Wessex Water Reviews - www.wessexwater.co.uk

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Latest Reviews

★★★☆☆

“Why no choice?”

Written on: 20/02/2018 by paulhockley (1 review written)

I opened the letter containing my latest water bill which began WELCOME TO YOUR ANNUAL WATER SERVICES BILL. An extraordinary way (presumably trying to be 'customer friendly') to ask for £592.16, the figure which stood out boldly under the WELCOME!! There is NO explanation for the 3.4% rise on what I paid last year (I am not on a meter). Over the last 5 years what I pay for GAS and ELECTRICITY has DECREASED as I have changed my supplier once or twice. Here is a monopoly that feels it can… Read Full Review

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★★★★★

“Customer Services.”

Written on: 23/01/2014 by ladypenny (1 review written)

I recently contacted Wessex Water regarding the high usage of my water after receiving my water bill. I was asked if I could read my meter, but as I am 82 and could not, they promptly sent a Meter Man to check it out. It was found that I had an internal leak. It was repaired and I notified the Water Board. Who to my surprise gave me a leakage allowance. This was all dealt with within days. Everyone was so helpful and efficient My sincere thanks and congratulations to you all… Read Full Review

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★★★★★

“Easiest Utility company to deal with when moving home”

Written on: 17/07/2013 by abbeylands (7 reviews written)

Moving house isn't always good - electric, telephone, sky, council tax, but these were the best. Called and with literally 4 minutes was told outstanding balance, standing order cancelled and billed for the remainder. Brilliant. If only all the others were so quick, easy and polite… Read Full Review

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★☆☆☆☆

“Prices going or gone up”

Written on: 10/07/2013 by oobuc6 (1 review written)

Our water bill was £28 PER MONTH ,then Wessex water came around and changed all of the water meters ,after this the bill went up from the £28 per MONTH TO £40 A MONTH ,we live in a small retirement bungalow if it keeps going up we wont be able to afford water !… Read Full Review

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