Fly London Reviews

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Fly London

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Latest Reviews

★★★☆☆

“Sole split”

Written on: 26/10/2021 by Davang01 (1 review written)

I have had my salv chelsea boot for only 8 months now and dont wear them in summer but both boots have split right a cross the sole so are now un wearalble i thought i would get a good few year out of them… Read Full Review

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★★☆☆☆

“Bad service ”

Written on: 16/02/2019 by Keyonz239 (1 review written)

Now actually, I am on my third pair of Fly boots. I find them comfortable, they last a fair amount of time and I like the way they look. So I went into the shop in Earlham Street in London this evening to buy another pair. I’m a pretty easy-going person. I’ve worked in retail before myself, I know it’s often long hours and not great pay. But the service I got tonight was so bad, it prompted me to write something. The staff could barely muster the energy to talk to me, they were so busy… Read Full Review

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★☆☆☆☆

“Terrible boots ”

Written on: 29/05/2018 by Stevens305 (1 review written)

Do not buy these boots if you want water proof winter ware. I spent 110 on my last pair....( the last pair I will ever buy) Leaked in both and it was not even hairy rain. The boots looked good.....made very badly… Read Full Review

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★☆☆☆☆

“Defective”

Written on: 24/02/2018

I bought FLY boots from Schuh and they seemed OK in the shop and when I tried them in my house. However after 10 minutes walking outside I had quite severe pains in my right knee and hip. I have bought FLY boots in the past, also DrMartens that have been fine. In many decades of boot buying I've never had a problem so I sent these back to Schuh where I bought them. They mailed them back with the comment that they were the correct size so I phoned Schuh and asked if they'd bothered to read… Read Full Review

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★☆☆☆☆

“Zip broken on one boot after 14 months”

Written on: 22/01/2018 by unsatisfiedfemale (1 review written)

I've had these boots for 14 months, the soles are still in great condition, with the letters underneath still visible. On one boot however, the zip has broken. Also, my feet have always got wet in these boots. I contacted the facebook page of Fly London who were extremely unhelpful, then I emailed, and they were equally as bad. They said normal wear and tear means they can't do anything about it. I bought DM boots for the same amount of money that lasted well over 3 years, and the sole… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Feet get wet.”

Written on: 04/10/2017 by Gwendolinejean (1 review written)

When Fly know their boots leak,why don't they rectify the design? I need black boots but will look else where. Design good quality bad… Read Full Review

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★☆☆☆☆

“poor fit, rubbish quality and have to pay to return”

Written on: 25/09/2017 by EsmeraldaCarey (1 review written)

Ordered a size 39 for my wife who has a pair of Fly boots this size which fit fine. Aware that the quality is not great but she likes the style. Boots didn't fit, she could hardly get them on so had to send them back. It was then I found out that I had to pay for the return postage. Not only is there no consistency in sizing but you have to pay for the privilege of finding out. The company should be clear about their returns policy, after all they are an internet business. Look on their site… Read Full Review

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★★☆☆☆

“My first and last purchase of the Fly London sandal.”

Written on: 18/06/2017 by xyHughes471 (1 review written)

Last year I purchased my first pair of Fly London sandals, they have been gently worn as I have several other shoes, I always purchase quality shoes because they last and usually are of good quality. I got them back out this season and wore them a couple times and the right foot strap came undone (the stitching between the foot bed and strap). I have contacted Fly and have not heard anything back, totally ignored. I have never had an experience like this with any of my other shoes. I was hoping… Read Full Review

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★☆☆☆☆

“Look Great - rubbish quality!”

Written on: 31/03/2017 by Booty-Boohoo (1 review written)

Purchased a pair of Fly Mes2 boots from your Nottingham Store in January 2017, 12 weeks later and to my great disappointment I find that the leather has split away from the sole. This "fault" in the integrity of the leather and/or manufacturing of the boot in such a short space of time is not what you would expect for the price or a "brand" like FLY ( or so I thought until I read the reviews here!) especially. The shop I bought them from has since closed down too - so I feel doubly… Read Full Review

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★★★☆☆

“Have to agree with everyone else”

Written on: 16/01/2017 by ArnavDempsey (1 review written)

I have to agree with everyone else FLY LONDON BOOTS leak. They are fantastically comfortable, great style and colours, I have two pair. BUT not suitable for wet or damp weather. They should be as they are expensive. Obvious a design fault. Also they scuff very easily. So if you are buying a pair just bear in mind they do leak… Read Full Review

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★☆☆☆☆

“Fly Boots £134 quality lasts less than 6 months”

Written on: 05/09/2016 by siano223 (1 review written)

Purchased a pair of Fly Boots £134, from Colchester Schuh. After 6 months said Boots have deteriorated beyond use, stitching undone leaving large holes, split laces and worn soles, not what is expected after average use in 6 months. Returned Boots to Schuh at cost of £5.00, received Boots back off Schuh with covernote stating wear n tear and not Manufactures problem!...shocking quality product even worse quality customer service… Read Full Review

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Farzanasdk's Response to siano223's Review

Written on: 12/12/2016

I have had a similar issue with Fly London Boots. I recently thought I should given them a second chance and bought another pair of boots. Unfortunately they were not suitable and I went to return them. As it wasn't the same shop I bought them from (Bond St branch as opposed to Covent Garden) I was not allowed to return them. Absolutely the stupidest policy every. Way to go in alienating your customer, will not shop here again.

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★☆☆☆☆

“100% waste of money”

Written on: 07/09/2015 by Tierney116 (1 review written)

Bought a pair of YAT's a week ago...(zebra style)for walking in city. While walking first time the upper front rim of "shoe/boot) digs into your leg and caused my let to bleed. I have very slim legs and I have never had this problem + you have to have slim legs to get into them. With this my feet felt uncomfortably sweaty after an hour wearing as no air to feet. (nylon content on insides aswell perhaps??) I lost my receipt travelling but shocked that no customer service department. I think… Read Full Review

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★☆☆☆☆

“Shocking Customer Service”

Written on: 17/12/2014

Just had the worst customer experiences ever in London at their 37 Earlham St.,London,WC2H 9LD, where I was grossly mistreated by a member of staff as I tried to return a pair of shoes (Steck) that simply scared my ankles but were in excellent condition and were never worn outdoors. She told me I should have realised that they would hurt me when I first tried them, but in fact the employee that sold them to me told me, after my querying, that they 'would give in'– something that evidently did… Read Full Review

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★☆☆☆☆

“Don't Buy Fly Boots”

Written on: 11/12/2014 by ThomasMaldonado26 (1 review written)

THey are totally useless as your feet get wet even if the pavement is just a little bit damp. Very disappointing. The heel wore through very quickly and couldn't be repaired then the sole split from the boot. I would never buy from Fly again… Read Full Review

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★☆☆☆☆

“Seam split on first wear”

Written on: 01/12/2014 by Alisar174 (1 review written)

Fly London boots; bought a gorgeous pair but on first wearing the front seam split. Contacted Fly but as per their disclaimer they probably haven't even read the email. And no, I don't have huge legs which split seams as soon as they get into boots! I am very disappointed and will not be buying Fly boots again. And they were not cheap either. Poor quality at high prices, no customer care = rip-off. … Read Full Review

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★★☆☆☆

“Wet feet!”

Written on: 08/10/2014 by HWMD (1 review written)

Like other reviewers I love these boots. They look good, the leather is soft and they are very comfortable. However as soon as I wore them in the rain my feet were absolutely soaked so basically they are not fit for purpose and can only be worn in dry weather. I thought that mine were faulty but realise from the other reviews that the design and materials are at fault. Unfortunately it is not possible to complain direct to the manufacturers so steer clear of Fly boots… Read Full Review

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★★★☆☆

“Cannot be reheeled”

Written on: 03/05/2014 by Devind471 (1 review written)

lovely looking shoes but heels developed holes which I cannot fix… Read Full Review

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Tipsywitch's Comment

Written on: 26/11/2014

The soles of my Fly Mol boots gave out after about 18 months near constant use, splitting across where ball of foot is. Took them to my local Timpson shoe repair store who removed and replaced the entire sole & heel for about £35. A good job, giving me more years' wear from the boots.

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★★☆☆☆

“badly made fly boots”

Written on: 20/12/2013

purchased my fly boots and they were the most comfy boot i`ve worn, until they started letting in water after a short period of time and when i took them to a repair shop they stated that there was a manufacturing fault yet the retailer wouldn`t even sent them back. rubbish customer care!!… Read Full Review

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Jelope's Comment

Written on: 27/12/2013

I've just suffered from my feet being absolutely soaked within minutes of a heavy downpour. Surely sturdy-looking boots should offer some water protection? I've had my boots for a couple of years but rarely worn them so soles look great. It's obviously a problem with the seams. If I knew they weren't waterproof that would have been fine, but they are boots not sandals so the company should make people aware that they're not waterproof.

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★★☆☆☆

“Fly London Shoes - not worth the money”

Written on: 28/08/2013

Bought a pair on womens Odell with the distinctive Fly wedge heel sandles from an independent retailer about 3 years ago . I really like the style but I've only wore them a few times (not at all last year ) they still look new and are kept in original box, so got them out this summer and after a couple of times of wearing notice what I thought was a stone in the heel. To my surprise this wasn't a stone at all but the inner heel support as the heels had worn through ! I looked at the other… Read Full Review

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Picoqueen's Comment

Written on: 21/11/2013

I totally agree. I have a pair of wedge shoes and some boots I wore for only three months which have cracked on BOTH boots (not heavily worn as FLY treads still very visible!) and let in water! Really bad and apparently no customer service whatsoever. I expect more from a pair of £100+ boots!

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★☆☆☆☆

“They leak”

Written on: 23/01/2013

Mmmmmm just bought my first pair of Fly Mes calf boots to walk to work in. Initial thoughts were that they were lovely and comfy but on the way home from work it rained and my feet were drenched. Not good. Looking on the Internet this seems to be a common problem. Have taken them back to Office but that is another story in another review. Office were rubbish so don't ever buy shoes/boots from there. … Read Full Review

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