Anglian Windows Reviews - www.anglianhome.co.uk

★★★☆☆
3.1 / 5
53.8% of users recommend this
  • Value For Money

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Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk

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Latest Reviews

★★☆☆☆

“Not the company once used to be 15 years ago :(”

Written on: 01/12/2020 by SunnyPP (1 review written)

Poor aftercare service. Have has a door seal tear within 6 months of fitting, "engineer", came July 2020 to see the issue, been back once Sept 2020 with wrong seal, We are now in Dec 2020 cold draft comes through worse than replacement door previously and no replacement seal yet. No update no nothing. Call you regular to sell you the package and then silence after install. Poor quality product too from years ago. Been going down hill for about 15 yrs. … Read Full Review

Sunnypp's Response to SunnyPP's Review

Written on: 01/12/2020

Seem to blame everything on COVID, AW were not good before COVID!!!

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★☆☆☆☆

“Conservatory nightmare!”

Written on: 29/10/2020 by Murraylc484 (1 review written)

I had a conservatory fitted after a 4 hour negotiation on price - time I will never get back and an unpleasant experience. The conservatory installation was extremely late, took over 6 months (3 months longer than the quote). The regional manager was extremely aggressive that I paid the final balance, even though I had a snagging list two pages long. The workmen (subcontracted) were extremely friendly. Trying to get hold of Anglian was impossible. They kept missing appointments with no… Read Full Review

Sunnypp's Comment

Written on: 01/12/2020

Will go into administration soon I imagine at this rate, get insured asap

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★☆☆☆☆

“Not happy with AW”

Written on: 27/10/2020 by Coreye1976 (1 review written)

13 years in now- very large consty with solar film roof glazing. Vbad leaks at first rendered consty unusable but it was not the panels - it was the poor fit into the roof. They finally returned- twice- and lead lined the join. Good tradesman good job. Roof panels have always leaked a bit. Currently one large roof panel misted but after resding reviews I think I'll tolerate it as the cure may be worse as I am also mid way to selling up. However- irs basically a livwly expensive conservatory… Read Full Review

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★☆☆☆☆

“Worst company I've ever dealt with”

Written on: 27/10/2020 by daniellearnold (1 review written)

Had a large conservatory installed in 2017 which came with a 10 year guarantee. 3 years in and our roof is leaking substantially. I requested a repair under our guarantee but Anglian are claiming it is not valid based on a term that isn't even included in any of the Ts & Cs or small print!! Defaulting on a 10 year guarantee, just 3 years in, absolutely appalled! Now they want to charge us for an engineer to come out and inspect, plus the repair. I raised this as a complaint and didn't even… Read Full Review

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★☆☆☆☆

“Just say no!”

Written on: 23/10/2020

We ordered patio doors from Anglian over 6 months ago and they still haven't delivered despite giving us 5 different dates. Each time they either don't turn up or ring at some point on the day to cancel - or last time sent one guy to fit on his own - the windows are much too big for one person to manage. We seem to be stuck as we lose our deposit if we cancel - there is no way out of the contract it would seem. I'm worried they are just biding time before going out of business! But AVOID AT ALL… Read Full Review

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★☆☆☆☆

“Surly Service Engineer”

Written on: 22/10/2020

I had waited 2 months for a window to be repaired under my insurance policy with Anglian. Eventually the appointment was booked for yesterday between 8-5 but I was told the engineer would call me in the morning to let me know the time they would be arriving. I received no call before 11 so I rang the office and was told they would contact the engineer and ask him to ring me. He rang and informed me he would be with me between 1-5 and when I asked if he could be more specific he just said "No I… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 08/10/2020 by uiGuthrie408 (1 review written)

We have had a terrible time with this company . Had windows and doors done in 2018 decided to have building work to enlarge kitchen ,once we paid deposit we realised we had a problem with damp we have been told we didnt ask for vents , but we were not asked this question at the time we ordered , we thought that would be the normal thing but apparently not allways . check each paperwork you recieve as with the building work we paid for a door to be bricked up and then decided not to but we were… Read Full Review

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★☆☆☆☆

“Does not deliver on promises”

Written on: 30/09/2020 by Jodster74 (1 review written)

I was messed around for 9 months with no apologies and various stories as to why (non of which lined up). I was misled about how to cancel and they have subsequently kept my money and ignored my statutory rights.. They do not answer emails and if you get them on the phone they promise to call you back and they never do.. absolutely awful company.. NEVER again… Read Full Review

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★☆☆☆☆

“Lacking a moral compass”

Written on: 22/05/2020 by AliBaba101 (1 review written)

A company to avoid! Windows fitted OK but missold PPI by the salesman and now being told by the company that - despite indisputable evidence - they are unwilling to recompense due to length of time that has elapsed. Go to a reputable double-glazing company!… Read Full Review

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★☆☆☆☆

“Complete Joke of a company and rubbish customer services”

Written on: 21/05/2020 by Webbsx50 (1 review written)

Ordered and paid a deposit, could never get hold of them despite promises to return calls, they weren't the cheapest and they certainly aren't the best, would tell people to avoid them like the plague. We ended up going elsewhere, cheaper and amazing customer services. Happy to talk to you until they get an order but then you are no one! Told me I was one of 27000 customers, nice! Not anymore I would avoid this company at all costs… Read Full Review

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★★☆☆☆

“Wouldn’t recommend Anglian windows ”

Written on: 23/03/2020 by arturasp (1 review written)

we were rushed by Anglian sales representative to place an order. He didn't give us time to think and we were told we had to sign on the day or the price would double. As well as this, the rep didn't have any samples of windows or doors to show us. After signing the contract five days later I cancelled it. So now it has been over two weeks and still waiting for my deposit back. Stay away from Anglian windows and doors!!!… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Terrible company”

Written on: 23/02/2020 by samiqayyum (1 review written)

Terrible company. Came in to our house, took our money, refused to give the deposit back, threatened legal action against us. We sought legal advice and eventually got our deposit back after weeks of stress. They were rude and dismissive throughout the whole process… Read Full Review

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★★★★☆

“Windows and door installation ”

Written on: 18/02/2020 by JThomas23 (1 review written)

The service provided by Anglian Home Improvements was great. The surveyor and installations teams were fantastic. We live in an old house and nothing is a standard size or straight but the installation teams have managed to fit the windows and door fantastically. They also installed the windows and door on a very windy day, the team were very considerate of these conditions and kept doors on rooms closed to minimise the wind blowing into the house. However, despite being offered a no obligation… Read Full Review

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★☆☆☆☆

“DO NOT USE ANGLIAN”

Written on: 07/02/2020 by Ljinx (1 review written)

Don't use this company if you value your sanity, they are disgusting. 8 months on and our porch STILL isn't finished. We were persuaded so that we would pay in full and have been fobbed off constantly by their Avonmouth office as we've tried to get this resolved. This branch covers the whole of South Wales, the Midlands and the South West so if you don't live near Bristol don't expect any workers to arrive before midday. If I could post pictures I could show you the brand new windows that… Read Full Review

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★☆☆☆☆

“windows. doors,& facias fitted march 2018, still...”

Written on: 07/02/2020 by translang (0 reviews written)

windows. doors,& facias fitted march 2018, still draughts coming in through windows, four visits to repair leaking back door patched up with sealant bodge job numerous visit for other jobs should re- name the company bodgit & scarper… Read Full Review

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★☆☆☆☆

“Poor after sales service”

Written on: 06/02/2020 by MichelleandPeter (1 review written)

We have used Anglian many times over the years and have been very happy. However, the latest doors we have had fitted have not been up to the usual standard. We noticed drafts coming through the seals of the french doors after strong winds. Anglian took three weeks to come and fix them only to find the problem has not been resolved, adding to the frustration we have also noticed day light coming through the door frames. Apparently there is yet another three week wait only to be told (by a… Read Full Review

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★☆☆☆☆

“APPAULING .”

Written on: 03/02/2020 by Tinaofverbena (1 review written)

I am never usually one to complain and any review I have ever left for anyone has been because I am very happy with the service/product and wouldn't normally bother however, on this occasion I have made the exception. Nice friendly salesman sells me new front door... expensive but i went with it as was promised the best .. its Anglian afterall! Don't you get what you pay for? Door was fitted (looked nice!) ah but no letterbox and the door had the wrong lock so anyone could walk in unless… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 02/02/2020 by Maloneyol383 (1 review written)

Do not use this company. Use a local company and get better quality materials and workmanship and customer service.Pushy salesmen offer the earth, but as soon as there is a problem it is not solved or is not covered by the guarantee which is not worth the paper it's printed on.My doors started peeling after 3 years, not covered by the guarantee, also the door locking mechanism failed after 5 years, not covered by the guarantee they fit cheap ERA gearboxes, I know, I'm a locksmith. This company… Read Full Review

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Was this review helpful? 7 1
★☆☆☆☆

“Bad product, Bad practice”

Written on: 09/01/2020 by cuntox (1 review written)

If it wasn't bad enough that it took 2 years to finish my whole house windows and doors installation, 3 years later the true quality of the install and product starting to show. Door frame cracked at corner bottom allowing the rain to come in both front and back, where the installers have tried to hide their sins by using pvc resin as a filler has cracked all over seriously folks avoid like the plague… Read Full Review

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★☆☆☆☆

“Awful Company please avoid ”

Written on: 18/12/2019 by 1954Bond (1 review written)

I only wanted one door. Very confident man came around and sold me the door I wanted. Four weeks later booked in for installation and no one turned up.i had to ring them to be told they had a batch of faulty doors that day. Next door was ordered and three weeks later I took another day off work for installation and on the day of installation they rang to say they'd made a totally different door to the one I had ordered.the manger put the phone down on me when I complained. No one had any… Read Full Review

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