Alexander Hall Mortgage Brokers Reviews

★★★★★
4.6 / 5
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Alexander Hall Mortgage Brokers

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Latest Reviews

★★★★★

“5 star service!”

Written on: 19/06/2016 by Fani (1 review written)

Extremely pleased with the company and customer service.  our mortgage advisor, was very knowledgeable, professional and attentive! He explained the process and options to us very patiently and thoroughly and went above and beyond to seure the best option for our circumstances. Buying a flat for the first time can be a very daunting experience; having his support and expert advice meant that we at least did not have to worry about our mortgage. Highly recommended!… Read Full Review

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★★★★☆

“Overall happy and a straightforward process”

Written on: 11/06/2016

Initial call over the phone was easy I was assigned the person I dealt with from the Canary Wharf branch of Alexander Hall to support my case My case was slightly unique and I was delighted that the person I dealt with could find a suitable lender He was personable throughout and always very responsive and helpful… Read Full Review

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★★★★★

“EXCELLENT COMPANY OFFERING EXCEPTIONAL SERVICE!!!!”

Written on: 16/05/2016 by Maxilinks (1 review written)

My desire to purchase my own home dates back to year 2014 but being a contractor this dream could not be achieved as my SA302 for two years did not contain enough fund to get me the mortgage I was looking for. This delayed my plans but the lady I met at Alexandra Hall kept encouraging and following up with me until January 2016 when I called to check on her and she gave me the good news that the company now has some offers in place for people like me. I began my search and then finally got… Read Full Review

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★★★★★

“Superb service”

Written on: 16/05/2016 by 337Peacock (1 review written)

The service provided by Alexander Hall mortgage was very professional. They were available at all times and did respond all questions required. They were very patient and followed up on actions, and they followed up with me if for some reason I was delayed responding. The brokers were very knowledgeable and objective driven, until achieving customers’ objectives. I truly recommend their services… Read Full Review

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★★★★★

“Helpful & Efficient & Quick Responses!”

Written on: 10/05/2016

Myself & my husband have been in contact with Alexander Hall since mid 2015, when we decided we wanted to purchase. We were put in contact with the person I dealt with , who has been a great advisor throughout our long search, and when we eventually did find the property we wanted (early 2016), the person I dealt with was extremely helpful, and offered advice and guidance throughout. Any time when we required advice, all responses were quick, and we were able to gain a mortgage to suit our… Read Full Review

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★★★★★

“Excellent Guidance and Support”

Written on: 10/05/2016 by NSURAPA (1 review written)

The advisor gave us excellent support and guidance through out the process. We visited them before we finalised the house and it took only 3 days to obtain the mortgage after we gave offer for the house. They made the process so simple and I am really pleased with their regular followups until the completion of the transaction… Read Full Review

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★★★★★

“A massive assistance”

Written on: 09/05/2016 by ChrisW1224 (1 review written)

I was very impressed with the service I received, the adviser was hands-on and added value not only in obtaining a mortgage but in providing invaluable advice through-out the transaction. It was easy to get in touch and discuss any issues that arose and I felt well informed through-out the process. … Read Full Review

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★★★★★

“Efficient, transparent, good value for money and friendly”

Written on: 05/05/2016 by Ag1980 (1 review written)

I have been coming back to Alexander Hall for a number of years now and am always impressed with how painless they make the remortgage process. the person I dealt with and the team there have great market knowledge and consistently manage to find me a mortgage deal that suits my current circumstances. They are always responsive and timely with providing any information I request. They have no doubt saved me many hours of visiting banks/ sitting on the end of the phone, and I look forward to… Read Full Review

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★★★★★

“Fantastic and Highly Professional Service!”

Written on: 05/05/2016 by shazia326 (1 review written)

the person I dealt with  helped me with my mortgage and I was extremely impressed with the service I received. As I am usually very busy at work, I felt he made the process easy for me. The communication was clear and he was thorough with the details. Further, I regularly received status updates. I particularly value this as I have worked with several other advisers who are difficult to reach, take very long in responding to your requests and make the overall process stressful and… Read Full Review

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★★★★★

“Jagraj Jhuti was top class”

Written on: 05/05/2016 by Jamie456 (1 review written)

Just wanted to say how impressed we were with Jag in securing our mortgage quickly and efficiently. It was a tricky process as we were remortgaging and getting a buy to let at the same time, and we felt he had our best interests at heart at all times. His communication was clear, it was easy to understand. He was thorough and also worked closely with our solicitor and estate agents. We would definitely return to Jag if and when we decide to remortgage or buy another property. Top notch… Read Full Review

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★★★★★

“Great Service!”

Written on: 05/05/2016 by ClareHead (1 review written)

She was outstanding in our dealings with her. She was very knowledgeable and managed to help us secure what we thought was impossible. She was also a great support during the process… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/05/2016 by Haneesha (1 review written)

Following our recent experience with Alexander Hall we would like to especially send out warmest regards and thanks to the advisor who in the upmost professional manner was patient to deal and ultimately manage to remortgage our property and release equity. It is on this basis we write this letter of recommendation and appreciation. We strongly feel that without his efforts it would have been difficult. He has been very patient and tailored the finance according to our financial means. It… Read Full Review

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★★★★★

“Great fast service ”

Written on: 02/05/2016 by Dawson86 (1 review written)

Fantastic helpful service !… Read Full Review

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★★★★★

“Thanks to Kyle Johnson @ Alexander Hall!”

Written on: 28/04/2016 by Frankie112 (1 review written)

Kyle Johnson has been very helpful with our mortgage application. He is very professional and patient, answering every question we put to him. He went through every detail with us and made sure we understood everything. He is a very hard working person. We noticed he stayed very late but started very early the next day in order to answer all our remaining queries - very impressive. We could not be more grateful to have had him as our mortgage broker. We greatly appreciate all his help… Read Full Review

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★★★★★

“Seemless”

Written on: 27/04/2016

Hi AM, Many thanks for taking care of my reportage application. Your assistance throughout the process is much appreciated. VJ … Read Full Review

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★★★★★

“Thanks to Kyle Johnson @ Alexander Hall!”

Written on: 25/04/2016 by LuxDUAN (1 review written)

Kyle Johnson has been very helpful with our mortgage application. He is very professional and patient, answering every question we put to him. He went through every detail with us and made sure we understood everything. He is a very hard working person. We noticed he stayed very late but started very early the next day in order to answer all our remaining queries - very impressive. We could not be more grateful to have had him as our mortgage broker. We greatly appreciate all his help… Read Full Review

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★☆☆☆☆

“Absolutely disgusting customer service ”

Written on: 22/04/2016 by Rashad20 (1 review written)

Approached Alexander Hall for assistance with obtaining a mortgage based on the raving reviews written here. How misleading and inaccurate. We were told a mortgage broker would call us and to have relevant information available at hand. The call was 20 minutes late which is fine as I appreciate everyone is busy, however you should have the professionalism to apologise but this did not happen. It was all down hill from there. The broker did not have the patience to listen and focus correctly on… Read Full Review

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★★★★★

“Re- mortgaging with confidence and assurance”

Written on: 19/04/2016 by Evanssg340 (1 review written)

I was signposted to Alexander Hall for a remortgage. From the very beginning, I was put at ease. Several products were shown to me, but there was no pressure. I had lots of advice to help me make decisions. I liked the fact that Alexander Hall was very supportive and took time to explain things every step of the way. No question went unanswered, no matter how trivial! I had all the information I needed to make a purchase. I wish I had gone to them before this, but "better late than never". I… Read Full Review

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★★★★☆

“Helpful, speedy and reliable”

Written on: 18/04/2016 by Tom19876530 (1 review written)

I was very happy with the service I received from Alexander Hall. I was able to secure the mortgage I wanted very quickly and with very little hassle. The Alexander Hall employee who arranged my mortgage was very knowledgeable, professional and helpful and I would definitely recommend them to anyone looking for a mortgage. I was particularly impressed with the speed and availability of the staff. They were always on hand to answer the phone or reply to emails promptly and deal with any queries… Read Full Review

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★★★★★

“Excellent from beginning to end”

Written on: 15/04/2016 by JeromeW (1 review written)

I can't fault Alexander Hall one bit. From the first meeting until after completion of my mortgage. At every stage in between, I received regular contact explaining what stage of the process my application was at, and what I found particularly impressive was the fact that these regular calls continued after the application had been submitted. From past experience a lot of brokers sever all ties once they have submitted your application and received their fee, whereas communication continued… Read Full Review

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