Everest Windows Reviews - www.everest.co.uk

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2.6 / 5
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Latest Reviews

★☆☆☆☆

“Windows Under Guarantee in decay. No response from Everest”

Written on: 18/11/2017 by Alissone182 (1 review written)

I purchased and had windows fitted by Everest in 2015, they are showing signs of decay. Despite 3 calls and 2 emails to Everest, no one has returned my calls. Funny when I was considering their services and having the windows fitted couldn't get them off the phone.Given that the windows are under a 10 year guarantee, I simply want survey as to the cause of the decay. Everest may seem competitive, but its worth talking to other people who have had windows fitted and check out the fitters… Read Full Review

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★☆☆☆☆

“Surely not the 'best' - avoid”

Written on: 15/11/2017 by PSEvans (1 review written)

Had 3 sets of bi-fold doors installed at a cost of £15K. Unprofessional management throughout. They failed to return calls/emails, install dates moved, late for appointments, sent letter regarding debt collection with job unfinished - necessitated escalation to CEO (twice) to prompt action. Poor quality product and installation - Installers had to return 4 times to correct:- scratched glass panels, damaged door frame, damaged rubber seals, excessive glue on frames and expanding foam spread… Read Full Review

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★★☆☆☆

“Disappointing after service and ongoing issues”

Written on: 13/11/2017 by Rubyl352 (1 review written)

Firstly, Everest did not turn up on the date that the fitting was arranged. They turned up 2 days later and as a result overran. Was not informed they were not turning up, they just didn't. Considering the target market would be working households, they had no consideration for us missing days off work as a result. Initial installation went in well with a couple of snags - 1 broken frame, 1 wonky frame and a badly fitted stable door. This did not stop the area manager pestering me to pay the… Read Full Review

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★☆☆☆☆

“not satisfied”

Written on: 23/10/2017 by DianaJBaker1 (1 review written)

We had Everest cold call to offer us an apparent good deal for fitting new windows. We needed to replace a few windows so we decided to go with them. They disappointed in every way. They wrote to advise me of a date when they were going to install but on the day no-one turned up and when I phoned they knew nothing of it. Another date was fixed but they were running late on that day so they had to cancel. They eventually (3rd time trying) turned up late, although I was promised the first slot of… Read Full Review

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★☆☆☆☆

“Very poor quality product”

Written on: 21/10/2017 by QualityChecker (1 review written)

Having had three quotations from various double glazing companies, we decided to use Everest, because they claim that their product and service is superior to all other companies and that they are “the best”. This claim was reiterated by the salesperson who acknowledged that they are expensive, but that is reflected in the high quality of the product. In addition, they offer a lifetime guarantee on the glass which upon reflection is meaningless. For example, should the glazing unit break… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“PLEASE DO NOT USE EVEREST - NIGHTMARE FROM START TO FINISH”

Written on: 20/10/2017 by Alexzander119 (1 review written)

I booked my holiday and an operation to coincide with the 4 day installation. two days before the installation date, it was cancelled. another date was set but that was also cancelled. they eventually turned up but did not have all the equipment. another date was made for the installation. original windows were taken out, brickwork bashed out but, surprise, surprise, the factory had not made the right sized 'beams' more delays. bifolds eventually fitted but faults were - windows lose, trims… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Shocking customer service”

Written on: 18/10/2017 by katduza (1 review written)

Placed an order after a quote with Everest in September, and paid in full based on quote. Got a letter in the post this month (October) saying that the order had been halted due to some reason based on the surveyors visit. We phoned on Monday, Tuesday and today, Wednesday to find out what the problem is but no one can tell us. Eventually I get hold of my sales rep and she says she thought out order had been cancelled because we had been massively under quoted and had been refunded. We had not… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Appalling customer service”

Written on: 15/10/2017

We have waited since May for an engineer to visit to assess a failure in our bathroom window. The window is under warranty. We have paid a fee up front. We have re arranged our lives on 4 occasions in order to fit in with their requirements. On none of these occasions has an engineer arrrived. Both the department that arrange the visits and the customer service department seem equally inefficient and mendacious. We are certain that if we were actually buying something the engineer would have… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Avoid this dreadful company”

Written on: 14/10/2017 by ClareW7 (2 reviews written)

We had an installation of 9 windows booked, after chasing regarding scaffolding which finally arrived at 5.15pm the day before installation we had a call saying the product wasn’t ready! Disgraceful to be let down at such short notice , I had already booked 4 days off work. The person I spoke to could give no other information so the next day I spent hours calling Everest ( be warned no one will ever call you back despite their reassurances) eventually they agreed to fit at the weekend so we… Read Full Review

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★☆☆☆☆

“Still living with the effects of bad workmanship”

Written on: 02/10/2017 by Percyfisher (1 review written)

We foolishly chose Everest windows to install double glazed sags windows into our new home. Initially every appointment was delayed. The second at 8.30am on the morning they were supposed to arrive. The workmen eventually came (after 9.30) were gone by 4pm and crammed an original booking of 3 days into the end of a week leaving at 4pm on Friday. This job was considered complete. We then had to demand a rectification report and eventually had 2. The rectification report resulted in an entire day… Read Full Review

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Was this review helpful? 2 0
★★☆☆☆

“Guarantees?? Reliability?? Service??”

Written on: 29/09/2017 by Judithr57 (1 review written)

Since 1989 I have had Everest units fitted to my property. None came without problems-shortage of main fittings,incorrect installation,huge delays, continual hassle in trying to motivate the service aspect. Why did I keep purchasing? Because of the original finish having to be matched. If I had known then what I know now I would not have touched this company with a barge pole. Sad,because the units when new look the part!!… Read Full Review

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★☆☆☆☆

“Warranty not worth paper its written on”

Written on: 27/09/2017 by StephanyRoberts1957 (1 review written)

20 years ago I purchased Everest Windows with a lifetime warranty on the sealed glass units. In December 2016 one sealed unit failed. two visits were needed to measure windows as the lost the sizes first time. 5 more visits and every time brought the wrong thickness of glass or wrong spacer bar thickness. so today September 2017 they said we don't make my combination anymore and I will need to settle for another combination to get to the correct overall thickness. Plus now stopped doing silver… Read Full Review

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★☆☆☆☆

“This Company is the worst I have dealt with”

Written on: 25/09/2017 by Houstono466 (1 review written)

Arranged for UPVC soffits guttering and barge boards to be fixed to our property in February 2017. Fitter turned up beginning of July left job half finished plus damage to our rendering and did not return. Two repacement fitters were assigned to job and left us with leaking gutters, as the gutters they fitted were too short. Scaffold left round house for 3 weeks and we had to as they had not contacted scaffolders to remove. Customer service centre totally unable to provide any… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 12/09/2017 by peter340 (2 reviews written)

Had Everest to fit one window the fitters turned up removed the old window and they stared to smashed up the quarry tiles that were on the window sill I had already told the sales rep & the survey guy(have email from Everest that I said not to be removed) that these tiles were not to be removed when I asked the fitters why they destroyed the quarry tiles that's what we do they said. have had arguments with Everest and they say its my fault, told them they had to reinstate those tiles but they… Read Full Review

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★☆☆☆☆

“Poor Installation and Customer Service”

Written on: 05/09/2017 by Gallagherkt13 (1 review written)

I had Everest fit a front door, it was the worst decision ever. The fitters managed to knock out some bricks surrounding the door during the fitting. Not a problem in itself if rectified, but the fitters out them back using sealant rather than mortar. A different fitter has had to return three times to make it shut properly and we have had to replace the letter box as it became marled in the first few months. Their customer service is nothing to be proud of either. Surly and off hand… Read Full Review

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★☆☆☆☆

“Lottery win needed ”

Written on: 01/09/2017 by Leonardri357 (1 review written)

Lottery win needed to deal with these guys just had a quote for 7 windows n set of French doors 21000 house is worth 65000 absolutely un real price don't care how good they are. Sales man was very canny tho… Read Full Review

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★☆☆☆☆

“The worst company I have ever had to deal with”

Written on: 30/08/2017 by jamcgonigle (1 review written)

Scheduled three weeks of work took ten months to complete, between both myself and my wife required a total of 50 days off of work due to a combination of contractors not turning up, abandoning the job and subsequent contractors having to scrap and redo some of the work. Family (including my young Children) exposed to asbestos as we had to resort to cleaning up the significant mess caused by the original contractors, wasn't aware that the debris we were left to clean was asbestos. Power cut… Read Full Review

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★☆☆☆☆

“ Dodgy Market trader selling from Everest”

Written on: 23/08/2017 by Luzv443 (1 review written)

Everest glazing Salesman arrived and was informative. Quoted £15,000 when I said wasn't interested told me that as they were"working in the Area" they weren't he could do it for £9k. Said wasnt interested so he kept his spiel going for thirty minutes then announced he'd do it for £8k. Then went outside to bring yet another selling aid and said he'd talked to his manager and I could have another £750 discount. Then if I would sign now I could have embossed woodgrain free. Then suggested I… Read Full Review

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★☆☆☆☆

“Please stay away from them”

Written on: 18/08/2017 by Clara_Ficini (1 review written)

I would suggest you to be comfortable because this is a loooong story and not a good one.. I already left lots of bad reviews about you, on trustpilot, facebook, google and in all the forum where Everest are mentioned because this is the only thing I can do. Let me tell you my story: In October 2016 I decided that I would like to have the secondary windows installed in my new flat. I spoke with lots of companies for this job and I choose Everest because the sales seems a good man and he… Read Full Review

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★☆☆☆☆

“Don't go near them with a bargepole.”

Written on: 03/08/2017 by Micowan (1 review written)

They lie to you more than any politician would be proud of. Once they've got your money that's the end of it. They fitted me a bi fold door that wasn't right from the start. It will ease off in a day or two, I was told, six weeks later it hardly opens. Phone call after phone call came to nothing. Now with the help of the finance company involved I intend suing them in the small claims court as the only way to get anywhere. They are a complete and utter shower.  Be warned, deal with them at… Read Full Review

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