Anglian Windows Reviews - www.anglianhome.co.uk

★★★☆☆
3.0 / 5
52.8% of users recommend this
  • Value For Money

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Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk

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Latest Reviews

★★★★☆

“new window and doors”

Written on: 19/07/2018 by AminaBurgess (1 review written)

all doors and windows fitted with care and to a high standard. really pleased with the new front door due to its style and quality of feel… Read Full Review

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★★★☆☆

“Door and Windows but not Roof”

Written on: 19/07/2018 by Jacoby139 (1 review written)

In relation to the roof, the member of the sales staff put forward suggestions of which, I admit I was sceptical but nevertheless I allowed myself to be persuaded and paid a deposit on the spot. The surveyor who visited subsequently decided that the proposals were not technically feasible and this project was abandoned. Disappointing. As to the separate project involving "door and windows", after removal of the existing structure by the fitters, the installation of the new items went well… Read Full Review

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★★★☆☆

“Could do better ”

Written on: 19/07/2018 by CHRISPERK (1 review written)

I would like to the say the fitters where excellent the person who dunn the survey should have explained more in detail of they do not have fire doors and that we needed a scaffold and it took longer to finish the first salesman was presumptuous and demanding… Read Full Review

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★★★★☆

“good product. nice fit and look”

Written on: 19/07/2018 by Leonidasz208 (1 review written)

After I agreed a price with the sales person I was told the job would be complete within 6 weeks and it was. I have had a couple of minor issues with the product, one has been sorted and the other I am awaiting a reply on. I would say call don't email if you have any questions or problems as they seem slow on email reply… Read Full Review

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★★★★☆

“Excellent service let down by installation”

Written on: 18/07/2018 by ynMcGarry1960 (1 review written)

Anglian are top drawer and there is nothing in their service which takes away from this. But the installation pushes it down. So, mine was a difficult case bc having agreed the specs in January I needed my freeholder's permission to go ahead. It was then that a legal dispute erupted and to their credit Anglian just stood back and waited. When the legalities were completed I let Anglian know and quick as they could my windows were put in to manufacture and an installation date agreed. The 6… Read Full Review

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★★★★★

“Such a stress free experience! Such a stress free...”

Written on: 18/07/2018 by Torquil (1 review written)

Such a stress free experience. Everything was discussed, agreed, and planned in detail in advance, and there were no surprises.The scaffolders and window fitters were incredibly efficient and hard working, with a very professional demeanor. I was especially grateful they took extra care and attention to avoid damaging any of my plants in the flowerbeds.They also went to great lengths to clean up afterwards.The end result is excellent, with a really professional finish. We are delighted with the… Read Full Review

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★★★★★

“Did a good job”

Written on: 18/07/2018 by garanphill (1 review written)

Very happy with product and the installation team were very clean and helpful… Read Full Review

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★★★★★

“Outstanding front and back doors ”

Written on: 18/07/2018

Very professional from the start to the end. End product looks amazing and had lots of comments on what a difference the front door has made to the appearance of the property… Read Full Review

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★★★☆☆

“After fitting sevice”

Written on: 17/07/2018 by kenneth67 (1 review written)

We were totally happy with the fitting of all our windows in 2000. We had a fitting problem with a door but as it was under warranty did finally get replaced after many unsuccessful visits to repair the problem. Our major complaint if the quality of the locks and door handles. Just as the warranty ran out we started to get broken locks and Anglian just do not want to know. Their excuse is that they don't keep that model in stock. We have had to spend a lot of time and money getting locksmiths… Read Full Review

Anglianhelp's Response to kenneth67's Review

Written on: 17/07/2018

Hello,
Thank you for taking the time to leave us a review, I am sorry to hear of your experience, if there is anything I can assist with, please do not hesitate to get in contact via our email, website or social media web chat service.
Thank you
Nikita (Customer Care Dept)

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★★★☆☆

“Good windows, good fitters, terrible scaffolding!”

Written on: 17/07/2018 by KathrynMcLeod (1 review written)

The windows and the guys who fitted them were great. Bit of confusion with the salesman about what I actually wanted but this got sorted out when the surveyor came round and questioned certain aspects. Was told the scaffolding company would call me 2 days before fitting to arrange putting up scaffolding the day before. Despite me chasing, I never had a phone call and was unimpressed that I'd left the back of my house unsecured for no reason. The day of the fitting, the scaffolders turned up 2… Read Full Review

Anglianhelp's Comment

Written on: 17/07/2018

Hello,
Thank you for taking the time to leave us a review, I am sorry to hear of your experience, if there is anything I can assist with, please do not hesitate to get in contact via our email, website or social media web chat service.
Thank you
Nikita (Customer Care Dept)

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★★★★★

“Sunroom Replacement”

Written on: 16/07/2018 by Buckley457 (1 review written)

From start to finish,overall very good. Staff polite and willing to help. Installers were confident and good in their work. Clean and tidy as they went along. No problems with them. A good job done by all. I would recommend Anglian Windows. … Read Full Review

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★★★★★

“Service with a smile ”

Written on: 16/07/2018 by joanbyford (1 review written)

The salesman'service was excellent even though it took quite a long time. I haven't had the work completed yet so it would be difficult for me to comment further… Read Full Review

Anglianhelp's Response to joanbyford's Review

Written on: 16/07/2018

Thank you for taking the time to leave this review. I a glad to hear that your experience was positive with the sales team. I am sure that you will enjoy your new products.
Nikita (Customer Care Dept)

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★★★★★

“Fantastic service ”

Written on: 15/07/2018 by Hillsy61 (1 review written)

Great service the salesperson was extremely knowledgable… Read Full Review

Anglianhelp's Comment

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)

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★★★★☆

“Replacement window and door.”

Written on: 15/07/2018 by JDorset (1 review written)

I am very pleased with my new Anglian window and door. The salesman was very thorough and professional. He was respectful and behaved as a guest in my home. One thing I would have liked to know beforehand was how long the sales appointment would take. It was much longer than I had assumed. The fitter was generally a good worker, was quiet and cleaned up afterwards, although there had obviously been some damage to the immediate surround of the window during the fit. I did not raise this at the… Read Full Review

Anglianhelp's Response to JDorset's Review

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)

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★☆☆☆☆

“Faulty installation, No communication. Inexperienced...”

Written on: 14/07/2018 by Boone305 (1 review written)

I chose Anglian Windows for their reputation for quality. This, however, is not my experience. 1. Inadequate Communication/Late for Appointment. I was told to expect the installers at 9-10am last Friday when my appointment was arranged. There was no confirmation text or phone call. When I phoned up I was told they were on a job and would be with me at 12. Having cleared the morning and now cancelled a lunchtime meeting, they turned up at 1.30pm and were not told that I was first. 2… Read Full Review

Anglianhelp's Comment

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am sorry to hear of your experience, if there is anything I can assist with, please do not hesitate to get in contact via our email, website or social media web chat service.
Thank you, my apologies again,
Nikita (Customer Care Dept)

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★★★★★

“First class service and products”

Written on: 13/07/2018 by NatalieMacKay (1 review written)

From the first phone call to the finished product..everyone we spoke to was very polite and friendly. As there is so much choice I couldn't quite decide on style/colours but the salesman was very patient and offered constructive advice. The fitting of my door and window went very smoothly with minimum disruption or mess. Both fitters were very conscientious and courteous. We have used Anglian a number of years ago and didn't hesitate to call them when we needed more work done. I would… Read Full Review

Anglianhelp's Comment

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)

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★★★★★

“Great windows”

Written on: 12/07/2018 by ErikPereira (1 review written)

The sales process was a bit pressured but after that all went well, windows were ready to be installed on schedule and the installation team did a great job. The end result looks great and really enhances my property, and I am sure the quality will live up to Anglian's long standing reputation in the business… Read Full Review

Anglianhelp's Comment

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)

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★★★★★

“Would deffo recommend ”

Written on: 12/07/2018 by Coolie2077 (1 review written)

Excellent service friendly & polite staff, great timekeeping, would definitely recommend, cleaned up after them selves, work completed within time limit… Read Full Review

Anglianhelp's Response to Coolie2077's Review

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)

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★★★★★

“New Composite Front Door”

Written on: 12/07/2018 by Orrkh44 (1 review written)

We are extremely pleased with our new front door, it looks fantastic, the colour Sage Green with black letter box and knocker really make it stand out. The two staff members who fitted it were very efficient and cleared away any mess and removed the old door. Being a Composite door gives us more security, I would highly recommend anyone choosing a new door to consider same. We are awaiting the new Garage door also in Sage Green which will greatly improve the appearance of the front of our house… Read Full Review

Anglianhelp's Comment

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)

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★★★★★

“A great experience ”

Written on: 12/07/2018

A thorough process with a simple 3 points, firstly a conversation with a sales rep to discuss your requirements and to agree a price, no pressure selling. Next a surveyercalls and takes you through your order and this is when you finalise everything, very easy meeting with honest conversation and advise. Then the final few days fitting your doors and windows, excellent staff polite tidy and respectful. An amazing experience I have now decided to do the back of my house!!… Read Full Review

Anglianhelp's Comment

Written on: 16/07/2018

Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)

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