hasn't been dispatched!!!! Can't cancel order as it's 'being processed' Thanks coop now £500 down and no currency, now have to find another £500 as we go before the post will have arrived in the morning. My foreign currency will now sit in the sorting office for a week before being returned to sender! Appalling!! Avoid this… Read Full Review

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★☆☆☆☆

“cg op travel never go again”

Written on: 02/06/2014 by Norwoodqw1986 (1 review written)

I booked to go to new york with the coop travel payed 2000 pounds was due to fly Sunday 24 may but sadly my mum passed away so I couldnt go now the coop bridend sed it was 100 percent cancellation but in the next 3 days they rang me twice asking me to write a letter cancelling cause I didnt they cancelled our overnight stay without me doing it I am disgusted with the way ive been treated… Read Full Review

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★☆☆☆☆

“Awful hotel "callas de Mallorca" don't go!”

Written on: 25/09/2013 by Shermone (4 reviews written)

Me and my girl booked a 5 night at the callas de Mallorca hotel which is on the east coast. This supposedly 3 star hotel was a dump to summarise: Hotel food was terrible we lost weight it was disgusting Canteen roof leaked when it rained Loads of Eastern European guests No iron or tv in rooms Very loud music from stage area into our balcony/room from 16.00-00.00 every evening Not clear instructions how to find transfers when we arrived it then took 2 hours from airport to hotel made us… Read Full Review

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★★★★★

“Efficient & friendly”

Written on: 13/06/2013

Just booked with co op travel for aug 2014. Lady named Georgina Howe, friendly & very efficient. I was only making an enquiry about a holiday, ended up booking it! Georgina was helpful and not at all pushy. Holiday was booked quickly, e.mail confirmation within half hour. I don't normally talk to an advisor, just book online. Very happy with co op travel, would use again… Read Full Review

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★★★★★

“Crosby branch staff”

Written on: 03/12/2012 by JohnLedwidge (2 reviews written)

I recently called into the Co-op travel, Crosby branch as I was having trouble with a Thompson cruise on line booking.(the website would not let me complete the booking) Not only where the staff very helpful with the booking but they even price matched the Thompson web price.All was done in quick time and very efficiently. would highly reccomend… Read Full Review

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★☆☆☆☆

“nile cruise”

Written on: 18/09/2012 by g326pr (1 review written)

booked a Nile cruise that was advertised in the sun paper the week ending 11 11 2011 went with my family to book it was told all the trips to see the temples were in the a/c for months were told this by the coop and Thompson to Manchester for the flight got to the boat no trips was told to pay 1.000 pounds if we were to go on these trips bad service from both of the travel companys… Read Full Review

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★★★★★

“Instant Holidays Co-op Travel UK Could not have been...”

Written on: 17/08/2009

Instant Holidays Co-op Travel UK Could not have been more helpful or more organised.Value for money was excellent. All arrangements were faultless… Read Full Review

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★★★★★

“Have had 3 holidays with Instant Holidays all...”

Written on: 14/08/2009

Have had 3 holidays with Instant Holidays all allocation on arrival and never been disappointed ! All good cheap prices! Would recommend them to anyone ! A+++… Read Full Review

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★★★★☆

“Instant Holidays were helpful after the collapse of...”

Written on: 16/03/2009

Instant Holidays were helpful after the collapse of Seguro. They were able to arrange an alternative holiday for us within days. Although we did have to pay for it again. I have just received my refund for my original Seguro holiday. My claim was submitted in October 2008 so it does take some time for those still waiting, don't give up hope!… Read Full Review

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☆☆☆☆☆

“Agreed a price for a specific hotel with Instant...”

Written on: 12/03/2009 by jamb24 (1 review written)

Agreed a price for a specific hotel with Instant Holidays Co-op Travel. When paperwork arrived it was a completely different hotel that we had agreed… Read Full Review

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☆☆☆☆☆

“With the collapse of Seguro in September 2008 have...”

Written on: 27/01/2009 by EileenStandish (1 review written)

With the collapse of Seguro in September 2008 have tried to get refund since, Instant Holidays have not responded to ATOL repeated requests for appropriate paperwork perhaps this is because they only paid deposit of £150 to Seguro although Instant Holidays were paid in full in May 2008… Read Full Review

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☆☆☆☆☆

“I booked a holiday with one of there home workers, we...”

Written on: 18/03/2008 by buster uk (1 review written)

I booked a holiday with one of there home workers, we agreed a price for a package and paid a deposit. When the confirmation turned up five days later, he had booked us a completely different package with a lower grade accomodation and no car hire. Upon a complaint to his head office FUTURE TRAVEL they did nothing. No recording of the initial call, say no more… Read Full Review

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★★☆☆☆

“When you complain Instant Holidays Co-op Travel UK...”

Written on: 08/12/2005 by Barnsley (1 review written)

When you complain Instant Holidays Co-op Travel UK look to find every excuse not to compensate. They also blame every one else. Do not take any responsibilty… Read Full Review

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★★★★★

“Super personal service, have travelled with Co-op...”

Written on: 04/10/2005 by clivegil (1 review written)

Super personal service, have travelled with Co-op Travel UK several times… Read Full Review

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★★★★★

“The Teletext Company found us a great holiday within...”

Written on: 06/01/2004 by thenostradamus (1 review written)

The Teletext Company found us a great holiday within half an hour we had gone through all the details and were all booked ready to go.

The girl was informative, honest, professional and very bubbly.

Sounded like she really enjoyed what she did!… Read Full Review

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