written by CorneliusJohnston on 01/10/2023
my experience with PC Specialist has been nothing short of exceptional. Your team's professionalism, expertise, and friendly nature have made this journey an absolute pleasure. I wholeheartedly recommend PC Specialist to anyone seeking a reliable and efficient service for building and delivering custom desktop computers.
written by Sincere46 on 28/09/2023
As an architecture firm, we heavily rely on high-performance PCs to run our intricate CAD and visualisation software. We invested approximately £3000 in a high-spec PC from PC Specialist, expecting it to meet our business-critical needs. Unfortunately, within just three weeks, we encountered a GPU error leading to system shutdown. This malfunction has left us scrambling to meet an imperative deadline, jeopardising our business and cash flow. Timeline of Events: • 27/09/2023: PC encounters GPU error. • 27/09/2023: Engage with customer service for about 1 hour. • 27/09/2023: Mem Test performed overnight reveals 226 RAM errors. • 28/09/2023: Another extensive discussion with customer service lasting 1hr 20 mins. PC Specialist presented four potential resolutions, with the fourth being the most pragmatic. However, it entails us purchasing new RAM upfront and seeking a refund for the original RAM only after its return. Our grievance is twofold: 1. We were delivered a PC, at a significant cost, which either had a faulty component or was incompatible with the system's requirements. 2. As we grapple with the repercussions of a non-functional PC, we are further inconvenienced by the proposal to incur additional costs to rectify what seems to be an oversight on PC Specialist's part. Our expectation, and we believe reasonably so, is for PC Specialist to swiftly rectify errors on their end, especially when their product falls short of its purpose, without passing on the burden of additional costs or extended downtime to the customer. PC Specialist, when your product is found wanting, swift and cost-free solutions are essential, particularly when your oversight negatively impacts a business's operations. We hope for a prompt and satisfactory resolution.
written by Osko on 25/09/2023
I needed a pc extremely urgently for a graphics course and pc specialist didn't fail to build my pc in 3 days. The c looks fantastic with the glass case and all the components on display.
written by RocketFox on 24/09/2023
Ordered my Pc with 3-5 days build and standard delivery midday on a Sunday. By late Monday it was fully built, Tuesday tested, Wednesday QC'd, with the courier on thursday and delivered on Friday.Cannot fault buld quality, having done some slight tinkering to add my own harddrives... cable management is like art. about my only complaint is more a website and me failing to do my own research thing. I ordered a Corsair H60x RGB ELITE expecting i would be able to set all my Rgb elements how i wanted (to match the case) aswell as fan speeds. Turns out i would need a another seperate controller to do so (which as far as i could see is not available through PCSpecialist). other than that one downn side, cannot fault PCspecialist at all.
written by 79Holbrook on 23/09/2023
I would highly recommend PC Specialist. Choosing my custom build was super easy. The updates at every stage of the build was great. You also get a link to a 3D image of your build once it's been built! All in all, I felt like I was kept in the loop throughout the process and it was quick and easy from start to finish.
written by streetlifephotographer on 20/09/2023
This is my third PC bought from PC Specialist in the last decade. My old one lasted twelve years! I wouldn't go anywhere else. Tech support is first class too.
written by Schofieldbi259 on 18/09/2023
The process of ordering the computer qas easy and simple to understand and it was completed in a short amount if time. It's been a week and everything running smoothly. Temperatures looking good while under load and I'm very happy.
written by JuliusSchmitt436 on 15/09/2023
I have never gotten a pc before and was quite new to it, but the website helped me pick out parts that would fit along my budget. Overall, the PC performs excellently, but I made the mistake of ordering too low of a storage (completely my fault they did not do anything wrong). It always stays cooled down, so it can run optimally at all times. Customer service was great, and they even responded on non-working days.
written by Jacko362362 on 12/09/2023
I purchased a PC Specialised build to replace my Lenovo which I use for business. Its a gaming spec laptop which ensures i had the speed and power that i need for any / all of my client work. I was recommended to buy a PC Spec build as they are better spec'd than the Lenovo equivalent and about 20% less. The keyboard, the speed and the quality is excellent. The only negative that i have is that the HDMI & power sockets are at the back of the laptop which means i cannot lay the laptop flat when i connect to my monitor. This is a frustration as i do this most days. Still, I should have checked this in the Spec but missed it. Either way - I WOULD recommend and buy again, (after checking socket positions)
written by ezy0065 on 11/09/2023
Was looking for another laptop to replace a 10 years old Asus. Found this site and was very happy with it. Screen size was surprisingly small,but then it would be to what i am used to. After years of Windows 10,11 took some time getting used too. Like the progress report on my build. Very happy with product so far.
written by FinnBennett on 04/09/2023
The purchase of creating a pc for my son from start to finish was extremely easy on PC Specialists site. It told us if we made an error and offered an alternative part. Once created they kept us super informed of the building of it, even providing a 3d image once completed. They thoroughly tested it and kept us updated on the dispatch date. Instructions also came via email on how to set it up on arrival. A great experience it is all up and running now. And if we have any problems I'm sure they will be super helpful.
written by Urquhartbj158 on 04/09/2023
We purchased my sons first gaming PC from you, from start to finish it was an easy job, the website was extra user friendly making specification of the items a doddle, once ordered we were kept up to date through every stage of the manufacture, test, and shipping process. The items arrived well packed on time and without issue. Once unboxed were simple to install and start using. The PC looks great, build quality is like nothing we've ever seen before, is high quality, also the keyboard and mouse look great, gaming in the dark with LED lights is a thing, who knew! We have one very happy teenager :-)
written by LeonidasJenkins436 on 28/08/2023
Got exactly what I wanted - hard to find else where. The price was good value for money and the faster delivery was ideal. Every step of the process was tracked - very impressive
written by ellanore on 21/08/2023
i had a custom pc built from pcspecialists i wasn't 100% sure on what i needed but they had someone there to give me great advice on what i did and didn't need for my pc. a few days later it was here after being built and tested for 24 hours and i'm absolutely loving it
written by on 20/08/2023
I've used PC Specialist previously but many years ago and I am pleased to say that the same excellent service I received then is still evident today. From a great array of customisation options, to the speedy build time and fast delivery, all framed by friendly update emails as to the status of my order, I felt I was in safe hands. I'm glad I opted to entrust PC Specialist with my latest PC build. The build quality is excellent and the "welcome" booklet that accompanies your PC professional in look and contents. This is backed by a pre-sales experience of a detailed website to help shape the PC you want. There are a few worthy companies offering similar services but only PC Specialist offered all the customisation options I wanted in my new build. When you are spending a considerable amount of money for a PC you want to know your money will be well spent. I'm confident mine was.
written by Shuttlewood94 on 20/08/2023
I built my PC ordered it and it was here within days couldn't be happier with the server great job
written by JazminChristian on 12/08/2023
Works as expected and no issues
written by Beaches555 on 12/08/2023
My last laptop was windows 7 and it was time to get a new one , I had bought one from this company for my daughter years ago so knew they were reliable. They kept me up to date on every stage of the laptop process that was so reassuring as some companies just say when it's dispatched. It is nice and light ,and the keyboard is perfect with the number pad at the side . It has a nice big screen and sharp picture which I need to doing my graphics for my crafting. Very good company very good laptop.
written by HarryMotion on 29/06/2023
Service was great, super smooth and no issues from purchase to delivery. The stages of the whole process was a nice little touch. Will be my go-to PC place :)
written by Rob45678 on 23/06/2023
I ordered my PC around a month ago now and I found every step of my custom PC building to be really straight-forward. From the building process and selecting all of the components I wanted, to the delivery which was extremely fast and efficient. The price of the PC was fair considering it's pretty powerful and that it needed to be built and tested before being shipped and I also really love the way how paying back the PC is so flexible. This made it so that I could afford a PC I never would have thought I would be able to. I actually don't think there was any part of the process I could criticise, it was so easy, everything was laid out in a clear format and I was given all of the information I needed to make my purchase. Amazing!
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