One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302 554269
★★★★☆
4.2 / 5
86.3% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“Simple as abc ”

Written on: 25/04/2018 by Jayjaylui (1 review written)

Happy days, all good, nice lady on.the phone … Read Full Review

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★★★★★

“Quick Easy and Convenient”

Written on: 25/04/2018 by Summernicolexx (1 review written)

The wait on the phone was probably 10 minutes before I reached an advisor but once I managed to get through it was extremely quick and everything went through fine. I was all insured within minutes. No additional questions or bombarding me with offers for anything other than what I wanted. Overall excellent customer service and the advisor was extremely polite… Read Full Review

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★★★★★

“Fast Efficient Service”

Written on: 25/04/2018

Easy access, plain english, and no fancy jargon. Able to insure two vehicles in less than 10 minutes, what more can I say? Would recommend you to any one… Read Full Review

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★★★★★

“Very helpful”

Written on: 25/04/2018 by Norahg1979 (1 review written)

The customer service agent bi spoke to was very helpful… Read Full Review

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★★★★☆

“Good value”

Written on: 25/04/2018 by xcEllis63 (1 review written)

Good value policy with some basic add ons. only gripe I have is that if i change my car there will be a £40 admin fee. Like all brokers lots of hidden fees if you need to amend policy… Read Full Review

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★★★★★

“Interested to help and very efficient”

Written on: 25/04/2018 by rfMcNamara322 (1 review written)

Quickly understood my need and came up with a solution. My issue required connecting to a different team and that happened without delay. I appreciated the fact that One Call were organised, accountable and efficient and resolved to issue to my satisfaction very easily and quickly. Thank you… Read Full Review

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★★★★☆

“Straight Forward Experience”

Written on: 25/04/2018 by Aurora35 (1 review written)

Despite an increase in the original car insurance cost compared to the price quoted on line, the process was straightforward and efficiently conducted by your advisor gc3. I've been with my previous insurance company for years but they could not match your price, especially as I also wanted breakdown cover and you include it free… Read Full Review

By Onecall-Insurance

Written on: 25/04/2018

Hello
Thank you for reviewing are service this is greatly appreciated.
Kind Regards
Charlie

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★★★★★

“Got sorted out”

Written on: 25/04/2018 by Santos220 (1 review written)

Asked what & when the policy would start &got the answer I needed… Read Full Review

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★★★★★

“( RG9) Very good service talked me through the new...”

Written on: 25/04/2018 by Pughle452 (1 review written)

( RG9) Very good service talked me through the new policy process knew their stuff… Read Full Review

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★★★★★

“Keep it simpleciear”

Written on: 25/04/2018 by 21Maher (1 review written)

Clear questions to simplify the new policy terms and conditions by bj5… Read Full Review

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★★★★★

“Car insurance”

Written on: 25/04/2018 by Silvamw441 (1 review written)

Excellent service through out getting my insurance sorted !… Read Full Review

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★★★★☆

“Very helpful and friendly”

Written on: 25/04/2018 by Tyshawn147 (1 review written)

Will definitely recommend your services to friends and family… Read Full Review

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★★★★★

“car insurance review”

Written on: 25/04/2018 by 122Penn (1 review written)

The conversation with the operative rg9 was excellent answered all the relevant questions I asked, and she had a lovely phone manner, could not of done any more for me, perfect… Read Full Review

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★★★★☆

“se5 was very helpful ”

Written on: 25/04/2018 by 189Garrett (1 review written)

I would recommend this insurance service… Read Full Review

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★★★★★

“Van”

Written on: 25/04/2018 by zoWheeler464 (1 review written)

Very quick service & very economically priced quote.I would certainly recommend to friends & family… Read Full Review

By Onecall-Insurance

Written on: 25/04/2018

Hi
Thank you for taking the time to review our service we do appreciate your feedback.
Kind Regards
Charlie

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★☆☆☆☆

“Don’t use OneCall”

Written on: 25/04/2018 by Murrayxx166 (1 review written)

While proceeding with the online payment I am asked for a number of upgrades. The ‘inclusive’ breakdown didn’t include a flat tyre. I stopped the process, but they had my card number. I was too late. I recommend Carole Nash Insurance, if you can cope with a constant call requiring payment. I shop around again next year. Other than a legal obligation, this insurance company has no benefit… Read Full Review

By Onecall-Insurance

Written on: 25/04/2018

Hi
I’m very sorry to see you taking the time out of your day to express your dissatisfaction in relation to the service you have received I would like to thank you at the same time as we require feedback good or bad.
If you could please edit your review to contain either your reference number or policy number I will be more than willing to take the time to look into this for you and will address the area of concern correctly and promptly in order for us improve.
Kind Regards
Charlie

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★★★★★

“Saab 95”

Written on: 25/04/2018 by Fernando309 (1 review written)

Excellent service. Top notch. Would definitely recommend to a friend. Insured with one call before and had excellent service… Read Full Review

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★★★★★

“My new policy.”

Written on: 25/04/2018 by bsChristie363 (1 review written)

With one call I have ended up with the same insurance company as last yr, but they beat my renewal quot by £90. Found it bit more complicated when talking to advicer, but got a posted copy sent to me.i am a techno phob. Advicer was very pationent with me and did there best with me… Read Full Review

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★★★★★

“Hassl-Free”

Written on: 25/04/2018 by 393Harris (1 review written)

Hassle Free from getting my quote to completing my purchase.I called customer service to get immediate cover and spoke with a lady from the validation team.She was great,very helpful and within mins I was fully covered… Read Full Review

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★★★★★

“quick and simple”

Written on: 25/04/2018 by Carr298 (1 review written)

it was easy and simple to use I love the fact that it was quick, easy and simple to use… Read Full Review

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