First time at site in years,brought my family when they where young(now in their 40s)but they always had good memories so I thought I would bring my granddaughter she's 18mths.when we got to caravan outside a broken wheelchair,toy had been smashed and all over the place,seagulls poo on front door(had been there for a while)key in door wouldn't work couldn't lock door,called reception quick to respond,then toilet wouldn't flush and then the sink choked 4days there and all I did was PHONE reception to get things fixed

Was camping here this wkend first time there and last the owner was very arrogant entertainment very poor kids were not aloud to dance,got to say there was more kids than adults there and they had to sit witb parents not a very friendly site to visit and not worth the money meals very poor to.

Ran by arrogant, miserable owners who treat customers with disdain. A wholly unfortunate approach to customer service. Note also, the lack of official caravan club or similar membership. Avoid. Spend your money elsewhere

We stayed in one of the few static caravans that are available at Heads of Ayr Caravan Park. It was clean and comfortable and we have no complaints except that there was no available parking beside the caravan which meant a short walk to an allocated place just opposite the shop. This was fine so long as it wasn't raining and as we were lucky with the weather it didn't cause too much of a problem. As we didn't use any of the other facilities I can't comment on them. I did find the lady who worked in the shop and the gentleman owner to be both friendly and helpful. It was very convenient to Culzean Castle and the journey into Ayr wasn't too long. There is a bus that goes from the end of the lane which is handy for those who didn't want to take the car. The caravan park was nice and quiet and perfect for us and the children. A bit more noise at the weekend but still nothing to complain about. The shop just provided very basic things so we usually bought anything needed in Ayr in one of the big supermarkets. We would have no hesitation in returning.

I decided to visit Heads of Ayr caravan park as it is was an easy site to get to by train and bus. On arriving the bus stopped right outside the park so it was an easy 2 minute walk down the path which was great as our bags were pretty heavy. We stopped in at the shop to meet the guy who seemed friendly and welcoming, he showed us to our tent pitch which was clean and spacious. However on seeing the pitch we discovered that it was right beside the children's play park, but the noise was little and did not go on past 9pm at night. The toilets were clean and fresh with three showers which all had a good flow of hot water, however if you decide to go for a shower I wouldn't leave it past 8/9pm as the hot water runs out, this problem was also found in the washing dishes area. The shop supplied basic things such as; milk, bread, bacon and a selection of tins aswell as pick n mix for the kiddies, but for the main shopping you would need to visit Ayr which is only a ten minute bus journey away on the 361. The campsite owners do not really allow groups of youths to stay unacompanied so the site is mostly very peaceful and quiet, however the bar is open till 11:30pm, but from where I was staying in the tent area the noise couldn't be heard. I cannot think of really anything I didn't like about the caravan park, but if you do decide to go I would't recommend arriving after 5pm as the shop is closed. Overall a really good week and a very enjoyable stay. Would recommend to families with younger children because of the great park and the farm park :) And for the adults because of the good shopping (with some very nice restaurants) in Ayr and Culzean castle.

Overall, it was ok but I felt the staff we dealt with needed to be a bit more helpful and not take your custom for granted.