Stansted Airport Reviews

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Stansted Airport
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Stansted Airport

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Latest Reviews

★☆☆☆☆

“My Personal items were not returned to my hand...”

Written on: 20/05/2019 by Corbin361 (1 review written)

My Personal items were not returned to my hand luggage. As I went through security at Stansted airport my hand luggage was marked as 'High Risk' whatever that mean in Aviation language. The person assisting my lane was very unpleasant and not very helpful. It seems like she would rather be at home enjoying a cup of tea than work on a Sunday at the airport. My hand luggage was taken out of my sight and swabbed twice. When it was eventually returned to me items were missing, including my 30 day… Read Full Review

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★☆☆☆☆

“Stansted is a joke”

Written on: 18/09/2018 by petermo55 (1 review written)

Stansted airport is a joke, cant believe how it has changed so much from our last visit a year ago, can only put it down to having Jet2 and Emirates flying from there now. We arrived at 3.30am and it was absolutely packed our flight was at 6.20 to Corfu we couldn't find any seats in departures, it was a cattle market, the toilets were filthy, living in Essex this was convenient for us but we would rather travel the extra miles to Gatwick rather than go back there, it seems the airport cant cope… Read Full Review

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★☆☆☆☆

“More customers, same train”

Written on: 13/09/2018 by Kaydenr46 (1 review written)

If you wanted to be treated with very little respect use Stansted airport. The train to transfer you is an absolute insult. Stansted boasts more customers but no improvement to the quality of the train or the toilets. Plenty more shops to improve the airports rental opportunities. But other than that I would not use Stansted unless I have to. Also the long stay car park shuttle service is a disgrace, Buses every 15 minutes not the case. The queue stretched from the bus stop to the exit from… Read Full Review

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★☆☆☆☆

“No one to take us or the bags off the Plane!”

Written on: 29/07/2018 by Leslie292 (1 review written)

This weekend we came back from Portugal,after leaving an efficient modern Faro Airport we arrived back at Stansted. Perhaps we had Been unlucky on our flight out from Stansted that swissport had no one to push the plane back. And we were delayed an hour as we sat patiently on the plane.Perhaps the fact the captain said this is London’s third world airport was slightly unfair? But no we arrive back at At Stansted the Captain was correct and they have no one to take us or our bags off the… Read Full Review

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★☆☆☆☆

“Still not been on a flight that has left on time!”

Written on: 18/07/2018 by jessicacharlotteduncan (1 review written)

I have started to fly more regularly due to work and personal trips and have flown from Stansted on at least 5 flights in the last year, but I am still yet to experience a flight that actually leaves on time. Whether Jet2 or Ryanair I have always experienced at least 30 minute delays because of traffic control, whether we are ready to depart on time or early. I am writing this review as I currently sit facing 3 hour delays on my Ryanair flight to Milan. I personally will be trying to avoid… Read Full Review

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★☆☆☆☆

“Crowded with insufficient seating.”

Written on: 25/12/2017 by Porterfield153 (1 review written)

This airport wants to increase its passenger numbers. Since its refurbishment the duty free area is now greater than the passenger seating area. When I was there, passengers were laying on the floor whilst waiting for their flight to be called. This was at 20:00 on a Wednesday. The food outlets were full as once people had a seat they did not leave it. On our return 3 days later we had to wait for 1/2 an hour on the aircraft as the was no one to operate the airbridge or bring steps… Read Full Review

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★★★☆☆

“Not too bad but passport queues too long ”

Written on: 25/08/2017 by NancyMiller (2 reviews written)

Since refurbishment it has got much better. But sill not enough staff checking passports so there are always very long queues… Read Full Review

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★☆☆☆☆

“Worst airport in the world? ”

Written on: 07/07/2017 by Tiffany57 (1 review written)

What a disaster of an airport . This airport is so crowded I'm surprised that it meets safety Standards . Crowds of people standing in all the walkways because there is not enough seating . What restaurants there are are so small that you can't get a table . It's a disaster . I will never travel from here again . Can't say anything positive about the place… Read Full Review

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★☆☆☆☆

“Stansted Never Again, Worst aiport ever”

Written on: 13/03/2017 by mariee004 (2 reviews written)

You know what its like, looking forward to your break in the sun after a very bad start to the year, Well your horrible staff at the security area ruined this what a complete shambles , If they don't know what they are doing how are the people going through there expected to know. Travelled with my elderly mum. After putting our cases on to be x rayed my case disappeared one side and my mums this side to b collected. Many others had gone the other side we all had to wait around 7 of us at the… Read Full Review

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★☆☆☆☆

“Stansted Never Again, Worst aiport ever”

Written on: 13/03/2017 by mariee004 (2 reviews written)

You know what its like, looking forward to your break in the sun after a very bad start to the year, Well your horrible staff at the security area ruined this what a complete shambles , If they don't know what they are doing how are the people going through there expected to know. Travelled with my elderly mum. After putting our cases on to be x rayed my case disappeared one side and my mums this side to b collected. Many others had gone the other side we all had to wait around 7 of us at the… Read Full Review

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★★★★☆

“Everything was quick and well done”

Written on: 05/02/2017 by acLopez267 (1 review written)

Despite all negative reviews, I have a good experience with this airport. I arrived more than 2 hours earlier but from arrival to after security check it only took 20 minutes ... I used self service for checking in my bag and then used fast track for security check (5 GBP charge) but regular waiting lines were not bad at all, it would go quickly even without fast track choice. Staff was nice and polite. I must admit that the airport was very crowded, almost like a stadium and that waiting… Read Full Review

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★☆☆☆☆

“Vile”

Written on: 05/12/2016 by O'Sullivandz174 (1 review written)

Disgusting experience from start to finish. Security a shambles,travel on my own with a baby and staff so rude and unhelpful. Then got stung with a £50 bill for going over 10 mins at pick up. The airport owners should be ashamed of themselves… Read Full Review

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★☆☆☆☆

“Worst airport in the universe”

Written on: 28/10/2016

This airport is hell on Earth. After passing through security you are corralled into a 1km long shopping mall, and finally reach a seating area with inadequate seating. I eventually found somewhere to sit on the floor next to a goods lift just around the corner. Never, ever again, when I next go abroad I'm going to swim across the sea -- it would certainly be more pleasurable than that hellish shopping mall… Read Full Review

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★☆☆☆☆

“UK's Worst Airport?”

Written on: 16/10/2016 by Gretchenl219 (1 review written)

Traveled through Stansted last weekend. Enormously long security queues. Security staff itching for confrontation with passengers. Contradictory instructions in respect of what can and cannot be left in hand luggage. Will never use Stansted again and would not recommend to anyone… Read Full Review

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★☆☆☆☆

“Stansted has gone downhill since it's been refurbished”

Written on: 02/10/2016 by LAWREC (1 review written)

Stansted used to be a good airport, but not any more. The Meet and Greet is now nothing more than parking in the short stay carpark. The security gates are a bit of a shambles. You put your items in the tray, and then the system is designed so that other people can push in front of you, and you have to wait ages to actually get your tray on the belt. They have changed the lounge area to basically just a shopping area, without enough space for people to sit down. Everyone is crammed into a… Read Full Review

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★☆☆☆☆

“Wait for an hour at 12 in the morning - absolute hell”

Written on: 27/09/2016 by Bishenden (10 reviews written)

Absolute hell. Fine going out but on a 12am Monday night arrival the queue is miles long and you will potentially have to wait up to an hour just to get the coach back to the car park. The bus turns up every 15 minutes and expect to be crushed to get on the bus… Read Full Review

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★★☆☆☆

“Failing”

Written on: 26/09/2016 by Johnsearle (1 review written)

A great shame , a once shining example of a lovely Airport now in serious decline, I really wouldn't know where to begin, let's just say on arrival back from your holiday destination it will take you at least 2 hrs to get though , baggage reclaim that have no cases , well not for 45 minutes anyway ,automated passport controls that don't work , staff that couldnt give a damn. And a long term car park bus driver who had not A clue about the drop off points ,took 40 minutes to To get to our… Read Full Review

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★★★★☆

“First time nerves”

Written on: 14/08/2016 by KennyReyes323 (1 review written)

Myself and 4 members or my family flew from Stanstead last week to Slovenia. Only one of the party had flown before. I am disabled and needed assistance. Nothing was to much trouble for the airport and easyjet staff. I had been panicking for weeks about the flight and how to get through the airport but everyone was so kind and helpful. I can not thank them enough. It is a busy airport but everyone we met had time to help me and my family… Read Full Review

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★☆☆☆☆

“Filthy Unorganised”

Written on: 13/06/2016 by LionelKeith (1 review written)

o h dear oh dear what a disgusting unpleasant place to be we flew out and back into Stanstead during week of 05/06/16 departure lounge was sort of ok BUT the arrival area was terrible because we had a long car journey we decided to use the toilets "MY GOD" THE LADIES WERE FLOODED AND DIRTY/ THE MENS HAD HALF THE URINALS OVERFLOWING THE OTHER HALF WERE FILTHY AND THE DISABLED SMELT AND WERE ALSO DIRTY.Gatwick This was not going to be the end of our discomfort we caught the bus to the long stay… Read Full Review

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★☆☆☆☆

“Bring back BAA”

Written on: 09/05/2016 by GaryHawksworth (2 reviews written)

Stansted was never a great airport but since BAA left it has become much worst with the greedy owners using every trick to make you pay. They have redeveloped the terminal to maximise retail space which has made the queueing worse and now does not provide enough seating in the main terminal building. Charging for dropping off is a blatant rip off particularly when you only get 10 minutes, may end up queueing to get out and land a £50 charge if you go over. I can't wait to get more flights… Read Full Review

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