Peak Imaging - www.peak-imaging.com Review

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★★★☆☆
3.4 / 5
60% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

PDPhoto's review of Peak Imaging - www.peak-imaging.com

★☆☆☆☆

“I've used Peak-Imaging for over a year now. When they...”

Written on: 21/12/2006 by PDPhoto (1 review written)

Good Points
When, and I mean, When they get it right it's great.

Bad Points
bad customer service, constantly getting orders wrong, changing sizes of prints, getting colours wrong, not contacting customers with problems.

General Comments
I've used Peak-Imaging for over a year now. When they do get the prints right they are good, unfortunately this is getting less frequent.



Every order I have placed with recently (5 orders) they have got wrong, they have altered the colours/saturation, changed the aspect ratio, printed gloss instead of matt, getting colours wrong.



I have no faith in them anymore, I have stopped using them. Unless you like a gamble, steer clear!

  • Photo Prints >£100

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Quality of website

  • Value For Money

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Angryshopper's Response to PDPhoto's Review

Written on: 05/08/2007

I have just used Peak Imaging for a model portfolio, and found that the above problems are still very much occurring. I won't be using this lot again. Prints were re-sized without my permission, and prints were produced in a very dark manner, even though I used their colour settings etc. I ended up reprinting half the images on my own Canon Pro 9000 (very good machine)!

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