The Rock Hotel Reviews

Click here if this is your business
The Rock Hotel
★★★★☆
3.5
67.0% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
The Rock Hotel - Ask a question now

Media Gallery for The Rock Hotel

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Scruffy, smelly and inept staff”

★☆☆☆☆

written by on 08/07/2012

This is supposed to be a foremost hotel in Gibraltar.We only stayed 4 nights that was 4 nights too long. The room (132) smelt to be in the vicinity of the hotel garbage bins. The central ceiling room fan had been disconnected because I was told we had the luxury of aircon. The central room light was not working and even after requesting attention to this nothing happened. The ancient tv had no remote and the picture was useless. The bathroom had black mould scattered on the tiled area and the toilet seat was falling off. When mentioned to the desk precisely nothing was done. The corridor carpets are filthy and stinking. The balcony area had numerous patches of bird droppings these were only cleaned on request after the 2nd day. Some had obviously been on the tiled deck for days as they were dried in. When the standard of room was brought to the attention of the desk we had the old chestnut: the hotel is in the process of refurbishment'. We did not see any of this activity. Had my wife not been feeling to well we would have moved hotel. As it was she went home a day early thoroughly disillusioned. This hotel clings to its past as though that in itself is sufficient to charge top prices. Bottom line is it is passed its sell by and so to are some of the staff. Two of my colleagues also curtailed the visits and found elsewhere to stay.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Friendly, welcoming hotel combining new and "old...”

★★★★★

written by on 11/05/2008

Friendly, welcoming hotel combining new and "old world" features. Best hotel on the Rock and well worth staying in.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“We had 9 full days and 9 comfy nights, lots of...”

★★★★★

written by oliowl on 01/01/2007

We had 9 full days and 9 comfy nights, lots of history, busy town with plenty of back streets to explore and the people are so friendly. The Rock is what the name says, One big rock and it is hilly, great for leg firming.
Wholly reccomend the Rock Hotel as it is the best on the rock

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview