Canon MV550i Review

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  • Video Quality

  • Sound Quality

  • Battery Life

  • Features

  • Ease of Use

  • Value For Money

scotthatton's review of Canon MV550i

★☆☆☆☆

“I bought the Canon MV 550i two years ago after reading...”

Written on: 11/04/2005 by scotthatton (2 reviews written)

Good Points
Price,
Zoom

Bad Points
Build quality,
Canon after sales service.

General Comments
I bought the Canon MV 550i two years ago after reading magazine reviews. It seemed to be the leader in the field of budget camcorders and having tried it in the shops found it very comfortable to use.

Initial impressions were very good, and I used the camera to shot some great footage skiing. The only minor downside was the noise of the cameras operation being pick up in operation - this was mentioned in reviews.



However, then it all went wrong. One day whilst backing up some editing footage via DV-IN from my PC, then camcorder chewed up a tape. Suspecting it to be a tape problem, I tried another (new) tape. Was OK for a bit until the camera then chewed up another tape with some valuable footage on it - not happy.

Spoke to Canon who were less than interested in the fault, but suggested I send it back for repair (under warranty). The camera took a long time to be repaired (double quoted time).

I also tried to claim for the 3 tapes that were damaged by the camera but they were not interested. Brushed off and refered to the terms and conditions.



Camera seemed to be OK upon return, but then just after the guarantee ran out it starting chewing tapes again. I spoke to Canon who said I'd have to pay for repair - about £180. Just not worth it. Camera is now consigned to back of cupboard.



Having researched this problem seems tape mechanism issues occur a lot with this (these) models - something Canon seems to be keeping quiet.



I'd never buy another Canon camcorder again and suggest you avoid them.



Scott Hatton

  • Features

  • Ease of Use

  • Value For Money

  • Over 1 Year

    Time Camcorder Owned

  • Video Quality

  • Sound Quality

  • Battery Life

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Tubbs's Response to scotthatton's Review

Written on: 18/06/2007

I to have experienced the same problem with a little used MV550I which is now out of warranty, unfortunately I used my tapes with valued video footage on thinking it was a tape problem. Thanks to this review I shall not bother to have it repaired and will have to find some way of restoring my chewed up tapes to disc.

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Guest's Response to scotthatton's Review

Written on: 14/08/2011

Here Here!
I was going to repair my 550i but i will not bother now.
Because literally years have passed, I'll simply buy another similar second hand model froma well known action site.

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