VOIP Talk Reviews - www.voiptalk.org

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★★☆☆☆
1.8 / 5
29% of users recommend this
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  • Ease of Set Up

  • Voice Clarity

  • Connection

  • Value For Money

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★☆☆☆☆

“I have been dealing with Voiptalk for many years...”

Written on: 07/05/2022 by Reynaldito. (1 review written)

I have been dealing with Voiptalk for many years without any problems........until I needed Customer support to help me out with a small thing. … Read Full Review

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★☆☆☆☆

“The worst customer service ”

Written on: 12/10/2013

I called to chase upy order and was told by a very rude , impatient girl that she could'nt help me and that I should call back later . Didn't take any details sounded the least bit interested in her job . Where does this company get the customer service staff from ? India ! I called later to speak to the manager and she was worse giving excuses that she was busy etc . Busy doing what exactly ?????… Read Full Review

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★☆☆☆☆

“Support stinks ”

Written on: 08/03/2012

We have been using Voiptalk for some time now and although generally the service is reliable the customer support isn't. I downgraded my service to pay as you go 2 years ago and notified them in writing and received an email back as confirmation. However, when I noticed they were still charging me 2 years on they said I must of re-activated it (when it was not in my interest to do so and why would I after downgrading it) and so basically tough! No, sorry or compensation or anything. But I've… Read Full Review

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★☆☆☆☆

“Support it terrible!!! ”

Written on: 31/03/2011

Support it terrible!!!

I logged a support call nine days ago and have not gotten any response other than a snotty response after threatening to cancel my account. I have now cancelled my account and still got nothing out of them!

Another very concerning thing is that they don't have one contact number for you to call if you have issues or need to speak to someone... ironic considering they are a VOIP provider.

Stay away and don't give them your money!… Read Full Review

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★☆☆☆☆

“I purchased a incoming DDI to use with an IAX trunk to...”

Written on: 27/04/2010 by Chris Priest (1 review written)

I purchased a incoming DDI to use with an IAX trunk to my server, since setting it up, I have been unable to dial in and actually understand the person answering the phone, the quality is appalling. SIP phones locally and remotely are perfect, so I know it's not my end.

Anyway, I logged a support call on the 8th April and received a response from one of their team on the 9th April. Since them and repeated emails from me, I have not heard a single word from them despite me chasing them for an… Read Full Review

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★☆☆☆☆

“Terrible support. Had a problem saying I could ring...”

Written on: 21/12/2009

Terrible support. Had a problem saying I could ring out but in coming calls not working. Got an automated response saying they had logged my ticket then after repeated attempts to contact someone just could not get hold of anyone. Even their sales line couldn't be bothered to talk to me… Read Full Review

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★☆☆☆☆

“Unreliable service - one day it's fine, the next day...”

Written on: 16/10/2007 by farhills (1 review written)

Unreliable service - one day it's fine, the next day dropping calls, poor line quality, number unobtainable. They have major quality problems to overcome before I would recommend them to anyone… Read Full Review

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☆☆☆☆☆

“Automatic provision problems at VOIP talk(i.e. your...”

Written on: 30/07/2007 by wesbrown (1 review written)

Automatic provision problems at VOIP talk(i.e. your bank gives them the money, but Voiptalk think not and then they don't allocate you a product) and you have to wait days for them to figure out they have got your money, and they eventually give you the service… Read Full Review

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☆☆☆☆☆

“If you want to use VOIP, I suggest you find another...”

Written on: 23/05/2007 by davidfarrand (1 review written)

If you want to use VOIP, I suggest you find another provider that provides a little support than VOIP Talk… Read Full Review

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☆☆☆☆☆

“The idea behind Voip, and please correct me if I'm...”

Written on: 30/07/2006 by jaybee1960 (1 review written)

The idea behind Voip, and please correct me if I'm wrong, is to provide us, the consumers, with LOW COST telephone calls through our broadband connection.

Quote from website:
With our VoIPtalk Unlimited residential package you can make unlimited calls to UK and international destinations from as little as £9.99* per month.

Hang on a moment!! I wish no disrespect, but £9.99 for unlimited may sound cheap, BUT THIS IS VOIP! I can get it for less with my landline through the likes of Toucan or… Read Full Review

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