
Mobile Phone Repairs www.mobilephonerepairs.co.uk
Value For Money
Mobile Phone Repairs www.mobilephonerepairs.co.uk
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User Reviews
Xbox Elite Controller Supposed Repair
Paid the 28£ and sent it off. 2 weeks I waited before phoning... its lost in depot. Phoned for the next 10 days every time I will escalate and manager will get back to you. Then it arrived back unchanged no repair.
Phoned to discuss, no one would talk.
Eventually put up a dispute via credit card I paid with they fully refunded saying no response from the mobilephonerepairs.co.uk.
Absolute shambles, Never use
Sent My Water Damaged S6 For Repair
Sent my water damaged S6 for repair, despite requests for updates on diagnostics I got very vague answers. Asked for my phone to be returned 3 times but got no acknowledgement from them. Went to shop premises in Eccles and had a heated discussion with the person I dealt with who told me the phone wasn't there but was at a repair centre elsewhere. Don't believe him but willing to give him the benefit of the doubt anyway. Had to leave the shop without my phone. Paid £17.50 for diagnostics.
Do not touch this outfit.
So I've Just Received My Laptop Back Having Sent I
So I've just received my laptop back having sent it away for repair. On return the power supply was missing. To my horror they have also replaced my i7 3940xm processor with an older useless processor and are denying that they have changed it! What an absolute bunch of snakes! Anybody know the best way to deal with this?
Search for Epac victim support group on face book. There are hundreds of customers who have been ripped off by them operating from 190a church street eccles Manchester.
Salford Trading standards have had over 900 complaints about them.
You can take them to small claims, a lot of other customers have and the customer has won every time. Also please report them to Trading Standards you can do this by phoning Citizens consumer advice line. It's run by citizens advice they'll give you advice regarding consumer law and report it to TS.
Horror Repair Centre!!!!
I had wish not to give them any star!Was a bad idea to send my phone to this rubbish repair centre.First off all they give me an around 55 pounds quote(but they forgot to tell me this quote is without VAT).After few days they told me my phone is ready,but they are some problems with touch screen and need another part replaced(I had send my phone for a cracked protection glass screen replacement),and will cost me another 35 pounds(+VAT,off course).At the end I had paid a totally sum of 128 pounds,including delivery.I had received back my phone and is looking horrible!It cames back with glue sticked all over and the screen under protection glass scratched!I could repair my phone locally with 100 pounds,and in good condition.Terrible company!
Shiny Website, Utter Chaos.
Sent back a tablet which had rapid battery discharge. Asked for a new battery. Received a call asking me to explain what was wrong and explained about the battery problem. At this point the told me the screen was coming away from the unit which was news to me. They said the would look at it again on Monday however on Saturday they sent me an e-mail headed "Oh good news"! telling me that the tablet had been repaired and asked for full payment which I made. I then checked my bank and saw they had also charged a deposit which I had paid again and I asked them to check out. They then sent an e-mail saying the first e-mail was wrong and the wanted to know what was wrong with the tablet?? In short the tablet has now arrived back , I have been overcharged and I have no idea if they have replaced the battery. and needless to say the screen shows no sign of damage and the rapid battery discharge is still there.
Caveat Emptor
Do Not Use Mobilephonerepair.co.uk Dishonest & Disreputable
DO NOT USE mobilephonerepair.co.uk. I called for new screen repair for del laptop. Gave model and even serial number. Was told in stock, would take 24/48 hr cost £97 all inclusive. Expensive but promised quick return. so paid 20% deposit and sent it. 2 weeks later, after much lying and nasty manipulation, cost has risen to near £200! Phoned and told 'pay up or no laptop'. They lied to get the business n have lied thro-out. Nasty and unpleasant people. This is a shortened account -full story is shocking! Please check other reviews if doubt this sad tale! If you send them your appliance it will be held to ransom! Ps: they advertise under many names, be sure of who you are sending it to!
Careless, Irresponsible, Pathetic
I had called on the number and enquired about battery replacement and charger port replacement of my mobile. The executive asked to ship my mobile the same day and I was given 48 hrs deadline to get my mobile back.
There was no response from the company for first 5 days apart from the acknowledgement that they received my mobile.
After following up for first 5 days, I was told they don't have the parts available and it will take one more week.
Its been 8 days now and there has been no response from this company.
Please don't try this company.
Avoid At All Costs
Made phone booking for my iPhone charging port. Was given a price of £47.50 fully inclusive, however, when advised it was repaired they had added 20% vat ....... so not fully inclusive. Phone retuned with damaged microphone could not make normal calls. When contacted was told to send back at my expense and they would decide if it was their fault ? and would charge full price for repair if not? It worked perfectly before they had it. Numerous emails no satisfactory response now in the hands of aTrading Standards. Would never use again.
Awful Liers Discusting Avoid!!!!!!!!!
Awful !!
Experience with this company took my galaxy on a 48hr service..
After two weeks past I asked for my phone back ,they ignored..
They lied on many occasions said it was fixed for Christmas it wasn't..
Said the motherboard was broken it wasn't..
Over six weeks past I lost all faith in the company...
Promised me discount but denied the discount and raised the price upon completion.. had to buy another phone..
They still have mine!!!!!
DO NOT USE THIS COMPANY ROGUES AND LIERS.. UNPROFESSIONAL.. BASICALLY THEIVES!!!
Shoddy Repair I Was The Lucky One That Got My Device Back!
I as with many other customers were extremely annoyed to find that they added tax on after they had recieved my device despite me asking over the phone more than once if that was the final quote. They then effectively hold your device at ransom until you pay all outstanding monies.
My tablet was returned very quickly audit was wrapped well (this is why they have got two stars). Upon opening up the packaging I was disappointed to find that the new screen had excess glue all over it and the screen just doesn't look nice and flush like it used to. It looked a bit of a mess to be honest. A few days later I noticed that the screen was also had a lot of dead pixels under certain lighting or with different coloured backdrops.
I contacted the customer service and they said I had to pay to return the device to be investigated!!!! I said it was their issue and that they should arrange to courier it back to be repaired and hey weren't interested.
I was about to return it at my expense as the pixels are getting very irritating but after reading these reviews I think I will cut my loses.....
Q&A
I have Samsung Galaxy Note II phone.
I was using it okay soon after purchasing it but suddenly I am not able to login. When put on it goes direct to the Samsung Galaxy Welcome screen and then POP messages come on for all Applications with the pop up messages as follows:
"Unfortunately, the process com.google.process.gapps has stopped." Ok.
This pop up messages comes on for several other applications.
How do get the phone working normal again?
Regards