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Latest Reviews

★★★★★

“brilliant service ”

Written on: 11/08/2019 by hayleywayley (1 review written)

I placed my first Tesco order last week, and I am delighted with the whole experience. I was able to choose a 1 hour time slot, and I could log into my account on the day for a more actuate time of delivery. As per my request, the driver rang when he was five minutes away, and he was a pleasure to deal with. I'm shocked there are so many bad reviews on here, as this has been my best shopping experience in years, and I saved so much time too. Thank you… Read Full Review

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★★★★☆

“Red Berry Flakes”

Written on: 24/07/2019 by RollyJill (1 review written)

Have purchased Low Fat Red Berry Flakes many time but last purchase the last three inches of Flakes were just powder and very small pieces when mixed with milk just horrible. I try to bring my shop home carefully so as not to break up cereals. Very good price but not when the last flakes have to be given to the birds. Will try once again and then will have to go back to Kellogg's Special K… Read Full Review

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★★★★★

“Great service at the till.”

Written on: 24/07/2019 by sharonpul (1 review written)

I would like to pass on my thanks to the person I dealt with, Tesco Milford Haven for his patience last Tuesday the 16th July. I had a lot of gift vouchers to put through the till separately for staff leaving presents, and he was really patient and helpful and I didn't feel rushed, he made the whole experience stress free for me which was a big help. … Read Full Review

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★☆☆☆☆

“Blatant Lies from Solihull (non) delivery!”

Written on: 08/07/2019 by AngelicasAdventures (1 review written)

Thought I would give Tesco online a go. I made an order and gave the pub we are moored nears postcode. We sat outside from 1/4hr before. Nothing. Then I noticed on my Tesco app it said ‘delivered’. Contacted customer service who was very helpful. She contacted the store. She was told such a bunch of blatant lies. Told they had been and pub knew nothing. Told they got there at 10.40 (slot booked 11-12), said they had phoned the pub... WHY they had my number, was told phone switched off… Read Full Review

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★☆☆☆☆

“Disgusting and over priced service!!”

Written on: 27/06/2019 by Wowbe (1 review written)

They have scraped the flexi delivery slots for 6-8 weeks it seems. The 1 hr slots are over priced and you cant order your shopping without paying stupid fees up to £7 which means to get it cheaper you wait a week and you can get it for £3. Even though i have stated on the notes section to not give me a day before end of date, they still do! Most of the time they substitute and i always seem to be the last drop off. I really don't know what they think they are trying to achieve by changing the… Read Full Review

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★☆☆☆☆

“No delivery”

Written on: 07/06/2019 by McCulloch1960 (1 review written)

I ordered on line. One hour before delivery I got phone call my delivery and order was cancelled cause of absence and I have to wait 5 working days for my money back. I got voucher £10 , however I looked on line app and there is information my order was delivered! How ridiculous is that! I am not going to order on line in Tesco anymore! How could they take money and for money back I have to wait 5 working days? That is awful! Why on line is information my order was delivered if never was? I am… Read Full Review

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★★★☆☆

“no bags”

Written on: 31/05/2019 by Abbott451 (1 review written)

Found no carrier bags stressful & tedious.Lovely delivery man but I shall use other supermarkets so I do not have to invite strange men into my home to unpack groceries!… Read Full Review

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★☆☆☆☆

“RIDICULOUS”

Written on: 25/05/2019

I will be never making any online groceries at tesco! I have paid 43 pound then they over charged and I would be okay with it but when I got home and seen the grocery wanted to shout! Literally there was no things that I bought but something else! The next day, I have rang them like at 8am and they said oh we are sorry this will be resolved and few hours later didn't even hear anything from the customer service, and when I rang them again they said not resolved yet we can give you your… Read Full Review

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Hanula727's Comment

Written on: 08/06/2019

My delivery was cancelled. I have to wait 5 days for money back. No food, no delivery plus on app is information order was delivered! How ridiculous is that! Never again will do shopping in Tesco !

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Hanula727's Comment

Written on: 08/06/2019

My delivery was cancelled. I have to wait 5 days for money back. No food, no delivery plus on app is information order was delivered! How ridiculous is that! Never again will do shopping in Tesco !

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★☆☆☆☆

“We usually shop at Baldock Tesco but had occasion to...”

Written on: 03/04/2019 by iskinner258 (1 review written)

We usually shop at Baldock Tesco but had occasion to pop into the Stevenage store. We were fined for parking though we proved we had shopped and spent over £40. The parking company refunded the fine but Tesco won't pay the fee the lease company charge for sending PCN's. Absolutely disgusted with them that I am out of pocket due to their mistake. To make it even worse the Stevenage store is a dump and it was not a particularly good shopping experience… Read Full Review

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★☆☆☆☆

“Usually great delivery experience. . this time appalling!”

Written on: 19/03/2019 by TescoIsMyFav_Usually (1 review written)

My morning grocery delivery last Friday in Canterbury, Kent was made by an odious man who was on purpose unpleasant, a thing done to induce a reaction and give him an opportunity to exercise control and feel power. I walked into it. I should have let him take back my shopping as he threatened to. It would have been better for me to realise in the moment that I preferred to go without my shopping in order to bring an immediate end to being in company with him any longer. Then, I would have… Read Full Review

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★★★★★

“Click & Collect”

Written on: 07/03/2019 by stelmarnic (1 review written)

We have just collected our shopping from Tesco Jubilee Way South Mansfield and the person I dealt with was so helpful, she has devised a very helpful stack of baskets so that we didn't have to bend to ground level, made it much easier. Tesco should have an award system for staff with good ideas to make life easier, more convenient… Read Full Review

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★★☆☆☆

“Tesco Finest Korean BBQ Beef a thing but fine! ”

Written on: 06/03/2019 by CescaWade (1 review written)

Sadly hugely disappointing and over priced. NOT tenderloin beef, chewy not sure what. Also bought Thai green chicken curry and not sure I even want to try it!? Veggy lasagne not great either... Not as good as meat lasagna for sure. Definitely do not buy the Korean BBQ Beef!!… Read Full Review

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★☆☆☆☆

“45 minute wait for click and collect !”

Written on: 14/01/2019 by GC21 (2 reviews written)

I have used the click and collect service a few times now and despite the usual oddly-chosen substitutions my last visit was a shambles. I arrived at Tesco's at around 6.10/6.15 and did not leave until 7pm. If I wanted to spend 45 minutes doing my shopping I would of gone in and done it myself! When I arrived there was a queue and I patiently waited. The lady serving everyone (although she was polite) was only serving the first car under the canopy, meaning we had to wait for them to pack… Read Full Review

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★☆☆☆☆

“NEVER USE AGAIN”

Written on: 03/01/2019 by 1947Waugh (1 review written)

Just had my 2nd delivery from Tesco. Never again. The driver was so rude,told me not to put away until I had unpacked, he didn't want to be late for next deliivery (he was 20 minutes into my time slot).I explained things needed to go away to make room to empty baskets. My partner (who is on a walking frame and who has dementia said 'oi oi calm down' drivers response ' don't oi me… Read Full Review

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★☆☆☆☆

“Worst ready meal”

Written on: 09/12/2018 by Badgereer (1 review written)

Tesco braised beef and mash is the worst ready meal I have tried the beef if you can call it beef i would call it hard fat and Grissel a waste of money will keep away from ready meals in future from Tesco, Have tried Sainsbury's since can't fault them… Read Full Review

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★★☆☆☆

“Tescos own brand amaretto”

Written on: 22/11/2018 by jwBlackburn342 (1 review written)

I bought theyre own brand of amaretto for a quiet drink and it is vile doesnt taste or smell like amaretto, it tastes like your are licking a bin outside nandos. Would not recommend to my worst enemy… Read Full Review

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★☆☆☆☆

“Delivery and Customer service horrible”

Written on: 01/11/2018 by Thorpe1974 (1 review written)

General: The delivery is never on time frame. Specific to last night order (Oct 31): The driver was inaccurate about road closure and calling which stupid to get wrong given that these can be proven. The customer service did not call back to update today and we should call to find out that our order is cancelled after two phone calls later. They refused to expedite the delivery and refused to update on their CLAIMED investigation about this delivery. Who knows whether they will actually… Read Full Review

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★☆☆☆☆

“Tesco sausage & mash”

Written on: 26/10/2018

Having tried this product on 2 occasions I will not purchase it again. The major problem is that the flavour of the sausages is completely overpowerd by the amount of pepper added to the ingredients… Read Full Review

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★★★★★

“Great delivery service”

Written on: 01/09/2018

On reflect of a poor delivery service from a different company, I felt compelled to write this review. I have been have ordering my shopping from Tesco for a good few years now and during that time they always come with a trollery to transport the shopping crates. They also carry the shopping up a flight of stairs and deliver to my door. Any problems with items they refund. On the odd (rarely) time they are late or have missed a few items their customer service is very good in rectifying the… Read Full Review

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★☆☆☆☆

“Tesco Beef Casserole&Dumplings ( Classic Kitchen Range )”

Written on: 03/07/2018 by Shopperexpert123 (1 review written)

Having just returned to Tesco from other supermarkets I just had to review this product. This is the worst product we have tasted. To say tasted is an understatement as it was devoid of taste. The meat was supposed to be slow cooked beef Instead a tuff mush. .The dumplings were soft and soggy and the carrots were hard .If any Tesco Buyers/Management read this you need to take a serious look at this product as I feel the suppliers are letting you down big time. Other Tesco products we have… Read Full Review

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