Swiftcover Car Insurance www.swiftcover.com Review

Click here if this is your business
★★☆☆☆
1.6 / 5
21% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

NazAh's review of Swiftcover Car Insurance www.swiftcover.com

★★☆☆☆

“I got car insurance from Swiftcover last year. My wife...”

Written on: 31/07/2006 by NazAh (1 review written)

Good Points
It's cheap, but I have paid the price for getting cheap car insurance.

Bad Points
Very bad customer services
Will not reply to emails for days
Looks like it's a company of 10 to 15 people so they don't have time for customer services

General Comments
I got car insurance from Swiftcover last year. My wife had an accident and this company provided us with a 3 door car, while knowing that we have a 2 year old child. They will not provide a 5 door 1 litre car because it was costing them £4 or £5 extra per day. Very bad customer services! Staff are non-responsive, and they will not reply to emails for days.

  • Customer Service

  • Value For Money

  • Yes

    Have you made a Claim

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Happychap's Response to NazAh's Review

Written on: 02/04/2008

The company are up front about the car provided so no grounds to whinge. You have a choice to upgrade and pay more when the car is needed. Most insurers offer the same 1.1 litre courtesy car option.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nazah's Response to NazAh's Review

Written on: 03/04/2008

I paid my insurance for a 2 litter 5 door car insurance...so i expect a minimum of a 5 door car..doesnt matter if its a 2 litter or 800cc....its common sense....but i guess common sense doesnt prevails now a days....
<br/>
<br/>

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0