Anglian Windows Reviews - www.anglianhome.co.uk

★★★☆☆
3.1 / 5
54% of users recommend this
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Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk

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Latest Reviews

★☆☆☆☆

“Lacking a moral compass”

Written on: 22/05/2020 by AliBaba101 (1 review written)

A company to avoid! Windows fitted OK but missold PPI by the salesman and now being told by the company that - despite indisputable evidence - they are unwilling to recompense due to length of time that has elapsed. Go to a reputable double-glazing company!… Read Full Review

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★☆☆☆☆

“Complete Joke of a company and rubbish customer services”

Written on: 21/05/2020 by Webbsx50 (1 review written)

Ordered and paid a deposit, could never get hold of them despite promises to return calls, they weren't the cheapest and they certainly aren't the best, would tell people to avoid them like the plague. We ended up going elsewhere, cheaper and amazing customer services. Happy to talk to you until they get an order but then you are no one! Told me I was one of 27000 customers, nice! Not anymore I would avoid this company at all costs… Read Full Review

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★★☆☆☆

“Wouldn’t recommend Anglian windows ”

Written on: 23/03/2020 by arturasp (1 review written)

we were rushed by Anglian sales representative to place an order. He didn't give us time to think and we were told we had to sign on the day or the price would double. As well as this, the rep didn't have any samples of windows or doors to show us. After signing the contract five days later I cancelled it. So now it has been over two weeks and still waiting for my deposit back. Stay away from Anglian windows and doors!!!… Read Full Review

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★☆☆☆☆

“Terrible company”

Written on: 23/02/2020 by samiqayyum (1 review written)

Terrible company. Came in to our house, took our money, refused to give the deposit back, threatened legal action against us. We sought legal advice and eventually got our deposit back after weeks of stress. They were rude and dismissive throughout the whole process… Read Full Review

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★★★★☆

“Windows and door installation ”

Written on: 18/02/2020 by JThomas23 (1 review written)

The service provided by Anglian Home Improvements was great. The surveyor and installations teams were fantastic. We live in an old house and nothing is a standard size or straight but the installation teams have managed to fit the windows and door fantastically. They also installed the windows and door on a very windy day, the team were very considerate of these conditions and kept doors on rooms closed to minimise the wind blowing into the house. However, despite being offered a no obligation… Read Full Review

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★☆☆☆☆

“DO NOT USE ANGLIAN”

Written on: 07/02/2020 by Ljinx (1 review written)

Don't use this company if you value your sanity, they are disgusting. 8 months on and our porch STILL isn't finished. We were persuaded so that we would pay in full and have been fobbed off constantly by their Avonmouth office as we've tried to get this resolved. This branch covers the whole of South Wales, the Midlands and the South West so if you don't live near Bristol don't expect any workers to arrive before midday. If I could post pictures I could show you the brand new windows that… Read Full Review

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★☆☆☆☆

“windows. doors,& facias fitted march 2018, still...”

Written on: 07/02/2020 by translang (0 reviews written)

windows. doors,& facias fitted march 2018, still draughts coming in through windows, four visits to repair leaking back door patched up with sealant bodge job numerous visit for other jobs should re- name the company bodgit & scarper… Read Full Review

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★☆☆☆☆

“Poor after sales service”

Written on: 06/02/2020 by MichelleandPeter (1 review written)

We have used Anglian many times over the years and have been very happy. However, the latest doors we have had fitted have not been up to the usual standard. We noticed drafts coming through the seals of the french doors after strong winds. Anglian took three weeks to come and fix them only to find the problem has not been resolved, adding to the frustration we have also noticed day light coming through the door frames. Apparently there is yet another three week wait only to be told (by a… Read Full Review

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★☆☆☆☆

“APPAULING .”

Written on: 03/02/2020 by Tinaofverbena (1 review written)

I am never usually one to complain and any review I have ever left for anyone has been because I am very happy with the service/product and wouldn't normally bother however, on this occasion I have made the exception. Nice friendly salesman sells me new front door... expensive but i went with it as was promised the best .. its Anglian afterall! Don't you get what you pay for? Door was fitted (looked nice!) ah but no letterbox and the door had the wrong lock so anyone could walk in unless… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 02/02/2020 by Maloneyol383 (1 review written)

Do not use this company. Use a local company and get better quality materials and workmanship and customer service.Pushy salesmen offer the earth, but as soon as there is a problem it is not solved or is not covered by the guarantee which is not worth the paper it's printed on.My doors started peeling after 3 years, not covered by the guarantee, also the door locking mechanism failed after 5 years, not covered by the guarantee they fit cheap ERA gearboxes, I know, I'm a locksmith. This company… Read Full Review

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★☆☆☆☆

“Bad product, Bad practice”

Written on: 09/01/2020 by cuntox (1 review written)

If it wasn't bad enough that it took 2 years to finish my whole house windows and doors installation, 3 years later the true quality of the install and product starting to show. Door frame cracked at corner bottom allowing the rain to come in both front and back, where the installers have tried to hide their sins by using pvc resin as a filler has cracked all over seriously folks avoid like the plague… Read Full Review

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★☆☆☆☆

“Awful Company please avoid ”

Written on: 18/12/2019 by 1954Bond (1 review written)

I only wanted one door. Very confident man came around and sold me the door I wanted. Four weeks later booked in for installation and no one turned up.i had to ring them to be told they had a batch of faulty doors that day. Next door was ordered and three weeks later I took another day off work for installation and on the day of installation they rang to say they'd made a totally different door to the one I had ordered.the manger put the phone down on me when I complained. No one had any… Read Full Review

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★★★★☆

“Windows and patio door replacement”

Written on: 01/12/2019 by Sinclairwx337 (1 review written)

From the initial telephone call to the installation was very professional, the sales person who visited me was excellent,and went through everything with a fine tooth comb,nothing was too much trouble and I did not feel rushed, the next stage was the Surveyor he was very professional and polite, the Office staff were very efficient and contacted me to arrange an installation date, everything followed on very promptly. I am very pleased with my new windows and patio sliding door, this is a… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 17/09/2019 by 120Bell (1 review written)

Please avoid this company. I signed-up for replacement windows and happily paid my deposit of £950. A couple of weeks later the surveyor visited and concluded that they couldn't actually deliver what I wanted - windows of the same proportion and configuration as existing. This was important as I live in a Conservation Area in the Cotswolds. So they effectively repudiated the contract. The surveyor was the only honest person! I have written numerous letters, left voicemails,, spoken to customer… Read Full Review

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★☆☆☆☆

“would not recommend”

Written on: 09/09/2019 by Stafford259 (1 review written)

in2014 had doors and windows installed no problem .2019 insurance job for a new door panel told needed new door as its a complete unit 3,305 pounds date 9 august 2019 9 September 2019 still waiting now been told its a frame with a panel as fitters came only with frame no panel very misleading so now been told got to wait 1 more week its a white upvc door… Read Full Review

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★☆☆☆☆

“Pressure selling at it's worst”

Written on: 30/08/2019

In May a representative from Anglian came to the house on a bank holiday Monday, gave me the whole sales pat before telling me I had less than 24 hours to sign a contract. Said I did not appreciate the pressure. They tried the next bank holiday again with a very short notice 'deal'. This week someone knocked on again from the company offering 50% off and asked if I was interested. I asked if I could ring up if I was interested and book an appointment outside of school holidays. I was told that… Read Full Review

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★★☆☆☆

“Patio Doors”

Written on: 16/08/2019 by Aron389 (1 review written)

I had a patio door installed. The rep did not let me read the contract before signing, this became relevant later. The day came the installation team arrived late, it was their last job of the day, and all they wanted was to finish asap. 

The customer service and their actions were childish, but the job was done and then they told me they were self employed-presumably not an employee of Anglia. I had to pay them, I was told I should have read the contract. Please anyone that is reading this
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V_Unhappy_Customer's Comment

Written on: 26/09/2019

I had a similar experience with Safestyle UK, The salesman promises the earth then the fitting crew turn up and are usually rubbish, I had to stand over them to make sure they did a proper job, it didn't make much difference though, still rubbish. Make sure you visit other installations before booking ANY window company, I wish i had...

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★☆☆☆☆

“Noise resonance”

Written on: 31/07/2019 by 298Silva (1 review written)

We were happy with the windows at first, until we noticed that the (light) traffic outside our house sounded noisy even though we were never aware of it with our old double glazing. The effect was strange - similar to sound coming down a tube. Then we noticed more noise distortion - e.g. motorway noise, previously reduced to a minimum with our old double glazing, was now a continuous resonant hum. Planes going over our house now drive me mad. Bonfire night was fun - fireworks going off sounded… Read Full Review

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★☆☆☆☆

“What a heartless and immoral Company Anglian Homes are.”

Written on: 30/07/2019 by 308Hays (1 review written)

Anglian Homes have behaved totally unethically when I needed to cancel the contract 20 hours after the 7 day cooling off period having legitimate, mitigating financial reasons as to why we needed to cancel. They put pressure on you to sign up by the end of the month saying you wont get a better deal any other time and then once they get you signed up, Customer Service goes out the window and they will do anything they can to avoid you when there is an issue that needs resolving. I have never… Read Full Review

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★★☆☆☆

“LOST A CUSTOMER”

Written on: 03/07/2019 by autumrain (1 review written)

Wanted new doors for patio and front, brilliant salesperson came round, we chose the doors we liked, didnt mind waiting for the fitting as we were pre warned, fitters came and installed the doors everything went well and we were really impressed and happy, that is until the phone calls started with outright stories of factory prices if we had more work done with them, told them we had spent enough this year and not to bother, they still persisted promising lots of great deals till i finally… Read Full Review

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