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“After 30+ cruises we are disappointed to say that our...”

Written on: 28/06/2004 by barryk (1 review written)

After 30+ cruises we are disappointed to say that our cruise on the Carnival Triumph was the worst cruise experience that we have had. We booked a "suite" on the ship, an expected a similar experience as on other ships.

Our cabin was filthy. When we first entered the cabin, there was glitter on the heavily stained carpet, there were holes in the walls, the upholstery was heavily stained, the laminate covering the cabinets was torn off, there were bobby pins on the stateroom counter (left over from the previous guests), and there was a deodorant bottle left in the bathroom cabinet. The bathroom was dirty. We almost couldn't see out the windows and balcony door, the balcony had used matches, and food crumbs on the deck.

That was the first half hour. Sad to say the rest of the cruise followed the same un-acceptable attention to basic service and design. Never again, time and money wasted!

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