Pet Planet Reviews - www.petplanet.co.uk

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★★★★☆
4.4 / 5
86% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk

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Latest Reviews

★★★★★

“Great service”

Written on: 19/11/2017 by AlessandraSchultz105 (1 review written)

Easy web site, good pricing and speedy delivery, who could want more… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 17/11/2017 by KaliWarner111 (1 review written)

I ordered a pet cage for new puppy and paid for express delivery. It didn't arrive. Rang up to be told I'd ordered too late (Thursday) for express delivery and it would arrive on Monday!!! I asked if I could cancel as I had new puppy and needed the item adapted. Was told as I'd paid with pay pal this was not possible. Had a very difficult weekend with puppy. Monday came and no delivery. Rang up again to be told the order had been cancelled!!!! Unfortunately no one had told me and it was now… Read Full Review

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★★★★★

“Dog carrier and car seat.”

Written on: 14/11/2017

I purchased this item before the arrival of my Boston Terrier puppy. I t comes flat in a very handy storage bag. Assembly was very simple and takes just seconds to zip the bag together. It appears to be very robust and has loops to attach the bag to a seat belt. I have since used it to bring the puppy home and to take it to the vets for inoculations. It does the job very well and is well ventilated and my pup showed no signs of distress when in the carrier. I have no hesitation in recommending… Read Full Review

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★★★★★

“Excellent products and service”

Written on: 14/11/2017

I've been ordering from this company for a few years now. Good products at reasonable prices and delivered within a few days. Service is great. I wasn't happy with one item and was refunded promptly. Highly recommend… Read Full Review

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★★★★★

“Great website - always something on offer ”

Written on: 12/11/2017 by Wooki-Mojo-Heratio (1 review written)

I have shopped at petplanet for more than 18months now and having 3 dogs this is a firstly regular occurrence ... They have a greats election of toys on the site - this is mostly what I buy lol I enjoy the layou and the loyalty point sche,e is good ... Especially for a regular customers I've already recommended this sore to the 6 new owners when my dog had her litter and the puppies were goin to their new homes .. The only improvement would be delivery I have used both the free delivery and… Read Full Review

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★★★★★

“Customer service is excellent ”

Written on: 12/11/2017 by McGrathag365 (1 review written)

I have ordered a few things off Pet Planet and am very pleased with everything including prices. I had a problem with one item and they promptly refunded me excellent customer service . Would recommend them to anyone also you get free delivery if over £30 so I ordered double food which lasts me a long time… Read Full Review

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★★★★★

“Professional and efficient service. I had a problem...”

Written on: 10/11/2017 by Tigerlily123 (1 review written)

Professional and efficient service. I had a problem with one of the items I ordered but the staff couldn't have been more helpful - replacement product sent immediately. Great site with competitively priced products… Read Full Review

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★★★★★

“the delivery company presently used is the only problem”

Written on: 04/11/2017 by Maximilianp493 (1 review written)

Pet planet are fantastic folk to deal with but their delivery providers Yodel fail to keep their delivery web pages up to date making tracking deliveries useless. Last delivery was registered at my local hub London in the morning but suddenly was marked as left at address less than 6 hours later less than 20 miles from its starting point in Livingston. The previous delivery was suposedly signed for by someone at my address when there was no one at home. So the lesson is to pay for their… Read Full Review

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★★★★★

“Excellent Service”

Written on: 29/10/2017 by Gradyo150 (1 review written)

Good selection of cat and kitten foods at reasonable prices with Prompt attention and a prompt delivery, I have recommended pet planet services to family, friends and colleagues… Read Full Review

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★★★☆☆

“Good products terrible delivery”

Written on: 27/10/2017 by RetrieverAsh (1 review written)

Have used them 3 times now and each time delivery has been delayed. This aspect needs sorting as is so frustrating and will send customers elsewhere. First product had 25% of fitting missing which took another 2 deliveries to sort out. Customer service very helpful but think this is because they are so used to problems!… Read Full Review

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★★★★★

“Great site, value for money and fast delivery ”

Written on: 23/10/2017 by Mrsemmab (1 review written)

So pleased I came across this place, it’s great for saving money yet getting the exact same product as you do from a well known pet store I usually use! Will be using here a lot more now, just check here first before spending double the amount anywhere else! Will use again and will share with friends Very happy thank you … Read Full Review

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★★★★★

“Quality & Value”

Written on: 21/10/2017 by SantosBender1960 (1 review written)

Bought a cat bed from this retailer. Very pleased with the quality and price and quick delivery… Read Full Review

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★★★★★

“Stylish and my cat loves it! ”

Written on: 20/10/2017 by Williamsdw220 (1 review written)

Most amazing cat bed! Not only does my cat love it, it looks stylish in my living room! After receiving I showed my friends and they also purchased the same bed! The triangular shape is lovely and works with the design of my home. The grey felt fabric is over wood which makes it sturdy but cosy. It took 2 minutes to put together and has a handy little handle space up the top to move it around and transport my cat… Read Full Review

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★★★★★

“reliable service and fast”

Written on: 19/10/2017 by AugustusMunoz260 (1 review written)

the service and speed of delivery is always excellent a company to rely on… Read Full Review

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★★★★★

“Great service & product ”

Written on: 14/10/2017 by ClareW7 (2 reviews written)

Ordered 2 dog agility equipment items & a dog pillow, I emailed to ask a question & received a prompt response. The products arrived swiftly & our dog loves the agility equipment. Would order again from petsplanet & very happy with both our purchases & the service. Would recommend to others as there is a huge choice on the website at competitive prices… Read Full Review

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★★★★★

“super”

Written on: 10/10/2017 by AntoineMcDonald (1 review written)

super large litter tray much better than the smaller ones will buy again… Read Full Review

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★★★★★

“Excellent, fast service ”

Written on: 08/10/2017 by Saunders200 (1 review written)

Really well run, efficient and fast service from Petplanet. Good choice of good quality products at a good price. Have used them online for over a year now - and always had unfaultable experience… Read Full Review

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★★★★★

“Great selection, great prices”

Written on: 07/10/2017 by Addisonz46 (1 review written)

I like shopping here as they have a great selection of dog products at great prices and always quick delivery. I have recommended friends to this site as well… Read Full Review

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★★★★☆

“Booted!!”

Written on: 06/10/2017 by Meggiemay (1 review written)

Great boot cover and bed for my dog perfect size for my ford focus it covers the bumper too so no scratches delivery great and good value for money I would recommend this site… Read Full Review

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★★★★★

“Great service Great products Great Prices”

Written on: 01/10/2017 by Doriank490 (1 review written)

I have used Pet Planet for over a year. I can find many products that are in local pet stores at better prices and a bigger choice of products. Quality is very good and if for some reason something isn’t right, returns are easy. Staff are friendly and helpful. Goods delivered promptly and free if your order is over a certain amount. Easy to find what you are looking for on the site… Read Full Review

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