Interparcel Reviews - www.interparcel.com

★★★★☆
4.1 / 5
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★☆☆☆☆

“The worse company i have ever dealt with. Quoted 5...”

Written on: 20/10/2021 by Kh69 (1 review written)

The worse company i have ever dealt with. Quoted 5 days to deliver a parcel to Portugal. Customs etc paid in full and 56 days later my parcel is at InterParcel back in the UK. No help or assistance offered avoid at all costs. Will not refund or resend the parcel… Read Full Review

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★☆☆☆☆

“ I am surprised they are still in business”

Written on: 30/09/2021 by Ewingll451 (1 review written)

I booked tuffnells through interparcel, and the item is a week late. Neither interparcel or tuffnells could care less, and just repeat the tracking. They refuse to give a refund for the item or breach of contract, and as of Monday there will be a county court writ for loss against them, as they booked the 'service'. Their customer 'service' is a joke, as is tuffnells who claim ‘road closure’ when they claim to be unable to take it out on delivery. I am surprised they are still in business… Read Full Review

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★☆☆☆☆

“Avoid like the Plague”

Written on: 21/09/2021 by stevehopper2 (7 reviews written)

You think you know best, you ignore the thousands of negative reviews of a company because you know better than anyone else. Folks, take my word for it, Interparcel do not care about you, your parcel, your business or your reputation. Your parcel will go missing, they will lie about it, use every "Customs" excuse in the world and then tell you that it will take up to 6 months to return your parcel (which I have no expectation of receiving) DO NOT USE !! Interparcel, what a horrible uncaring un… Read Full Review

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★☆☆☆☆

“Undelivered parcel”

Written on: 16/08/2021 by Dale247 (1 review written)

Absolutely poor service and misleading information. They advertised to deliver it within 3-5 working and its been 6 weeks now and no luck with it. Please never use this company as its very stressful and disappointing… Read Full Review

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★☆☆☆☆

“Goods damaged, and poor customer service”

Written on: 30/07/2021 by Jamiedanger (2 reviews written)

Terrible! My goods were damaged. After chasing them up for 4 weeks I am due to receive £25 compensation for the £300 of goods taken by them. Shameful… Read Full Review

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★☆☆☆☆

“Worst courier booking service ever!”

Written on: 14/07/2021 by mariaolet (1 review written)

I would never recommend using their service. They lost 2 package worth more than $20k of medical equipment. (StarTrack) said unable to locate package its a big box!!! Second big box they lost is worth $20,000 of medical equipment UPS. What a nightmare! they can lost any package without having consequences, then nothing. They are all in a big box. It's like you misplaced a refrigerator in your house. … Read Full Review

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★☆☆☆☆

“Booked same dah collection and delivery, paid extra...”

Written on: 13/07/2021 by KarsynTodd (1 review written)

Booked same dah collection and delivery, paid extra for parcel to be collected 2pm-4pm, wast 6h waiting and nobody turn up for 3 days. Cancel the service and been told that I will have to pay fee of £10.40+vat !!! For courier incompetence!!! Reported to Bank !!! Never ever and not recommended!!!… Read Full Review

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★☆☆☆☆

“Returned parcel”

Written on: 19/05/2021 by Amiyay388 (1 review written)

Sent a parcel to USA with chocolate for my grandkids for Easter it took 3 weeks and was returned to me, I asked them why and was told it contained restricted items and I had to pay another £20.95 for its return even though it had not left England. I have read restricted utem list and no mention of chocolate or food stuff. Now they are threatening me court, I say bring it on… Read Full Review

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