One Call Car Insurance Reviews - www.onecallinsurance.co.uk

★★★★☆
4.4 / 5
88.6% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecallinsurance.co.uk
One Call Car Insurance - www.onecallinsurance.co.uk

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Latest Reviews

★★★★★

“RW2 ”

Written on: 15/01/2021 by Chris297 (1 review written)

I did live chat with RW2 about a second policy and I can say this is the best insurance company ever they give the cheapest quote ever I got my second car insure for £30 I can believe this they staff are excellent as well I would 100% recommend OneCall insurance to any one… Read Full Review

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★★★★★

“Change policy ”

Written on: 15/01/2021 by AliviaTierney184 (1 review written)

Very helpful and knowledgeable… Read Full Review

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★★★★★

“Fast service”

Written on: 15/01/2021 by ClarissaAbernathy370 (1 review written)

Had problem with my new policy rw2 helped and it was quickly resolved five stars from me… Read Full Review

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★★★★★

“Very good service ”

Written on: 15/01/2021 by Dominguez346 (1 review written)

Very good service from one call never had a problem. Nice friendly on live chat to KS2… Read Full Review

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★★★★☆

“Premium club renewal”

Written on: 14/01/2021 by AbbeyElvis (1 review written)

Phone to clarify renewal quotation, had an annoying long introduction on connection & slightly longer wait than expected to talk to an agent, but once through , the agent was very polite,knowledgeable & helpful, Answered all my queries straight off the bat… Read Full Review

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★★★★★

“Amendments”

Written on: 14/01/2021 by Nevaeh388 (1 review written)

I needed to change my policy to cover a new car and to add a driver. Staff member RW2 was very helpful and very efficient. She obviously knew the business very well and i felt confident dealing with her. It did take rather a long time but this was probably unavoidable… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 14/01/2021 by StephC82. (1 review written)

Fab service from the adviser, very helpful and knowledgeable and solved my query quickly. Would highly recommend… Read Full Review

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★★★★★

“Excellent service”

Written on: 14/01/2021 by Johnstonmc498 (1 review written)

Good and easy communication. Fair rates. I hope they are as good as this if ever l needed to make a claim...!… Read Full Review

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★★★★★

“First class service”

Written on: 14/01/2021 by Litzy471 (1 review written)

First of all apart having to wait 25 mins to receive a response ...everything else was good My Query was dealt with effectively,and straight forward advice very helpful and sorted 100% I would describe the level of service once through was superb And I would highly recommend to anyone needing a reliable service Thankyou… Read Full Review

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★★★★★

“Great service”

Written on: 14/01/2021 by qnGibbs312 (1 review written)

Had to change my car re insured online via chat..all done within minutes..very professional and efficient...been insured with this company for 20plus years..no problems… Read Full Review

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★★★★★

“Simple!”

Written on: 13/01/2021 by Camilleh1972 (1 review written)

CR4 was very helpful and dealt with my needs very efficiently! Would highly rate my experience as easy, seamless and effortless... very happy!… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 13/01/2021 by 4r5eh0les (1 review written)

Phone lines are closed, even between the hours they claim to be open and for platinum policy holders who they claim to have a dedicated line for. Unhelpful staff on live chat, lots of spelling mistakes and information provided did not even make sense. Oh well, they’ve lost my business… Read Full Review

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★★★★★

“efficient, polite, and quick response”

Written on: 13/01/2021 by George210 (1 review written)

i contacted the renewals department, i was dealt with in a polite manner, i had all my questions answered, I was very satisfied with the quote. I will definitely be recommending to my family and friends. I was very happy to make the call… Read Full Review

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★★★★★

“Great, easy, value”

Written on: 13/01/2021 by JaelynnChilders (1 review written)

An adviser dealt with my query. Very professional, polite, listened to me and then saved me money. All good happy days. Thank you… Read Full Review

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★★★★★

“Cancelled direct debit”

Written on: 13/01/2021 by EvelynCraig333 (1 review written)

Querying after receiving email to say that direct debit had been cancelled. Quick response to say that 2 dd had been going through so I was being credited + this had already been actioned. Really good customer service. Good result… Read Full Review

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★★★★★

“Very helpful ”

Written on: 13/01/2021 by Rachaelz213 (1 review written)

Great to deal with got what I needed with no problems … Read Full Review

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★★★★☆

“Good service”

Written on: 13/01/2021 by Driverbiker (1 review written)

I liked the fact I was able to talk to someone who was very helpful. They managed to sort out my problems and they were very polite and respectful whilst doing this. I would certainly recommend them to a friend or colleague for their insurance needs… Read Full Review

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★★★★★

“Highly recommend ”

Written on: 13/01/2021 by PaulaAshton (1 review written)

Had no problems over the past 12 months . I recieved £40 off my home insurance so definitely a returning customer for both car and home… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 12/01/2021 by Burgessst160 (1 review written)

The advisor was very pleasant, helpful and polite. No complaints at all. Managed to lower my payment and explained everything to me… Read Full Review

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★★★★★

“Great Service”

Written on: 12/01/2021 by richardharrison (1 review written)

Had a query with my renewal quote and spoke on line with an adviser. She was very helpful and managed to match the price I’d found on a comparison website which was great. I haven’t had an issue with One Call for over 3 years and would recommend as a car insurance provider… Read Full Review

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