I travel a lot for work so my manager and I decided to give this card a try, as we were looking for something quick and easy to use when I travel for work. The process is absolutely ridiculous, as they ask you for your billing address but not for your delivery address, and then proceed to ship your card to the billing address and there is no chance to change the address. The card never arrived, and there is no way of tracking it or checking if anyone received it. Also, they ship it with the activating instructions, so anyone can then activate it, and get the money inside. There is no shipping confirmation email or notification, it's seriously the worst service I've ever seen. I had to call them 5 times to get the order cancelled and refunded, but they can't do it on the card you used to pay for it, if it's a business account. Nothing they do makes any sense. NEVER TRUST THIS SERVICE.

Absolutely useless if travelling in France. It worked in the motorway tolls but not at the pay at the pump machines - I was travelling on a motorcycle so lots of tank fills / low value transactions. Also failed to work in some supermarkets. Each time it didn't work I was forced to use my normal uk debit card which charges me £1.50 as well a % for the currency conversion. Utter waste of time and money.

Tried to buy one and load it with Euros at the PO. Although they were helpful, their system 'referred' my application. Apparently it could not verify my ID, despite entering passport details twice. I watched her do it, correctly. I am an average UK citizen and haven't moved house for 20 yrs, no convictions, no debts, full employment, what can the problem be ? PO were sorry, couldn't help further, but gave me the (empty) card, and said I'd receive an email with instructions. Next day, they came: either post or email a copy of my passport and one other document to Cumbernauld. Fortunately I have a scanner, so used email, but they still offer only 'up to 3 business days' response. Far too late. And it would be much longer by post. The passport copy has no extra detail that they could not have obtained at the PO counter, so what is the point of all this ? Completely useless. I'll be taking cash instead.

was sold this card yesterday and have had such trouble getting it activated. followed instructions on letter, went back to the post office and considering she thought I was travelling that day she did not advise me that I could not activate until after 10.30 the following day. followed instructions again, still no activation so had to call up. staff member also put euros on card when my understanding is that when you use it abroad it automatically changes currency (that's the idea of it!). I paid £57 for E60....AND I was not advised that you pay a £5 cancellation charge for the card. NOT HAPPY AT ALL

we used our travel money card in Turkey in an airport atm only to be charged the equivalent of £70 for a £400 withdrawal(in lire)despite clicking lire. The exchange rate was also not as good as our Halifax card so DONT USE THIS...Post office say they cannot do anything as this was the bank charge, nothing to do with them(AK Bank)

What a mistake to get this card. They give a poor exchange rate when you top up with the idea that the charges to use it will be less overseas. Not true. Got stung for a heap of charges and have had zero response from their customer services. I withdrew the same amount on my debit card 4 days later and it was £15 cheaper. Just use your debit card, don’t use this card it’s useless.

£2000 put onto travel card to go to Australia...Activate card and checked balance following day...Now only worth £1798....Do the post office charge £202 for this terrible service

£600 DEDUCTED FROM CARD BY POST OFFICE AND DESPITE ADMITTING THEIR ERROR THEY ARGUED THAT IT WOULD HAVE TO BE 10 DAYS BEFORE THEY COULD PUT THE FUNDS BACK ON OUR CARD. WE ESCALATED THE PROBLEM AND RECEIVED NOTHING BUT INCOMPETENCE INEFFICIENCY AND COULDN'T CARE LESS ATTITUDE. wE PUT MONEY ON THIS CARD TO SPEND ON HOLIDAY AND CAN'T GET IT BACK UNTIL WE GET HOME APPARENTLY. DO NOT UNDER ANY CIRCUMSTANCES EVEN CONSIDER USING THIS FACILITY JUST DON'T DO IT

I have had terrible problems loading currency on to my card on-line. I would NOT suggest it to anyone.I had a Thomas Cook card previously & had no bother putting currency on to it. When you phone Post Office you can't even speak to someone who can be of any help. Not Happy with PO money card.

When on holiday errors from the bank need to be addressed instantly not a few days later. On using this card for three holidays two have Ben fraught with problems the PO were unable to deal with immediately Having had card cloned and rinsed at a motorway toll booth in France they closed the account with no notification and could then not get us a new card Several errors in working out how much we were owed and the exchange rate fell dramaticallly during all this time This year we had great difficulty Loading more money onto the card and were told tech dept would be in touch in 3-4 days Useless!

This card is total rubbish as I have had problems from day one of getting it in April ! First of all when I was abroad it did not recognise my PIN number then it locked and I was stuck abroad with no access to the money I had put on it ! I e mailed from abroad to customer services and was sent a computer generated message telling me they would be in touch within 10 days ! Not much good when your on holiday for 7 days stuck without any money !! On my return I tried to rectify the problem by going on line but like today when I have tried to change the currency on it the system asks me for "my memorable answer " well as the system didn't ask me the memorable question how the hell do I know what that is ! I'm totally frustrated and disappointed with this card as it does not work as it should ! I will be taking my money off of it and throwing it in the bin !!!

Seen a few complaints from people on here who must be using the Post Office Multi-Currency Card wrong in shops and at the ATM. If you use this card or any debit card abroad you should always choose to settle in local currency. The majority of shops or ATMs will give you the first option of settling in sterling DON'T CHOOSE THIS OPTION as the banks charge you a dynamic currency conversion....its not the Post Office charge.The P.O. card has no charges in shops and restaurants and just equivalent of £1.50 for each ATM withdrawal as long as you choose to settle in local currency. I used it in Turkey and it was great as I chose to settle in Lira and NOT euro or sterling.Hope this helps as there's a great app that lets you top up on the go.Also you have 13 wallets on the card and can move funds from one to another. It's a great way to use your debit card abroad without all the usual charges as you can register your debit card on the app and transfer from it to the P.O. card.It saves you money and its really convenient.

Leave these holiday money post office cards well alone . Thought I'd with Drew money and left it in atm. Only to find days later that for every transaction I was being charged 30 euros. Rip off Britain well done post office wont be dealing with you again .

We have had a TMC for several years and had no problems with it until now. I have not found the fees charged to be expensive nor have I ever had it declined when abroad. My problem is occurred when I have been given a replacement card and have tried to top it up online only to find it impossible. getting a an error message each time from the post office. I have raised this problem with the TMC team several weeks ago and have never had a response. When ringing them up I was held on hold for almost an hour and gave up waiting. I have emailed them several times and have never had a response. I dread to think what position I would be in if I had to contact them from abroad to resolve a problem. They just seem to have a couldn't care less attitude.

Giving this one star as I am not able to give it zero. Rip off fees when taking money from ATM in Greece. Lack of information from Post Office staff. The Post Office were aware of the issue with fees but are failing to advise people. Don't bother with it!

When using your card at ATM and cash outs it should automatically default to the currency of the country you are in . It does not and you get exchange fees to pay. A £300 daily limit for withdrawals from ATM. More Fees. Only average exchange rates. This card is more trouble than its worth.

Got the card as an emergency source of funds for my son on his trip abroad . Did not use it tried to get the money back off it and was initially told I could not and then I would have to pay commission . Put 225eu on it and got 185eu back . RIP OFF post office read these reviews please and sort it !

What a pile of rubbish was told by the Post Office this was the best thing to take instead of cash, I filled up the card so we could buy petrol in Europe and was only able to use it twice at an Esso Garage no other garages accepted it. Stay away from it and don't let the Post Office talk you into getting one. Waste of time!!!!!!! I didn't like anything about it, if i could give 0/5 I would