PC Specialist www.pcspecialist.co.uk

PC Specialist www.pcspecialist.co.uk
★★★★★
4.7
98.0% of users recommend this
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Latest Reviews

“Problems and not listening ”

★☆☆☆☆

written by Ptaylor2024 on 15/03/2024

Had a problem with a graphics card with loud coil, asked if anything could be done and over 3 weeks was forced to take an amd card which I didn’t want and specifically explicitly said I didn’t. Even offered no limit finding on the next best card without coil but nope Had a bad experience with and cards involving a fire and constantly said i didn’t want it. Would have rather kept it as it was and sorted it myself . Not listened to at all. Not only that but the card replaced was £150 or so cheaper (6900gre) than the 4070super Also had to “make do” with a cheaper motherboard caus it as already done and be effort to change

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“Great service, great system”

★★★★★

written by CRIAGTHEMISPELT on 13/03/2024

Very impressed from start to finish and overjoyed with my new computer. I recommend PC specialist to everyone.

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“Top quality work ”

★★★★★

written by Sillysss on 06/03/2024

There wasn’t much i didn’t like about it the only thing which i wish was available was some of the other monitors choices that caught my eye but of course that isn’t your fault for the shortage. Otherwise i cant complain

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“Quick turn around and fast delivery. Great PC”

★★★★★

written by McIntyrexz12 on 28/02/2024

Quick turn around and fast delivery. Great PC

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“Great service”

★★★★★

written by bobrich on 27/02/2024

It was so easy to build and order a laptop for my wife, which suited her requirements. The only problem is you are spoiled for choice, should I go for this or that? I was kept informed for every build stage, and fast delivery. This is the second computer I have bought from PC Specialist and won't be my last. I can recommend PC Specialist.

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“Mind blowing service”

★★★★★

written by OldNic on 26/02/2024

Since the beginning…every step of the process has been amazing…constant updates and visual guides…fantastic service and an amazing build…so far I’m glad I chose PC Specialist…Nic Ps I would recommend to family, friends and anyone else

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“Solid service”

★★★★☆

written by Byrdbj466 on 23/02/2024

Had a bunch of questions that were answered and the whole process was straight forward and well documented.

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“Very good quality, although”

★★★★☆

written by Weebobart on 20/02/2024

The PC received is great quality and has better performance than expected. Although when I first received the PC, I ran into some issues with my graphics card fans as they did not come on automatically. This caused the gpu to overheat resulting in PC performance issues. At the time. I was unaware that the graphics card fans weren't activating as I thought they'd automatically activate whenever the gpu required cooling. Due to this, I came across many performance issues during my first week of using the PC. Eventually after days of troubleshooting and looking for a solution, I realised the gpu wasn't cooling correctly. To fix this issue, I downloaded software for the gpu that allowed me to manually activate the fans. Apart from that the PC is fantastic and delivery was quicker than expected!

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“Desktop PC order”

★★★★★

written by on 20/02/2024

Easy to use configuration, build delivered on time with no hassle, works as expected.

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“Fantastic ”

★★★★★

written by on 20/02/2024

Ordered a new PC to work from home. Delivery was much quicker than expected, and I really enjoyed the "sneak peek" sent out when the PC was built and going into testing. Was just a case of plug-and-play when delivered which was perfect for someone who didn't have time to build their own, and everything works perfectly. Overally very happy.

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“You can't go wrong with PC Specialist”

★★★★★

written by AdamApache on 19/02/2024

Being a techy, I always used to build my own PCs; scouring the Internet for the latest info on CPUs, RAM etc., comparing prices between different suppliers, then spending a good day or so building the machines. But not now I have discovered PC Specialist! They take all of the hard work out of the process, presenting tried and tested configurations with plenty of options, and all at an extremely competitive price. The build work is carried out superbly, with wires nicely routed and everything packaged up nicely. I will now be using PC Specialist to build all of my PCs for home or work from now on, and wouldn't hesitate to recommend them!

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“Superior Performance, Unmatched Quality”

★★★★★

written by on 19/02/2024

I recently acquired a custom-built Laptop from PC Specialist, and I couldn't be happier with my choice. The performance is exceptional, effortlessly handling all my tasks from gaming to demanding work projects. The Build is impeccable, evident in every detail of its construction. Plus, their customer service is outstanding, ensuring a smooth and satisfying experience from start to finish. If you're looking for a top-notch PC, I highly recommend PC Specialist

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“Reliable Company, Outstanding Products”

★★★★★

written by ciandagoose on 16/02/2024

I recently purchased a custom-built computer with PC specialist, and I couldn't be more thrilled with my experience. From start to finish, the process was seamless and enjoyable. Firstly, I have to commend the responsive customer service team. The continuous reports of my computer's progress including images and stages of its production were greatly appreciated and if I had a query they were quick to respond with helpful information. Their knowledge and professionalism made me feel confident in my purchase decision. When my product arrived, I was glad to see all precautions during shipping were taken into account. and its setup was almost instantaneous. Couldn't be happier.

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“PC Specialist review”

★★★★★

written by SteWoo3789 on 16/02/2024

I have purachsed 4 PCs from this company since 2012. The item was fast tracked and was completed and arrived on the correct delivery date. This time however the front of the case for this system was damaged, but after contacting support I was sent a replacement part within 24 hours and have had no issues since. Very happy with my purchase so far.

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“The best computer buying experience I've had so far”

★★★★★

written by minerwilly on 12/02/2024

Buying from PC Specialist has been a pleasure from start to finish and has been the best computer buying experience I've ever had. The sales person I spoke to was concise, knowledgeable, and helpful, the delivery process was quick, the quality of the packing was outstanding, and obviously the price was excellent too. This is my first experience of PC Specialist, but it definitely won't be my last, and I will definitely be recommending them to my friends and clients from now on.

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“Great experience”

★★★★★

written by Rossuz210 on 11/02/2024

The laptop was delivered promptly and according to the spec requested. One month later and all seems to be working fine.

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“Good company ”

★★★★☆

written by NT71 on 03/02/2024

Good pc complany has good customisation no issues ever.

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“New PC”

★★★★★

written by Artabib on 01/02/2024

From start to finish, PC Specialist made the process of purchasing my new PC easy. I selected the Tarnished-Ultra option from the website, and since day 1 of its arrival, the PC has performed beyond my expectations. I did have one small issue to do with the audio drivers, but their customer service line spent over an hour walking me through installation/reinstallation, even trying to fix the files directly. Windows 11 updates still being a little problematic with not installing properly, but the solution was found with a full Windows 11 reinstall. Thank you once again PC-Specialist, and I will happily recommend you to anyone I know looking to acquire a gaming PC in future.

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“Good Service”

★★★★☆

written by on 30/01/2024

Service provided worth the money you pay both in terms of product quality and assistance/secondary services. I gave 4 out of 5 stars as the laptop has some issues when turned into sleep mode: it takes a bit of time to it to restart. Overall satisfied

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“Laptop”

★★★★★

written by Bogdan1985 on 30/01/2024

The laptop looks realy good and so far works as a charm

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by Bobby24 on 10th January 2022 Report this content
As I have no experience building a pc, should I consider getting tech assistance or just try build it on my own based of what I can find on YouTube?

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Answers (4)
Report this content jackdaws_of_midgard Written on: 11/01/2022
I have built many systems myself, and usually I would build the system personally, but with the current state of the market for GPUs, and CPUs, I would recommend getting a service like PCSpecialist to build the system as you are going to save money. That said, there is no danger in looking at YouTube channels like Gamers Nexus (highly recommend), and JayZTwoCents (also very good). The first thing you want to look at is what you need the system for. Look at your current monitor, if it only does 60hz, then I wouldn't try for a 120fps system unless you plan to upgrade your monitor as well. Unfortunately, it really is a deep dark endless cave of possibilities, but if you build around the Games or Applications you want to use, then you should be fine. If you plan on streaming, try to ensure you get as many threads on your CPU as you can, and 32gb of Ram is really where you need to be at a minimum. GPU wise, go with what you can afford at the upper limit, as the GPU and CPU will make the biggest differences to your systems capabilities. I also recommend a SSD or two as they make a HUGE difference to perceived speed and load times. Good luck, I hope this helped.
Report this content nagiw Written on: 11/01/2022
It won't save you much, if any, money building it yourself, especially in the current market. If you want to do it for fun then go ahead, many of the build videos on YouTube are very good and it's not that difficult. You may struggle to get a decent GPU though at the moment.
Report this content daniel10e6 Written on: 11/01/2022
If you'd really like to build it yourself, check out the buildapc subreddit where there's plenty of people who'll give you tips and advice. It can be fun and you learn a lot. Personally, although I've built my own PCs in the past, I'd rather pay the (relatively small) extra cost of getting a company to do all of the assembly, testing etc. and have an overall warranty on the computer. I've bought my last two PCs from PCSpecialist, and found them to be very good. You still get to choose the components yourself, they ensure it's all going to work together, and you get a fully working and tested computer delivered.
Report this content SteveGraphicsGuru Written on: 11/01/2022
You should consider getting tech assistance, i have had built to my own specification the equipment i need from PC Specialist, (I have had my last two laptops from them, great service and no, i don't work for them lol). It would make sense to talk to them first as they would have a better grasp of what is currently available in the market right now. They would also know what is best suited to your budget and build according to what you are going to use your PC or laptop for. hope this helps.
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Asked by RossAylott719 on 14th October 2021 Report this content
Is the elimina pro laptop aluminium or plastic?

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Asked by coreylongley on 8th January 2018 Report this content
For some reason I keep getting loaded into the bios. I am new at pcs and don’t know how to fix the problem I have tried restarting it but nothing’s works any help would be appreciated I did buy the pc from pc specialists and I have a ASUs bio.

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Answers (3)
Report this content denimknight Written on: 10/01/2018
I'd get in touch with PC Specialist, they're customer service is really good... Usually a computer will boot straight to bios if it can't find a valid boot device (ie a hard drive / SSD). Like I said though, give PC Specialist a shout and they should be able to sort you out.
Report this content Ninjakiwi Written on: 10/01/2018
If you check the bootable devices in the Bios settings and don't find the HDD/SSD with the OST on it then you can try checking the physical connection with the drive and motherboard. If it's already connected properly then there may be a fault. In which case as said just get advice from PC specialist
Report this content RickyMeekle Written on: 11/01/2018
Check your BIOS settings for any automatic BIOS access - Like.. As soon as you turn it on, look for something that can turn it off. Also I would recommend speaking to PC Specialist about it.
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Asked by Kelvin.morton03 on 28th August 2017 Report this content
I've ordered a desktop but I added something I don't want will I get my money back if I can cancel the one item ?

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Answers (2)
Report this content airheadgreg Written on: 29/08/2017
Contact PC Specialist and ask.
Report this content micjac Written on: 29/08/2017
I would phone them they are very helpful. I would think it depends on how far they have got. they are the best computer firm I have dealt with.my pc is great
Asked by Castleman on 1st December 2014 Report this content
I'm considering buying a laptop from them and wondered what are the actual laptop itself is like? What make or brand can they be compared to? Are they just a cheap case/shell around quality components or as I'm hoping a decent bit of hardware? Thanks in advance to everyone!

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Answers (18)
Report this content hywel Written on: 02/12/2014
Sorry, I can't help with this, I bought a desktop where you can configure the case. The desktops they have on display seem pretty good and I would be surprised if they were cheap, my case is excellent. Might be worth calling them for their response; they're a pretty helpful bunch. Good luck
Report this content rubentorres Written on: 02/12/2014
The chassis is sourced by Clevo. I got a vortex IV and the quality is pretty good as well as value for money compare to an Asus or MSI laptop. The chassis is sturdy and I have never experienced a problem with it.
Report this content Loulybob Written on: 02/12/2014
I can't answer on the laptop front as I bought a desktop from them but the PC casing I got from them is great and the computer itself is still top notch after 18 months and I haven't had any problems with it. Comparing the laptop section to the desktop section seems like that you get what you pay for with the case, as I chose a medium-price case to hold the components as there's no point in tons of great hardware if the case can't ventilate! Sorry I can't be of more specific help but the desktops are great and the cases for the desktops had a wide range and the one I chose is quality and I presume it is the same for laptops C:
Report this content CGlobal Written on: 02/12/2014
I purchased a laptop from them around 1 year ago and I have to say I was disappointed. For the price I paid (around £1.5k) I expected good service and a product of a high standard, but got neither. They are very good at hooking you in to buy, but do not follow that with any decent level of service. The laptop I received is the spec I ordered, but its size and weight are far more than a comparitive product by another manufacturer. I actually now use it as a desktop as its not something which is easily portable. It was also delivered with a dead pixel despite their "full quality assurance process". When I contact their Support about this, I was basically told it was not their problem..
Report this content pedro555 Written on: 02/12/2014
Hi i have purchased a desktop from them, excellent service, products are first class im about to order a 2nd system from them, I would think they are of great quality. best of luck
Report this content tonvdg Written on: 02/12/2014
Quality is very good. Much better as the branded ones I have to deal with through the company I work for. Quality of service as well as the machine cannot be compared with companies like Dell or Lenovo. If you have a question or a problem you are dealing with people who know what they are talking about, which is rarely the case at PC world or Dell.
Report this content superpanda Written on: 02/12/2014
I have a top end laptop from them. The chassis case is made by a Taiwan company called Clevo. The build quality of the chassis is very good, strong and sturdy and has survived two foot drops onto carpet without taking any damage. The screen quality is good but not top end as it flickers slightly when put on low energy modes. The sound quality is aweful - the Onko speakers are tinny and quiet.
Report this content rmcrawte Written on: 02/12/2014
Having worked in the IT industry for many years I have used a wide variety of laptop brands. I would consider PC Specialist to be on the upper end of the market as regards build quality. Possibly not quite as robust as Lenovo but not far behind.
Report this content John-Ireland Written on: 02/12/2014
I've been using my PC Specialist laptop for about 1 year without any issues. Its a high spec gaming machine running as a 1TB Raid - I don't play games but desired the specification for business graphics. Excellent build quality, robust and just works. My previous machine was a Japanese version Toshiba Satellite and I believe the PC Specialist machine to be at least comparable. Being a top of the range machine it is HEAVY and should be considered a lug-able desktop replacement. Being heavy my only (minor)gripe is the very slim plastic feet/pegs on the base - they cut into my legs necessitating the use of a rigid hardboard/plastic spacer between my flesh and the computer. Why they couldn't have made them wider with a soft rubber foot is a mystery. Excellent screen clarity and resolution. Full sized keyboard. The ONKYO speakers are OK for speech but lack depth for any serious music. It will run Windows 7 and Linux but Oracle Solaris has to be run under VM Virtualbox. Staff have responded to quickly online questions. If ordering a specialist top-end machine it will take time for the build to be accomplished - don't expect it next week!!! Good value for money and worthy of serious investigation; however the choice is yours. Overall
Report this content Zarathrustra Written on: 02/12/2014
I've had my laptop for about 15 months now: OPtimus V. It runs well, so I think on the performance stakes its good. However, it is heavy; not easily portable (tho' I do just that, carrying it in my rucksack). I consider it good value for money in terms of performance/£ - mine was the highest spec, considerably cheaper than alternative mainstream providers.
Report this content salg04086 Written on: 02/12/2014
Hello, I bought a desktop which was cased in a CM Storm enforcer. The pc is great. I have had no issues with it since purchase. I have had the PC for nearly two years and the only issue I had was with my graphics card after purchase. I recommend if you do purchase a new laptop with this company you opt for an extended warranty so that if you do have any issues you are covered. Hope this helps
Report this content Tim3243 Written on: 03/12/2014
Well, I've only had my laptop a few weeks, so this is no long-term test. But... Others [below] will tell you the chassis make, but it has got to be strong & sturdy, cos it weighs a chunk. Which, apart from the portability aspect, I think is a positive. It's not going to warp or twist. And in fairness, it is a 17" model too. Nice keyboard too. my old laptops have usually been Dells', so a big improvement on those. Nice cool looking cover as well; sort of grey/bronze effect, with no external badging. Matt screen works fine, as does everything else. As to the hardware, aside from the chassis, that is really down to you. never had a problem with all of my 3 PCS machines ; and all are still working fine.
Report this content Ubserelio Written on: 03/12/2014
I have the PC Specialist ultranote. As others have mentioned, the chassis is made by clevo. I'd say the build quality is good and compares well with other laptop brands bar Apple and maybe Lenovo. The screen is full HD IPS and it is excellent. As for dealing with PC Specialist, I have bought a laptop and desktop from them as well as several upgrade items. I've never had a problem with them and I'd say they are honest and know their stuff. They discouraged me from adding some spurious components to my desktop configuration. Overall, I'd recommend them.
Report this content ejmarriage Written on: 03/12/2014
I bought a Laptop from the PC Specialist in 2011 to replace my Sony Vaio Laptop, which had served me well for ten years. The PC Specialist website is easy to navigate when building your own Laptop and the Cases are of good quality. You can also pay extra for an engineer to do an install and carry out a Data Transfer. After Sales Care is good and they are happy to answer any questions. Would recommend the PC Specialist and I shall buy from them again. I hope that the above information on my experience of the PC Specialist is of help.
Report this content Matster187 Written on: 03/12/2014
Hi there, as you can see someone has already mentioned 'Clevo'... They are indeed Clevo cases with a MoBo pre-installed at factory. The system is then customised by the retailer i.e. PcSpecialist, to fit the requirements of the customer (you). I bought the OptimusIV system and spent around the £800 mark. Having done some research online it seemed the only way forward as other manufacturers just don't have the customisation available and are too dear for starters. Leave Dell HP Compaq alone coz there pants... Also, if your not so good with computers and don't know what to buy, ask a friend who does for help choosing the parts.. Goodluck..
Report this content Blazinby Written on: 03/12/2014
In my experience (and friends too) PCSpecialist sell good quality products cheaply and not cheap products.I have only good things to say about their service and they are really helpful. If you have an enquiry simply phone them and they will not give you a hard sell (they don't need to). Happy Hunting :)
Report this content Flobble Written on: 03/12/2014
I configured and bought a laptop for my sons college course. The quality is fine and it works as expected Our config was a mixture of gaming/multimedia (good graphics card) and programming workbench (memory, processor) the selection was powerful enough and good value I didn't go for a name brand as the combinations I wanted were not available elsewhere
Report this content DjRicardo Written on: 03/12/2014
Hi Castleman The only chassis I can tell you about is the Cosmos 2 17.3 in chassis the top is brushed gunmetal grey metal and it is the same on the keyboard area the finish is excellent and it really looks the part the chassis is not cheap and it does not flex the laptop weighs over 3kg I would not hesitate to buy another hope this helps
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