Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 20/02/2018 by paulhockley (1 review written)
I opened the letter containing my latest water bill which began WELCOME TO YOUR ANNUAL WATER SERVICES BILL. An extraordinary way (presumably trying to be 'customer friendly') to ask for £592.16, the figure which stood out boldly under the WELCOME!! There is NO explanation for the 3.4% rise on what I paid last year (I am not on a meter). Over the last 5 years what I pay for GAS and ELECTRICITY has DECREASED as I have changed my supplier once or twice. Here is a monopoly that feels it can… Read Full Review
Written on: 23/01/2014 by ladypenny (1 review written)
I recently contacted Wessex Water regarding the high usage of my water after receiving my water bill. I was asked if I could read my meter, but as I am 82 and could not, they promptly sent a Meter Man to check it out. It was found that I had an internal leak. It was repaired and I notified the Water Board. Who to my surprise gave me a leakage allowance. This was all dealt with within days. Everyone was so helpful and efficient My sincere thanks and congratulations to you all… Read Full Review
Written on: 17/07/2013 by abbeylands (7 reviews written)
Moving house isn't always good - electric, telephone, sky, council tax, but these were the best. Called and with literally 4 minutes was told outstanding balance, standing order cancelled and billed for the remainder. Brilliant. If only all the others were so quick, easy and polite… Read Full Review
Written on: 10/07/2013 by oobuc6 (1 review written)
Our water bill was £28 PER MONTH ,then Wessex water came around and changed all of the water meters ,after this the bill went up from the £28 per MONTH TO £40 A MONTH ,we live in a small retirement bungalow if it keeps going up we wont be able to afford water !… Read Full Review
As rated by our community of reviewers
" Uncaring " Read More
Written by pcjb
" Ages on the phone " Read More
" Rip off " Read More
" Drain clearance " Read More
" !st class service no problem at all . " Read More