Dubrovnik, Hotel Excelsior

I recently stayed at Hotel Excelsior Dubrovnik for a long weekend. As we went in March, it was pretty quiet, and the spa was practically empty. This was perfect for me, as I didn't have to wait to use anything. However the steam room was out of use for my entire stay, as they weren't going to fix it until the peak season.

The rooms themselves were clean and quite large. Breakfast was ok, a bit repetitive, especially if you are a vegetarian. They don't tell you that you can order hot food, although you can.

The view is what sells this hotel. You are right up to the sea, and this hotel offers a stunning view. You just have to see it for yourself to appreciate it.

Good points, view. Bad points, bad and arrogant staff, small rooms, dirty rooms, restaurant have to wait for 20 min for waiter. I generally cannot recommend this hotel because so many mistakes I have seen during my stay.

The Dubrovnik Hotel Excelsior only deserves a 2 star rating, but charges 5 star prices.

It's in a good location, about 10 minutes walk from the old town. The hotel also has a good sized swimming pool.

In our first room waste water from another bathroom dripped through our bathroom ceiling. It took some effort to persuade the hotel that this wasn't acceptable and to move us. After turning down an offer of one single room for me and my husband, we were moved to a tiny, view-less and slightly grubby room.

Overall. Rooms: small and tired. Service: indifferent and at times staff were rude. Food: horrid - thick dry slices of tuna dressed with lemon sorbet were served as Tuna Carpaccio. Spa: I enquired about a massage 3 times without any response. Private beach: a concrete creation.