My daughter had one of these Hotpoint WD640 and the One-shot thermostat failed having previously heat damaged some clothes. I investigated and replaced the one-shot and my analysis revealed that the hot air outlet vent at the top of the door opening is at an angle to the right. The door has a sloping portion that I assume is meant to deflect the warm air into the drum. However, since the sloping part is at the top of the door this causes the air opening to be partly obscured. This results in a restriction to the airflow and since the same amount of heat is input to the airstream the temperature of the air going into the drum is higher than it should be. The earlier model WD64 has the hot air outlet at the top of the drum and this has a good match. It appears to me that Indesit has used the same door as the WD64 in their WD640 model. They should have used a different door with the sloping part rotated to the right. I wrote to Indesit and they replied saying that the design was correct and that they had no records of failures.

I rented a place that had one of these and I fell in love with it. As soon as I was in a position where I needed to buy a washing machine I bought this one. I love it. Regular use for general use (non colourfast cotton), work clothes (synthetics) and relatively regular hand wash and handwash wool usage. Not used the dryer part for a long time to be honest but used to use it a lot when I had less radiator space. It has survived the fire escape to one flat, and down again, the fire escape to another and down again, a storage locker for about 9 months and all the jostling and craziness that involved moving it to and from there and trying to not crush it with something else. It then survived a move to a 4th floor walk up. From there it has remained loyal to me with so many washloads and never once, literally not once, ruining/running colours in my clothes... although of course the choice of detergent is also a big factor there. Now, just under 2 years since my last move and 8.5 years since I bought it, it's started to leak. It's been getting louder recently (from starting as practically silent...) and finally it decided to leak from underneath yesterday. I am gutted that it's no longer available and that the newer versions do not have the much needed handwash option. I would recommend this model to anyone as a washer. I think I have only used the dry function once in the last couple of years as I needed something urgently. Great, reliable and long lasting.

I have had this machine over 4 years .. and no problems whatsoever.. on every single day almost..

I have owned this Hotpoint Aquarius+ WD640 for at least 5 years and never had any problems. Even survived 3 house moves, and an accident prone user!
Yes the filter at the back of the appliance and fiddly removal is a design problem but that is the only downside I can think of.
I don't know about other users on this review site who state they have to regularly keep emptying the filter....I have only ever needed to empty it once the whole time I have owned it, and I use it alot with uniform for work for my partner and myself that needs thorough cleaning. There again I always make sure to check pockets first....just a tip!
It's quiet, easy to use and energy efficient for a washer dryer, with a decent load capacity that only now could be beaten with new models on the market.
In fact I am now loaning it to my mum after her Indesit which she was pleased with until it brokedown over Christmas. She can't get over the difference with my Hotpoint and is considering a new version of it for herself.
A definite 4 out of 5.

I have had this Hotpoint WD640 machine for over three years now and have had no problems whatsoever (touching wood as I don't want to jinx myself!). It is on almost every single day, sometimes three or more times a day. It copes with delicate hand-wash items and muddy childrens clothing. I thoroughly recommend this machine and would happily buy another. Perhaps, as one reviewer pointed out, people only leave comment if they are unhappy.

The most gut-wrenching issue for me with the whole Hotpoint ownership was the fact that my Mum bought it for my wife and I as a wedding present 4 years ago. From memory it had problems in its first year which lead to me buying extended warranties in all subsequent years. I would never normally buy extended warranties and this is the only product I have ever bought where I have bought one. If you don't have one buy one quick or keep your figures crossed hard! The faults which occurred covered just about everything I think the most irritating being the dryer has completely failed several times ( a right pain when you have a young child). It has also gone down with various faults, circuit board failures, very noisy, water coming out through the tray. In 4 years of ownership I believe it has been repaired in the region of a dozen times. I would never normally have stuck it out for this long but I felt I owed it to my Mum as it was a present. I would have absolutely no hesitation in saying to anyone do not touch this product with the proverbal bargepole.

Had this machine nearly 3 1/2 years and had repair engineer out at least 3 times a year every year so far. have extended insurance which has been a godsend as i just couldnt afford to have it repaired as often as it has been. constant problems with dryer unit failing, engineer told me last time it couldnt be replaced again as they dont make the part anymore. Had to call them again today, was making loud metallic noises and smelling of electrical burning - great christmas eve in waiting for the repair engineer to call again!

Well, I ordered a replacement pump from partmaster for my WD640 - £17.99 plus delivery next day. Fitted it in ten minutes, and guess what??? - The machine is working better than ever. I know some of you guys have had bad experiences, but honestly, in 5 years of having this machine, this is the only problem it has given me, and was very easily solved. Thanks to everyone on here that helped me to identify what the problem fault code was. Happy that I have got my undies out!

well, its finally happened to my Hotpoint WD640 in a big way. Fault F-05 !!! - I have removed the hose from the bottom of the drum and cleared that out, and yes there was some bits in there. Cleaned out the hose, put it all back together. Still same fault. Checked the pump and took that apart, all clear. Guess the pump may not actually be pumping as no water coming out! Well, Ive ordered a replacement pump today to try that and if it works great, but if not, the machine is going to get a real smashing!!! Its still got all my calvin klein underwear in it !!!!!! and can I get the door to open??? no!!!

Very poor customer service. Started throwing up water, customer service told us it was our fault due to washing at 30 degrees! managed to get them to fix it under warranty eventually - service man cleaned filter which solved it just long enough for the warranty to expire.private repair guy said pump broken and should have been replaced when fixed previously. will never buy hotpoint again.