The National Lottery Reviews - www.national-lottery.co.uk

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The National Lottery - www.national-lottery.co.uk

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Latest Reviews

★☆☆☆☆

“Frosty Bingo Card”

Written on: 05/11/2021

Frosty Bingo Card £3.00 bought in local shop. Callers Numbers scratched off to reveal no numbers under 16.This means on all four cards no win possible on the total of 20Rows,4 Columns no possible win, 4 Diagonals no possible win and no chance of getting the four corners. This leaves 16 Columns and 4 Diagonals with a chance to win. National lottery say this is fair to the customer, the rows payout the smallest prizes of £3and £5, as these are the usual 2 amounts likely to be won it seems far… Read Full Review

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★☆☆☆☆

“Lets all stop playing for a month or 2 ”

Written on: 10/10/2020 by Medinauc491 (1 review written)

Lets all stop playing for a month or 2 and hit them in the pockets keep rolling it over and giving silly lucky dip free which never going to win scamalot have wreaked a once good game with greed the prizes are not there anymore robbing the players… Read Full Review

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Was this review helpful? 13 1
★★★★★

“Fantastic service so far”

Written on: 22/08/2020 by NicoleDias (1 review written)

I have played for the national lottery from Your Lotto services and it has been a great and thrilling experience. I do not know where all the negativity comes from. So happy with the experience. :)… Read Full Review

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Was this review helpful? 0 10
★☆☆☆☆

“Poor customer care ”

Written on: 11/08/2020 by Meredith63 (1 review written)

Lottery instant game played but I could not view it. Message came up stating I had not won. I play games regularly and try them first and my internet connection is good. Lottery refused to refund. Only £3 I know but it's the principle. I bought an item that did not work. Surely a legal requirement for a refund, but no. Lottery just keep giving excuses not to pay and stating its my fault. I am not buying any more instant games and likely to switch main ticket now… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Free Lucky Dip Lottery ”

Written on: 08/07/2020 by Wardww238 (1 review written)

Since the last lot of changes to the lottery it has become a total waste of time playing. Adding the extra numbers and changing winning criteria has made the draws even less likely to win a prize. I’m putting my money on post code lottery from no on… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Powerball mega ball ”

Written on: 10/06/2020 by davidtoomergarvin (1 review written)

Powerball and mega ball if you ever watch the drawing when the balls come down the cameras out when the balls pop up the camera goes in so you really never see if the ball popped up On its own Or dropped in number two how can you decrease the jackpot yet keep the ticket price at two dollars. … Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“rip off. Do not play”

Written on: 31/05/2019 by Yael283 (1 review written)

This is a total rip-off. I bought a scratch card and it was so confusing. Their ‘customer helpline’ cost 6 pounds to make one call (not including network charges)… Read Full Review

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Was this review helpful? 6 1
★☆☆☆☆

“You better off put the money you want to play on the...”

Written on: 23/06/2018 by Cassiush186 (1 review written)

You better off put the money you want to play on the side end of the year you can have a great holiday with that money, don't waist your money with lottery or euro million… Read Full Review

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Was this review helpful? 9 1
★☆☆☆☆

“serever not fit for purpose! fed up with website...”

Written on: 06/10/2017 by 57Taylor-Alt (1 review written)

Absolutely appalling!!!! is there an official ombudsman for websites like lotto/euromillions!!!!!????? I hgave the app on my ipad, phone, and other tablets and it is impossible!!! to getr into the site to buy a sodding ticket before the deadline on date of draws. and before you annoying people shout "why don't you play it earlier or be more organised...?" some of us have lives and the lotto is NOT the priority or at the top of a to-do list in our working week but when we remember to get into… Read Full Review

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Was this review helpful? 2 1
★☆☆☆☆

“Not clear and transparent about their Ts & Cs”

Written on: 10/12/2016 by Kalebm202 (1 review written)

I contacted the National Lottery in August 2016 to ask them if they could clarify their definition of a UK resident for the purpose of their Ts & Cs (and to make sure I was eligible to play). I never received a response so I followed the complaints procedure displayed on their website but still didn't receive a response. I even contacted the Gambling Commission who initially seemed quite helpful but soon stopped responding too. It is now December 2016, and they still have not responded to my… Read Full Review

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Was this review helpful? 3 1
★☆☆☆☆

“Instant Game ”

Written on: 31/07/2016 by Mead153 (1 review written)

Do not play Instant Game. Winning at 3.45 perhaps but in the amount of 0.25p or 1 pound. I spent more than 40 pounds won a few times 0.25 p !!!… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“FIND ANOTHER BET”

Written on: 20/02/2016 by magnifico246 (1 review written)

EURO MILlIONS WASTE OF TIME AND MONEY.......... MATCHED THREE OUT OF FIVE MAIN NUMBERS AND ONE OF THE TWO LUCKY STARS .........PAID 4 to 1 £10 For £2 UNBELIEVABLE FIND ANOTHER BET. IN FACT ANY OTHER BET!!!!!!!!… Read Full Review

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Was this review helpful? 2 1
★☆☆☆☆

“The National Lottery is probably fixed”

Written on: 25/01/2016 by Mike048 (19 reviews written)

The National lottery is run by Camelot,it is owned by The Canadian Teachers Union which has the biggest trading platform in the world.The game prices are relative to power ball and other gambling sites with more numbers. They've always winners abroad for euro millions mainly Spain,Portugal and Germany.They pick their winners,they're chosen,it is obvious with middle class,middle aged winners,some repeated winners!, I've been doing it for years and watched rollers from 1 week to the next when it… Read Full Review

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Was this review helpful? 2 1
★☆☆☆☆

“Finished never again”

Written on: 13/01/2016 by Deborahp420 (1 review written)

Done lottery from the start, never again,will not rejoin… Read Full Review

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Was this review helpful? 1 1
★☆☆☆☆

“NATIONAL AND EURO LOTTERIES FIXED?”

Written on: 03/01/2016 by aceflyer (11 reviews written)

This is a general observation based on watching the results of both the National and Euro Lotteries. The Euro Lottery was observed for week after week to have no top winng prizes and then suddenly a roll over super win. This has been happening for a few years. I formed the view that the wins were being manipulated.Then I wondered, why would a British Lottery Company be taken over by a Canadian Lottery Company? The Lotto as opposed to the Euro Lotto seemed to have more top prizes. Then I… Read Full Review

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Was this review helpful? 1 1
★☆☆☆☆

“Waste of your money.”

Written on: 30/12/2015 by norwegian01 (1 review written)

If this was any other business it would have been subject to government sanctions as it is patently cheating customers and entering false accounts in relation to the takings and payouts. Because Camelot contribute to so called 'good causes' i.e. paid for the Olympics this government gives them a free hand to cheat you out of your money. I know people will continue to play because of the current roll-over but after this has been won please show your contempt of this disgusting company by… Read Full Review

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Was this review helpful? 2 1
★★★★★

“Only Via theLotter.com”

Written on: 29/11/2015 by McGrawvy328 (1 review written)

I like the UK lottery very much! it's a fun, easy game. I play only via theLotter.com, which is an online agent. They buy the ticket on my behalf and scans it into my theLotter account. In case I win the jackpot, they even fly me to collect the prize. theLotter sells over 48 lotteries all over the world! Playing via theLotter makes it much easier and fun to use. What i know about UK National Lottery is that they are also donating to over than 800 orgenizations for improving the world and… Read Full Review

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Martus's Comment

Written on: 26/12/2015

This isn't a review but a promotion or advertisement. Actually everybody is fed up with the National Lottery. They look to me as a bunch of c0n artists. The online scratchcard games are the worst. NL even doesn't want to admit did somebody win the jackpot on the online games. I suspect because no person won the jackpot on any of these games.

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Mike048's Comment

Written on: 25/01/2016

Written by workers at the national lottery

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★☆☆☆☆

“Two number prize ?”

Written on: 29/11/2015 by HadleyFlood405 (1 review written)

Surely the 2 ball correct prize of a free lottery luck dip should not be shown at the retail price.For example 2 million winners is shown as 4 million pounds on the cash prize list.This is 4 million missing from the prize pot when it is only costing camelot the price of admin for the free lucky dip. 5 out of 6 numbers has been paying circa 1k recently which cannot be right. … Read Full Review

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Was this review helpful? 1 1
★☆☆☆☆

“Waste of time and money”

Written on: 27/10/2015 by Hawkins78 (1 review written)

Why us it that over 3 hours after the Saturday draw I still can't find tonight's numbers on the lottery website? Absolutely appauling. Even almost 20 years ago in 1996 when the lottery first started you had the numbers instantly on ceefax. Just looked at other reviews online and can see that there's not one good review on the internet with people complaining about the fact that the price has doubled and they have added 10 numbers. I'll be sticking to Euromillions, the postcode or health service… Read Full Review

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Was this review helpful? 1 1
★☆☆☆☆

“greed rip off no choice”

Written on: 24/10/2015 by Camilla29 (1 review written)

The national lottery is just about greed of camelot. I used to work in a bookmakers so I know odds. To win the jackpot is 1in 45million chances of winning it. Also you don't get a choice. A lot of people £2 a go is expensive. Before the raffle it was £1 a go. But what if you only want to play the lottery. You cant you have to play both. This is not choice. And before it went from 49 to 59 for 3 numbers it was 601-1 chance of getting 3 up. so I hope all in britain read this. DO NOT DO… Read Full Review

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Was this review helpful? 1 1
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