Anglian Windows Reviews - www.anglianhome.co.uk

★★★☆☆
3.0 / 5
52% of users recommend this
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Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk

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Latest Reviews

★★★★★

“replacement french doors”

Written on: 24/05/2018 by MathiasHowe223 (1 review written)

The old doors were removed and new ones installed with absolutely no mess or inconvenience. The new doors work perfectly and I am very satisfied with the final installation… Read Full Review

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★★★★☆

“Anglican were very friendly & helpful from start to...”

Written on: 24/05/2018

Anglican were very friendly & helpful from start to finish! Did not increase quote even though scaffolders had to be added, and supplied lead for window even though not quoted beforehand due to oversight on there part. Which is refreshing. No mess was left either after job was completed. Was a little annoying though that scaffolding was left up for a week after job was completed… Read Full Review

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★★☆☆☆

“take the money but not in a hurry to finish the job”

Written on: 24/05/2018 by noelrobinson (1 review written)

Fitters did a great Job but the letterbox was bronze not chrome strange when all the rest was chrome. Money paid on understanding letterbox would be changed soonest. Area Manager did not bring next day as promised. Tried to call but only phone answering was the order line, no one answering queries or open orders. After much chasing down I was promised the letterbox would be posted, still waiting, no not recommended as I said fitters were excellent office staff rubbish including the manager… Read Full Review

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★★★★★

“So far so good, representative showed up at the time...”

Written on: 16/05/2018 by Debjew (1 review written)

So far so good, representative showed up at the time he said. Explained everything fully to me in plenty of detail. Not at all pushy, very very helpful… Read Full Review

Anglianhelp's Response to Debjew's Review

Written on: 16/05/2018

Hello; Thank you for taking the time to leave us a review, I am very glad to hear that your experience is a positive one, I am sure you will enjoy your final products.
Courtney (Customer Care Dept)

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★★★☆☆

“Minor shortfall in installation after requesting a...”

Written on: 13/05/2018 by Pennsylvaniaresident (1 review written)

The two fitters picked the worse weather for that week. They completed the work of fitting a door and window in a very short period of time and left the site clean and tidy and took away my door hook or stay. At the time of the survey I said it was imperative that a door hook be fitted to prevent the door from swinging in the wind,that can be quite blustery. A very short hook was fitted and the fitting on the door was very close to the hinge side of the door. I said I didn't think it would be… Read Full Review

Anglianhelp's Response to Pennsylvaniaresident's Review

Written on: 14/05/2018

Hello,
Thank you for taking the time to leave us a review, I am sorry to hear of the problems you experienced after the filling of your new door. I am glad this has been resolved for you now. If there is anything I can assist with, please do not hesitate to get in touch on web chat via our website.
Thank you
Courtney (Customer Care Dept)

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★★★★☆

“The team of two arrived within the times previously...”

Written on: 12/05/2018 by Bronsonz282 (1 review written)

The team of two arrived within the times previously advised, completed the job again within the time advised, conducted the owner through a joint inspection, left the work areas clean and tidy, all done politely and efficiently… Read Full Review

Anglianhelp's Comment

Written on: 14/05/2018

Hello,
Thank you for taking the time to leave us a review, I am glad to hear your experience was a professional and positive one, I am sure you will continue to enjoy your final products.
Thank you
Courtney (Customer Care Dept)

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★★★★★

“Excellent product and service”

Written on: 12/05/2018 by NicoleWhite (1 review written)

Very good windows and excellent staff… Read Full Review

Anglianhelp's Comment

Written on: 17/05/2018

Hello, Thank you for taking the time to leave us a review, I am very glad to hear your experience was a positive one, thank you once again, Courtney (Customer Care Dept)

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★★★★★

“Full window replacement ”

Written on: 12/05/2018

Second time we have used Anglian for work on our home - without a shadow of a doubt, we would highly recommend them for home improvements. We have had soffits & facias replaced (4 years ago) had no issues with the quality of the service, from the sales person arriving to the workmen leaving following the completion of the work . As the experience had been so good, when it came to replacing all our windows & doors, we decided to use Anglian once again - the correct choice, great salesman (… Read Full Review

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★★★★☆

“Installation of French Doors”

Written on: 11/05/2018

The new doors are great, replacements for old fashioned patio doors, one small blemish on Anglian copybook. The agreed door restraints were not provided, however these are now promised for the 21st of May. Hope we don't get any high gusts of wind between now and then! Install went very well and the fitters were careful and courteous. I recommend the product, not the lowest price, however very high quality… Read Full Review

Anglianhelp's Comment

Written on: 14/05/2018

Hello,
Thank you for taking the time to leave us a review, I am sorry to hear there was a slight problem with your door, but very glad to hear this has been resolved and a service call booked in for you.
If there is anything I can assist with, please do not hesitate to get in touch on web chat via our website.
Thank you
Courtney (Customer Care Dept)

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★★★★★

“Great Service as always”

Written on: 10/05/2018 by DaneGardner (1 review written)

After having the windows in our previous property replaced by Anglian, then the windows in our current home, then the gutterings, fascias and doors all done by Anglian, over a space of 20 years, when it came time to replace another couple of windows Anglian was the first port of call for a quote. The salesman was not at all pushy and was very helpful in assisting us to make the decisions regarding what windows etc to have. Although the price was not the cheapest of the firms we asked to come… Read Full Review

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★★★★☆

“Great new look to house windows & door”

Written on: 09/05/2018 by Tripp368 (1 review written)

Windows & doors give the house a different look, along with the cladding between the bay windows. Very happy with the team sent to install window & complete the work. Arrived when they said they would. job completed on time, would have finished within time if weather had kept dry. Just waiting now for the scaffolding to be removed. Looking forward to a draught free winter… Read Full Review

Anglianhelp's Comment

Written on: 14/05/2018

Hello,
Thank you for taking the time to leave us a review, I am glad to hear that your experience with us was a positive one. If there is anything I can assist with, please do not hesitate to get in touch on web chat via our website.
Thank you
Courtney (Customer Care Dept)

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★★★★★

“Installation great and on time, but clean up could be...”

Written on: 09/05/2018 by dylan255 (1 review written)

Sealant deposits were numerous on dark blue fitted carpet and glass needed more cleaning. Maybe a customer sized cleaning solvent would be a sales aid, to your benefit. Overall I was very satisfied with the product and I am contemplating further works next spring. Yours was the only Company who would supply a picture window of the size that I wanted. In fact I would not have settled for anything less… Read Full Review

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★★★★★

“Absolutely brilliant I'm so happy”

Written on: 09/05/2018 by Cathyc381 (1 review written)

Doors and windows fitted. Lovely job no mess to clean up and the men that did it all were professional very polite. My doors look lovely. I am an extremely happy customer… Read Full Review

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★★★★★

“Doors”

Written on: 09/05/2018 by goosebump (1 review written)

A front and back composite door have been fitted. The workmanship was very good and the men had a friendly disposition. The fitting was carried out efficiently and all mess was cleared away. Would recommend Anglian Home Improvements… Read Full Review

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★★★★★

“Fantastic quality service ”

Written on: 09/05/2018

Really recommend anglian, they fitted our front door. No pressure put on you to buy and fitting service was brilliant, fitters left everything clean and tidy and were very friendly… Read Full Review

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★★☆☆☆

“Very Unprofessional ”

Written on: 09/05/2018 by Zmart92 (1 review written)

Don’t bother ! once they get a sale you get passed from piller to post dealing with different people from the company nobody can give you a answer for any queries or problems you occur. They left broken glass all over my garden rubbish from all the building materials they used. Left my front door and patio doors unlocked with no means of locking them as they where not trained to install the electric keyless locks that I had paid extra for , when asking the install boys had they been trained… Read Full Review

Anglianhelp's Response to Zmart92's Review

Written on: 10/05/2018

Hello,
I am very sorry to hear of your poor experience with your installation and the communication issues. If there anything i can look into or help with further please do not hesitate to contact me via social media or webchat.
Thank you, and my apologies once again,
Courtney (Customer Care Dept)

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★★★☆☆

“Fog/Mist3”

Written on: 09/05/2018 by CAB6 (1 review written)

The fitting was done very neatly and tightly except that the glass was not properly cleaned and some of the windows and as a result strange patches where stickers had been showed through . Another problem has been that Windows mist up at night and in the morning. This had nothing to do with condensation as a Windows were open and be the other orig9 windows didn't mist up although when I rang to complain I was fobbed off with "the windows will working properly if the mist was not in the triple… Read Full Review

Anglianhelp's Response to CAB6's Review

Written on: 10/05/2018

Hello,
I am very sorry to hear of your poor experience. I am very happy to hear that the fitting was neat and professional. If there anything i can look into or help with further please do not hesitate to contact me via social media or webchat.
Thank you, and my apologies once again,
Courtney (Customer Care Dept)

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★★★★☆

“new windows”

Written on: 09/05/2018 by 451Hatch (1 review written)

Anglian replaced 10 old and inefficient double-gazed windows over 3 floors of my house. The work was predicted to take at least 2 days, it took one day from 10.30 am to 7 pm. The date was booked 3 months in advance to suit me. About one month prior to that date I got what was probably a computer-generated text to tell me manufacture had started and that "I would be contacted soon about an installation date". It took a lot of calls and e-mails to reconfirm that this text was in error and that… Read Full Review

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★★★☆☆

“Disapointed”

Written on: 05/05/2018 by Joaquin50 (1 review written)

Overall the sales and information was very good however two factors came in to play both during the fitting of the windows and afterwards. These were poor house keeping, and bad communication. The first relates to the lack of care by the fitters and the after care engineer in regard to dropping screws outside of our house. Needless to say any one of them could have lead to someone's tyres landing up having a puncher or blow out. The net result was a painstaking search of the drive way at the… Read Full Review

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★★★★★

“barge boards suffixes fascia boards and drain pipes”

Written on: 05/05/2018

I had the barge boards suffixes fascia boards and drain pipes done. It was done quickly and well by two nice men. Not the cheapest, but was worth it as you do not want to damage your most valuable asset. I am think of getting my windows gone next with them. All in all 10 / 10… Read Full Review

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