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★★★☆☆

“I purchased a single trip cover for august 2004. ...”

Written on: 20/08/2004 by emmafaye (1 review written)

Good Points
Purchase online
Cheap
Easy to read t&c

Bad Points
Customer service
Non reciept of certificate

General Comments
I purchased a single trip cover for august 2004. Insure and Go Travel Insurance charged £40.00 for the cover and £1.00 for postage and packing. To this day I still have not received my certificate in the post, despite writing to them and to Superdrug (the company advertising their insurance) and I have had no reply from either. I have a copy sent via email but I'm incensed at paying £1, (I know its only £1 but it's the principle) for a copy of everything to be sent by post and not getting it. Plus they ignored me when I spent time writing to them to ask where it was!

I just hope I don't have to make a claim!

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