Lex Vehicle Leasing Reviews - www.lvl.co.uk

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Lex Vehicle Leasing www.lvl.co.uk
Lex Vehicle Leasing www.lvl.co.uk

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Latest Reviews

★☆☆☆☆

“Lexautolease fraudulent invoices upon lease completion”

Written on: 09/02/2019 by EverettMartin1958 (1 review written)

Lex I must stress my disappointment recently with a fraudulent invoice for £500 I received from Lex auto lease, the invoice lists the two items below for leased Jaguar XE. Vehicle was collected on Jan 2019 upon lease completion. If I had known the leasing company used by Synergy was to be LEX auto lease I would not have proceeded with my agreement 2yrs ago. · Bumper multiple areas scratched · Missing Service History. When the vehicle in question was collected by the driver… Read Full Review

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★☆☆☆☆

“This company should be investigated by the financial...”

Written on: 05/10/2018 by ColemanMurray1994 (1 review written)

This company should be investigated by the financial ombudsman. I recently returned a leased car to them in mint condition; even the person picking up the car was saying how good the condition was. A week later an invoice to the tune of £600 comes in for two dents that miraculously appeared. On further investigation it looks like Lex Vehicle Leasing has a habit of doing this to their customers. I currently seeking legal representation to see where I stand and I will not be using this… Read Full Review

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★☆☆☆☆

“Worst company dont use”

Written on: 11/07/2018 by Barry2018 (1 review written)

Sadly my lex leased new volvo v90 was written off after a RTA which was the fault of the other driver hitting me from the rear while i was stationary.After the shock and relief that we werent hurt and the other party admitting full liability i thought great a new car would follow or full repayment for a replacement. But mow 8 weeks later and 4 weeks after lex were paid by the third party insurers i am now faced with a barrage of threatening letters and a £4000 bill !! .Over the 8 weeks and… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Really bad customer service ”

Written on: 12/11/2017 by Combsoa127 (1 review written)

Asked for a qoute and it took 3 goes for them to get it right.once they did I put in an order for a toyota hybrid only for them to say manufacturer has put a hold on the car.no response to emails and phone calls.3 months in no car or a deal.I want to go elsewhere but our firm uses lex only.total joke of a firm to deal with… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Worst company ever”

Written on: 15/05/2017 by Joy285 (1 review written)

Sent back my lease car had it cleaned polished and detailed it looked brand new guy came out to collect gave it a clean bill no damage said it was in excellent condition and looked like it had never been driven 3 days later I get an invoice for 275 pounds for a dent in front door and a scratch in back door unbelieveable have loads of photos to fight this with guy even stated to me that they weren't supposed to drive cars they picked up anywere but to drop them off at depot but he said we all… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Deliberate ”

Written on: 19/02/2017 by eohow (1 review written)

Deliberately misleading on pricing to maximize their profit. Refusing to rectify acknowledged errors. Complete rip off merchants… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Rip off lex”

Written on: 14/10/2016 by Brileyl440 (1 review written)

What an awful company to deal with, plaese avoid like the plague . After asking for a settlement figure , agreeing a figure, used the equity as a trade in , they now send me a bill for £840… Read Full Review

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★☆☆☆☆

“If I could have rated no star I would have. ”

Written on: 12/10/2016

Agree entirely with previous reviewer.....having returned a pristine Volvo to lex autolease I was suddenly sent a £200 bill for a bonnet dent - there categorically was no dent in my bonnet! Fictional and in my opinion fraudulent charges - ripping customers off. TOtally untrustworthy do not do business with them… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Waste of ........”

Written on: 11/10/2016 by McNally6 (1 review written)

Tried to call these guys up to get a new quote for a car- ended up being transferred over 4 times to different departments. After waiting over 20 minutes, I was through to a guy and he said 'Switchboard'. I told him I had been on hold for so long and been transferred so many times and that he should just put me through to a sales team? I thought the company would want new business...apparently not as he cut me off!!!!! I did not get to make a note of his name but these guys are a joke! I am put… Read Full Review

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★☆☆☆☆

“Definitely some underhanded tactics - be warned!”

Written on: 16/11/2015 by 169Harrington (1 review written)

In all my years I have never come across such blatant mistrust as this one. When their car was being returned from a contract lease some guy turns up and starts filming around the car. Tells me there is no need to watch and he'll let me know when he is done. When finished I asked him his opinion if he gets cars this good returned and he said no. Any problems - no. Sign here on his ipad. One week later they send a Vehicle Condition Invoice saying two major dents and want £212! I have never been… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“USELESS & UNLOYAL TO CUSTOMERS”

Written on: 03/03/2015 by Johnny-Welsh (1 review written)

I rolled into a personal hire (lease) contract with Lex via a company called FVL (First Vehicle Leasing) I've been trying for a caouple of weeks now to receive informataion about terminating my contract earlier than the agreed date. I had signed for a 2 year contract and I'm now finishing the 15th month. In the first stage FVL weren't helpful by not answering my e-mail/enquiry I sent to them through their own website, but then I was told to contact these unprofessional bunch called Lex… Read Full Review

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★☆☆☆☆

“Worse company ever”

Written on: 11/05/2014 by 25Stanton (1 review written)

I can honestly say that I have never dealt with such a terrible company as Lex before. They are interested in one thing only - making money. There is no customer satisfaction element in their service just what profit can be made. I will never deal with them again and hope the company ceases trading as soon as possible. I wouldn't wish dealing with them on my worst enemy… Read Full Review

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★☆☆☆☆

“Still waiting and no vehicle”

Written on: 04/05/2013

I ordered a vehicle via Lex the end of November 2012 with a due date of mid March 2013. It is now May and still no vehicle... Every time I ask for an update I get a one line response which turns out to be false when the vehicle does not arrive yet again, quite unbelievable really. I have never been offered any feedback without requesting it first even though it is 5 months, yet that's 5 months, since the order was placed and still no vehicle. I requested details on my right to cancel the order… Read Full Review

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★★☆☆☆

“Not impressed”

Written on: 14/03/2013

I have a company car through Lex. My experience is that they do not provide the service they are contracted to consistently, are very difficult to get hold of and do not keep their promises (ringing back etc) I would not used them for a private lease based on my negative experiences dealing with them… Read Full Review

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★★★★★

“We were very happy to find Lex Vehicle Leasing on the...”

Written on: 10/05/2007 by SupposedLee (10 reviews written)

We were very happy to find Lex Vehicle Leasing on the internet. After going through our options we managed to get our company directors and senior managers some nice new company cars, and the great thing was we didn't have to buy them outright!
The rest of the directors were annoyed when their cars went back at the end of the lease period, but that was balanced by the new cars they got… Read Full Review

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