One Call Car Insurance Reviews - www.onecallinsurance.co.uk

★★★★☆
4.4 / 5
88.7% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecallinsurance.co.uk
One Call Car Insurance - www.onecallinsurance.co.uk

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Latest Reviews

★★★★☆

“very good on line service”

Written on: 03/04/2020 by KierraBarr279 (1 review written)

I went on line to get a quote for my car insurance today and I found that the online service was very good… Read Full Review

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★☆☆☆☆

“Impossible to cancel my renewal policy ”

Written on: 03/04/2020

I have spent the whole morning trying to cancel the renewal for my van . After trying various options I am losing the will to live ! The live customer help was just sending me round in circles . I am self isolating at the moment due to the c virus and therefore cannot get out to post a letter . I cannot even send an email as there does not appear to be an email address . I appreciate these are difficult times but I would have thought that it should be possible to cancel a renewal policy by… Read Full Review

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★☆☆☆☆

“Coronavirus fail”

Written on: 03/04/2020 by LesleyHughes (1 review written)

I had a new policy. Last week I was asked for drivers licence details or my policy would be cancelled,. I went on the one call website gave my details but the portal kept coming back saying no. I tried to speak to chat it was closed I tried to ring the office it was also closed. Now my insurance has been cancelled and they have charged me £58.81 for the privilege. I managed to get on to chat today but the agent refused to refund my money or reinstate my insurance… Read Full Review

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★★★★★

“Amazing site, great cover, good value.”

Written on: 03/04/2020 by MikeLeeder (1 review written)

Excellent website.great value… Read Full Review

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★★★★★

“Car insurance”

Written on: 03/04/2020

Excellent service at brilliant price I have been with you before and was a good company then only the price made me move thank you for the ervice and I would recommend to all family and friends… Read Full Review

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★☆☆☆☆

“DISGUSTED”

Written on: 02/04/2020 by 243Hickey (1 review written)

DISGUSTED that having to cancel my policy due to corona virus I had to pay the full amount of the policy upto AUGUST… Read Full Review

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★★★★★

“After the third time of trying to chat, the adviser...”

Written on: 02/04/2020 by Newman35 (1 review written)

After the third time of trying to chat, the adviser gave excellent service and sorted the problem. Many thanks… Read Full Review

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★★★★★

“Very good service ”

Written on: 01/04/2020 by EM54 (1 review written)

This was the first time I had used the online chat service. The representative was extremely helpful and managed to get me a more competitive quote than I had been previously offered… Read Full Review

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★★★★★

“Very pleased with advisor. Very knowledgeable and very...”

Written on: 01/04/2020 by Gunners123 (1 review written)

Very pleased with advisor. Very knowledgeable and very helpful, nothing was too much for her. Pleased to have taken policy with One call. The advisor had a lot to do with it. Thanks once again… Read Full Review

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★★★★★

“Fantastic & understanding”

Written on: 01/04/2020 by Leemantoo (1 review written)

I recently had to contact one call to amend my policy. The adviser was very helpful and listened to my request in detail and She understood the changes I wanted to make and I liked the solution that was proposed, and I was happy with it. Its good to see that good customer service still exists and I would recommend One Call to my friends and family… Read Full Review

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★★★★☆

“Efficient live chat.”

Written on: 01/04/2020

Due to Corona virus crisis no phone support available but live chat was quick and efficient… Read Full Review

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★★★★☆

“Quick response reasonable price service is...”

Written on: 31/03/2020 by AshleighNicholson (1 review written)

Quick response reasonable price service is professional would recommend to family and friends… Read Full Review

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★★★★★

“Excellent”

Written on: 31/03/2020 by Matthews134 (1 review written)

Excellent service and prompt response from my call advisor thank you… Read Full Review

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★★★★★

“First impressions really count”

Written on: 31/03/2020 by ChrisandLynnM (1 review written)

I went on Live chat because of inaccuracies in the Statement of Facts there were 5 and I didn’t know if they were material or not. I also noted the claims number on the web site differed from that on my Welcome Letter. Your agent was patient and confirmed he had corrected the details and clarified that the claims number on the letter was the correct one. I hope to never have to use it being claims free for decades now. I am not an expert on the computer but it went smoothly. Great work. … Read Full Review

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★★★★★

“One call on line chat”

Written on: 31/03/2020 by MelFin1 (1 review written)

I used one call’s on line chat today to add my husband to my policy. My online advisor was called KarlyS eXKS8 who was extremely helpful whilst dealing with my request. I have been with one call for years and highly recommend them… Read Full Review

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★☆☆☆☆

“Will not be returning.”

Written on: 31/03/2020 by Vespagulf (1 review written)

Will not be returning… Read Full Review

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★★★★★

“Insurance Renewal”

Written on: 31/03/2020 by bqChurch498 (1 review written)

Time to renew insurance, I had questions about the improved quote regarding price and content. These were all answered swiftly and to my satisfaction. Thanks to BM8… Read Full Review

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★★★★☆

“OK so far”

Written on: 31/03/2020 by Beasleysl50 (1 review written)

So far so good. Good price. Yet to receive my log in for the portal. All been easy including giving permission for them to check me on DVLA… Read Full Review

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★★★★★

“BM8”

Written on: 30/03/2020 by KaseyCompton (1 review written)

I had a live ch with BM8 and he was very helpful and courteous. I have been with OneCall for a few years and I have not had any problems/issues with them. Very good service… Read Full Review

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★★★★★

“i am very happy to use this compave . I have been...”

Written on: 30/03/2020 by ktMeyer163 (1 review written)

i am very happy to use this compave . I have been using this company before , good service… Read Full Review

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