Pet Planet Reviews - www.petplanet.co.uk

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★★★★★
4.5 / 5
88% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Lab tested”

Written on: 03/06/2020 by Babsieboo (1 review written)

Good selection of items, speedy delivery and excellent customer service. All food, treats and toys have been thoroughly (fox red) lab tested and approved… Read Full Review

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★★★★★

“My one stop destination for all doggy purchases.”

Written on: 02/06/2020 by GeorginaFM (1 review written)

Pet planet stocks great brands for great prices combined with excellent delivery turnaround. Their loyalty scheme is also really fantastic. A five star online company that delivers quality goods and service. I would recommend any pet owner to browse their website before purchasing elsewhere. Pet Planet is the perfect pet owners’ one stop shop… Read Full Review

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★★★★★

“They are reasonably priced and responsive to queries ”

Written on: 31/05/2020 by RacLondon (1 review written)

I don’t now remember how I came to hear about pet planet but I’m really pleased that I did. The products that I have purchased have been delivered in good condition and when COVID meant there were a couple of delays the customer service team sorted it out really efficiently. The pictures and descriptions on the site are helpful & it is easy to navigate. The quality of the products is excellent and I think that Pet Planet offer good value for money. I have bought several items of cat… Read Full Review

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★★★★★

“BRILLIANT!!”

Written on: 27/05/2020 by sillysally2 (2 reviews written)

This litter is brilliant, been using it for years. My lot love it. weighs less than most, so easier to lift. No smell or tracking… Read Full Review

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★★★★★

“Good quality product and service.”

Written on: 27/05/2020 by Garthine (1 review written)

Ordered a scratching pole for my monster of a cat who has a habit of destroying things. It is very sturdy and I am optimistic that even he won’t be able to destroy it. I was also impressed by the service. I am useless with technology and wasn’t very comfortable ordering online. A very helpful girl on the phone assured me that I would receive an email confirming the order. It arrived as did tracking information. The product arrived promptly… Read Full Review

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★★★★★

“Great customer service ”

Written on: 20/05/2020 by Weavereg153 (1 review written)

Very good quality and variety of products with great prices. Very good customer service… Read Full Review

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★★★★★

“Great pet shop with splendid range of products”

Written on: 10/05/2020 by OksanaIatsiuta (1 review written)

I enjoyed shopping at PetPlanet. Lots of products to choose from, fast delivery, overall only positive impressions. Definitely recommend this shop… Read Full Review

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★★★★☆

“Great website with good deals”

Written on: 10/05/2020 by Haylzg89 (1 review written)

We have got some brilliant deals from Pet Planet and great products. We would definitely recommend pet planet for all your pet requirements… Read Full Review

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★★★★★

“Reliable and value for money Pet supples”

Written on: 07/05/2020 by Alienglish1964 (1 review written)

I have used this site for a few years now. They supply a wide range of products at good prices. They are punctual and reliable with deliveries. A go to site for me!… Read Full Review

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★★★★★

“Great product”

Written on: 04/05/2020 by janeb689 (2 reviews written)

Always a pleasure doing business with PetPlanet. The food for my dogs is always in stock… Read Full Review

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★★★★★

“Best Customer Service”

Written on: 25/04/2020 by CeeBee21 (1 review written)

This review is based on my relationship with Pet Planet rather than a particular product. I have used Pet Planet mainly to buy cat and dogs beds. These I must say are really the best I have ever bought. My cats sleep in the conservatory at night and it can be a little chilly so Pet Planets' great range of cat igloos were my main interest this last winter and the igloos I bought are beautiful. I have 7 cats. All seriously individual, so their beds had to be likewise. Super beds. The cats… Read Full Review

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★★★★★

“Great dog food, great service”

Written on: 20/04/2020

PRO PLAN Medium Adult Sensitive Skin Dog Food - Salmon and Rice. Our 2.5 years old Schnoodle has been fed this food since weaning and has thrived on it. He does not wolf it down but grazes throughout the day. Great that store remained operational and we were kept informed on delivery despite difficult times during lockdown. Well done thank you… Read Full Review

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★★★★★

“payment and delivery”

Written on: 20/04/2020 by drinkyc (1 review written)

Had an issue with payment but they were so quick to sort that out under the conditions and the delivery was great especially as this is the only food one of my three dogs can tolerate. Brilliant people and service!! Would recommend them to any pet owner… Read Full Review

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★★★★★

“Excellent service”

Written on: 17/04/2020 by wheatenwonderer (1 review written)

During these very difficult of times I still received my order within one week. Pet Planet offered a good professional efficient service. Good updates on tracking and arrived when promised. The product Orijen dog biscuits is very good, if a bit on the pricey side but Pet Planet offer it at a competitive price. Nothing to dislike about the service or the product… Read Full Review

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★★★★★

“Very good service”

Written on: 17/04/2020 by SLE002 (1 review written)

I ordered several large bags of cat litter from Pet Planet. The brand I use is not available in my supermarket and I have previously bought it elsewhere but they were currently out of stock. I came across Pet Planet and their website was very easy to use, the brand I wanted was in stock and at a good price. This order was placed during the height of the virus panic buying season and the website gave a clear message that they would deliver as soon as possible given the pressure on delivery… Read Full Review

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★★★★★

“Good online shop for all your pets ”

Written on: 04/04/2020

I tend to shop around for the best deals and find Petplanet are reasonably priced with a good selection of goods. The only thing I don't like is their delivery company Yodel… Read Full Review

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★☆☆☆☆

“BE WARNED, DO NOT PURCHASE FROM Petplanet ”

Written on: 22/03/2020 by MissTGreen (1 review written)

If you are thinking of purchasing from this company then you really need to reconsider. I have been purchasing monthly from this company for the last 3 years and have now been left in a position where I can only warn others. I placed my usual order for dog food with next day delivery, after the second day of no delivery I checked with DPD who had received notification of a pick up and then a further update that this had been cancelled by Petplanet. A call was made to Petplanet who were… Read Full Review

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★★★★★

“Toys for pets”

Written on: 13/03/2020 by Betsy2020 (1 review written)

I found pet planet great for all those pet accessories. The prices and value are great. Delivery can vary depending on the items you order but worth the wait… Read Full Review

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★★★★★

“Dog car crate”

Written on: 22/02/2020 by ALindsayralph (1 review written)

We purchased the dog car Crate medium and the crate mat by petplanet medium coffee as it seemed the best size for the Crate and it fitted well. Pleased with both items. Would not hesitate to do more orders with this company. They are located in Scotland so delivery was fast… Read Full Review

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★★★★★

“Dog Crate ”

Written on: 20/02/2020 by Donnadiamond (1 review written)

Bought 2 of these , well worth the money strong and sturdy , and very prompt delivery so very pleased.I would definitely recommend this site to family and friends… Read Full Review

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