One Call Car Insurance Reviews - www.onecallinsurance.co.uk

★★★★☆
4.3 / 5
88.4% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecallinsurance.co.uk
One Call Car Insurance - www.onecallinsurance.co.uk

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Latest Reviews

★★★★★

“Excellent communication ”

Written on: 20/08/2019 by Ricerk419 (1 review written)

Very helpful and informative even gave a further discount. Would recommend … Read Full Review

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★★★★★

“Great price and service from One Call”

Written on: 20/08/2019

Got the cover I required with a saving of just under £100. Good friendly service from DG8, very thorough and full of information, which gave me reassurance that I was making the right choice. The phone call took quite a while but this was understandable given the amount of information that was required to be passed between us. All things considered it was a reasonably good experience. Thank you… Read Full Review

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★★★★★

“WOW”

Written on: 20/08/2019 by GeordieSheffield (1 review written)

Cheapest insurance with breakdown cover and only £9.18 per month for 10 months as I said WOW… Read Full Review

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★★★☆☆

“Not happy customer”

Written on: 20/08/2019 by Robwmcl (1 review written)

Took out a 2nd car insurance , all details remained same as first then asked 2 weeks later for NCD proof which wasn’t discussed as operator assumed it was same as first car. So have had to take out another policy with another firm through one call but frustrated at paying 2 set up fees even though I wasn’t charged a cancellation fee☹️… Read Full Review

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★★★★★

“Great service”

Written on: 20/08/2019 by Peak15 (1 review written)

I started the process on-line but needed to ask some specific questions before making payment. Whilst the automated messages are a bit long winded once I spoke directly to a sales person she was easy to understand, extremely efficient, polite and helpful. It was a pleasure to speak her particularly when some call center's employ people who are not easy to hear or understand. Very happy with the service received and I wouldn't hesitate to recommend One Call to others… Read Full Review

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★★★★★

“Easy and friendly”

Written on: 20/08/2019 by Corniche (1 review written)

Cu7 was a very patient,friendly and understanding person. Everything was explained fully. She was very professional and helpful. The insurance quote saved us nearly £100 from my previous insurer. No option but to change to One Call. Thanks… Read Full Review

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★★★★★

“Happy repeat customer”

Written on: 20/08/2019 by Sheila420 (1 review written)

JE3 was very helpful and gave me all the required information clearly although quickly but happy to repeat parts for me. Before I reached him though I was replying to a message which asked me to phone a main number and no clue as to which number on my keypad would access the Retention Department. I ended up with 9 minutes waiting in the wrong queue because of that. The lovely advisor quickly put me to the correct department which was good but I was getting a bit stressed and not sure if I… Read Full Review

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★★★★★

“Helpful polite and efficient service”

Written on: 20/08/2019 by gkLyon87 (1 review written)

Good service helpful polite and informative staff, efficient entry of details, competitive pricing Would recommend to family and friends … Read Full Review

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★★★★☆

“Good competitive price”

Written on: 20/08/2019 by Pain8866 (1 review written)

Enquiry made online, quick response and a very competitive price. There was a query with the details and was contacted by One Call Insurance immediately. This was rectified after a few minutes and documents sent to me electronicly soon after. Very helpful… Read Full Review

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★★★★★

“Car insurance policy”

Written on: 20/08/2019

Very helpful and efficient service , with polite helpful staff Would recommend… Read Full Review

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★★★★★

“Ks3”

Written on: 20/08/2019 by Batesoh281 (1 review written)

Very happy with advisor… Read Full Review

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★★★★★

“Excellent”

Written on: 20/08/2019 by ohJimenez82 (1 review written)

Excellent excellent service from DG8 Explained everything clearly more than happy… Read Full Review

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★★★★☆

“new car insurance”

Written on: 20/08/2019 by Murphy-Altgm101 (1 review written)

fine when i got through but a long time waiting on phone girl was very helpfull… Read Full Review

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★★★★★

“Fast, efficient, courteous, will definitely recommend”

Written on: 20/08/2019 by 1cBydestreet (1 review written)

Very impressed with the fast and efficient service. The price was far the best which included everything I need for my car… Read Full Review

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★★★★★

“Very helpful and polite ”

Written on: 20/08/2019 by Madden1945 (1 review written)

Couldn’t ask for a better service… Read Full Review

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★★★★★

“Great service, fast and everything you need! ”

Written on: 19/08/2019 by Janiyav263 (1 review written)

Great service, fast and everything you need!… Read Full Review

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★★★★☆

“Good efficient service”

Written on: 19/08/2019 by Gabru (2 reviews written)

Very good efficient service. customer service agent was very helpful… Read Full Review

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★★★★★

“Friendly Knowledgeable and Pleasant Lady”

Written on: 19/08/2019 by Hoffman351 (1 review written)

Sorry cannot recall the name of the female that I dealt with, however she was extremely pleasant and approachable with a good telephone manner. She sent me a link for me to upload the document required (although I did this previously) and said that once it was received that there would be no additional charge to my account. It was good to be able to talk to a human rather than an online bot… Read Full Review

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★★★★★

“Helpful”

Written on: 19/08/2019 by Hondaaccord (1 review written)

Very good service and helpful everything explained and very cheerful… Read Full Review

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★★★★☆

“Service good but very scripted”

Written on: 19/08/2019 by 141McGraw (1 review written)

Served by bj5. Explained everything clearly and was friendly. The call took a long time which became annoying as I was at work. The outcome was satisfactory rather than exceptional. I would recommend one call but got a better deal on my wife’s insurance which is why I contacted you on this occasion… Read Full Review

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