Post Office Travel Money Card Reviews

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Post Office Travel Money Card
Post Office Travel Money Card
Post Office Travel Money Card
Post Office Travel Money Card

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Latest Reviews

★☆☆☆☆

“never again”

Written on: 10/05/2019 by tps1 (1 review written)

was sold this card yesterday and have had such trouble getting it activated. followed instructions on letter, went back to the post office and considering she thought I was travelling that day she did not advise me that I could not activate until after 10.30 the following day. followed instructions again, still no activation so had to call up. staff member also put euros on card when my understanding is that when you use it abroad it automatically changes currency (that's the idea of it!). I… Read Full Review

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★☆☆☆☆

“Nearly lost my £1529”

Written on: 21/09/2018 by Arifkhan2018 (1 review written)

I brought this travel money card March 2018 to travel Italy. then I top up £1600 from my Bank of Scotland account. after one week post office block my account just before my holiday start. Now they saying I need to get this money from my bank and bank said this money is with post office account so they can not do anything. So I just had to cancel my holiday trip. Till today I didn't get this money from post office… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“we used our travel money card in Turkey in an airport...”

Written on: 16/09/2018

we used our travel money card in Turkey in an airport atm only to be charged the equivalent of £70 for a £400 withdrawal(in lire)despite clicking lire. The exchange rate was also not as good as our Halifax card so DONT USE THIS...Post office say they cannot do anything as this was the bank charge, nothing to do with them(AK Bank)… Read Full Review

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Was this review helpful? 2 0
★★☆☆☆

“incredibly complicated procedure”

Written on: 04/02/2018 by Jamesatmacs (1 review written)

I have a travel card just to use as a back up to my credit card when I want to get cash. The number of passwords, passcodes, memorable words etc are ridiculous. The bank is not as complicated. I can't even change my address on the website. I don't really want to send a copy of my drivers licence via email or post. I asked if this could be verified at the Post Office and they said no. Just spent the last 45 minutes on the phone to the Post Office trying to get my account unlocked because I… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Not fit for purpose. AVOID!”

Written on: 04/12/2017

What a mistake to get this card. They give a poor exchange rate when you top up with the idea that the charges to use it will be less overseas. Not true. Got stung for a heap of charges and have had zero response from their customer services. I withdrew the same amount on my debit card 4 days later and it was £15 cheaper. Just use your debit card, don’t use this card it’s useless… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“lost money.”

Written on: 01/12/2017 by Abbey231 (1 review written)

£2000 put onto travel card to go to Australia...Activate card and checked balance following day...Now only worth £1798....Do the post office charge £202 for this terrible service… Read Full Review

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★☆☆☆☆

“DEDUCTIONS OF 27% MADE IN ERROR”

Written on: 25/10/2017 by karenduffy (1 review written)

£600 DEDUCTED FROM CARD BY POST OFFICE AND DESPITE ADMITTING THEIR ERROR THEY ARGUED THAT IT WOULD HAVE TO BE 10 DAYS BEFORE THEY COULD PUT THE FUNDS BACK ON OUR CARD. WE ESCALATED THE PROBLEM AND RECEIVED NOTHING BUT INCOMPETENCE INEFFICIENCY AND COULDN'T CARE LESS ATTITUDE. wE PUT MONEY ON THIS CARD TO SPEND ON HOLIDAY AND CAN'T GET IT BACK UNTIL WE GET HOME APPARENTLY. DO NOT UNDER ANY CIRCUMSTANCES EVEN CONSIDER USING THIS FACILITY JUST DON'T DO IT… Read Full Review

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Was this review helpful? 1 0
★★☆☆☆

“Not good”

Written on: 18/10/2017 by Alexzandera394 (1 review written)

I have had terrible problems loading currency on to my card on-line. I would NOT suggest it to anyone.I had a Thomas Cook card previously & had no bother putting currency on to it. When you phone Post Office you can't even speak to someone who can be of any help. Not Happy with PO money card… Read Full Review

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★☆☆☆☆

“Don't touch it with a barge pole! ”

Written on: 30/09/2017 by Estrellak157 (1 review written)

When on holiday errors from the bank need to be addressed instantly not a few days later. On using this card for three holidays two have Ben fraught with problems the PO were unable to deal with immediately Having had card cloned and rinsed at a motorway toll booth in France they closed the account with no notification and could then not get us a new card Several errors in working out how much we were owed and the exchange rate fell dramaticallly during all this time This year we had great… Read Full Review

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★☆☆☆☆

“Rubbish card !!”

Written on: 19/09/2017 by Princessfiona55 (1 review written)

This card is total rubbish as I have had problems from day one of getting it in April ! First of all when I was abroad it did not recognise my PIN number then it locked and I was stuck abroad with no access to the money I had put on it ! I e mailed from abroad to customer services and was sent a computer generated message telling me they would be in touch within 10 days ! Not much good when your on holiday for 7 days stuck without any money !! On my return I tried to rectify the problem by… Read Full Review

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★★★★★

“Post Office Multi Currency Card”

Written on: 07/09/2017 by CharlieZH (1 review written)

Seen a few complaints from people on here who must be using the Post Office Multi-Currency Card wrong in shops and at the ATM. If you use this card or any debit card abroad you should always choose to settle in local currency. The majority of shops or ATMs will give you the first option of settling in sterling DON'T CHOOSE THIS OPTION as the banks charge you a dynamic currency conversion....its not the Post Office charge.The P.O. card has no charges in shops and restaurants and just equivalent… Read Full Review

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★☆☆☆☆

“Leave these holiday money post office cards well alone...”

Written on: 08/08/2017 by Gregorys493 (1 review written)

Leave these holiday money post office cards well alone . Thought I'd with Drew money and left it in atm. Only to find days later that for every transaction I was being charged 30 euros. Rip off Britain well done post office wont be dealing with you again… Read Full Review

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★☆☆☆☆

“Terrible Customer Service”

Written on: 27/07/2017

We have had a TMC for several years and had no problems with it until now. I have not found the fees charged to be expensive nor have I ever had it declined when abroad. My problem is occurred when I have been given a replacement card and have tried to top it up online only to find it impossible. getting a an error message each time from the post office. I have raised this problem with the TMC team several weeks ago and have never had a response. When ringing them up I was held on hold for… Read Full Review

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★☆☆☆☆

“RIP OFF CARD”

Written on: 27/07/2017 by Shea411 (1 review written)

Giving this one star as I am not able to give it zero. Rip off fees when taking money from ATM in Greece. Lack of information from Post Office staff. The Post Office were aware of the issue with fees but are failing to advise people. Don't bother with it!… Read Full Review

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★☆☆☆☆

“Fees ”

Written on: 24/07/2017

When using your card at ATM and cash outs it should automatically default to the currency of the country you are in . It does not and you get exchange fees to pay. A £300 daily limit for withdrawals from ATM. More Fees. Only average exchange rates. This card is more trouble than its worth… Read Full Review

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★☆☆☆☆

“A COMPLETE RIP OFF”

Written on: 21/07/2017 by flStrickland17 (1 review written)

Got the card as an emergency source of funds for my son on his trip abroad . Did not use it tried to get the money back off it and was initially told I could not and then I would have to pay commission . Put 225eu on it and got 185eu back . RIP OFF post office read these reviews please and sort it !… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 20/07/2017 by JackiePickup (1 review written)

What a pile of rubbish was told by the Post Office this was the best thing to take instead of cash, I filled up the card so we could buy petrol in Europe and was only able to use it twice at an Esso Garage no other garages accepted it. Stay away from it and don't let the Post Office talk you into getting one. Waste of time!!!!!!! I didn't like anything about it, if i could give 0/5 I would… Read Full Review

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★☆☆☆☆

“Poor customer service !”

Written on: 08/07/2017 by Drwanderer (1 review written)

Gotten my card as a new traveler to the U.K., was told I had to supply 1001 documents. They refused to reply to my email or even tell me what exactly they needed from me. I had to keep calling and chasing them and also had to keep sending my documents and every time it came back with a different requirement. WHY DIDN'T ANYONE TELL ME THE REQUIREMENTS IN THE FIRST PLACE ?'bb TERRIBLE SERVICE ! DO NOT USE THIS CARD ESPECIALLY IF YOURE A NEW MIGRANT TO UK… Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 30/06/2017 by Paxtons483 (1 review written)

I am a pensioner impossible to cancel DO NOT TOUCH… Read Full Review

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★☆☆☆☆

“Would give 0 stars if I could! ”

Written on: 22/06/2017 by vdSalisbury96 (1 review written)

I was recommended this card in branch when I went to change money for travelling. The woman behind the counter entered my details incorrectly and then said they would email me when I asked if she's like my email address she said oh yeah I skipped that part they'll write to you! Two weeks later I had a letter asking me to send a copy of my passport which I had already done so I emailed them with my passport card number address etc another few days and they said they needed me to send the details… Read Full Review

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