New card, has one minute credit. Helpline not working.

Purchased this card for the first time ever(£10). When numbers are dialled, it kept repeating "your call cannot be connected" over and over again. Called the customer service and the goon tried pretending that he could not hear what I was saying. Tough it is ten pound, I will, definitely, make the effort to complain to trading standard; and everyone should do the same.

The calling cards are now fake when I bought ten pounds worth calling cards could not reach. My the numbers I was dialling but kept loosing a minute with each redial I have called the customer service number to complain there has not been any help.l I have evidence it's now a sham do not buy any of the post office calling card you. Will loo Loose your money and they don't care.

Just does not work for me even though my pass number is correct phone always says wrongheaded no. Would never buy again nor recommend

Very easy to purchase but absolutely useless. A £5 phonecard which normally gives 35 minutes to a Ghanaian mobile phone gave 21 mins. Then would not connect a single call, each attempt took 1 minute from the card. Finally was left with 13 minutes of which 8 were used on an actual call.

8 minutes out of 35? Total rip off

"Your call can not be connected...." "Your call can not be connected...."

Ive just tried to call a mobile number in south africa using a post office card , i think ive done things correctly on the card , rings the other end but just keeps ringing ,ive text the person and the phone doesnt ring the other end , ive tried several times to ring but nothing , am i doing everything right?

Ive been purchasing post office phone cards every couple of months for for over 3yrs,everything was fine,until last year I went to Airdrie post office,purchased a card,got home scratched the code panel and there was no number left underneath,back to p.o explained and after 10 minutes trying to get a replacement,the cashier eventually gave me another one,I said that I would scratch it b4 leaving p.o to discover that it did the same thing,she said,must be a faulty batch,so got another and it was ok.Bought one last week,happened again,these cards are utter rubbish.No more.

I bought the phone card to call my daughter in Spain..9 times out of 10 I could not get through. If I phoned without the card ..you guessed it..I got through. When I phoned the help line I too got fobbed off...someone would ring me within 24 hrs but yep you guessed it again..no one called to help solve the problem.. I WILL NOT BOTHER WASTING ANYMORE MONEY ON THESE CARDS OR THE RUBBISH SERVICE I GOT FROM THE POST OFFICE.I will look elsewhere now...and I work in a post office.! 0/10 for the card -10 /10 for the service p.s had to do a one star rating...it was mandatory!

i kept getting cut off after 10 minutes and needed to keep ringing back.i rang the helpline and was told they would ring me back within 24 hours,5 days later im still waiting.i have used these cards for years but i have had the same problem with the last 3 i bought so its goodbye post office because i feel its all just a big con.i have found a much cheaper one in a supermarket.

Been trying the last hour to ring malaysia. No explanation why the call cannot get through and when I got on the expensive mobile phone the lines were crackly and cut off again with no explanation.
Not going for another card - not even for the free calls.

I used to be a fan but have swapped as:
1) It didn't even work on the weekend I wanted to call in September
2) The rates are actually higher

Finally, when I called the call centre to ask why I couldn't use the service I struggled to understand what she was saying.

Good bye Post Office