The Bus Club London Reviews

★★☆☆☆
2.5 / 5
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Latest Reviews

★☆☆☆☆

“Delve into this company's history”

Written on: 28/09/2017 by ColtenCannon302 (1 review written)

Advise you to check out any company very carefully. Take out protection insurance before you book, pay using Barclaycard not BACS.Check out the history of the directors and pay attention to the reviews. Go to Companies House, newspaper articles, local councils and Google extensively. Check other companies are not connected...you'll be surprised! Check the registration details of company directors and previous connections and registeted addresses through HMRC. Do your homework before you part… Read Full Review

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★☆☆☆☆

“Beware of owner ”

Written on: 04/12/2014 by sarahmortimer (1 review written)

The owner will be rude and unpleasant if you try complaining about anything - even if it is the company's fault! If you didn't get what you paid for and don't get a refund make sure you claim it through your credit card (Mastercard, Visa or Amex) or Visa Debit. Google "Section 75" for how it works… Read Full Review

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★★★★☆

“Part of a great day”

Written on: 10/11/2014 by Michael06 (1 review written)

The Bus Club provided a friendly and professional service providing a bus to transport our wedding guests from the church to the reception venue. Our French relations really enjoyed their time on a red London bus . it turned up at the right time not too early and had no trouble finding either venue. The price too was perfect overall bus club added something special to the day . … Read Full Review

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★☆☆☆☆

“NEVER USE THIS COMPANY EVER!”

Written on: 28/10/2014 by Tonyk122 (1 review written)

Everything was awful from start to finish this company robbed us.... . driver didn't have a clue where he was - spent 30 minutes driving in circles and got stuck down a dead end . wrong information form the word go with the organisers in the office. who promised things that never got delivered . Late to venue by an hour - Drivers fault . 30 minutes late for pick up at the end of the night - 30 women in the cold . moving off when not everyone was off the bus...falling down stairs due to… Read Full Review

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★★★★★

“best night ever”

Written on: 21/09/2014 by carley64 (1 review written)

Omg after reading all the reviews I was really worried as we booked this for my sisters hen and I can honestly say the best night ever. The staff were really proactive and kept an eye on us and updated all night, we went to some good clubs and it was well worth the money. I would definitely do it again :-)… Read Full Review

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★☆☆☆☆

“AVOID!!!”

Written on: 06/09/2014 by PhilipBrowne (1 review written)

They seemed to offer a very competitive deal, however I guess the old saying too good to be true springs to mind especially after experiencing this incredibly poor experience! All I can say is rip off artists - the bus they use stank of urine and the sound system didn't work, which, upon reading these reviews, they knew about prior to us booking it, yet happily charged £75 for the use of it and have since ignored all correspondence requesting it back! All I can say is AVOID, they will ruin… Read Full Review

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★★★★★

“Best London Night Out”

Written on: 05/08/2014 by DannyB1 (1 review written)

We hired the bus for our works summer party and had the best night in London we ever had. The sound system was superb and the staff were all top drawer. Spent the night partying on the Routemaster, there were 25 of us so it worked out great value for money. We thinking about going again at Christmas!!… Read Full Review

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★★★★★

“Great service”

Written on: 19/07/2014 by Morrison175 (1 review written)

Working for the inbound tour operator I had the chance of using the Bus Club services more than once. Everyone is very helpful and friendly, the bus is there on time and everything rans just smoothly. People stop on the streets to take pictures of the route master, happy clients...what else would you need? I can only recommend them. Ildi… Read Full Review

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★☆☆☆☆

“worst night of my life”

Written on: 26/06/2014 by BayleeThurston86 (1 review written)

so I hired out one of the party buses for my girlfriends hens night.. we were promised so much in our package that we did not receive such as music and party lighting . on top of that the bus was filthy and it was obvious that it had not been cleaned.. cigarette butts, alcohol bottles, dust, filthy windows.. it was a mess. there was also issues with money, i had paid for my 20 friends but on the night 23 friends came, the owner of the company was on the phone to me immediately, threatening to… Read Full Review

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★★☆☆☆

“Booked for my best friends hen party was very nervous !!!!”

Written on: 26/05/2014 by Sashadee22 (1 review written)

Booked the diamond deal for my best friends hen party was promised flashing lights and a pumping party bus none of which we got there was supposed be 70 ppl on the bus but it was jus is going and not many more coming back the driver actually came into the pub to pick us up asking for a hammer as he couldn't get the door to the music system open so had none going although the driver I must say was very nice as were the reps .did as promised get VIP treatment into clubs which was a bonus coming… Read Full Review

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★☆☆☆☆

“appauling servive”

Written on: 09/05/2014 by 329James (1 review written)

absolutely appauling customer service. the manager is exztremely rude and does not bother with customer care. i would never recommend this service they are a joke… Read Full Review

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★☆☆☆☆

“NEVER EVER BOOK WITH THIS COMPANY”

Written on: 13/02/2014

I hired this bus for a special birthday! Not only was one of the colleagues very rude but they didn't play any music after the first club!! Everything that was promised I.e flashing lights balloons and non stop music didn't happen!! Even the clubs that I arranged to go to didn't happen! We walked into the so called first club and people were eating and drinking at tables!! The bus driver told a friend to fix the music he then pulled up the bus chair and the fuses were all blown and the circuit… Read Full Review

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★☆☆☆☆

“We made a bad mistake”

Written on: 16/12/2013

We really made a bad mistake going with this company. Ok, we got there and back - so I suppose one star is in order - but they failed to deliver what had been promised and then told me a story which was so full of holes the whole bus could have driven through it. They failed to deliver - and then turned it round as if I was somehow at fault and that I should be grateful that they turned up on the day. To say there was a lack of customer service and that the idividual I spoke to at the company… Read Full Review

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★☆☆☆☆

“Party bus from Hell”

Written on: 22/10/2013 by Ann29n (1 review written)

This company treated us like crap!!' The EXPERIENCE we received was nothing what we paid for! or what they said it would be!!! Imagine a 10min bus ride after all they promised! A broken down mini bus to pic us up! A rep that complained that her company always messes up!! No lift home!! This party bus is nothing what I expected and was a big disappointment!!! They left 17 women stranded up west end! And all we got was a text to say they were not coming back after they left us at a club!!… Read Full Review

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★☆☆☆☆

“I am extremely disappointed about the service received...”

Written on: 21/10/2013 by LovelleY (1 review written)

I am extremely disappointed about the service received by the bus club after paying £35pp to be picked up by a bus, attend 2 bars and a club. The bus had apparently broken down, and alternative transport wasnt sufficiently arranged, and we had to book and pay for additional transport to meet up with a bus in central London. They didnt arrange for transport to arrive on time, and didnt offer to pay for the additional transport which we then had to arrange as the mini bus provided, coule not… Read Full Review

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★☆☆☆☆

“Bus club nightmare ”

Written on: 21/10/2013

On Saturday a friend of mine had hired The party bus through The Bus Club London Planned well in advance with the company with them knowing exactly how many guest to expect. On the night they sent an old mini bus which arrived LATE, on arrival the mini bus driver stated that he only had space for 16, bearing in mind there were 18 of us, he had no details of where to take us and spent most of the time driving whilst having his mobile phone glued to his ear. When we eventually got to The West… Read Full Review

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★☆☆☆☆

“Bus Club ! Unprofessional and Sad service ”

Written on: 21/10/2013

DO NOT USE!!! UNPROFESSIONAL AND SAD SERVICE!!! DISORGANISED AND ROOD MANER!!! Could not believe what happened on the night for myself my friends and more importantly the Birthday girl. I was so excited and looking forward to spend my friends birthday with this service (bus company and VIP treatment) The talk about the details of what was going to happened on the night was big topic for a long wile. A group of many ladies were all together and ready for the time stated, unfortunately what… Read Full Review

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★★★★★

“The Bus Club - Top Service ++++++++”

Written on: 21/10/2013

Went on the 12th October for the nightclub tour in London after our boat party we had the best night of my life the bus was packed full of people in mega party spirit and having a great time! The clubs we went too were top notch no hassle at all! The Bus club staff were fantastic! would recommend the bus club london to all and will defiantly be using them again!… Read Full Review

Monmonz's Comment

Written on: 21/10/2013

You don't happen to work for them do you???????????

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Missj2013's Comment

Written on: 22/10/2013

That's the same thing I was thinking!

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★☆☆☆☆

“THE BUS CLUB- WHAT A SCAM!!”

Written on: 14/10/2013

I hire a party bus for my birthday the bus was meant to come and pick us up from my home address. at 5PM 2HOURS before we where to be picked up I got a call saying the bus had engineer problems and that a mini bus was going to collect us and bring us to another bus in London 2 of my guest had to travel by cab assured it would be paid for by bus club and it wasn't!! when we arrived they where so unorgasnised.be went to 2 bars and was on the bus in total for about half hour for a total of 525 and… Read Full Review

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★☆☆☆☆

“Last night 11th oct 2013 we went on the busclub for my...”

Written on: 13/10/2013 by Youngproffessional (1 review written)

Last night 11th oct 2013 we went on the busclub for my friends birthday it was the worst experience of my life not only did the not provide transport big enough to take us to the bus therefore that resulted in half the girls having to get a can which they said they would pay for but did not.then took us to a gay club which was over crowded and had a half an hour wait the organiser that they sent with us was pathetic she looked about ten and seemed scared to talk to the doorman about the… Read Full Review

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