Saudi Arabian Airlines Reviews

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Latest Reviews

★☆☆☆☆

“Canceled confirmed flight & leaves female stranded”

Written on: 07/06/2014

On June 1, 2014 I missed the check-in for my flight from London Heathrow to Addis Ababa, Bole International Airport. While still at the airport, Saudi Arabian Airline representatives cancelled my flight before departure and told me the next available flight would be on June 9th. They told me all seats were full on earlier flights. When I reached a computer, I checked Saudi Arabian Airline’s website and saw that there were available seats on flights leaving London Heathrow to Addis Ababa the… Read Full Review

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★☆☆☆☆

“Ground Staff,AIr Craft,Air Crew,Meals”

Written on: 19/05/2014 by Timothy204 (1 review written)

Ground staff ok Air Craft ok Air crew Guest Class: Ill Mannered, Rude & Ignoring all the calls specially for Non Arabs Meals: Menu not suitable for Kids, Pakistanis & Pakistanis living in north America During In Flight Delays landing due to Air Craft Tech. Problem The Air Crew Never cares for the Passenger who boarded the Plane several hours left without Food & Water Flight SV 061 May 15,2014 No Airline to & from Toronto requires Shrink Wrap Bags Except Saudi Air Another cost to wrap for… Read Full Review

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★☆☆☆☆

“Be careful with this airline!!! They are known for...”

Written on: 14/05/2014 by Ramseyqo324 (1 review written)

My suitcase was damaged on the flight # SV 871 / SV 211 from Manila to Milan on February 26, 2014. I followed all their Baggage Claim procedures and at some point I've had an e-mail as follows: "We are pleased to inform you that your claim is finalized , therefore, we are attaching a discharge receipt to fill in, sign with required details and return. Upon receipt of a duly completed/signed discharge receipt we will forward the compensation cheque to given address in registered mail". My… Read Full Review

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★☆☆☆☆

“Rich Country Poor Airline”

Written on: 21/04/2014 by Lilliannac397 (1 review written)

When the flight was landing there was water leaking from the top, the person who was sitting at the seat told the crew lady that there was water leaking from the top she called the other crew and they said sit down or else we will call the police,(jeddah) and this happened to another person when we were coming back from the same flight and it happened to a lady(toronto) and there was also water leaking from above my seat too. The crew lady was nice and called the other people to come quickly… Read Full Review

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★★★★★

“Best AirLine Ever”

Written on: 01/12/2013

Checking in at JFK was great!! Excellent customer service.. Food was average.. Crew was friendly.. I would travel again with Saudi… Read Full Review

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★☆☆☆☆

“Your baggage can be stolen with saudi airlines”

Written on: 20/03/2013

I usually travel to and fro CDG to Karachi.This time I took saudi Arabian airlines as it offered cheapest price. I did not expect any quality services from the staff so I was neither disappointed by seats or snobbish staff nor pathetic Jeddah airport services was a surprise to me. What surprised me was at my way back, the airline charged me extra at the airport on the pretext of certain taxation. This was even OK with me but to my utmost shock,I could not find my baggage at the airport. I… Read Full Review

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★☆☆☆☆

“Horrible airline no customer service”

Written on: 16/01/2013

I booked the flight from JFK to KHI. I purchased ticket well in advance about three months in advance. They call me few weeks before departure and asked me we are going to cancel your ticket because one of your connection is canceled. I asked why not you re-book the flight for another date they refuse to re-book by saying for another date you need to pay extra. In past so many times flight got canceled but airline accommodation their passengers but this airline asking more money even flight… Read Full Review

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★☆☆☆☆

“Should operate only in Saudia”

Written on: 12/01/2013 by Vishesh (1 review written)

So here I am with my review. Flight was on time, I boarded on LHR to Lucknow (India) via Jeddah. The first shock to me was when I was told that Liquor is not allowed in the flight AND you can't carry liquor even in your check-in luggage because this is specific religion airline where liquor isn't allowed??? (Then why do they operate in other countries?). Second was the gentry inside the flight (Most of the people were from labor class and they had their own aroma all over in the flight)… Read Full Review

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★☆☆☆☆

“Should operate only in Saudia”

Written on: 12/01/2013 by Vishesh (1 review written)

So here I am with my review. Flight was on time, I boarded on LHR to Lucknow (India) via Jeddah. The first shock to me was when I was told that Liquor is not allowed in the flight AND you can't carry liquor even in your check-in luggage because this is specific religion airline where liquor isn't allowed??? (Then why do they operate in other countries?). Second was the gentry inside the flight (Most of the people were from labor class and they had their own aroma all over in the flight)… Read Full Review

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★★★☆☆

“New York-Jeddah-Islamabad”

Written on: 11/01/2013 by Qadeer49 (1 review written)

Check in at JFK was a breez. Flight left on time. NY_Jeddah was a boeing 777-200, nice clean aircraft. Food was average. Cabin crew was nice and very helpful. They have an open selfservice snack bar in the rear of the aircraft, with cheese sandwiches, soda, all kinds of juices, and fresh fruit, like apples, bananas and peaches. Jeddah-Islamabad was a 747-400. Full flight. Again left on time, and evry thing was fine. At Islamabad our one suite case was missing. It still have not been located… Read Full Review

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★☆☆☆☆

“Worst Airlines to travel!”

Written on: 24/12/2012

One time on a flight from Dubai to Jeddah, a woman was waiting for her husband to come from the duty free downstairs while the flight is boarding and the flight steward want the woman board the flight without her husband, but she refused so the flight steward told luggage carriers to remove her bags, but the husband shows up. Second, when I was asleep during the flight Istanbul to jeddah, the flight stewardess woke me up by calling sir twice and ask me if I want dinner and I told her that I am… Read Full Review

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★★☆☆☆

“very disappointed”

Written on: 13/11/2012

Flew with Saudi airlines for the first time this year for hajj2012. The flight to Madina was great as expected. Staff very helpfull Always there when you need them Drinks topped up Overall very pleased. However all this changed on the flight back from Jeddah to London flight number svc 121 flew on the 6th Nov. Staff complete opposite. Rude Inattentive Had to wait 2 hours for a drink.only for it to be given to someone else. Staff no where to be seen. Overall the flight back to the UK was the… Read Full Review

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★★★★★

“The best airline”

Written on: 05/05/2012

Simply this is the best airline for muslims. The food is halal, there is a prayer area at the back of the plane. The food is excellent, the crew are very cooperative, the planes are new… Read Full Review

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★☆☆☆☆

“I thought this Airline would be great!! ”

Written on: 04/12/2010 by hfz3 (4 reviews written)

I thought this Airline would be great!!

Check in at heathrow very slow, arrived 4 hours before as requested, was checked in 1 hour before, had to run to the aircraft! problem was staff were dealing with lon-riyadh-lon and both flights were overbooked, i.e. even though confirmed tickets were sold out, standby tickets were issued so loads of passengers turned up!

staff at jeddah terminal have big attitude problem, they are mean and evil and really hassle you bad style!!

staff on plane do not… Read Full Review

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★☆☆☆☆

“there was a girl sitting at my seat, and i ask her to...”

Written on: 17/10/2010

there was a girl sitting at my seat, and i ask her to move she says "i came first" what the heck!!! i talked to the flight attendance and he didn't do any thing except putting me in another seat, and asking me again if i would like to change my seat to a kid who is sitting near the exit door. i was pisssssssssed! and i dont recommend this sick airline to anyone, and never and ever would book with this sick airline… Read Full Review

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★★★☆☆

“Nice flight. I arrived at 8:30 after 2 hours delay,...”

Written on: 11/05/2010

Nice flight. I arrived at 8:30 after 2 hours delay, but I enjoyed the flight. The crow can more friendly. I had to go to the back of air craft to ask for a cup of coffee.
The food was OK, but they did not offer a breakfast like the other airlines… Read Full Review

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★★★★☆

“it was long flight with 747 classic 747-368 ”

Written on: 24/03/2010

it was long flight with 747 classic 747-368

yes the seat is great i know the classic airplane have limited entertainment screen

so im ok with it

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★★★☆☆

“Overall a pleasent flight, staff friendly and...”

Written on: 23/12/2007 by pkett (3 reviews written)

Overall a pleasent flight, staff friendly and attentive, flew Heathrow - Riyadh in economy and Riyadh Heathrow in business (Oct 07) both good in relation to other airlines. A worD of warning, if you enjoy alchol on a flight then take an alternative arline. Also flight entertainment miminum… Read Full Review

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