Everest Windows Reviews - www.everest.co.uk

★★★☆☆
2.6 / 5
40.7% of users recommend this
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Latest Reviews

★★★★★

“Doors”

Written on: 02/05/2019 by Skye494 (1 review written)

I am very happy with my 2 new doors, I was also very happy with the gentleman that came to fit them, They were fitted in a very short time and there was no mess left after the doors had been fitted. I would recommend Everest to my friends… Read Full Review

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★☆☆☆☆

“EVEREST DOUBLE GLAZING - I lost my £4600 Deposit ”

Written on: 30/04/2019

I LOST MY £4600 plus DEPOSIT. IGNORE the "sign on the day discount and the hard sales Everest gives you. ONLY sign once you have got other quotes with reputable independent companies and/or you have read Everest's fine print. KEEP IN MIND in summary what Everest told me. ONLY the contract counts and it does not matter if an Everest representative or the customer services gives you a verbal wrong cool off date. Otherwise you too could too easily lose £4600 plus deposit like me. I… Read Full Review

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★☆☆☆☆

“Worst mistake of our lives”

Written on: 03/04/2019

We came to Everest thinking we could trust them based on their heritage; we couldn’t have been more wrong. We cancelled after 12 days when we realised we were mis-sold the finance. After 6 weeks of phone calls, letters and emails, they were adamant that it was us who breached the contract by cancelling out of the 7 days so they were not going to return our deposit to us. I thought the law was a 14 day cooling off period but they hide behind the small print of the contract that you feel… Read Full Review

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★★★★★

“Professional and courteous service ”

Written on: 12/03/2019

The joiner was punctual and very polite. The adjustment required for the closing of the front door was completed tidily and quickly and we are very pleased with the result. Thank you!… Read Full Review

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★☆☆☆☆

“MIND PLAYING WITH YOU”

Written on: 13/02/2019 by calafato (1 review written)

Nearly a year now i have been waiting for my 6 windows and still not right. I was told they inspect your window before they install them i wish i can show you the photo's each window is a mess, now i have damp round the window frame which i never had before worse company ever, they play mind games with your mind, he has made me so many promises that he does not keep i wish i can tell you his name, i am ever so sorry that i got in touch with everest big mistake of my life, i have so much anixty… Read Full Review

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★★★★★

“Secondary Windows”

Written on: 04/02/2019 by 44Ashby (1 review written)

Last weekI had three secondary Windows fitted by Everest Windows ,I cannot praise the fitter enough, he spent three to four hours in my apartment , he was clean and tidy leaving no mess for me to clean up,The windows are a lovely fit they block out all the street noise as I live in the centre of Chester you can imagine how noisey it can be. I would certainly engage Everest Windows in the future… Read Full Review

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★★★★★

“They do fit the best”

Written on: 28/01/2019 by Daliak313 (1 review written)

Had a fantastic service from start to finish, I highly recommend Everest… Read Full Review

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★☆☆☆☆

“"Not the Best"- avoid Everest at all costs”

Written on: 27/01/2019 by Patrick2019 (1 review written)

I should have read this site before agreeing to allow Everest to build a conservatory at my home, a listed property with the conservatory infilling an existing "C" shape rather than the usual three-sided glass extension. I chose Everest, over local firms, as I thought the job was complex and that they could see the job through; unfortunately my judgement was flawed and I have received nothing but bad, incompetent service and broken promises from Everest. I made contact with Everest nearly 2… Read Full Review

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★☆☆☆☆

“Thieves - WARNING”

Written on: 17/01/2019 by jackr4332 (1 review written)

Do not use this company. They refuse to refund deposit of £600 because I cancelled with 7 working days and not 7 days full days since playing my order. The order had not even gone to survey yet so they had not even started making anything.  Read the reviews, they will soon go out of business… Read Full Review

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★☆☆☆☆

“DO NOT USE EVEREST WINDOWS”

Written on: 15/12/2018 by Wogan64 (1 review written)

We paid £30,000 for windows 1 year ago and have experienced problem after problem. We chose Everest as we thought they were the best. It states that at Everest they pride themselves with providing their customers with a high-quality service. What a load of rubbish. It took 8 months for the windows to be installed (November 2017) and by January we encountered our first problems. The bathroom window wouldn’t close and the front door wouldn’t lock. After a lot of toing and frying the engineer… Read Full Review

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★☆☆☆☆

“unprofessional Everest”

Written on: 30/11/2018 by 66lesleymag66 (1 review written)

On no account consider having work done by this company. They use sub contractors who half the time don't know how to fit windows. I have now been waiting 6 months and finally got the front fitted with loads of errors on the way. 3 times they came with wrong size windows they have missed out a support on one window and that was only known as my cousin was around at the time and the fitters,said,couldn't fit it in. Anyway I got an independent builder who said this could crack eventually as… Read Full Review

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★☆☆☆☆

“Everest. Absolute rubbish. ”

Written on: 24/11/2018 by Rdbrooksie (1 review written)

Everest first fitted the windows/doors in July 2017. They had however broken some roof tiles as well as hard the wring coloured parts for the windows. Despite many calls, emails, dates booked in for fitting and then cancelling the day of the fitting, Everest are still giving excuses. 17 months later and still not done. Pathetic. Now seeking legal advise for breech of contract. Quick to take your money but don't expect them to have follow up care in interest in you when things go wrong… Read Full Review

Sailorbill1's Response to Rdbrooksie's Review

Written on: 25/11/2018

I fully agree with all the above. Everest began work fitting my windows on 6th August.fitters left affter half a day on second day then didnt turn up third. they caused considerable internal damage to plaster and serious scratches to newly varnished floors, also left outside my property strewn eith rubbish soggy cardboard boxes falling apart with screws and sealant strewn around. I complained, they sent another set of fitters to assess work they said none of the early work was completed despite 1st fitters assurances, they spent rest of day correcting previous faults fitted one window. They assured me they would return on the Monday but I received a call cancelling that appointment telling me they would complete the work the following Friday. They fitted remaining windows and doors but they had incorrect handles, which I informed their office and was assured they would be changed within 7 days,later found one window blown full of condensation also extremely shoddy attempt at repairing plasterwork, constantly emailing and telephoning there customer service (an oxymoron if ever there was) it appears company policy I had engineer to assess the work and he assured me the work would be repaired within 7 days, that was i,n September now November 25th still waiting!!!!I received a call from fitters outside my house on 20th November I had informed them at least twice that day was not suitable yet they hadn't told the workers?? inept, incompetent and shoddy service. so 4 months and still waiting.. I think Everest policy on customer complaints is ignore them see if they will go away if not then carry out repairs. I paid using VISA so have some recall they are investigating complaint and withholding monies. I would strongly advise against any one using Everest windows after my experiences. I have emailed them again on 20th to enquire why fitters were sent on 20th and request confirmation of 29th yet still waiting for a reply .. to be expected after previous experiences. I have also enquired about compensation concerning traveling costs and loss of work due to the number of days where I had to be in attendance where their staff failed to turn up or came to assess work to date that is five days 6 if they turn up on the 29th!!! totally ignoring my emails concerning that. agree quick to take the money I rang VISA day after and money had been taken!! as for there assurances that the work would take no more than 2 days it is now118 days I believe and still waiting

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★☆☆☆☆

“feedback to everest”

Written on: 08/11/2018 by BraylonMitchell (1 review written)

Terrible service!! After waiting 4 weeks for a surveyor visit we then had to wait another 2 weeks for anyone to tell us whether our order had been placed and if the discount had been applied because we couldn't have the window design that we had been quoted for (which both hadn't) So already a month behind the feasible time scale that was set out by the sales manager. To then be told 2 days before the notified install date that there was a problem with part of the order with a call to… Read Full Review

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★☆☆☆☆

“Poor service all round”

Written on: 04/10/2018 by 60English (1 review written)

Has taken an age to get the installation completed along with numerous complaints, emails and phone calls. Over two years later and I am still waiting so have turned to review writing to let others know. Getting an installation date was the first red flag. This was followed by poor workmanship only noticed after thay had gone and then lack of communication when remedial work had been agreed, so I am still in the dark as to when they will return to fix the ill-fitting patio doors. Ensure you pin… Read Full Review

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★☆☆☆☆

“Guttering and fascias”

Written on: 26/09/2018 by Meredithlx408 (1 review written)

Do not choose Everest you will regret it I have. I was told Installation would be a maximum of 8 weeks.Finally spoke to someone today as 8 weeks was up last week. They dont have the fitters to carry out the work. Been given a date for another 8 weeks.They wont give me my deposit back which I think they should so I can go elsewhere and somewhere cheaper… Read Full Review

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★☆☆☆☆

“The most appalling work I have ever had done. A sales...”

Written on: 12/09/2018 by Dobson492 (1 review written)

In January a cold caller came and I The price was high but "for the best" I placed an order (Feb 5th). It was cancellation date after date. The delayed installation in May meant I was unable to take visitors from Easter, although not finished I was intimidated into paying the balance due. The team had to be stopped from leaving to re-position 2 doors - the don't close and drag over the carpet. Everest have still not returned to fit a skirting board. In the mean time grouting and plaster… Read Full Review

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★☆☆☆☆

“Absolutely Awful Company.”

Written on: 09/09/2018 by 287Lamb (1 review written)

I would strongly recommend prospective customers to go local and not to use this Everest. They have a strong brand name which convinces you that you are paying for quality. What a joke. They have no concept of customer service whatsoever. From start to finish I have had to do so much running around, numerous calls to the company, several emails, complaints. The works. I ordered 3 windows over two years ago and they were only finished in May this year. In the process Everest damaged my walls… Read Full Review

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★☆☆☆☆

“Utter shambles unresolved since July!”

Written on: 08/09/2018 by GWoolf (1 review written)

It's a real shame - second time we've used Everest, first time was great. This time an absolute shambles and caused significant stress. Our fitting took place on 12th July (a two day fit squeezed into one day because they were overrunning) - it is now 8th September and we still don't have a complete set of windows, and have had scaffold out the front of the house all summer. We have had windows that have been sent out to fit, that aren't of a decent quality (by the fitters admission - not us… Read Full Review

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★☆☆☆☆

“big prices big discounts”

Written on: 22/08/2018 by emBoyd17 (1 review written)

I as for a sales consultant to call and quote for 2 external doors one front one back. back door was just a simple upvc door one pane of glass standard size. front door was door with side panel with glass in. consultant was pleasant polite the quote started out at over £10000 for two doors!!!which was reduced down by over 45% within minutes of quote. but Everest are not alone in this practice all the double glazing company work the same big price to start with then hit you with a… Read Full Review

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★☆☆☆☆

“Dont Gamble a small fotune”

Written on: 13/08/2018 by Jamisonmk398 (1 review written)

Customer service = Terrible After Sales = Terrible Windows - 9 out of 14 installed had problems, no idea when these will be fixed, but over a months past already. Complaints procedure = long winded & obviously awkward on purpose. They must get so many complaints it must fall on deaf ears. 'fit the best' - who is the worst!? After reading a few other reviews it seems you either get lucky or you don't... but my advice is, don't gamble a small fortune on chance and if you do, make sure you follow… Read Full Review

Gwoolf's Comment

Written on: 08/09/2018

I've had a very similar experience - just posted mine. I wonder if it's an area thing...or if it's like this nationwide. You're right - it's a gamble...had them last year for some work at the back of the house - smashing job, decent windows; this year for the front...an absolute joke.

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Gwoolf's Comment

Written on: 08/09/2018

I've had a very similar experience - just posted mine. I wonder if it's an area thing...or if it's like this nationwide. You're right - it's a gamble...had them last year for some work at the back of the house - smashing job, decent windows; this year for the front...an absolute joke.

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