Tesco Reviews - www.tesco.com

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Latest Reviews

★☆☆☆☆

“My family is in trouble because of Tesco”

Written on: 25/07/2021 by WalterPF (1 review written)

My family is in real trouble now because of Tesco!We are a famíly with 2 children (7 years old and a newborn) and we are in self isolation right now. The Tesco delivery driver stopped in front of our house for 2 minutes and then run away without delivering our shopping. As he left us out of food, we called the Tesxo assistance. They said the driver was too late with his schedule and ha decided to jump our delivery with no possibility of other delivery on this (neither on the next one). My… Read Full Review

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★★★★★

“Pop in to grab ready meal. Staff was very helpful. ”

Written on: 16/07/2021

Pop in to grab ready meal. Staff was very helpful. Helped me to find the stuff I was looking for. I am very much satisfied about shop standard and availabilities… Read Full Review

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★☆☆☆☆

“Tesco Kingsbridge Devon, your slow staff need potty...”

Written on: 03/06/2021 by KelvinMontgomery (1 review written)

Whilst I appreciate the chap responsible for rounding up trolleys in Tescos car park likely had learning difficulties, might be wise for management to advise staff to avoid aggressively barking orders at customers regarding where 'specific sizes of trolley go' inside trolly shelters. Understand the corp probably has to meet some disability quota but at the end of my shift, faced with an arduous task of grocery shopping - last thing I need is for one of their dribbling drones to be barking… Read Full Review

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★★★★☆

“Costumer Serviceis very goood,Yearly Easter Eggs Donations”

Written on: 01/04/2021 by RichieWindmill (1 review written)

Manager and Staff  is very professional dealing with donations and little helps for Windmill Care centre-Slough Big Thank you!!!… Read Full Review

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★☆☆☆☆

“Tesco Chicken & Tomato Pasta Bake A Taste of Italy 1.5Kg”

Written on: 17/03/2021 by Amgella (1 review written)

We tried Tesco Chicken &Tomato Pasta Bake which stated on the front of the packet "A Taste of Italy. Chicken simmered in rich herby tomato sauce finished with mozzarella". 1.5Kg packet. Our unanimous review of this product which we could not eat is 1. Tasteless 2. Compiled mainly of penne pasta 3. Small portion of tasteless chicken chunks 4. Scant tasteless tomato sauce 5. No taste of any herbs or mozzarella present Come on Tesco, you can do better than that! … Read Full Review

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★★★★★

“Good Customer Service”

Written on: 08/03/2021 by Moran158 (1 review written)

I had a query regarding non-delivery of a home delivery service which I may have been responsible for. I called the main customer service number at 7am (earliest possible time). The lady very quickly put me at ease and suggested I update my contact details ie main phone number and an all important instruction of how to best approach my flat. Within 5 minutes of the call, I was assured my payment would be reimbursed and I was able to reschedule my order for the next day. Hats off to the Tesco… Read Full Review

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★★★★★

“Pickers and delivery drivers THE BEST”

Written on: 20/02/2021 by Garnerjf458 (1 review written)

I have a delivery once a week, if there are replacements they are usually good ones, I rarely send anything back, fresh produce chosen by the picker/shoppers is nearly always of the highest quality, a lot of care goes into what they choose. Delivery people are always friendly, very helpful, nothing is to much trouble, what I would do without the shoppers and delivery people, especially in this Pandemic I don't know. They deserve the highest praise… Read Full Review

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★★★★★

“Above and beyond dedication”

Written on: 31/12/2020 by Robhea (1 review written)

Tesco home delivery was due today and when we woke this morning to a snow filled landscape I had my doubts they would be able to deliver. We live in a rural location outside Ballymena in NI and the road had up to 150mm of snow on it and was very slippery.The delivery driver braved the conditions and was very cheerful and friendly. The order was delivered and he had to did a path out with a shovel to get out of our drive. Well done driver and Tesco, above and beyond. Really appreciated this… Read Full Review

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★★★★★

“Chorley Tesco - Christmas Carol Service drive in...”

Written on: 16/12/2020 by Cloes251 (1 review written)

Christmas drive in carol service at Chorley Tesco’s. We thank the manager for making the evening possible and running smoothly. For all his help and co operation to the Chorley Gospel Hall and Linkability in allowing us to have a very enjoyable time of Carols . Also our thanks to the staff who made the car park area ready for our use. The general comment was that it was a positive evening and would like for it to happen again… Read Full Review

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★★★★★

“Fantastic”

Written on: 21/11/2020 by Alari (1 review written)

I just want to say a huge thank you to all the home delivery staff at Stevenage in store and delivery drivers. I am a vunarable age and during these awful times I have always got a slot and always completely satisfied with my shopping . I just cannot express how grateful I am thank you again and well done… Read Full Review

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★★☆☆☆

“Mean and dangerous”

Written on: 13/11/2020 by Poolmeyers (1 review written)

Visited tesco Barkingside and on leaving went over one of the grey granite blocks at base of pillars holding up colonnade.im disabled and my wheel wemt over the corner tipped me sideways and i thought mobility scooter was going to fall on me.i shook for rest of day.Tesco blamed it on not seeing it because of mask.couldnt even offer a paltry voucher as apology… Read Full Review

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★☆☆☆☆

“Tesco = Appalling customer service ”

Written on: 31/10/2020 by Choccie83 (2 reviews written)

Tesco have just cancelled my delivery on the same day its due, no explanation or offer to reorganise, just cancelled and confirming I haven't been charged, like that's some form of compensation. I ordered days ago, I have covid and I live on my own, I have no food, thanks Tesco, I will never shop with you again. Complete let down and waste of time and energy. Why not offer me a click and collect slot instead, their customer service is none existent and no phone number to call, I am completely… Read Full Review

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★☆☆☆☆

“Online clothing options are extremely poor”

Written on: 07/10/2020 by KatherineHill (1 review written)

I went to the online clothing page as I need some new trousers and shoes for when I start back in a couple of weeks. The options are extremely poor and just seem to consist of suggestions and not the full categories and choice you expect to see. In this time when you can't try items on in the changing rooms to see whether they fit it is disgraceful that you don't offer the full selection online. From now on I will be doing my online clothes shopping at Asda where they continue to have the full… Read Full Review

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★★★★★

“Great reliable service ”

Written on: 03/10/2020 by Nelson304 (1 review written)

Reliable on time. Always good quality foods. Would choose Tesco over other supermarkets as fruit and veg always fresh… Read Full Review

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★☆☆☆☆

“Tesco is failing delivery the vulnerable”

Written on: 29/09/2020 by majs (1 review written)

When there was a delay with delivery yesterday (28 September 2020) I called the customer services and was told that there is a delay and there was 2 more household before me! About 3 hours later at 9pm called them again and they said that it was delivered! The Tesco website also said that it was delivered! The customer services said that the driver came and no one was there and we have refunded you! I live in a cup-de-sac and I can see who is coming and leaving from my living room! As soon as… Read Full Review

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★☆☆☆☆

“Tesco's equate to couldn't care less. ”

Written on: 21/09/2020 by BlazePerry (1 review written)

Dreadful service and customer service really really don't care less. As a priority customer due to shielding l relied heavily on my weekly delivery. Food arrived damaged, blown so bacteria had entered the products,packaging was sodden so crates obviously left out in the rain. For 6 consecutive weeks l had increasing problems with my delivery. When my boxed foods arrived so wet the packaging disintegrated customer service advised me to use the contents! A replacement delivery was arranged for my… Read Full Review

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★★★★★

“Halifax branch”

Written on: 19/09/2020 by Owenx6 (1 review written)

Well impressed with the staff at Halifax store. Fantastic covid cleaning at the self scanning tils… Read Full Review

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★★★☆☆

“Delivery conditions changes without notice”

Written on: 18/09/2020 by hoWoodard1949 (1 review written)

I used to buy at Tesco for ages, since I had kids, I started to use the delivery. Everything was good. But today, I received a call from the driver, saying I have to go downstairs to take my delivery, because he is not allow to bring it to me, I live in a second floor with two small kids. I was surprised because I didn't see nothing about that. If I used the delivery is for a reason, so I am going to change the shop for my next deliveries. Really disappointed… Read Full Review

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★★★★★

“TESCO ROSYTH - GO ABOVE AND BEYOND”

Written on: 07/09/2020 by sheilsieP (1 review written)

Having stopped off at Tesco Rosyth to purchase tea, coffee etc for our Office, the checkout wasn't accepting the Company Credit Card. A young lady tried to help unsuccessfully and called on a young man who also was unsuccessful. I asked if I could set aside my purchases and come back later with a cash to pay and the young man immediately said "oh no you're not doing that, I will pay for them" and put the goods through on his card. I was overwhelmed with his kindness and said I would return… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 04/09/2020 by NJNS (1 review written)

AVOID TESCO OR RISK BEING LEFT WITH NO FOOD OR MONEY If I could give Tesco a rating of no stars then that would be appropriate. This is the second time Tesco has left me with no food but have taken my money. Shop showed as delivered, so I called (the lady was very lovely) to enquire. She looked into it for me and she was told that the van my order should have been on the driver was off sick and had been put on other vans but would be late. I said that would be no problem as I needed the… Read Full Review

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