Tesco Reviews - www.tesco.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Terrible new website!! Really slow. Awful”

Written on: 09/12/2017 by Rhys47 (1 review written)

My weekly shop used to be done online in no time. Now everything is so slow and takes forever to do the shop!! Horrendous! Have shopped online for a few years, but think it might be time for a change… Read Full Review

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★☆☆☆☆

“New website terrible ”

Written on: 20/11/2017 by Maddenmk151 (1 review written)

What have you done Tesco, it used to take me 30 minutes to do my online shopping now it takes days.. It freezes and I don't have my last shopping lists anymore. I wanted to add items but it kept kicking me out and sending me to obscure items that were not what I searched for. Think I'm going to sainsbury or Asda after over 10years of being a loyal customer. Get your act together or lose customers!… Read Full Review

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Emmajjj's Comment

Written on: 20/11/2017

Same problems here. Been with Tescos for years but the website changes are HORRENDOUS, especially not being able to adjust shopping lists. So disappointed, never ever commented on a reviwe before either!

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Vivieb's Comment

Written on: 01/12/2017

I totally, I have almost been reduced to tears tonight after struggling for hours to complete my order, even then I ran out of time so will have to do without several items. How they can call this their improved site beats me.

As with the above customer I have shopped with Tesco for years with very few problems but will soon be moving to another company.

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★☆☆☆☆

“Received online home delivery, unfortunately most of...”

Written on: 07/11/2017

Received online home delivery, unfortunately most of the items were covered in egg which had cracked in the lorry. I notified the delivery man and he wasn’t interested. When I started to unpack my delivery I realised it was worse than I thought where some of the items were destroyed… Read Full Review

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★☆☆☆☆

“Bad customer service”

Written on: 06/11/2017

The driver called me to come down and collect the groceries. The driver did not deliver in my flat. The driver made me carry all the groceries in my flat except of the bottles of waters that he said he will carry. I order online and in other supermarkets, and they deliver in my flat without making me curry all the groceries. I have an injury in my knee that is the reason I ordered online, otherwise U would have visited the store to shop. Unacceptable customer service experience… Read Full Review

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★★☆☆☆

“Disappointing home delivery service”

Written on: 13/10/2017 by LeightonBuzzard04 (1 review written)

Unfortunately, the home delivery service had a number of items missing from my delivery which I had been charged for and these had not been identified as missing. It was particularly frustrating as I have a broken ankle and am without breakfast items, The helpline did try to assist and whilst they have identified a delivery slot the following day in the afternoon they cannot do this earlier. I think what is important is the way situations are handled the need for an apology and to recompense… Read Full Review

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★★★★★

“Fabulous service overall ”

Written on: 07/10/2017 by Pinotblush (1 review written)

I am totally in love with Tesco online shopping and home delivery - it saves me HOURS in store, in queue and insane by the end of it all. I had to have emergency surgery recently so online shopping was a must. The food picked always has several days life, the delivery boys are lovely and life is so much easier - I feel completely spoilt ! If the pickers have to choose me substitute goods, they are always exciting choices - in fact a couple of things I wouldn't have normally picked are now… Read Full Review

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★☆☆☆☆

“Click and Collect”

Written on: 16/09/2017 by Foxem184 (1 review written)

Ordered a samll electrical item using Tesco click and collect, having first checked online that the store I wanted to collect from actually had the item in stock already, which it did. Amazed to then get an e-mail saying "We will email you when your order has been dispatched" and "We'll send an email when the your order is on the way to its delivery point". WHy does it need dispatching when the store already possesses the item, why do I have to wait over 24 hours when the store has the item in… Read Full Review

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★★★★☆

“online so much easier”

Written on: 14/09/2017 by robdannes (1 review written)

order food has never been so easy Drivers are always polite and take food into kitchen and unpacked. excellent!!… Read Full Review

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★★★★☆

“Sometimes its Good”

Written on: 05/09/2017 by kmedina1956 (1 review written)

I started to use Tesco home delivery recently and have had my 2nd delivery today. The first one was great everything had a good date on it, but this time the fresh fruit use by date on the peaches was TODAY 5 September, and on the plums they only had a date of 8 September, the Venison sausages were out on 7 September!! It should NOT be allowed to send out goods out of date TODAY and all fresh food items should have at least a 4 day span so they don't go rotten. I am not very happy with the… Read Full Review

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★☆☆☆☆

“Tesco triple chocolate chocolate cookies”

Written on: 26/08/2017 by Suarezox255 (1 review written)

Awful. Absolutely dreadful. Do not buy these. Followed the instructions to the letter when making them. Ended up with eight circles which strongly resembled slices of black puddings. I lived in America for 15 years and know what chocolate chip cookies should look like. They should not look like these. Taste wise? Sickly sweet. Dry. I gave this product one star only because a star rating was required to submit a review… Read Full Review

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★★☆☆☆

“Very runny”

Written on: 22/08/2017 by Craigmp89 (1 review written)

Tesco tuna with sweetcorn from the deli as very runny. Aldi and Asda versions are loads better and nicer… Read Full Review

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★☆☆☆☆

“Horrible beef”

Written on: 17/08/2017 by Maldonado76 (1 review written)

Tesco rolled beef joint was awful!! Fatty pieces of meat and slimy texture in the middle, gross!!… Read Full Review

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★★★★★

“Brilliant ”

Written on: 07/08/2017 by Lesleywestcott (1 review written)

Very helpfull and willing to wait while unpacked as for got to ask for bags thank… Read Full Review

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★☆☆☆☆

“Tesco frozen diced beef 2 for £5”

Written on: 03/08/2017

I bought this diced beef for a casserole. It has now been cooking for 3.5 hours & is still as tough as shoe leather. Don`t buy this awful meat, pay a little more & get braising steak… Read Full Review

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★★★☆☆

“Consistant Short/missing item Deliveries”

Written on: 13/07/2017 by Badave (1 review written)

Have been using Tesco Delivery Service for well over a year now & it has been very good however past recent 3- 4 months the quality of Goods has not been upto standard, short dates on frozen, Bananas Black, Leaking Milk, Broken Eggs. Over the past 6 weeks we have had Incorrect Items received not ordered & 3 weeks ago we had shorted deliveries & incorrect items delivered over 2 weeks period. Last week we had a perfect delivery & recieved a call from customer service to check all was ok which i… Read Full Review

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★☆☆☆☆

“'British' Beef Steaks”

Written on: 29/06/2017 by TransparencyAdvocate (1 review written)

Tesco 'British' Beef Steaks predominantly display the flag of the United Kingdom above the British Assured Food Standard tractor logo. However, it was only after I had made the purchase that I read the following - Slaughtered in the UK, Cut in the UK. There is no mention of the beef having been born or reared in the UK: either of those make it British in my dictionary. The slaughter and cutting of the meat is secondary to me, the rearing and treatment of the animal being my number one… Read Full Review

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★☆☆☆☆

“Finest katsu chicken”

Written on: 29/05/2017 by Mumsie125 (1 review written)

Breaded chicken ok. Sauce, rice and pickled carrot- hmm. Sticky rice was very claggy, sauce Tasteless, pickled carrot- pointless. How can this be a finest meal? I scrapped everything off and just ate the chicken - would be cheaper to buy breaded chicken steaks and a jar of sauce! Not one of your best, let alone finest… Read Full Review

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★★☆☆☆

“tesco lemon cheesecake”

Written on: 11/05/2017 by Raelynn105 (1 review written)

Looks ok and is fine for quick pud/treat. However: Compare its flavour and price with that from Iceland. Theirs is just so much more lemoney and the real deal. Lemon juice is not such an expensive ingredient and in this case more is always better… Read Full Review

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★☆☆☆☆

“terrible dates”

Written on: 06/05/2017

terrible dates on my grocery order most of it will not be used and have to be thrown away, I will not be using ever again will stick to asda… Read Full Review

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★★☆☆☆

“Tesco organic Mature Cheddar”

Written on: 22/04/2017

I love cheddar and many other cheese but this is a poor product compared to the versions from other supermarkets. Tasted very bland, and non-descript. Threw it away after two servings… Read Full Review

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