BT Digital Vault www.bt.com

BT Digital Vault www.bt.com

User reviews
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BT Digital Vault www.bt.com

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BT Digital Vault www.bt.com
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User Reviews

dingding1
1

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Bt Digitalvault Is Terrible, And Support Is Worse

I junked BT DigitalVault more than a couple of years ago - it was simply terrible. Slow and the login and dashboard NEVER worked properly and the way to see your backupfiles was lousy. I was even paying extra to have another 50GB of storage which I frankly could never figure out.

Then when I decided to cancel that, they didn't even let my paid subscription period end before DELETING all my files. Before I could retrieve them and reorganise.

I eventually got those files restored and recovered, and never touched it again... until tonight.

My C drive filled up. My iPhone crashed in the middle of a sync and got trashed, and the culprit - 50GB of BT Backup Logs which apparently had been running (but failing) every morning for the past 2+ years, eventually filling the disk.

So I tried to log back in. No dice. I don't exist there anymore.

But I digress - the point is, as a Backup Service its really bad.

Guest
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Bt Digital Vault. Aladin Cave Is No Match For The

BT Digital Vault. Aladin Cave is no match for the unopenability of this 'service'.

Absolutely dire. I have been a BT Broadband user for many years now, but this service is just not, not a service that is. It doesn't work, never has. Foolishly I tried again this morning, only to be met with the usual screen 'please be patient while logging in, we are experiencing some problems'. Well I've been waiting 2 years, how much longer should I leave the log in screen up BT?

Today, to add insult to very rubbish service injury, or maybe just becxause I like to punish myself for persevering, I spent time trying to log my concern again (fool, fool, fool) only to be told when I entered my telephone number, that it should start with a '0' or '1'!!!!!!!! Well it did the first time I entered it, and most definitely did the second, third and fourth time I entered it!!!!!!!!!!!! What on earth are BT smoking on this one. They do like to let themselves down by making themselves look so stupid.

mike
4

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Find This Site Easyish To Use. Maybe A Little Bit

Find this site easyish to use. Maybe a little bit slow but fairly straightforward. Great to be able to store your photos for free. Even more space if you are a broadband user. Most people don't even know about it. Just think if you get you pc or laptop stolen then you will be really upset - so get uploading those photos now and then let your friend have access to the site or maybe not!!

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chris39

I found this review helpful because I did not realise how useful the dig vault might be!

chris39

I dont use this facility because I could not think why I would need it until I read your review Mike then it dawned on me that most of my pictures are only in the computer because I transferred them digitally from my digital camera. So if the hard drive went into melt down or the computer got nicked I would indeed lose everything.

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