One Call Car Insurance Reviews - www.onecallinsurance.co.uk

★★★★☆
4.4 / 5
88.6% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecallinsurance.co.uk
One Call Car Insurance - www.onecallinsurance.co.uk

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Latest Reviews

★★★★☆

“Very good ”

Written on: 05/07/2020 by Soufiansalhi (1 review written)

Very good very easy very quick very careful very addictive… Read Full Review

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★★★★☆

“Polite and efficient ”

Written on: 05/07/2020 by Caitliny1946 (1 review written)

Queued at the online chat now. Received the contact details I required. I was connected by phone quickly to an adviser. Whom ran through the details and process efficiently. Passed through to the claims management company. Not yet been in-touch with these. The process so far has been efficient and helpful. Would recommend… Read Full Review

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★★★★★

“Payment for change of address ”

Written on: 04/07/2020 by Rocky58 (1 review written)

I was helped by rc2 today and was very satisfied with the service I received I was making a payment for changing my address on my insurance policy for my van it was very easy to follow and I am very happy to be insured by one call insurance they always come up with the best priced insurance when it comes to renewing my car and van insurance I don't have anything negative to say about one call they are always happy to help with anything I need and I would be Happy to recommend them to any of my… Read Full Review

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★★★★☆

“Good ”

Written on: 03/07/2020 by Jkk4 (1 review written)

was quick and good service… Read Full Review

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★★★★★

“Thank you”

Written on: 03/07/2020 by SariahEdmondson77 (1 review written)

I got totally confused with my months cancelled my policy by mistake then realised my Error!! All sorted I. Second live chat thank you … Read Full Review

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★★★★★

“Excellent insurance company ”

Written on: 02/07/2020 by Cookiemonster1963 (1 review written)

What a great customer service as always, I’ve been with this company for 10yrs+ and they have always found me the cheapest quote. The girl I’ve just renewed my insurance got my quote down from £52.45 per month to £42.00 WOW what more can you say. The knowledge of the reproductive was second to none and very knowledgeable and very friendly. I couldn’t receive them enough great prices and customer service WHAT ELSE DO YOU NEED… Read Full Review

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★★★★★

“Good efficient service ”

Written on: 01/07/2020 by JaelynnKirkpatrick (1 review written)

Had cause to call regarding my renewal which compared to other companies was quite a lot dearer. I spoke to the agent on the telephone who was very helpful and understanding. The agent after a discussion was able to offer a better rate which was acceptable to me and I took up the offer on my renewal… Read Full Review

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★☆☆☆☆

“Chat service cut out 4 times! Infuriating service!”

Written on: 01/07/2020 by Christine1984 (1 review written)

The chat service cut out 4 times, each time the person didn't seem to have an ability to read any if the notes so had to re type my situation every time. Still not resolved and now chat facility isnt working. Infuriating and will definitely not renewing with this company!… Read Full Review

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★☆☆☆☆

“Car insurance ”

Written on: 01/07/2020 by dzHooper97 (1 review written)

Didn’t receive revised renewal And won’t honour the quote, quite rude on “chat” too… Read Full Review

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★☆☆☆☆

“Diabolical Service”

Written on: 01/07/2020 by Liedandmorelies (1 review written)

Charged £39 and an extra £118 re a No Claims situation with previous insurers that was recorded incorrectly. Telephoned them, they assured me the charges would not be applied ( I have the written transcript confirming this ) and then took the money anyway! Awful customer service, formal complaint on its way. If no stars were an option, that’s what I’d be assigning… Read Full Review

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★★★★★

“Fantastic service and great price”

Written on: 30/06/2020 by MaxinReading (1 review written)

Just bought my first car and thought I’d have to pay thousands for insurance so was delighted to discover it was a third of the price I’d feared and the excess was so much less than other insurance providers. I got the policy start date wrong and called live chat to get it changed. The operator had it sorted in minutes and was fantastically helpful… Read Full Review

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★★★★★

“Very Professional ”

Written on: 30/06/2020 by JacquelineWade167 (1 review written)

We have 2 cars there already. Very professional customer service. … Read Full Review

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★★★★☆

“Over all service ”

Written on: 30/06/2020 by Rohan219 (1 review written)

Very good service to get back to you. I would recommend to friends and family. Happy with the time it has taken… Read Full Review

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★★★★★

“Car insurancr”

Written on: 30/06/2020 by Nolap296 (1 review written)

Very helpful and polite. Took very little the to get an insurance quote for a car . Would recommend to friends and family… Read Full Review

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★★★★★

“Cheaper by far”

Written on: 30/06/2020 by robertsmith72 (1 review written)

After my previous insurer tried to charge me a £30 broker fee on top of my renewal, the adviser from One Call came up with a quote that was lower than my renewal - and no broker fee. Excellent service and good price… Read Full Review

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★★★★★

“Fantastic”

Written on: 30/06/2020 by peter_r_wong (1 review written)

The adviser was 5* helpful on live chat and my policy was validated and set up within 24 hours. Fantastic all round quality and service… Read Full Review

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★★★★☆

“Good live chat”

Written on: 30/06/2020 by AJimmi (1 review written)

Great live chat service and good insurance package easy retrievable policy documents.poor service on British isle registration numbers. … Read Full Review

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★★★★★

“Excellent member of staff, very helpful with a...”

Written on: 29/06/2020 by slykev (1 review written)

Excellent member of staff, very helpful with a pleasant manner. Nothing seemed to much trouble… Read Full Review

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★☆☆☆☆

“I feel your pain!!”

Written on: 29/06/2020 by peaspottage (1 review written)

Whatever you do, do not cancel or modify the policy. A policy was created in error because my credit card supplier let the payment through when asked not to. I then went on live chat (disaster!!) about an hour for 8 lines of chat to cancel policy. The annual premium for bike insurance £105 - £91 to cancel policy that had been running for 3 weeks - absolutely incredible never paid such extortionate cancelling charges - my advice is to stay away… Read Full Review

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★★★★★

“I am really satisfied this company ”

Written on: 29/06/2020 by Little247 (1 review written)

Customer service was really helpfull and car insurance cheap. Good for me… Read Full Review

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