Everest Windows Reviews - www.everest.co.uk

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2.5 / 5
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Latest Reviews

★☆☆☆☆

“AVOID EVEREST!”

Written on: 24/06/2020 by NikoMaxwell347 (1 review written)

Absolutely shambolic service, product and support. They are incompetent, none of the business speaks to each other and all they want to do is take as much money out of you as possible. Our back garden door doesn't fit properly after only 8 months and is already starting to scrape when opening/closing. We have had 2 significant leaks in our conservatory window and they are closed and filed for administration, thus voiding all our warranty and guarantees, so we will be out of pocket for this -… Read Full Review

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★☆☆☆☆

“Total Shambles”

Written on: 10/02/2020 by 185Barnett (1 review written)

I have been waiting nearly 2 years for Everest to carry out warranty work on my windows. I have had numerous contacts with Everest admin staff, had at least 5 surveyor visits the last in November 2019 and am still waiting for someone to contact me to do the work. Each surveyor that comes has to remeasure for the work involved because the information from the previous surveyor had "gone missing". when the last visit was made I had to give the surveyor a copy of his previous report as he was not… Read Full Review

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★☆☆☆☆

“Dont trust them to complete the work on time”

Written on: 04/02/2020 by jaLyons473 (1 review written)

on 5july bought 3 windows for Everest and installed at start of September , loads of faults with the windows one broken glass, two of the windows would not close correctly, big window wrong opening on one side, wrong vent, 60+ calls, now the 4 of February they still not completed the work. cant fault the workers they were very professional. but look on there face tells it all every time they turn up. would I buy from them again NO NO … Read Full Review

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★☆☆☆☆

“Avoid Everest at all costs”

Written on: 22/01/2020 by 70Silva (1 review written)

I bought a brand new made to measure door for my mother who is 76 from Everest Windows and Doors. Salesman was nice and the door looks nice are the only good things I can be positive about. The door was chosen and ordered with handle / lock that would lock on it's own when closed, as the door it was replacing was an old wooden door which did the same, we didn't want her to go out and forget to lock the door. When the door arrived it had the wrong lock where you have to lock it. After several… Read Full Review

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★☆☆☆☆

“Very unhappy customer ”

Written on: 31/10/2019 by 50Larsen (1 review written)

Still waiting for defects to be sorted from 4 months ago.... Shocking customer services and communication is ridiculous with workmen turning up when they want and not what’s been arranged. Would not recommend and very disappointed with all aspects from day 1. Would like to be able to something positive but sadly I can’t!… Read Full Review

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★☆☆☆☆

“Shocking after sales”

Written on: 10/10/2019 by mcHenderson196 (1 review written)

Don’t touch this company with a barge pole. Recently had to have my door adjusted which the engineer did with my garden spade. Later that day found the door wouldn’t lock. By this time Everest was closed with only a guy answering calls. He told me to get a locksmith and everest would repay any costs. The locksmith came and pointed out the door hadn’t been adjusted properly. I was charged £159. The next day I contacted everest who initially said they wouldn’t pay until I pointed out it… Read Full Review

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★☆☆☆☆

“Would even stop my WORST ENEMY from using this company.”

Written on: 23/09/2019 by GJI1664 (1 review written)

WARNING, WARNING, WARNING, WARNING, WARNING, WARNING, WARNING............ If you were to overhear me telling someone how my 12 to 14 WEEK build for my "Conservatory" was going, you would step in and call BS, it is that unbelievable but PLEASE, read the following and follow the story as I write it. I am doing it to warn people off and save them the hassle that I am having to endure. THIS IS NOT A JOKE. Everything is factual and is backed up by physical paperwork. NOTHING is… Read Full Review

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★☆☆☆☆

“still waiting for firm to take its rubbish”

Written on: 28/07/2019 by IWSM (1 review written)

Quoted 7000 for large bay window . Got wrong leaded light stained glass colours in Was left dummpy sac of waste that the second surveYorkshire was going to take . I have to be careful lifting through hernia. But the firm haven't cleared the firm's waste away. While we're still waiting for the work to be completed .. We are Very disappointed with the lack of update or anyou former of apology for the cheek received from colleagues of the firm .. IWS … Read Full Review

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★☆☆☆☆

“Avoid like the plague ”

Written on: 21/07/2019 by Alex2801 (1 review written)

could give Everest 0 stars I would. Where do I begin. My mother chose them to build her an orangery on the back of her house thinking that as they are such a well known company that she would get good workmanship. WRONG!!!! This orangery should of been completed in 4-6 weeks. We are currently on month 7. There is still an incomplete roof and a list as long as my arm that the building standards people have found to be wrong with the build in its current still unfinished state. Floor is breaking… Read Full Review

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★☆☆☆☆

“Thinking of purchasing Everest Windows and Doors...”

Written on: 03/06/2019 by deevineb (1 review written)

my experience is I ordered in Aug 18. As at now, Jun 19, I have not received an installation date, I cannot get my deposit back and if I cancel, I will be liable to repay 80% of the order price which is approximately £8,000. Now considering court action to get my refund back… Read Full Review

Ernie101's Response to deevineb's Review

Written on: 18/08/2019

We are in exactly the same situation. Ordered in December 2018. Looks like the build will be in February 2020. For over two months, Everest failed to respond to any of our queries. We have asked for their complaints AND cancellation policies, but they have failed to give these. I agree, AVOID LIKE THE PLAGUE!

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Beesharpe's reply to Ernie101's Comment

Written on: 06/10/2019

Hi. If you have to ask they didn't provide cancellation policy. The Consumer Contracts Regulations state that it must be provided. Look up the relevant paragraph. Although there is often not a way to prove the cancellation policy wasn't given.
Considering failure to complete order at this point any county court claim would be seen in your favour. Just pay your £70 via moneyclaim. If you paid any amount equal or greater than £100 on a Credit Card (not debit) or on finance then even simpler! Call the bank and do a section 75 claim.
Also, check the date of the survey was completed and compare to the date of the contract signed. If the survey was done within 7 days of contract then you have clear documented record (survey doc and date) of a second breach of the Consumer Contract Regulations which states no work can commence within your cancelation period. The company are bound by their own 7 stated days so don't fall for any BS about CCR not being relevant because it a bespoke product etc. NOT TRUE. Again you can use that either in county court of for the purpose of a section 75 claim.
If you were offered a discount to buy on the day report to action fraud or met police. This is misrepresentation and they can go to prison for it. They have advertised around 35-50% every day of the year for decades therefore is disingenuous.

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★★★★★

“Doors”

Written on: 02/05/2019 by Skye494 (1 review written)

I am very happy with my 2 new doors, I was also very happy with the gentleman that came to fit them, They were fitted in a very short time and there was no mess left after the doors had been fitted. I would recommend Everest to my friends… Read Full Review

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★☆☆☆☆

“EVEREST DOUBLE GLAZING - I lost my £4600 Deposit ”

Written on: 30/04/2019

I LOST MY £4600 plus DEPOSIT. IGNORE the "sign on the day discount and the hard sales Everest gives you. ONLY sign once you have got other quotes with reputable independent companies and/or you have read Everest's fine print. KEEP IN MIND in summary what Everest told me. ONLY the contract counts and it does not matter if an Everest representative or the customer services gives you a verbal wrong cool off date. Otherwise you too could too easily lose £4600 plus deposit like me. I… Read Full Review

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★☆☆☆☆

“Worst mistake of our lives”

Written on: 03/04/2019

We came to Everest thinking we could trust them based on their heritage; we couldn’t have been more wrong. We cancelled after 12 days when we realised we were mis-sold the finance. After 6 weeks of phone calls, letters and emails, they were adamant that it was us who breached the contract by cancelling out of the 7 days so they were not going to return our deposit to us. I thought the law was a 14 day cooling off period but they hide behind the small print of the contract that you feel… Read Full Review

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★★★★★

“Professional and courteous service ”

Written on: 12/03/2019

The joiner was punctual and very polite. The adjustment required for the closing of the front door was completed tidily and quickly and we are very pleased with the result. Thank you!… Read Full Review

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★☆☆☆☆

“MIND PLAYING WITH YOU”

Written on: 13/02/2019 by calafato (1 review written)

Nearly a year now i have been waiting for my 6 windows and still not right. I was told they inspect your window before they install them i wish i can show you the photo's each window is a mess, now i have damp round the window frame which i never had before worse company ever, they play mind games with your mind, he has made me so many promises that he does not keep i wish i can tell you his name, i am ever so sorry that i got in touch with everest big mistake of my life, i have so much anixty… Read Full Review

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★★★★★

“Secondary Windows”

Written on: 04/02/2019 by 44Ashby (1 review written)

Last weekI had three secondary Windows fitted by Everest Windows ,I cannot praise the fitter enough, he spent three to four hours in my apartment , he was clean and tidy leaving no mess for me to clean up,The windows are a lovely fit they block out all the street noise as I live in the centre of Chester you can imagine how noisey it can be. I would certainly engage Everest Windows in the future… Read Full Review

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★★★★★

“They do fit the best”

Written on: 28/01/2019 by Daliak313 (1 review written)

Had a fantastic service from start to finish, I highly recommend Everest… Read Full Review

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★☆☆☆☆

“"Not the Best"- avoid Everest at all costs”

Written on: 27/01/2019 by Patrick2019 (1 review written)

I should have read this site before agreeing to allow Everest to build a conservatory at my home, a listed property with the conservatory infilling an existing "C" shape rather than the usual three-sided glass extension. I chose Everest, over local firms, as I thought the job was complex and that they could see the job through; unfortunately my judgement was flawed and I have received nothing but bad, incompetent service and broken promises from Everest. I made contact with Everest nearly 2… Read Full Review

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★☆☆☆☆

“Thieves - WARNING”

Written on: 17/01/2019 by jackr4332 (1 review written)

Do not use this company. They refuse to refund deposit of £600 because I cancelled with 7 working days and not 7 days full days since playing my order. The order had not even gone to survey yet so they had not even started making anything.  Read the reviews, they will soon go out of business… Read Full Review

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★☆☆☆☆

“DO NOT USE EVEREST WINDOWS”

Written on: 15/12/2018 by Wogan64 (1 review written)

We paid £30,000 for windows 1 year ago and have experienced problem after problem. We chose Everest as we thought they were the best. It states that at Everest they pride themselves with providing their customers with a high-quality service. What a load of rubbish. It took 8 months for the windows to be installed (November 2017) and by January we encountered our first problems. The bathroom window wouldn’t close and the front door wouldn’t lock. After a lot of toing and frying the engineer… Read Full Review

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