Zenith IAM Review

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  • Value For Money

Harry10's review of Zenith IAM


Zenith IAM - The service was better than I had...”

Written on: 14/07/2005 by Harry10 (1 review written)

Good Points
Explanation of mortgage process in simple English
Up front explanation of their charges and the reason they don't charge (in most cases!)
Complete handling of the application and keeping me informed
Me having to do very little work, yet being fully aware of what was going on

Bad Points
Having to pay £273 due to having had credit problems in the past which I did not realise I had.
Been given too much information!
Been asked to evaluate the advice process 8 weeks after the mortgage completed.

General Comments
Zenith IAM - The service was better than I had expected. I was upset that I had to pay a fee, but they said that I should have disclosed the issues up front.

Although the evaluation could have come later on, I can understand the thinking behind it as I did point out to them that I was given too much information with regards to the process, upon which I was given a free A4 file to store it all in for future reference!

  • Value For Money

  • Yes

    Is there a fee?

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