Martin & Co Reviews - www.martinco.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“The worst agency ever!!”

Written on: 18/01/2021 by BryantSchneider438 (1 review written)

Very bad customer service, a cynical approach, misleading information, no one of the issues solved in time and still waiting!… Read Full Review

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★☆☆☆☆

“The worst agency I have ever dealt with !!!”

Written on: 24/08/2020 by pdixon93 (1 review written)

They don't deserve one star, but 0 stars isn't allowed. Bear that in mind. Think of any problem you might have with an agency, and we've probably experienced it with Martin and Co. They are extremely rude and have attempted to extort anything possible from us, with the threat of court action. We had extensive communication with them regarding the state the flat was in when we arrived - filthy and lots of disrepair. They repaired and replaced some things after a lot of chasing and arguments… Read Full Review

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★☆☆☆☆

“Astonishingly poor first time renters”

Written on: 25/07/2020 by KelvinRowe22 (1 review written)

My girlfriend and I were due to move in together and we found we had our dream home. We had struck gold with absolutely everything we wanted and more. Couldn't be happier. Bear in mind though that our requirements are specific - furnished two bedroom in City X and this was one of two places, the other went shortly after but at the time that was of no concern. Process of acquiring access to the property was easy enough. Even with COVID the service was adequate although a little confusing. There… Read Full Review

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★☆☆☆☆

“its not your dream home if its under martin and co”

Written on: 01/02/2020 by Rosemarys102 (1 review written)

Martin and Co is the single worst estate agent I have ever know, I am begging you please do not use them. I rented a house with them for 9 months and it’s the worst experience I’ve ever had with an estate agents (I‘ve lives in 8 different rented houses before this one) despite asking ten separate times they refused to get me any access to contact my own land lord and they even told me he would visit one day and never turned up, I never once got to speak to him. I had unbelievable… Read Full Review

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★☆☆☆☆

“landlord”

Written on: 30/07/2019 by carrti5 (1 review written)

Signed a contract with chase homes which I have rented my house through for 12 plus years then this company took them over. Let tenants move into my property took a fully paid bond from them logged it in a DPS gave me no details of it, or any details of the tenants not even their names. Took the keys home so the tenant's had to get me to provide my set of keys so they could move in. 15 days into the tenancy I have had to ring them 3 times to get a copy of the tenancy agreement etc... sent to… Read Full Review

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★☆☆☆☆

“Avoid. Rochdale branch”

Written on: 09/05/2019 by vsCrowley224 (1 review written)

I wanted to by a flat they were marketing for Heylo housing association. They did not turn up for viewing and did not return calls When I did make contact and rebook they were. 25mins late. I wanted to buy and was told no one was interested and went through the registration and financial assessment I rang them when I wanted to pay reservation fee and was told the girl dealing with it was on another and I asked to be rung back . This didn’t happen and I sent a email for her to get back to me… Read Full Review

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★☆☆☆☆

“Give this company a wide birth.  Have your wits about...”

Written on: 28/01/2019 by bpRafferty434 (1 review written)

Give this company a wide birth.  Have your wits about you if you deal with this company. They will value your house much less than it’s worth, make dodgy cash offers and offer to clear the property of its contents for free knowing full well they will be making money out of valuable possessions. When you tell them your not interested they start roping in their dodgy colleagues to work on you, even outside your kids school. Don’t fall for their marketing pitch. UNPROFESSIONAL STAY CLEAR… Read Full Review

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★☆☆☆☆

“absolutely terrible DO NOT USE!!!!!!! ”

Written on: 16/03/2018 by 393King (1 review written)

When viewing the property we advised the agent that we would not take the property unless it was decorated or cheaper and asked to view other property's. the Agent advised us that the landlord has agreed to decorate the kitchen and redo the banisters as it was yellow and lumpy and the Kitchen had pink coming through and food stains on the ceiling. when signing all the paper work i was advised that pets would be welcome in the future once the landlord sees that we are reliable ect. OK so now we… Read Full Review

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★★★★★

“Over and beyond!”

Written on: 21/02/2018 by CSTxx (1 review written)

The person I dealt with from the Poole branch, pulled out all the stops to market my property quickly, as I was under pressure to get a buyer in 2 weeks. I got offers on day one!! What more could I have asked for? She is obviously very capable and professional, but also a really lovely person. Highly recommend!… Read Full Review

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★☆☆☆☆

“How not to run a company”

Written on: 06/02/2018 by Willowf453 (1 review written)

Avoid like the plage, Muppet's does not properly describe the lack of professionalism shown by this useless bunch of idiots. I have never dealt with any other office except for the one at 134-136 Southend on Sea, Essex, SS1 1PQ. A score of one is way to high!, But can't go any lower using the site… Read Full Review

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★★★★★

“Quick easy and stress free”

Written on: 27/09/2017 by ColinWallace390 (1 review written)

I found Martin & Co really helpful, informative and guided me through the whole process. They filled me with confidence and reassurance about my property and kept in regular touch updating me of the progress. All the staff were very helpful, friendly and knowledgeable and made everything pain free… Read Full Review

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★☆☆☆☆

“Terrible Customer Service ”

Written on: 03/08/2017 by Anabella138 (1 review written)

Arguably the worst customer service in the world. Never in my life have I delt with such rude and ignorant staff as I found at the Folkestone branch in Kent. If you like being ignored then this is your office. Yesterday was the final Straw. They achieved a 100 % of never returning my calls and carrying out the task they promised. … Read Full Review

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Johnpembridgehore's Comment

Written on: 03/10/2017

ATTENTION LANDLORDS IN STOKE ON-TRENT AND NEWCASTLE UNDER LYME!!
Do not use Martin & Co as your management company. They will lie to you, misinform you, guarantee things and not deliver. They never answer the phone or get back to you.
They are the worst management company you could have the misfortune of working with. You will lose money working with them.
NEVER! NEVER! NEVER! Use Martin & Co.

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★☆☆☆☆

“HORRIBLE EXPERIENCE”

Written on: 20/07/2017 by Uriahz1950 (1 review written)

Horrible experience with Gloucester office, giving very bad name to the agency, they lied to us at the beginning of our tenancy and said ours going to be periodic when the contract finishes, now they are saying they don't do that and they wouldn't have said so. The send emails and emails for extra fees here and there. No service what so ever, even after the inspection, just a tick in a box report is sent after we requested it. Cracks, mold are there, no effort from them to do anything. The… Read Full Review

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★☆☆☆☆

“Unprofessional & Lazy Atti at Martin and Co, Solihull,...”

Written on: 04/07/2017 by agileangry (1 review written)

Why can't no star be selected; feels like a cheat to give them a star. I called the Solihull Branch in Birmingham to arrange to view a property; I was immediately told it had to be on a particular day at a particular time. I said the time and date were not convenient for me. I was told by the agent that she was visiting the property and it needed to be then. She basically refused to negotiate, either I turned up then or a viewing could not be arranged. Asked for a manager, got told a manager was… Read Full Review

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★☆☆☆☆

“mansfield branch”

Written on: 05/06/2017 by Knightgo62 (1 review written)

worst customer service ive ever had to deal with in my life, with the exception of the person I dealt with who stays very professional throughout in the office. The owner and the woman are unbelievably rude and speak to customers like dirt no matter how nice you are with them. Totally obliviois to whats happening in the office and avoid doing any work what so ever with the sounds of things. Id never use martin n co again and would never recommend… Read Full Review

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★☆☆☆☆

“Hideous. Avoid if humanly possible.”

Written on: 07/04/2017 by Ashleyp327 (1 review written)

I have had the misfortune to have to deal with these clowns for the last 5 years and have never encountered such a blend of arrogance and utter incompetence from their staff. Zero respect for me despite my being an exemplary tenant. Money-grabbing, loathsome parasites… Read Full Review

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Imarjano's Comment

Written on: 04/07/2017

Absolutely agree 100%. Wish I would have seen these reviews before I had the misfortune of dealing with them!!

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★★★★☆

“Happy tennent”

Written on: 31/03/2017 by Jet4529 (1 review written)

Everyone here in Martin & Co Derby office are very helpful,welcoming and friendly, who all helped with my transaction. He was also very helpfull and keen to help find you the right property. I was shown around a few different properties and he was able to get me the right property near my place of employment. Once again thanks to the MARTIN & CO staff… Read Full Review

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★☆☆☆☆

“homless is better”

Written on: 28/03/2017 by Fatimar369 (1 review written)

I only gave the 1 star beacuse I had to. there happy when you veiw they are untill they trapp you into a house no help at all. never fix problems nasty snoty no one ever answers the phone when you need them makes you feel like rubbish under there shoe and stupid when you talk to them!! its always your own fault never theres its taken 2 years and they have only just started to pick up these problems hate hate hate. AVOID… Read Full Review

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★☆☆☆☆

“Amateur time wasters”

Written on: 25/03/2017

A bungalow describes as newly decorated and available to rent and ne week hence was shown by Martin & Co, Asford to half a dozen prospective renters on 17 March. The Commons ndition beggared belief it was so awful. The excuse was that the agent of not got accesss, two weeks after marketing, on the day of showing. Any professional agency would have a nstantly cancelled all viewings. I have NIL confidence in this amateur agency… Read Full Review

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★☆☆☆☆

“what rubbish self serving idiots”

Written on: 08/03/2017 by Kingy1 (1 review written)

Greedy, fee grabbing idiots giving zero service to their tenants..never rent though them… Read Full Review

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