Damaged our goods

muvus.co.uk - www.muvus.co.uk
★★★☆☆
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Mikegriffin35's review of muvus.co.uk - www.muvus.co.uk

“Damaged our goods”

★☆☆☆☆

written by Mikegriffin35 on 09/07/2015

This company went from bad to worse they said our move of over 200 miles would be done over 2 days as we requested then changed their minds and wanted more money for the benefit then after having to constantly chase them for details it gets to moving day and instead of a large lorry as booked we get 2 Luton vans and 2 men who proceed to ram all our things into the vans and crammed them to the roof so much so that the shutter on the van didn't want to shut but hey give it a couple o good slams and there you go. Any way 7 hours later we arrive at the new house to find everything has been dumped into the dining room on top of each other and several items were damaged beyond repair and some that were to be "taken special care of" were damaged or being used to prop up heavy boxes etc. So I contact muvus to complain and put in a claim under insurance with photos and evidence well 13 weeks later and they won't even talk to us and when they do answer the phone it's always someone will chase it up and call you back which they never do.... stay away watchdog is next

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