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“This card worked good for the first month. with the...”

Written on: 15/03/2008

Good Points
It worked well at first

Bad Points
call quality, cust. service won't refund balance

General Comments
This card worked good for the first month. with the exception that I had to dial 3 or 4 times before connecting. The second month, the call quality was bad, the last two days I used this card, it was impossible to hear the person on the other side as it was very broken, like a cell phone in a bad area, only I was calling from a land line to a land line.

I called customer service and asked them to refund the unused balance, I spoke to a carrie on the phone. She told me that it is expensive for them to make refunds and that she would submit a report to the financial department to see if they would issue a refund or not.

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